| 1 | A bill to be entitled |
| 2 | An act relating to assisted living facilities; |
| 3 | creating the Florida Assisted Living Quality |
| 4 | Improvement Initiative Pilot Project; providing |
| 5 | purpose; providing definitions; limiting the pilot |
| 6 | project to specified area offices of the Agency for |
| 7 | Health Care Administration; providing for statewide |
| 8 | expansion of the pilot program on December 31, 2017, |
| 9 | unless repealed by the Legislature; providing criteria |
| 10 | for participation in the pilot project; providing |
| 11 | duties of the agency for implementation of the pilot |
| 12 | project; requiring the agency to use an electronic |
| 13 | data collection system for quality assurance; |
| 14 | providing for establishment of a data collection |
| 15 | workgroup and providing its duties; authorizing the |
| 16 | agency to establish a fee for facilities that use the |
| 17 | data collection system; providing system requirements; |
| 18 | providing for establishment of a monitoring workgroup |
| 19 | and providing its duties, including a report to the |
| 20 | Governor and Legislature; providing for development, |
| 21 | in collaboration with the Medicaid Fraud Unit, of an |
| 22 | interagency task force to conduct investigations of |
| 23 | certain facilities and revoke licenses, suspend |
| 24 | payments, and relocate residents for substantial |
| 25 | noncompliance or failure to provide adequate care; |
| 26 | authorizing the agency to impose a fine for transfers |
| 27 | or discharges from a hospital to an assisted living |
| 28 | facility that do not meet certain standards; providing |
| 29 | for development and implementation of a statewide |
| 30 | administrator certification program; requiring an |
| 31 | assisted living facility to employ a certified |
| 32 | administrator as a condition for continued licensure; |
| 33 | providing requirements for and limitations on |
| 34 | certified administrators; requiring the administrator |
| 35 | of a licensed facility that is eligible to participate |
| 36 | in the pilot project to notify the agency when the |
| 37 | facility enrolls in the pilot project; requiring each |
| 38 | facility, before enrollment, to execute a memorandum |
| 39 | of agreement that includes a provision authorizing the |
| 40 | agency to terminate the facility's participation in |
| 41 | the pilot project; prohibiting a facility from |
| 42 | challenging or appealing the agency's decision under |
| 43 | ch. 120, F.S.; providing for annual open enrollment; |
| 44 | providing that a facility's enrollment in the pilot |
| 45 | project does not prohibit the facility from seeking |
| 46 | alternative accreditation; requiring the agency to |
| 47 | establish quality improvement teams; providing for the |
| 48 | composition and duties of a quality improvement team; |
| 49 | providing conditions for a quality improvement team to |
| 50 | terminate the operation of an assisted living |
| 51 | facility; providing for the resumption of inspections |
| 52 | by the agency if a facility's participation in the |
| 53 | pilot project is terminated; requiring compliance with |
| 54 | agency rules before an assisted living facility may be |
| 55 | reenrolled in the pilot project; requiring the agency |
| 56 | to approve or reject a facility's request for |
| 57 | termination of participation in the pilot project; |
| 58 | requiring that the facility be subject to survey, |
| 59 | inspection, and monitoring visits by the agency; |
| 60 | providing that reports and documents generated by a |
| 61 | quality improvement team may not be used in certain |
| 62 | tort actions; authorizing the Department of Elderly |
| 63 | Affairs to adopt rules and impose fees and |
| 64 | requirements for providers of core training; providing |
| 65 | educational requirements for assisted living facility |
| 66 | administrators; providing an effective date. |
| 67 |
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| 68 | Be It Enacted by the Legislature of the State of Florida: |
| 69 |
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| 70 | Section 1. Florida Assisted Living Quality Improvement |
| 71 | Initiative Pilot Project.- |
| 72 | (1) The Florida Assisted Living Quality Improvement |
| 73 | Initiative Pilot Project is created to identify best practices |
| 74 | for providing care to residents of licensed assisted living |
| 75 | facilities, improve regulatory oversight and protection of |
| 76 | residents, promote increased information sharing, collaboration, |
| 77 | and implementation of best practices by frontline caregivers, |
| 78 | and develop, in collaboration with the facility, a quality |
| 79 | improvement plan to reduce the need for institutional care. |
| 80 | (2) As used in this section, the term: |
| 81 | (a) "Agency" means the Agency for Health Care |
| 82 | Administration. |
| 83 | (b) "Department" means the Department of Elderly Affairs. |
| 84 | (3) The pilot project shall be limited to 150 facilities |
