Florida Senate - 2016              PROPOSED COMMITTEE SUBSTITUTE
       Bill No. SB 1496
       
       
       
       
       
                               Ì664560%Î664560                          
       
       576-02729A-16                                                   
       Proposed Committee Substitute by the Committee on Appropriations
       (Appropriations Subcommittee on Health and Human Services)
    1                        A bill to be entitled                      
    2         An act relating to transparency in health care;
    3         amending s. 395.301, F.S.; requiring a facility
    4         licensed under ch. 395, F.S., to provide timely and
    5         accurate financial information and quality of service
    6         measures to certain individuals; providing an
    7         exemption; requiring a licensed facility to make
    8         available on its website certain information on
    9         payments made to that facility for defined bundles of
   10         services and procedures and other information for
   11         consumers and patients; requiring that facility
   12         websites provide specified information and notify and
   13         inform patients or prospective patients of certain
   14         information; requiring a facility to provide a
   15         written, good faith estimate of charges to a patient
   16         or prospective patient within a certain timeframe;
   17         requiring a facility to provide information regarding
   18         financial assistance from the facility which may be
   19         available to a patient or a prospective patient;
   20         providing a penalty for failing to provide an estimate
   21         of charges to a patient; deleting a requirement that a
   22         licensed facility not operated by the state provide
   23         notice to a patient of his or her right to an itemized
   24         statement or bill within a certain timeframe; revising
   25         the information that must be included on a patient’s
   26         statement or bill; requiring that certain records be
   27         made available through electronic means that comply
   28         with a specified law; reducing the response time for
   29         certain patient requests for information; creating s.
   30         395.3012, F.S.; authorizing the Agency for Health Care
   31         Administration to impose penalties based on certain
   32         findings of an investigation as determined by the
   33         consumer advocate; amending ss. 400.487 and 400.934,
   34         F.S.; requiring home health agencies and home medical
   35         equipment providers to provide upon request certain
   36         written estimates of charges within a certain
   37         timeframe; amending s. 408.05, F.S.; revising
   38         requirements for the collection and use of health
   39         related data by the agency; requiring the agency to
   40         contract with a vendor to provide an Internet-based
   41         platform with certain attributes; requiring potential
   42         vendors to have certain qualifications; prohibiting
   43         the agency from establishing a certain database under
   44         certain circumstances; amending s. 408.061, F.S.;
   45         revising requirements for the submission of health
   46         care data to the agency; amending s. 456.0575, F.S.;
   47         requiring a health care practitioner to provide a
   48         patient upon his or her request a written, good faith
   49         estimate of anticipated charges within a certain
   50         timeframe; amending s. 456.072, F.S.; providing that
   51         the failure to comply with fair billing practices by a
   52         health care practitioner is grounds for disciplinary
   53         action; amending s. 627.0613, F.S.; providing that the
   54         consumer advocate must represent the general public
   55         before other state agencies; authorizing the consumer
   56         advocate to report findings relating to certain
   57         investigations to the agency and the Department of
   58         Health; authorizing the consumer advocate to have
   59         access to files, records, and data of the agency and
   60         the department necessary for certain investigations;
   61         authorizing the consumer advocate to maintain a
   62         process to receive and investigate complaints from
   63         patients relating to compliance with certain billing
   64         and notice requirements by licensed health care
   65         facilities and practitioners; defining a term;
   66         authorizing the consumer advocate to provide mediation
   67         between providers and consumers relating to certain
   68         matters; creating s. 627.6385, F.S.; requiring a
   69         health insurer to make available on its website
   70         certain methods that a policyholder can use to make
   71         estimates of certain costs and charges; providing that
   72         an estimate does not preclude an actual cost from
   73         exceeding the estimate; requiring a health insurer to
   74         make available on its website a hyperlink to certain
   75         health information; requiring a health insurer to
   76         include certain notice; requiring a health insurer
   77         that participates in the state group health insurance
   78         plan or Medicaid managed care to provide all claims
   79         data to a contracted vendor selected by the agency;
   80         amending s. 641.54, F.S.; revising a requirement that
   81         a health maintenance organization make certain
   82         information available to its subscribers; requiring a
   83         health maintenance organization that participates in
   84         the state group health insurance plan or Medicaid
   85         managed care to provide, to the greatest extent
   86         possible, all claims data to a contracted vendor
   87         selected by the agency; amending s. 409.967, F.S.;
   88         requiring managed care plans to provide all claims
   89         data to a contracted vendor selected by the agency;
   90         amending s. 110.123, F.S.; requiring the Department of
   91         Management Services to provide certain data to the
   92         contracted vendor for the price transparency database
   93         established by the agency; requiring a contracted
   94         vendor for the state group health insurance plan to
   95         provide claims data to the vendor selected by the
   96         agency; amending ss. 20.42, 381.026, 395.602,
   97         395.6025, 408.07, 408.18, and 465.0244, F.S.;
   98         conforming provisions to changes made by the act;
   99         providing an effective date.
  100          
  101  Be It Enacted by the Legislature of the State of Florida:
  102  
  103         Section 1. Section 395.301, Florida Statutes, is amended to
  104  read:
  105         395.301 Price transparency; itemized patient statement or
  106  bill; form and content prescribed by the agency; patient
  107  admission status notification.—
  108         (1) A facility licensed under this chapter shall provide
  109  timely and accurate financial information and quality of service
  110  measures to prospective and actual patients of the facility, or
  111  to patients’ survivors or legal guardians, as appropriate. Such
  112  information shall be provided in accordance with this section
  113  and rules adopted by the agency pursuant to this chapter and s.
