Florida Senate - 2016                                     SB 128
       By Senator Simpson
       18-00201-16                                            2016128__
    1                        A bill to be entitled                      
    2         An act relating to services for combat veterans and
    3         their families; creating s. 394.9087, F.S.; defining
    4         the term “combat veteran”; requiring that the
    5         Department of Children and Families establish the
    6         Florida Combat Veterans’ Care Coordination Program to
    7         provide combat veterans and their families with
    8         behavioral health care referral and care coordination
    9         services; requiring that the department contract with
   10         managing entities to enter into agreements with
   11         Florida 211 Network participants for such services;
   12         providing program goals; providing for the statewide
   13         delivery of services by program teams; requiring
   14         Florida 211 Network participants to collect data on
   15         the implementation of the program and submit such data
   16         to the department; requiring the department to submit
   17         a report on such implementation to the Governor and
   18         Legislature; providing an appropriation; providing an
   19         effective date.
   21  Be It Enacted by the Legislature of the State of Florida:
   23         Section 1. Section 394.9087, Florida Statutes, is created
   24  to read:
   25         394.9087 Florida Combat Veterans’ Care Coordination
   26  Program.—
   27         (1) As used in this section, the term “combat veteran”
   28  means a wartime veteran as defined in s. 1.01(14).
   29         (2) The Department of Children and Families, in
   30  consultation with the Florida Alliance of Information and
   31  Referral Services, shall establish the Florida Combat Veterans’
   32  Care Coordination Program. The department shall contract with
   33  managing entities, as defined in s. 394.9082(2)(d), to enter
   34  into agreements with Florida 211 Network participants to provide
   35  combat veterans and their families in this state with dedicated
   36  behavioral health care referral services, especially mental
   37  health and substance abuse services. The department shall model
   38  the program after the proof-of-concept pilot program established
   39  in 2014 by the Crisis Center of Tampa Bay and the Florida
   40  Department of Veterans’ Affairs in Hillsborough, Pasco,
   41  Pinellas, Polk, and Manatee Counties.
   42         (3) The goals of the program are to:
   43         (a) Prevent suicides by combat veterans.
   44         (b) Increase the use of United States Department of
   45  Veterans Affairs’ programs and services by combat veterans.
   46         (c) Increase the number of combat veterans who use other
   47  available community-based programs and services.
   48         (4) The program must be available statewide. Program
   49  services must be provided by program teams operated by Florida
   50  211 Network participants, as authorized by s. 408.918. A Florida
   51  211 Network participant may provide services in more than one
   52  managing entity’s geographic area under a single contract.
   53         (5) The program teams shall provide referral and care
   54  coordination services to combat veterans and their families and
   55  expand the existing Florida 211 Network to include the optimal
   56  range of veterans’ service organizations and programs. Program
   57  services must include:
   58         (a) Telephonic peer support, crisis intervention, and the
   59  communication of information on referral resources.
   60         (b) Treatment coordination, including coordination of
   61  followup care.
   62         (c) Suicide assessment.
   63         (d) Promotion of the safety and wellness of combat veterans
   64  and their families, including continuous safety planning and
   65  support.
   66         (e) Resource coordination, including data analysis, to
   67  facilitate acceptance, enrollment, and attendance by combat
   68  veterans and their families in United States Department of
   69  Veterans Affairs’ programs and services and other available
   70  community-based programs and services.
   71         (f) Immediate needs assessments, including safety planning
   72  and support.
   73         (6) To enhance program services, program teams shall:
   74         (a) Track the number of requests from callers who are
   75  combat veterans or their family members.
   76         (b) Follow up with callers or their family members to
   77  determine whether they have acted on the referrals or received
   78  the assistance needed, or if additional referral or advocacy is
   79  needed.
   80         (c) Develop and implement communication strategies, such as
   81  media promotions, public service announcements, print and
   82  Internet articles, and community presentations, to inform combat
   83  veterans and their families about available United States
   84  Department of Veterans Affairs’ programs and services and other
   85  available community-based programs and services.
   86         (d) Document all calls and capture all necessary data to
   87  improve outreach to combat veterans and their families and
   88  report such data to the managing entity.
   89         (7) Florida 211 Network participants shall collect and
   90  submit data on the implementation of the program to the
   91  department in the format prescribed by the department. The
   92  department shall use such data to prepare a report for submittal
   93  to the Governor, the President of the Senate, and the Speaker of
   94  the House of Representatives by December 15, 2017. The report
   95  must include:
   96         (a) The number of calls received.
   97         (b) Demographic information for each caller, including, but
   98  not limited to, the caller’s military affiliation, the caller’s
   99  veteran status, and if the caller is receiving services through
  100  United States Department of Veterans Affairs’ programs and
  101  services or other available community-based programs and
  102  services.
  103         (c) The nature of each call, including, but not limited to,
  104  the concerns prompting the call and the services requested.
  105         (d) The outcome of each call, including, but not limited
  106  to, the service referrals made and the organizations to which
  107  the caller was referred.
  108         (e) Services received as a result of each call.
  109         (f) Followup by the program team, including, but not
  110  limited to, the percentage of calls receiving followup and the
  111  amount of time between initial contact and followup.
  112         (g) The program’s impact on each caller’s quality of life
  113  and on the avoidance of negative outcomes, including arrest and
  114  suicide.
  115         (h) Each caller’s satisfaction with program services.
  116         Section 2. For the 2016-2017 fiscal year, the sum of
  117  $2,000,155 in recurring funds is appropriated from the General
  118  Revenue Fund to the Department of Children and Families for the
  119  purpose of implementing this act.
  120         Section 3. This act shall take effect July 1, 2016.