| 85 | in each of agency areas 4, 5, 6, 8, and 11. The pilot project |
| 86 | shall expand statewide on December 31, 2017, unless repealed by |
| 87 | the Legislature. A facility is eligible to participate in the |
| 88 | pilot project if the facility has not been cited for a class I |
| 89 | or class II violation and has no more than five uncorrected |
| 90 | class III violations on the prior two annual surveys and on any |
| 91 | survey that resulted from a complaint. |
| 92 | (4) To implement the pilot project, the agency shall, |
| 93 | within funds appropriated: |
| 94 | (a) Establish an enrollment process and a timeline for |
| 95 | implementation of the pilot project. |
| 96 | (b) Establish a method to measure facility improvement and |
| 97 | collect data with respect to critical factors that affect |
| 98 | quality of care and occupancy rates. |
| 99 | (c) Use electronic means to collect data on facility |
| 100 | quality assurance. |
| 101 | (d) Establish a data collection workgroup to develop |
| 102 | criteria for a request for proposal to implement a statewide |
| 103 | data collection system. The request for proposal must specify |
| 104 | the data elements that the data collection system must capture |
| 105 | and how the data will be used to track quality of care and |
| 106 | occupancy rates. The agency may reallocate funding within its |
| 107 | budget to implement the system in the pilot project areas. An |
| 108 | assisted living facility that receives Medicaid funding must use |
| 109 | the data collection system. The agency may establish a fee for |
| 110 | users of the data collection system. The agency shall require |
| 111 | that the data collection system: |
| 112 | 1. Be compatible with changes in long-term care resulting |
| 113 | from Medicaid reform enacted by the Federal Government. |
| 114 | 2. Permit user access from all parts of the system of care |
| 115 | associated with licensed assisted living facilities that receive |
| 116 | Medicaid funding. |
| 117 | 3. Permit frontline caregivers to collect defined data |
| 118 | elements that indicate a change in a resident's condition and |
| 119 | employ intuitive technology to forecast patient care needs and |
| 120 | trends in facility quality improvement. |
| 121 | 4. Provide online training videos to improve the skills of |
| 122 | frontline caregivers. A training provider may make online |
| 123 | training material available via the statewide data collection |
| 124 | system. Training shall be provided on a subscription basis and |
| 125 | shall include online competency examinations for caregivers. The |
| 126 | system shall verify the identity of the subscriber and the |
| 127 | amount of time the subscriber participates in online training. |
| 128 | This information shall be made available to the agency through |
| 129 | electronic means. |
| 130 | 5. Include specialized training for staff who care for |
| 131 | adults with mental illness, which shall include aggression |
| 132 | control training, information regarding involuntary commitment |
| 133 | procedures under the Baker Act, how to recognize a change in |
| 134 | mental condition, use of psychiatric medications, how to manage |
| 135 | difficult behaviors of adults with mental illness, and other |
| 136 | training in services provided by the state mental health |
| 137 | services delivery system. |
| 138 | 6. Include a technical interface between a mental health |
| 139 | provider and an assisted living facility if the provider and the |
| 140 | facility have established a cooperative agreement, as defined in |
| 141 | s. 429.02(8), Florida Statutes. The interface shall permit a |
| 142 | mental health case manager to review client information and care |
| 143 | trends associated with residents of an assisted living facility. |
| 144 | A case manager shall record any face-to-face contact with a |
| 145 | resident and update the community living support plan in real |
| 146 | time when changes are needed. The agency survey staff and the |
| 147 | department shall have access to this information for agency |
| 148 | monitoring purposes. |
| 149 | (e) Establish a monitoring workgroup, to be comprised of |
| 150 | representatives of state agencies that regulate assisted living |
| 151 | facilities, owners of assisted living facilities, and other |
| 152 | interested parties, to: |
| 153 | 1. Develop a request for information, establish |
| 154 | requirements for certification, and approve proposed fees by |
| 155 | July 1, 2013. |
| 156 | 2. Review survey forms, the inspection process, and how |
| 157 | compliance is determined to ensure the safety and protection of |
| 158 | residents who reside in a licensed assisted living facility. |
| 159 | 3. Develop a streamlined regulatory oversight system. |
| 160 | 4. Monitor the implementation of the pilot project. |
| 161 | 5. Propose specific changes to implement a cost-effective |
| 162 | oversight system for assisted living facilities. |