  114  408.05. Licensed facilities operating exclusively as state
  115  mental health treatment facilities or as mobile surgical
  116  facilities are exempt from the requirements of this subsection.
  117         (a)Each licensed facility shall make available to the
  118  public on its website information on payments made to that
  119  facility for defined bundles of services and procedures. The
  120  payment data must be presented and searchable in accordance
  121  with, and through a hyperlink to, the system established by the
  122  agency and its vendor using the descriptive service bundles
  123  developed under s. 408.05(3)(c). At a minimum, the facility
  124  shall provide the estimated average payment received from all
  125  payors, excluding Medicaid and Medicare, for the descriptive
  126  service bundles available at that facility and the estimated
  127  payment range for such bundles. Using plain language,
  128  comprehensible to an ordinary layperson, the facility must
  129  disclose that the information on average payments and the
  130  payment ranges is an estimate of costs that may be incurred by
  131  the patient or prospective patient and that actual costs will be
  132  based on the services actually provided to the patient. The
  133  facility shall also assist the consumer in accessing his or her
  134  health insurer’s or health maintenance organization’s website
  135  for information on estimated copayments, deductibles, and other
  136  cost-sharing responsibilities. The facility’s website must:
  137         1.Identify and post the names of all health insurers and
  138  health maintenance organizations for which the facility is a
  139  network provider or preferred provider and include a hyperlink
  140  to the website of each.
  141         2. Provide information to uninsured patients and insured
  142  patients whose health insurer or health maintenance organization
  143  does not include the facility as a network provider or preferred
  144  provider on the facility’s financial assistance policy,
  145  including the application process, payment plans, and discounts,
  146  and the facility’s charity care policy and collection
  147  procedures.
  148         3. Notify patients or prospective patients that services
  149  may be provided in the health care facility by the facility as
  150  well as by other health care providers who may separately bill
  151  the patient.
  152         4. Inform patients or prospective patients that they may
  153  request from the facility and other health care providers a more
  154  personalized estimate of charges and other information.
  155         (b)1. Upon request, and before providing any nonemergency
  156  medical services, each licensed facility shall provide a
  157  written, good faith estimate of reasonably anticipated charges
  158  by the facility for the treatment of the patient’s or
  159  prospective patient’s specific condition. The facility must
  160  provide the estimate in writing to the patient or prospective
  161  patient within 7 business days after the receipt of the request
  162  and is not required to adjust the estimate for any potential
  163  insurance coverage. The estimate may be based on the descriptive
  164  service bundles developed by the agency under s. 408.05(3)(c)
  165  unless the patient or prospective patient requests a more
  166  personalized and specific estimate that accounts for the
  167  specific condition and characteristics of the patient or
  168  prospective patient. The facility shall inform the patient or
  169  prospective patient that he or she may contact his or her health
  170  insurer or health maintenance organization for additional
  171  information concerning cost-sharing responsibilities.
  172         2. In the estimate, the facility shall provide to the
  173  patient or prospective patient information on the facility’s
  174  financial assistance policy, including the application process,
  175  payment plans, and discounts and the facility’s charity care
  176  policy and collection procedures.
  177         3. Upon request, the facility shall notify the patient or
  178  prospective patient of any revision to the estimate.
  179         4. In the estimate, the facility must notify the patient or
  180  prospective patient that services may be provided in the health
  181  care facility by the facility as well as by other health care
  182  providers that may separately bill the patient.
  183         5. The facility shall take action to educate the public
  184  that such estimates are available upon request.
  185         6. Failure to timely provide the estimate pursuant to this
  186  paragraph shall result in a fine of $500 for each instance of
  187  the facility’s failure to provide the requested information.
  188  
  189  The provision of an estimate does not preclude the actual
  190  charges from exceeding the estimate.
  191         (c) Each facility shall make available on its website a
  192  hyperlink to the health-related data, including quality measures
  193  and statistics that are disseminated by the agency pursuant to
  194  s. 408.05. The facility shall also take action to notify the
  195  public that such information is electronically available and
  196  provide a hyperlink to the agency’s website.
  197         (d)1. Upon request, and after the patient’s discharge or
  198  release from the facility, the facility must provide A licensed
  199  facility not operated by the state shall notify each patient
  200  during admission and at discharge of his or her right to receive
  201  an itemized bill upon request. Within 7 days following the
  202  patient’s discharge or release from a licensed facility not
  203  operated by the state, the licensed facility providing the
  204  service shall, upon request, submit to the patient, or to the
  205  patient’s survivor or legal guardian, as may be appropriate, an
  206  itemized statement or bill detailing in plain language,
  207  comprehensible to an ordinary layperson, the specific nature of
  208  charges or expenses incurred by the patient., which in The
  209  initial statement or bill billing shall be provided within 7
  210  days after the patient’s discharge or release from the facility
  211  or after a request for such statement or bill, whichever is
  212  later. The initial statement or bill must contain a statement of
  213  specific services received and expenses incurred by date for
  214  such items of service, enumerating in detail as prescribed by
  215  the agency the constituent components of the services received
  216  within each department of the licensed facility and including
  217  unit price data on rates charged by the licensed facility, as
  218  prescribed by the agency. The statement or bill must identify
  219  each item as paid, pending payment by a third party, or pending
  220  payment by the patient and must include the amount due, if
  221  applicable. If an amount is due from the patient, a due date
  222  must be included. The initial statement or bill must inform the
  223  patient or the patient’s survivor or legal guardian, as
  224  appropriate, to contact the patient’s insurer or health
  225  maintenance organization regarding the patient’s cost-sharing
  226  responsibilities.
