Florida Senate - 2014 CS for SB 242 By the Committee on Commerce and Tourism; and Senator Detert 577-00605-14 2014242c1 1 A bill to be entitled 2 An act relating to the security of a protected 3 consumer’s information; providing a short title; 4 creating s. 501.0051, F.S.; providing definitions; 5 authorizing the representative of a protected consumer 6 to place a security freeze on a protected consumer’s 7 consumer report or record; specifying the procedure to 8 request a security freeze; requiring a consumer 9 reporting agency to establish a record if the 10 protected consumer does not have an existing consumer 11 report; prohibiting the use of a consumer record for 12 certain purposes; requiring a consumer reporting 13 agency to place, and to provide written confirmation 14 of, a security freeze within a specified period; 15 prohibiting a consumer reporting agency from stating 16 or implying that a security freeze reflects a negative 17 credit history or rating; requiring a consumer 18 reporting agency to provide a copy of a consumer 19 report or record to a protected consumer or his or her 20 representative upon request; authorizing a consumer 21 reporting agency to charge a fee for a copy of a 22 protected consumer’s consumer report or record; 23 specifying the procedure to request a copy of a 24 protected consumer’s consumer report or record; 25 requiring a consumer reporting agency to remove a 26 security freeze under specified conditions; specifying 27 the procedure to remove a security freeze; providing 28 applicability; authorizing a consumer reporting agency 29 to charge a fee for placing or removing a security 30 freeze and for reissuing a unique personal identifier; 31 prohibiting a fee under certain circumstances; 32 requiring written notification upon the change of 33 specified information in a protected consumer’s 34 consumer report or record; providing exceptions; 35 requiring a consumer reporting agency to notify a 36 representative and provide specified information if 37 the consumer reporting agency violates a security 38 freeze; providing penalties and civil remedies; 39 providing written disclosure requirements for consumer 40 reporting agencies relating to a protected consumer’s 41 security freeze; providing an effective date. 42 43 Be It Enacted by the Legislature of the State of Florida: 44 45 Section 1. This act may be cited as the “Keeping I.D. Safe 46 (KIDS) Act.” 47 Section 2. Section 501.0051, Florida Statutes, is created 48 to read: 49 501.0051 Protected consumer report security freeze.— 50 (1) As used in this section, the term: 51 (a) “Consumer report” has the same meaning as provided in 52 15 U.S.C. s. 1681a(d). 53 (b) “Consumer reporting agency” has the same meaning as 54 provided in 15 U.S.C. s. 1681a(f). 55 (c) “Protected consumer” means a person younger than 16 56 years of age at the time a security freeze request is made or a 57 person represented by a guardian or other advocate pursuant to 58 chapter 39, chapter 393, chapter 744, or chapter 914. 59 (d) “Record” means a compilation of information that: 60 1. Identifies a protected consumer; and 61 2. Is created by a consumer reporting agency exclusively 62 for the purpose of complying with this section. 63 (e) “Representative” means the custodial parent or legal 64 guardian of a protected consumer, including a guardian appointed 65 pursuant to s. 914.17. 66 (f) “Security freeze” means: 67 1. A notice placed on a protected consumer’s consumer 68 report which prohibits a consumer reporting agency from 69 releasing the consumer report, the credit score, or any 70 information contained within the consumer report to a third 71 party without the express authorization of the representative; 72 or 73 2. If a consumer reporting agency does not have a consumer 74 report pertaining to the protected consumer, a notice placed on 75 the protected consumer’s record which prohibits the consumer 76 reporting agency from releasing the protected consumer’s record 77 except as provided in this section. 78 (g) “Sufficient proof of authority” means documentation 79 showing that a representative has authority to act on behalf of 80 a protected consumer. The term includes, but is not limited to, 81 a court order, a copy of a valid power of attorney, or a written 82 notarized statement signed by a representative which expressly 83 describes the authority of the representative to act on behalf 84 of the protected consumer. 85 (h) “Sufficient proof of identification” means 86 documentation identifying a protected consumer or a 87 representative of a protected consumer. The term includes, but 88 is not limited to, a copy of a social security card, a certified 89 or official copy of a birth certificate, a copy of a valid 90 driver license, or a copy of a government-issued photo 91 identification. 