| 163 | 6. Establish a plan that uses an abbreviated survey |
| 164 | process to enable agency surveyors to concentrate on facilities |
| 165 | that require greater oversight and that includes appropriately |
| 166 | trained lead assisted living facility surveyors. |
| 167 | 7. Submit a report of its findings to the Governor, the |
| 168 | President of the Senate, and the Speaker of the House of |
| 169 | Representatives by January 1, 2013. |
| 170 | (f) In collaboration with the Medicaid Fraud Control Unit, |
| 171 | develop an interagency task force to investigate facilities that |
| 172 | have failed to improve care for residents, are suspected of |
| 173 | operating without a license, or have been subject to fines or |
| 174 | other sanctions. The agency shall be the lead agency and shall |
| 175 | schedule random onsite inspections of such facilities to |
| 176 | evaluate compliance with assisted living facility standards and |
| 177 | Medicaid rules. The task force may revoke a facility's license |
| 178 | if substantial noncompliance is found. The task force may |
| 179 | suspend payments to the facility and relocate residents who are |
| 180 | not receiving appropriate care. |
| 181 | (g) Review discharge plans for a patient who is being |
| 182 | transferred from a hospital to an assisted living facility, |
| 183 | require the hospital to complete a health assessment of the |
| 184 | patient signed by a licensed health care professional prior to |
| 185 | discharge, and provide a copy of the assessment to the |
| 186 | administrator of the assisted living facility before the patient |
| 187 | is discharged. The agency shall levy a $500 fine for each |
| 188 | transfer or discharge from a hospital that fails to meet the |
| 189 | requirements of this paragraph. |
| 190 | (h) Work with private-sector providers of certification to |
| 191 | develop and implement a statewide administrator certification |
| 192 | program. Each certified assisted living facility administrator |
| 193 | must pass a competency examination every 4 years and is |
| 194 | responsible for renewing the certification. An assisted living |
| 195 | facility must employ a certified administrator as a condition |
| 196 | for continued licensure. A certified assisted living facility |
| 197 | administrator may not supervise more than three facilities. The |
| 198 | certification must be posted in a visible place in the facility. |
| 199 | Each facility must have a certified administrator on call at all |
| 200 | times. |
| 201 | (5) The administrator of a licensed facility that is |
| 202 | eligible to participate in the pilot project shall notify the |
| 203 | agency when the facility agrees to enroll in the pilot project. |
| 204 | Enrollment in the pilot project is voluntary but may be required |
| 205 | if the agency determines that enrollment in the pilot project is |
| 206 | necessary to improve the quality of care offered by the |
| 207 | facility. The agency shall enroll the first 150 eligible |
| 208 | facilities in each authorized agency area that seek enrollment. |
| 209 | Before enrollment, each facility must execute a memorandum of |
| 210 | agreement with the agency that includes a provision authorizing |
| 211 | the agency to terminate the facility's participation in the |
| 212 | pilot project at will. The agency's decision to terminate a |
| 213 | facility's participation in the pilot project may not be |
| 214 | challenged or appealed under chapter 120, Florida Statutes. |
| 215 | (6) The open enrollment period to participate in the pilot |
| 216 | project begins January 1 and ends March 1 each year. A |
| 217 | facility's enrollment in the pilot project does not prohibit the |
| 218 | facility from seeking alternative accreditation from a |
| 219 | recognized health care accreditation organization, such as the |
| 220 | Commission on Accreditation of Rehabilitative Facilities or the |
| 221 | Joint Commission. |
| 222 | (7) The agency, within funds appropriated by the |
| 223 | Legislature, shall establish an assisted living facility quality |
| 224 | improvement team in each pilot project area for the purpose of |
| 225 | evaluating and improving the quality of facilities participating |
| 226 | in the pilot project. |
| 227 | (a) A quality improvement team shall include: |
| 228 | 1. An agency lead surveyor who has received training |
| 229 | relating to the requirements for providing care to residents of |
| 230 | an assisted living facility, who shall head the team. |
| 231 | 2. A quality improvement specialist who has professional |
| 232 | expertise or a background in working with behavioral health |
| 233 | needs or elder and aging needs. |
| 234 | 3. A registered nurse. |
| 235 | 4. A licensed dietician. |
| 236 | 5. If the facility being evaluated is an assisted living |
| 237 | facility with a limited mental health license is being |
| 238 | evaluated, a mental health professional. |
| 239 | (b) A quality improvement team shall: |