  227         2. Any subsequent statement or bill provided to a patient
  228  or to the patient’s survivor or legal guardian, as appropriate,
  229  relating to the episode of care must include all of the
  230  information required by subparagraph 1., with any revisions
  231  clearly delineated.
  232         3.(2)(a) Each such statement or bill provided submitted
  233  pursuant to this subsection section:
  234         a.1.Must May not include notice charges of hospital-based
  235  physicians and other health care providers who bill if billed
  236  separately.
  237         b.2. May not include any generalized category of expenses
  238  such as “other” or “miscellaneous” or similar categories.
  239         c.3.Must Shall list drugs by brand or generic name and not
  240  refer to drug code numbers when referring to drugs of any sort.
  241         d.4.Must Shall specifically identify physical,
  242  occupational, or speech therapy treatment as to the date, type,
  243  and length of treatment when such therapy treatment is a part of
  244  the statement or bill.
  245         (b) Any person receiving a statement pursuant to this
  246  section shall be fully and accurately informed as to each charge
  247  and service provided by the institution preparing the statement.
  248         (2)(3)On each itemized statement submitted pursuant to
  249  subsection (1) there shall appear the words “A FOR-PROFIT (or
  250  NOT-FOR-PROFIT or PUBLIC) HOSPITAL (or AMBULATORY SURGICAL
  251  CENTER) LICENSED BY THE STATE OF FLORIDA” or substantially
  252  similar words sufficient to identify clearly and plainly the
  253  ownership status of the licensed facility. Each itemized
  254  statement or bill must prominently display the telephone phone
  255  number of the medical facility’s patient liaison who is
  256  responsible for expediting the resolution of any billing dispute
  257  between the patient, or the patient’s survivor or legal guardian
  258  his or her representative, and the billing department.
  259         (4) An itemized bill shall be provided once to the
  260  patient’s physician at the physician’s request, at no charge.
  261         (5) In any billing for services subsequent to the initial
  262  billing for such services, the patient, or the patient’s
  263  survivor or legal guardian, may elect, at his or her option, to
  264  receive a copy of the detailed statement of specific services
  265  received and expenses incurred for each such item of service as
  266  provided in subsection (1).
  267         (6) No physician, dentist, podiatric physician, or licensed
  268  facility may add to the price charged by any third party except
  269  for a service or handling charge representing a cost actually
  270  incurred as an item of expense; however, the physician, dentist,
  271  podiatric physician, or licensed facility is entitled to fair
  272  compensation for all professional services rendered. The amount
  273  of the service or handling charge, if any, shall be set forth
  274  clearly in the bill to the patient.
  275         (7) Each licensed facility not operated by the state shall
  276  provide, prior to provision of any nonemergency medical
  277  services, a written good faith estimate of reasonably
  278  anticipated charges for the facility to treat the patient’s
  279  condition upon written request of a prospective patient. The
  280  estimate shall be provided to the prospective patient within 7
  281  business days after the receipt of the request. The estimate may
  282  be the average charges for that diagnosis related group or the
  283  average charges for that procedure. Upon request, the facility
  284  shall notify the patient of any revision to the good faith
  285  estimate. Such estimate shall not preclude the actual charges
  286  from exceeding the estimate. The facility shall place a notice
  287  in the reception area that such information is available.
  288  Failure to provide the estimate within the provisions
  289  established pursuant to this section shall result in a fine of
  290  $500 for each instance of the facility’s failure to provide the
  291  requested information.
  292         (8) Each licensed facility that is not operated by the
  293  state shall provide any uninsured person seeking planned
  294  nonemergency elective admission a written good faith estimate of
  295  reasonably anticipated charges for the facility to treat such
  296  person. The estimate must be provided to the uninsured person
  297  within 7 business days after the person notifies the facility
  298  and the facility confirms that the person is uninsured. The
  299  estimate may be the average charges for that diagnosis-related
  300  group or the average charges for that procedure. Upon request,
  301  the facility shall notify the person of any revision to the good
  302  faith estimate. Such estimate does not preclude the actual
  303  charges from exceeding the estimate. The facility shall also
  304  provide to the uninsured person a copy of any facility discount
  305  and charity care discount policies for which the uninsured
  306  person may be eligible. The facility shall place a notice in the
  307  reception area where such information is available. Failure to
  308  provide the estimate as required by this subsection shall result
  309  in a fine of $500 for each instance of the facility’s failure to
  310  provide the requested information.
  311         (3)(9) If a licensed facility places a patient on
  312  observation status rather than inpatient status, observation
  313  services shall be documented in the patient’s discharge papers.
  314  The patient or the patient’s survivor or legal guardian proxy
  315  shall be notified of observation services through discharge
  316  papers, which may also include brochures, signage, or other
  317  forms of communication for this purpose.
  318         (4)(10) A licensed facility shall make available to a
  319  patient all records necessary for verification of the accuracy
  320  of the patient’s statement or bill within 10 30 business days
  321  after the request for such records. The records verification
  322  information must be made available in the facility’s offices and
  323  through electronic means that comply with the Health Insurance
  324  Portability and Accountability Act of 1996 (HIPAA). Such records
  325  must shall be available to the patient before prior to and after
  326  payment of the statement or bill or claim. The facility may not
  327  charge the patient for making such verification records
  328  available; however, the facility may charge its usual fee for
  329  providing copies of records as specified in s. 395.3025.