92 (2) A representative may place a security freeze on a 93 protected consumer’s consumer report by: 94 (a) Submitting a request to a consumer reporting agency in 95 the manner prescribed by that agency; 96 (b) Providing the agency with sufficient proof of authority 97 and sufficient proof of identification of the representative; 98 and 99 (c) Paying the agency a fee as authorized under this 100 section. 101 (3) If a consumer reporting agency does not have a consumer 102 report pertaining to a protected consumer when the consumer 103 reporting agency receives a request for a security freeze under 104 subsection (2), the consumer reporting agency shall create a 105 record for the protected consumer and place a security freeze on 106 the record. A record may not be created or used to consider the 107 protected consumer’s credit worthiness, credit standing, credit 108 capacity, character, general reputation, personal 109 characteristics, or eligibility for other financial services. 110 (4) A consumer reporting agency shall place a security 111 freeze on a consumer report or record within 30 days after 112 confirming the authenticity of a security freeze request made in 113 accordance with this section. 114 (5) The consumer reporting agency shall send a written 115 confirmation of the security freeze to the representative within 116 10 business days after instituting the security freeze on the 117 consumer report or record and shall provide the representative 118 with instructions for removing the security freeze and a unique 119 personal identifier to be used by the representative when 120 providing authorization for removal of the security freeze. 121 (6) A consumer reporting agency may not state or imply to 122 any person that a security freeze reflects a negative credit 123 score, a negative credit history, or a negative credit rating. 124 (7) During any period that a security freeze is in effect, 125 a consumer reporting agency shall provide a copy of a protected 126 consumer’s consumer report or record to the protected consumer 127 or his or her representative upon request. A consumer reporting 128 agency may charge the representative or protected consumer a fee 129 for the copy, not to exceed the amount normally charged by such 130 agency to provide a copy of a consumer report. 131 (a) A representative submitting a request for a copy of a 132 protected consumer’s consumer report or record must provide all 133 of the following: 134 1. Sufficient proof of identification of the representative 135 and sufficient proof of authority as determined by the consumer 136 reporting agency. 137 2. The unique personal identifier provided by the consumer 138 reporting agency pursuant to subsection (5). 139 3. A fee as authorized under this section. 140 (b) A protected consumer submitting a request for a copy of 141 his or her consumer report or record must provide sufficient 142 proof of identification of the protected consumer as determined 143 by the consumer reporting agency and pay a fee as authorized 144 under this section. 145 (8) A consumer reporting agency shall remove a security 146 freeze from a protected consumer’s consumer report or record 147 only under either of the following circumstances: 148 (a) Upon the request of a representative or a protected 149 consumer. A consumer reporting agency shall remove a security 150 freeze within 30 days after receiving such a request for removal 151 from a protected consumer or his or her representative. 152 1. A representative submitting a request for removal must 153 provide all of the following: 154 a. Sufficient proof of identification of the representative 155 and sufficient proof of authority as determined by the consumer 156 reporting agency. 157 b. The unique personal identifier provided by the consumer 158 reporting agency pursuant to subsection (5). 159 c. A fee as authorized under this section. 160 2. A protected consumer submitting a request for removal 161 must provide all of the following: 162 a. Sufficient proof of identification of the protected 163 consumer as determined by the consumer reporting agency. 164 b. Documentation that the sufficient proof of authority of 165 the protected consumer’s representative to act on behalf of the 166 protected consumer is no longer valid. 167 c. A fee as authorized under this section. 168 (b) If the security freeze was instituted due to a material 169 misrepresentation of fact. If a consumer reporting agency 170 intends to remove a security freeze under this paragraph, the 171 consumer reporting agency must notify the representative and 172 protected consumer in writing before removing the security 173 freeze. 174 (9) This section does not apply to the use of a protected 175 consumer’s consumer report or record by the following persons or 176 for the following reasons: 177 (a) A state agency acting within its lawful investigative 178 or regulatory authority. 179 (b) A state or local law enforcement agency investigating a 180 crime or conducting a criminal background check. 