| 240 | 1. Establish criteria for quality improvement plans, which |
| 241 | shall include an evaluation of the plan based upon client access |
| 242 | to adequate care, provision of personal services and support, |
| 243 | adequate documentation and reporting of client information, |
| 244 | supervision and training of the staff and residents, and |
| 245 | compliance with physical plant and safety standards that promote |
| 246 | independence and dignity for facility residents. |
| 247 | 2. Evaluate the progress of the facility in meeting the |
| 248 | goals of the quality improvement plan. |
| 249 | 3. Conduct an annual assessment and followup visits as |
| 250 | needed to monitor the progress of the facility in meeting the |
| 251 | goals of the quality improvement plan. |
| 252 | 4. Consult with the owner and administrator of the |
| 253 | facility in meeting plan requirements, create electronic systems |
| 254 | to monitor compliance with agency rules, ensure that training |
| 255 | standards established under s. 429.52, Florida Statutes, are |
| 256 | met, and work to help ensure an adequate system of care that |
| 257 | provides access to community-based services that would improve |
| 258 | the care of the residents and the conditions in the facility. |
| 259 | 5. Maintain records of the assessments and ongoing efforts |
| 260 | to assist the facility in meeting quality improvement goals. |
| 261 | 6. Use electronic means to capture data and generate |
| 262 | reports relating to compliance with the quality improvement |
| 263 | plan. |
| 264 | (8) A quality improvement team may terminate a facility |
| 265 | that has failed to meet the goals of the plan from the pilot |
| 266 | project after reasonable efforts are made to seek cooperation |
| 267 | and assistance from the owner and the administrator of the |
| 268 | facility. If a facility is terminated under these conditions, |
| 269 | the facility's participation in the pilot project is |
| 270 | automatically terminated. |
| 271 | (9) If a facility's participation in the pilot project is |
| 272 | terminated, the quality improvement team shall notify the |
| 273 | Division of Health Quality Assurance of the agency, and that |
| 274 | facility shall be subject to the survey, inspection, and |
| 275 | monitoring visits conducted under s. 408.811, Florida Statutes. |
| 276 | The facility is not eligible to reenroll in the pilot project |
| 277 | until the agency has certified that the facility is in |
| 278 | substantial compliance with agency rules. |
| 279 | (10) A facility may terminate its participation in the |
| 280 | pilot project, and the agency shall require the facility to be |
| 281 | subject to the survey, inspection, and monitoring visits |
| 282 | conducted pursuant to s. 408.811, Florida Statutes. If such |
| 283 | termination is sought, the facility administrator shall notify |
| 284 | the agency area office in writing and specify the reasons the |
| 285 | facility seeks to terminate its participation in the pilot |
| 286 | project. The agency shall approve or reject the request under |
| 287 | the terms and conditions of the memorandum of agreement |
| 288 | completed by the facility before enrolling in the pilot project. |
| 289 | (11) Reports and documents generated by a quality |
| 290 | improvement team may not be used in any tort action sought |
| 291 | against the licenseholder of an enrolled facility. |
| 292 | (12) The Department of Elderly Affairs may adopt rules, |
| 293 | impose fees, and provide requirements necessary to certify |
| 294 | providers that seek to offer the assisted living facility staff |
| 295 | core training. The department shall review the total number of |
| 296 | hours required for completion of core training, which shall be |
| 297 | at least 40 hours. The department may charge a fee for core |
| 298 | training and revoke certification for core trainers that fail to |
| 299 | meet requirements as established under department rule. Fees |
| 300 | imposed under this subsection may not, in the aggregate, exceed |
| 301 | the costs necessary to adequately administer the certification |
| 302 | process for providers of core training. |
| 303 | (13) An assisted living facility administrator must |
| 304 | complete a minimum of 40 hours in the core training program, |
| 305 | have a minimum of 5 years' administrative experience at a |
| 306 | licensed assisted living facility, or have a 4-year |
| 307 | baccalaureate degree from an accredited college or university. |
| 308 | An administrator must obtain 8 hours of continuing education in |
| 309 | areas that relate to the number and type of residents served at |
| 310 | the assisted living facility. The administrator may enroll in |
| 311 | online education courses or other accredited programs that offer |
| 312 | continuing education units, class credits, or a department- |
| 313 | approved curriculum by an assisted living core training |
| 314 | provider. |
| 315 | Section 2. This act shall take effect July 1, 2012. |