  330         (5)(11) Each facility shall establish a method for
  331  reviewing and responding to questions from patients concerning
  332  the patient’s itemized statement or bill. Such response shall be
  333  provided within 7 business 30 days after the date a question is
  334  received. If the patient is not satisfied with the response, the
  335  facility must provide the patient with the address and contact
  336  information of the consumer advocate as provided in s. 627.0613
  337  agency to which the issue may be sent for review.
  338         (12) Each licensed facility shall make available on its
  339  Internet website a link to the performance outcome and financial
  340  data that is published by the Agency for Health Care
  341  Administration pursuant to s. 408.05(3)(k). The facility shall
  342  place a notice in the reception area that the information is
  343  available electronically and the facility’s Internet website
  344  address.
  345         Section 2. Section 395.3012, Florida Statutes, is created
  346  to read:
  347         395.3012 Penalties for unconscionable prices.—
  348         (1) The agency may impose administrative fines based on the
  349  findings of the consumer advocate’s investigation of billing
  350  complaints pursuant to s. 627.0613(6).
  351         (2) The administrative fines for noncompliance with s.
  352  395.301 are the greater of $2,500 per violation or double the
  353  amount of the original charges.
  354         Section 3. Subsection (1) of section 400.487, Florida
  355  Statutes, is amended to read:
  356         400.487 Home health service agreements; physician’s,
  357  physician assistant’s, and advanced registered nurse
  358  practitioner’s treatment orders; patient assessment;
  359  establishment and review of plan of care; provision of services;
  360  orders not to resuscitate.—
  361         (1)(a) Services provided by a home health agency must be
  362  covered by an agreement between the home health agency and the
  363  patient or the patient’s legal representative specifying the
  364  home health services to be provided, the rates or charges for
  365  services paid with private funds, and the sources of payment,
  366  which may include Medicare, Medicaid, private insurance,
  367  personal funds, or a combination thereof. A home health agency
  368  providing skilled care must make an assessment of the patient’s
  369  needs within 48 hours after the start of services.
  370         (b) Every licensed home health agency shall provide upon
  371  the request of a prospective patient or his or her legal
  372  guardian a written, good faith estimate of reasonably
  373  anticipated charges for the prospective patient for services
  374  provided by the home health agency. The home health agency must
  375  provide the estimate to the requestor within 7 business days
  376  after receiving the request. The home health agency must inform
  377  the prospective patient, or his or her legal guardian, that he
  378  or she may contact the prospective patient’s health insurer or
  379  health maintenance organization for additional information
  380  concerning cost-sharing responsibilities. The home health agency
  381  must also provide information disclosing the home health
  382  agency’s payment plans, discounts, and other available
  383  assistance and its collection procedures.
  384         Section 4. Subsection (23) is added to section 400.934,
  385  Florida Statutes, to read:
  386         400.934 Minimum standards.—As a requirement of licensure,
  387  home medical equipment providers shall:
  388         (23) Provide upon the request of a prospective patient or
  389  his or her legal guardian a written, good faith estimate of
  390  reasonably anticipated charges for the prospective patient for
  391  services provided by the home medical equipment provider. The
  392  home medical equipment provider must provide the estimate to the
  393  requestor within 7 business days after receiving the request.
  394  The home medical equipment provider must inform the prospective
  395  patient, or his or her legal guardian, that he or she may
  396  contact the prospective patient’s health insurer or health
  397  maintenance organization for additional information concerning
  398  cost-sharing responsibilities. The home medical equipment
  399  provider must also provide information disclosing the home
  400  medical equipment provider’s payment plans, discounts, and other
  401  available assistance and its collection procedures.
  402         Section 5. Section 408.05, Florida Statutes, is amended to
  403  read:
  404         408.05 Florida Center for Health Information and
  405  Transparency Policy Analysis.—
  406         (1) ESTABLISHMENT.—The agency shall establish and maintain
  407  a Florida Center for Health Information and Transparency to
  408  collect, compile, coordinate, analyze, index, and disseminate
  409  Policy Analysis. The center shall establish a comprehensive
  410  health information system to provide for the collection,
  411  compilation, coordination, analysis, indexing, dissemination,
  412  and utilization of both purposefully collected and extant
  413  health-related data and statistics. The center shall be staffed
  414  as necessary with public health experts, biostatisticians,
  415  information system analysts, health policy experts, economists,
  416  and other staff necessary to carry out its functions.
  417         (2) HEALTH-RELATED DATA.—The comprehensive health
  418  information system operated by the Florida Center for Health
  419  Information and Transparency Policy Analysis shall identify the
  420  best available data sets, compile new data when specifically
  421  authorized, data sources and promote the use coordinate the
  422  compilation of extant health-related data and statistics. The
  423  center must maintain any data sets in existence before July 1,
  424  2016, unless such data sets duplicate information that is
  425  readily available from other credible sources, and may and
  426  purposefully collect or compile data on the following:
  427         (a) The extent and nature of illness and disability of the
  428  state population, including life expectancy, the incidence of
  429  various acute and chronic illnesses, and infant and maternal
  430  morbidity and mortality.
  431         (b) The impact of illness and disability of the state
  432  population on the state economy and on other aspects of the
  433  well-being of the people in this state.
  434         (c) Environmental, social, and other health hazards.
  435         (d) Health knowledge and practices of the people in this
  436  state and determinants of health and nutritional practices and
  437  status.
  438         (a)(e) Health resources, including licensed physicians,
  439  dentists, nurses, and other health care practitioners
  440  professionals, by specialty and type of practice. Such data
  441  shall include information collected by the Department of Health
  442  pursuant to ss. 458.3191 and 459.0081.