181 (c) A person administering a credit file monitoring 182 subscription service to which the protected consumer or the 183 representative, on behalf of the protected consumer, has 184 subscribed. 185 (d) A person providing the protected consumer’s consumer 186 report or record to the protected consumer or the representative 187 upon the request of the protected consumer or representative. 188 (e) Pursuant to a court order lawfully entered. 189 (f) An insurance company for use in setting or adjusting a 190 rate, adjusting a claim, or underwriting for insurance purposes. 191 (g) A consumer reporting agency’s database or file that 192 consists entirely of information concerning, and used 193 exclusively for, one or more of the following: 194 1. Criminal record information. 195 2. Personal loss history information. 196 3. Fraud prevention or detection. 197 4. Tenant screening. 198 5. Employment screening. 199 6. Personal insurance policy information. 200 7. Noncredit information used for insurance purposes. 201 (h) A check services company issuing authorizations for the 202 purpose of approving or processing negotiable instruments, 203 electronic funds transfers, or similar methods of payment. 204 (i) A deposit account information service company issuing 205 reports regarding account closures due to fraud, substantial 206 overdrafts, automatic teller machine abuse, or similar negative 207 information regarding a protected consumer to an inquiring 208 financial institution, as defined in s. 655.005 or in federal 209 law, for use only in reviewing a representative’s request for a 210 deposit account for the protected consumer at the inquiring 211 financial institution. 212 (j) A consumer reporting agency that acts only as a 213 reseller of credit information by assembling and merging 214 information contained in the database of another consumer 215 reporting agency or multiple consumer reporting agencies and 216 that does not maintain a permanent database of credit 217 information from which new consumer reports are produced. 218 However, such consumer reporting agency shall honor any security 219 freeze placed or removed by another consumer reporting agency. 220 (k) A fraud prevention services company issuing reports to 221 prevent or investigate fraud. 222 (l) A person or entity, or its affiliates, or a collection 223 agency acting on behalf of the person or entity and with which 224 the protected consumer has an existing account, requesting 225 information in the protected consumer’s consumer report or 226 record for the purposes of reviewing or collecting the account. 227 Reviewing the account includes activities related to account 228 maintenance, monitoring, credit line increases, and account 229 upgrades and enhancements. 230 (10)(a) A consumer reporting agency may charge a reasonable 231 fee, not to exceed $10, to place or remove a security freeze. 232 (b) A consumer reporting agency may charge a reasonable 233 fee, not to exceed $10, if the representative fails to retain 234 the original unique personal identifier provided by the consumer 235 reporting agency and the agency must reissue the unique personal 236 identifier or provide a new unique personal identifier to the 237 representative. 238 (c) A consumer reporting agency may not charge a fee under 239 this section to the representative of a protected consumer who 240 is a victim of identity theft if the representative submits, at 241 the time the security freeze is requested, a copy of a valid 242 investigative report, an incident report, or a complaint with a 243 law enforcement agency about the unlawful use of the protected 244 consumer’s identifying information by another person. 245 (11) If a security freeze is in effect, a consumer 246 reporting agency must send written confirmation to a protected 247 consumer’s representative of a change to any of the following 248 official information in the protected consumer’s consumer report 249 or record within 30 days after the change is posted: 250 (a) The protected consumer’s name. 251 (b) The protected consumer’s address. 252 (c) The protected consumer’s date of birth. 253 (d) The protected consumer’s social security number. 254 255 Written confirmation is not required for technical corrections 256 of a protected consumer’s official information, including name 257 and street abbreviations, complete spellings, or transposition 258 of numbers or letters. In the case of an address change, the 259 written confirmation must be sent to the representative and to 260 the protected consumer’s new address and former address. 261 (12) If a consumer reporting agency violates a security 262 freeze placed in accordance with this section by releasing 263 information subject to a security freeze without proper 264 authorization, the consumer reporting agency shall, within 5 265 business days after discovering or being notified of the release 266 of information, notify the representative of the protected 267 consumer in writing. The notice shall state the specific 268 information released and provide the name, address, and other 269 contact information of the recipient of the information. 