  443         (b)Health service inventories, including and acute care,
  444  long-term care, and other institutional care facilities facility
  445  supplies and specific services provided by hospitals, nursing
  446  homes, home health agencies, and other licensed health care
  447  facilities.
  448         (c)(f)Service utilization for licensed health care
  449  facilities of health care by type of provider.
  450         (d)(g) Health care costs and financing, including trends in
  451  health care prices and costs, the sources of payment for health
  452  care services, and federal, state, and local expenditures for
  453  health care.
  454         (h) Family formation, growth, and dissolution.
  455         (e)(i) The extent of public and private health insurance
  456  coverage in this state.
  457         (f)(j)Specific quality-of-care initiatives involving The
  458  quality of care provided by various health care providers when
  459  extant data is not adequate to achieve the objectives of the
  460  initiatives.
  461         (3) COMPREHENSIVE HEALTH INFORMATION TRANSPARENCY SYSTEM.
  462  In order to disseminate and facilitate the availability of
  463  produce comparable and uniform health information and statistics
  464  for the development of policy recommendations, the agency shall
  465  perform the following functions:
  466         (a) Collect and compile information on and coordinate the
  467  activities of state agencies involved in providing the design
  468  and implementation of the comprehensive health information to
  469  consumers system.
  470         (b) Promote data sharing through dissemination of state
  471  collected health data by making such data available,
  472  transferable, and readily usable Undertake research,
  473  development, and evaluation respecting the comprehensive health
  474  information system.
  475         (c) Contract with a vendor to provide a consumer-friendly,
  476  Internet-based platform that allows a consumer to research the
  477  cost of health care services and procedures and allows for price
  478  comparison. The Internet-based platform must allow a consumer to
  479  search by condition or service bundles that are comprehensible
  480  to an ordinary layperson and may not require registration, a
  481  security password, or user identification. The vendor must be a
  482  nonprofit research institute that is qualified under s. 1874 of
  483  the Social Security Act to receive Medicare claims data and that
  484  receives claims data from multiple private insurers nationwide.
  485  The vendor must have:
  486         1. A national database consisting of at least 15 billion
  487  claim lines of administrative claims data from multiple payors
  488  capable of being expanded by adding third-party payors,
  489  including employers with health plans covered by the Employee
  490  Retirement Income Security Act of 1974 (ERISA).
  491         2. A well-developed methodology for analyzing claims data
  492  within defined service bundles.
  493         3. A bundling methodology that is available in the public
  494  domain to allow for consistency and comparison of state and
  495  national benchmarks with local regions and specific providers.
  496         (c) Review the statistical activities of state agencies to
  497  ensure that they are consistent with the comprehensive health
  498  information system.
  499         (d) Develop written agreements with local, state, and
  500  federal agencies to facilitate for the sharing of data related
  501  to health care health-care-related data or using the facilities
  502  and services of such agencies. State agencies, local health
  503  councils, and other agencies under state contract shall assist
  504  the center in obtaining, compiling, and transferring health
  505  care-related data maintained by state and local agencies.
  506  Written agreements must specify the types, methods, and
  507  periodicity of data exchanges and specify the types of data that
  508  will be transferred to the center.
  509         (e) Establish by rule the types of data collected,
  510  compiled, processed, used, or shared. Decisions regarding center
  511  data sets should be made based on consultation with the State
  512  Consumer Health Information and Policy Advisory Council and
  513  other public and private users regarding the types of data which
  514  should be collected and their uses. The center shall establish
  515  standardized means for collecting health information and
  516  statistics under laws and rules administered by the agency.
  517         (f) Consult with contracted vendors, the State Consumer
  518  Health Information and Policy Advisory Council, and other public
  519  and private users regarding the types of data that should be
  520  collected and the use of such data.
  521         (g) Monitor data collection procedures and test data
  522  quality to facilitate the dissemination of data that is
  523  accurate, valid, reliable, and complete.
  524         (f) Establish minimum health-care-related data sets which
  525  are necessary on a continuing basis to fulfill the collection
  526  requirements of the center and which shall be used by state
  527  agencies in collecting and compiling health-care-related data.
  528  The agency shall periodically review ongoing health care data
  529  collections of the Department of Health and other state agencies
  530  to determine if the collections are being conducted in
  531  accordance with the established minimum sets of data.
  532         (g) Establish advisory standards to ensure the quality of
  533  health statistical and epidemiological data collection,
  534  processing, and analysis by local, state, and private
  535  organizations.
  536         (h) Prescribe standards for the publication of health-care
  537  related data reported pursuant to this section which ensure the
  538  reporting of accurate, valid, reliable, complete, and comparable
  539  data. Such standards should include advisory warnings to users
  540  of the data regarding the status and quality of any data
  541  reported by or available from the center.
  542         (h)(i)Develop Prescribe standards for the maintenance and
  543  preservation of the center’s data. This should include methods
  544  for archiving data, retrieval of archived data, and data editing
  545  and verification.
  546         (j) Ensure that strict quality control measures are
  547  maintained for the dissemination of data through publications,
  548  studies, or user requests.
  549         (i)(k)Make Develop, in conjunction with the State Consumer
  550  Health Information and Policy Advisory Council, and implement a
  551  long-range plan for making available health care quality
  552  measures and financial data that will allow consumers to compare
  553  outcomes and other performance measures for health care
  554  services. The health care quality measures and financial data
  555  the agency must make available include, but are not limited to,
  556  pharmaceuticals, physicians, health care facilities, and health
  557  plans and managed care entities. The agency shall update the
  558  plan and report on the status of its implementation annually.
  559  The agency shall also make the plan and status report available
  560  to the public on its Internet website. As part of the plan, the
  561  agency shall identify the process and timeframes for
  562  implementation, barriers to implementation, and recommendations
  563  of changes in the law that may be enacted by the Legislature to
  564  eliminate the barriers. As preliminary elements of the plan, the
  565  agency shall:
  566         1. Make available patient-safety indicators, inpatient
  567  quality indicators, and performance outcome and patient charge
  568  data collected from health care facilities pursuant to s.
  569  408.061(1)(a) and (2). The terms “patient-safety indicators” and
  570  “inpatient quality indicators” have the same meaning as that
  571  ascribed by the Centers for Medicare and Medicaid Services, an
  572  accrediting organization whose standards incorporate comparable
  573  regulations required by this state, or a national entity that
  574  establishes standards to measure the performance of health care
  575  providers, or by other states. The agency shall determine which
  576  conditions, procedures, health care quality measures, and
  577  patient charge data to disclose based upon input from the
  578  council. When determining which conditions and procedures are to
  579  be disclosed, the council and the agency shall consider
  580  variation in costs, variation in outcomes, and magnitude of
  581  variations and other relevant information. When determining
  582  which health care quality measures to disclose, the agency:
  583         a. Shall consider such factors as volume of cases; average
  584  patient charges; average length of stay; complication rates;
  585  mortality rates; and infection rates, among others, which shall
  586  be adjusted for case mix and severity, if applicable.
  587         b. May consider such additional measures that are adopted
  588  by the Centers for Medicare and Medicaid Studies, an accrediting
  589  organization whose standards incorporate comparable regulations
  590  required by this state, the National Quality Forum, the Joint
  591  Commission on Accreditation of Healthcare Organizations, the
  592  Agency for Healthcare Research and Quality, the Centers for
  593  Disease Control and Prevention, or a similar national entity
  594  that establishes standards to measure the performance of health
  595  care providers, or by other states.
  596  
  597  When determining which patient charge data to disclose, the
  598  agency shall include such measures as the average of
  599  undiscounted charges on frequently performed procedures and
  600  preventive diagnostic procedures, the range of procedure charges
  601  from highest to lowest, average net revenue per adjusted patient
  602  day, average cost per adjusted patient day, and average cost per
  603  admission, among others.
  604         2. Make available performance measures, benefit design, and
  605  premium cost data from health plans licensed pursuant to chapter
  606  627 or chapter 641. The agency shall determine which health care
  607  quality measures and member and subscriber cost data to
  608  disclose, based upon input from the council. When determining
  609  which data to disclose, the agency shall consider information
  610  that may be required by either individual or group purchasers to
  611  assess the value of the product, which may include membership
  612  satisfaction, quality of care, current enrollment or membership,
  613  coverage areas, accreditation status, premium costs, plan costs,
  614  premium increases, range of benefits, copayments and
  615  deductibles, accuracy and speed of claims payment, credentials
  616  of physicians, number of providers, names of network providers,
  617  and hospitals in the network. Health plans shall make available
  618  to the agency such data or information that is not currently
  619  reported to the agency or the office.
  620         3. Determine the method and format for public disclosure of
  621  data reported pursuant to this paragraph. The agency shall make
  622  its determination based upon input from the State Consumer
  623  Health Information and Policy Advisory Council. At a minimum,
  624  the data shall be made available on the agency’s Internet
  625  website in a manner that allows consumers to conduct an
  626  interactive search that allows them to view and compare the
  627  information for specific providers. The website must include
  628  such additional information as is determined necessary to ensure
  629  that the website enhances informed decisionmaking among
  630  consumers and health care purchasers, which shall include, at a
  631  minimum, appropriate guidance on how to use the data and an
  632  explanation of why the data may vary from provider to provider.
  633         4. Publish on its website undiscounted charges for no fewer
  634  than 150 of the most commonly performed adult and pediatric
  635  procedures, including outpatient, inpatient, diagnostic, and
  636  preventative procedures.
  637         (4) TECHNICAL ASSISTANCE.—
  638         (a) The center shall provide technical assistance to
  639  persons or organizations engaged in health planning activities
  640  in the effective use of statistics collected and compiled by the
  641  center. The center shall also provide the following additional
  642  technical assistance services:
  643         1. Establish procedures identifying the circumstances under
  644  which, the places at which, the persons from whom, and the
  645  methods by which a person may secure data from the center,
  646  including procedures governing requests, the ordering of
  647  requests, timeframes for handling requests, and other procedures
  648  necessary to facilitate the use of the center’s data. To the
  649  extent possible, the center should provide current data timely
  650  in response to requests from public or private agencies.
  651         2. Provide assistance to data sources and users in the
  652  areas of database design, survey design, sampling procedures,
  653  statistical interpretation, and data access to promote improved
  654  health-care-related data sets.
  655         3. Identify health care data gaps and provide technical
  656  assistance to other public or private organizations for meeting
  657  documented health care data needs.
  658         4. Assist other organizations in developing statistical
  659  abstracts of their data sets that could be used by the center.
  660         5. Provide statistical support to state agencies with
  661  regard to the use of databases maintained by the center.
  662         6. To the extent possible, respond to multiple requests for
  663  information not currently collected by the center or available
  664  from other sources by initiating data collection.
  665         7. Maintain detailed information on data maintained by
  666  other local, state, federal, and private agencies in order to
  667  advise those who use the center of potential sources of data
  668  which are requested but which are not available from the center.
  669         8. Respond to requests for data which are not available in
  670  published form by initiating special computer runs on data sets
  671  available to the center.