270 (13) A consumer reporting agency that willfully fails to 271 comply with any requirement imposed under this section is 272 subject to an administrative fine in the amount of $500, imposed 273 by the Department of Agriculture and Consumer Services pursuant 274 to the administrative procedures established in chapter 120. 275 (14) In addition to any other penalties or remedies 276 provided under law, the following persons who are aggrieved by a 277 violation of this section may bring a civil action as follows: 278 (a) A person who obtains a protected consumer’s consumer 279 report or record from a consumer reporting agency under false 280 pretenses or who knowingly obtains a protected consumer’s 281 consumer report or record without a permissible purpose is 282 liable to the representative and protected consumer for actual 283 damages sustained by the protected consumer or $1,000, whichever 284 is greater. 285 (b) A person who obtains a protected consumer’s consumer 286 report or record from a consumer reporting agency under false 287 pretenses or who knowingly obtains a protected consumer’s 288 consumer report or record without a permissible purpose is 289 liable to the consumer reporting agency for actual damages 290 sustained by the consumer reporting agency or $1,000, whichever 291 is greater. 292 (15) A written disclosure by a consumer reporting agency, 293 pursuant to 15 U.S.C. s. 1681g, to a representative and 294 protected consumer residing in this state must include a written 295 summary of all rights that the representative and protected 296 consumer have under this section and, in the case of a consumer 297 reporting agency that compiles and maintains records on a 298 nationwide basis, a toll-free telephone number that the 299 representative can use to communicate with the consumer 300 reporting agency. The information provided in paragraph (b) must 301 be in at least 12-point boldfaced type. The written summary of 302 rights required under this section is sufficient if it is 303 substantially in the following form: 304 (a) If you are the custodial parent or legal guardian of a 305 minor younger than 16 years of age or a guardian or advocate of 306 an incapacitated, disabled, or protected person under chapter 307 39, chapter 393, chapter 744, or chapter 914, Florida Statutes, 308 you have the right to place a security freeze on the consumer 309 report of the person you are legally authorized to care for. If 310 no consumer report exists, you have the right to request that a 311 record be created and a security freeze be placed on the record. 312 A record with a security freeze is intended to prevent the 313 opening of credit accounts until the security freeze is removed. 314 (b) YOU SHOULD BE AWARE THAT USING A SECURITY FREEZE TO 315 CONTROL ACCESS TO THE PERSONAL AND FINANCIAL INFORMATION IN A 316 CONSUMER REPORT OR RECORD MAY DELAY, INTERFERE WITH, OR PROHIBIT 317 THE TIMELY APPROVAL OF ANY SUBSEQUENT REQUEST OR APPLICATION 318 REGARDING A NEW LOAN, CREDIT, MORTGAGE, INSURANCE, GOVERNMENT 319 SERVICES OR PAYMENTS, RENTAL HOUSING, EMPLOYMENT, INVESTMENT, 320 LICENSE, CELLULAR PHONE, UTILITIES, DIGITAL SIGNATURE, INTERNET 321 CREDIT CARD TRANSACTION, OR OTHER SERVICES, INCLUDING AN 322 EXTENSION OF CREDIT AT POINT OF SALE. 323 (c) To remove the security freeze on the protected 324 consumer’s record or report, you must contact the consumer 325 reporting agency and provide all of the following: 326 1. Proof of identification as required by the consumer 327 reporting agency. 328 2. Proof of authority over the protected consumer as 329 required by the consumer reporting agency. 330 3. The unique personal identifier provided by the consumer 331 reporting agency. 332 4. Payment of a fee. 333 (d) A consumer reporting agency must, within 30 days after 334 receiving the above information, authorize the removal of the 335 security freeze. 336 (e) A security freeze does not apply to a person or entity, 337 or its affiliates, or a collection agency acting on behalf of 338 the person or entity and with which the protected consumer has 339 an existing account, which requests information in the protected 340 consumer’s consumer report or record for the purposes of 341 reviewing or collecting the account. Reviewing the account 342 includes activities related to account maintenance, monitoring, 343 credit line increases, and account upgrades and enhancements. 344 (f) You have the right to bring a civil action as 345 authorized by section 501.0051, Florida Statutes, which governs 346 the security of protected consumer information. 347 Section 3. This act shall take effect September 1, 2014. 348