  672         9. Monitor innovations in health information technology,
  673  informatics, and the exchange of health information and maintain
  674  a repository of technical resources to support the development
  675  of a health information network.
  676         (b) The agency shall administer, manage, and monitor grants
  677  to not-for-profit organizations, regional health information
  678  organizations, public health departments, or state agencies that
  679  submit proposals for planning, implementation, or training
  680  projects to advance the development of a health information
  681  network. Any grant contract shall be evaluated to ensure the
  682  effective outcome of the health information project.
  683         (c) The agency shall initiate, oversee, manage, and
  684  evaluate the integration of health care data from each state
  685  agency that collects, stores, and reports on health care issues
  686  and make that data available to any health care practitioner
  687  through a state health information network.
  688         (5) PUBLICATIONS; REPORTS; SPECIAL STUDIES.—The center
  689  shall provide for the widespread dissemination of data which it
  690  collects and analyzes. The center shall have the following
  691  publication, reporting, and special study functions:
  692         (a) The center shall publish and make available
  693  periodically to agencies and individuals health statistics
  694  publications of general interest, including health plan consumer
  695  reports and health maintenance organization member satisfaction
  696  surveys; publications providing health statistics on topical
  697  health policy issues; publications that provide health status
  698  profiles of the people in this state; and other topical health
  699  statistics publications.
  700         (j)(b)The center shall publish, Make available, and
  701  disseminate, promptly and as widely as practicable, the results
  702  of special health surveys, health care research, and health care
  703  evaluations conducted or supported under this section. Any
  704  publication by the center must include a statement of the
  705  limitations on the quality, accuracy, and completeness of the
  706  data.
  707         (c) The center shall provide indexing, abstracting,
  708  translation, publication, and other services leading to a more
  709  effective and timely dissemination of health care statistics.
  710         (d) The center shall be responsible for publishing and
  711  disseminating an annual report on the center’s activities.
  712         (e) The center shall be responsible, to the extent
  713  resources are available, for conducting a variety of special
  714  studies and surveys to expand the health care information and
  715  statistics available for health policy analyses, particularly
  716  for the review of public policy issues. The center shall develop
  717  a process by which users of the center’s data are periodically
  718  surveyed regarding critical data needs and the results of the
  719  survey considered in determining which special surveys or
  720  studies will be conducted. The center shall select problems in
  721  health care for research, policy analyses, or special data
  722  collections on the basis of their local, regional, or state
  723  importance; the unique potential for definitive research on the
  724  problem; and opportunities for application of the study
  725  findings.
  726         (4)(6) PROVIDER DATA REPORTING.—This section does not
  727  confer on the agency the power to demand or require that a
  728  health care provider or professional furnish information,
  729  records of interviews, written reports, statements, notes,
  730  memoranda, or data other than as expressly required by law. The
  731  agency may not establish an all-payor claims database or a
  732  comparable database without express legislative authority.
  733         (5)(7) BUDGET; FEES.—
  734         (a) The Legislature intends that funding for the Florida
  735  Center for Health Information and Transparency Policy Analysis
  736  be appropriated from the General Revenue Fund.
  737         (b) The Florida Center for Health Information and
  738  Transparency Policy Analysis may apply for and receive and
  739  accept grants, gifts, and other payments, including property and
  740  services, from any governmental or other public or private
  741  entity or person and make arrangements as to the use of same,
  742  including the undertaking of special studies and other projects
  743  relating to health-care-related topics. Funds obtained pursuant
  744  to this paragraph may not be used to offset annual
  745  appropriations from the General Revenue Fund.
  746         (c) The center may charge such reasonable fees for services
  747  as the agency prescribes by rule. The established fees may not
  748  exceed the reasonable cost for such services. Fees collected may
  749  not be used to offset annual appropriations from the General
  750  Revenue Fund.
  751         (6)(8) STATE CONSUMER HEALTH INFORMATION AND POLICY
  752  ADVISORY COUNCIL.—
  753         (a) There is established in the agency the State Consumer
  754  Health Information and Policy Advisory Council to assist the
  755  center in reviewing the comprehensive health information system,
  756  including the identification, collection, standardization,
  757  sharing, and coordination of health-related data, fraud and
  758  abuse data, and professional and facility licensing data among
  759  federal, state, local, and private entities and to recommend
  760  improvements for purposes of public health, policy analysis, and
  761  transparency of consumer health care information. The council
  762  consists shall consist of the following members:
  763         1. An employee of the Executive Office of the Governor, to
  764  be appointed by the Governor.
  765         2. An employee of the Office of Insurance Regulation, to be
  766  appointed by the director of the office.
  767         3. An employee of the Department of Education, to be
  768  appointed by the Commissioner of Education.
  769         4. Ten persons, to be appointed by the Secretary of Health
  770  Care Administration, representing other state and local
  771  agencies, state universities, business and health coalitions,
  772  local health councils, professional health-care-related
  773  associations, consumers, and purchasers.
  774         (b) Each member of the council shall be appointed to serve
  775  for a term of 2 years following the date of appointment, except
  776  the term of appointment shall end 3 years following the date of
  777  appointment for members appointed in 2003, 2004, and 2005. A
  778  vacancy shall be filled by appointment for the remainder of the
  779  term, and each appointing authority retains the right to
  780  reappoint members whose terms of appointment have expired.
  781         (c) The council may meet at the call of its chair, at the
  782  request of the agency, or at the request of a majority of its
  783  membership, but the council must meet at least quarterly.
  784         (d) Members shall elect a chair and vice chair annually.
  785         (e) A majority of the members constitutes a quorum, and the
  786  affirmative vote of a majority of a quorum is necessary to take
  787  action.
  788         (f) The council shall maintain minutes of each meeting and
  789  shall make such minutes available to any person.
  790         (g) Members of the council shall serve without compensation
  791  but shall be entitled to receive reimbursement for per diem and
  792  travel expenses as provided in s. 112.061.
  793         (h) The council’s duties and responsibilities include, but
  794  are not limited to, the following:
  795         1. To develop a mission statement, goals, and a plan of
  796  action for the identification, collection, standardization,
  797  sharing, and coordination of health-related data across federal,
  798  state, and local government and private sector entities.
  799         2. To develop a review process to ensure cooperative
  800  planning among agencies that collect or maintain health-related
  801  data.
  802         3. To create ad hoc issue-oriented technical workgroups on
  803  an as-needed basis to make recommendations to the council.
  804         (7)(9) APPLICATION TO OTHER AGENCIES.—Nothing in This
  805  section does not shall limit, restrict, affect, or control the
  806  collection, analysis, release, or publication of data by any
  807  state agency pursuant to its statutory authority, duties, or
  808  responsibilities.
  809         Section 6. Subsection (1) of section 408.061, Florida
  810  Statutes, is amended to read:
  811         408.061 Data collection; uniform systems of financial
  812  reporting; information relating to physician charges;
  813  confidential information; immunity.—
  814         (1) The agency shall require the submission by health care
  815  facilities, health care providers, and health insurers of data
  816  necessary to carry out the agency’s duties and to facilitate
  817  transparency in health care pricing data and quality measures.
  818  Specifications for data to be collected under this section shall
  819  be developed by the agency and applicable contract vendors, with
  820  the assistance of technical advisory panels including
  821  representatives of affected entities, consumers, purchasers, and
  822  such other interested parties as may be determined by the
  823  agency.
  824         (a) Data submitted by health care facilities, including the
  825  facilities as defined in chapter 395, shall include, but are not
  826  limited to: case-mix data, patient admission and discharge data,
  827  hospital emergency department data which shall include the
  828  number of patients treated in the emergency department of a
  829  licensed hospital reported by patient acuity level, data on
  830  hospital-acquired infections as specified by rule, data on
  831  complications as specified by rule, data on readmissions as
  832  specified by rule, with patient and provider-specific
  833  identifiers included, actual charge data by diagnostic groups or
  834  other bundled groupings as specified by rule, financial data,
  835  accounting data, operating expenses, expenses incurred for
  836  rendering services to patients who cannot or do not pay,
  837  interest charges, depreciation expenses based on the expected
  838  useful life of the property and equipment involved, and
  839  demographic data. The agency shall adopt nationally recognized
  840  risk adjustment methodologies or software consistent with the
  841  standards of the Agency for Healthcare Research and Quality and
  842  as selected by the agency for all data submitted as required by
  843  this section. Data may be obtained from documents such as, but
  844  not limited to: leases, contracts, debt instruments, itemized
  845  patient statements or bills, medical record abstracts, and
  846  related diagnostic information. Reported data elements shall be
  847  reported electronically in accordance with rule 59E-7.012,
  848  Florida Administrative Code. Data submitted shall be certified
  849  by the chief executive officer or an appropriate and duly
  850  authorized representative or employee of the licensed facility
  851  that the information submitted is true and accurate.
  852         (b) Data to be submitted by health care providers may
  853  include, but are not limited to: professional organization and
  854  specialty board affiliations, Medicare and Medicaid
  855  participation, types of services offered to patients, actual
  856  charges to patients as specified by rule, amount of revenue and
  857  expenses of the health care provider, and such other data which
  858  are reasonably necessary to study utilization patterns. Data
  859  submitted shall be certified by the appropriate duly authorized
  860  representative or employee of the health care provider that the
  861  information submitted is true and accurate.
  862         (c) Data to be submitted by health insurers may include,
  863  but are not limited to: claims, payments to health care
  864  facilities and health care providers as specified by rule,
  865  premium, administration, and financial information. Data
  866  submitted shall be certified by the chief financial officer, an
  867  appropriate and duly authorized representative, or an employee
  868  of the insurer that the information submitted is true and
  869  accurate.
  870         (d) Data required to be submitted by health care
  871  facilities, health care providers, or health insurers may shall
  872  not include specific provider contract reimbursement
  873  information. However, such specific provider reimbursement data
  874  shall be reasonably available for onsite inspection by the
  875  agency as is necessary to carry out the agency’s regulatory
  876  duties. Any such data obtained by the agency as a result of
  877  onsite inspections may not be used by the state for purposes of
  878  direct provider contracting and are confidential and exempt from
  879  the provisions of s. 119.07(1) and s. 24(a), Art. I of the State
  880  Constitution.
  881         (e) A requirement to submit data shall be adopted by rule
  882  if the submission of data is being required of all members of
  883  any type of health care facility, health care provider, or
  884  health insurer. Rules are not required, however, for the
  885  submission of data for a special study mandated by the
  886  Legislature or when information is being requested for a single
  887  health care facility, health care provider, or health insurer.
  888         Section 7. Section 456.0575, Florida Statutes, is amended
  889  to read:
  890         456.0575 Duty to notify patients.—
  891         (1) Every licensed health care practitioner shall inform
  892  each patient, or an individual identified pursuant to s.
  893  765.401(1), in person about adverse incidents that result in
  894  serious harm to the patient. Notification of outcomes of care
  895  that result in harm to the patient under this section shall not
  896  constitute an acknowledgment of admission of liability, nor can
  897  such notifications be introduced as evidence.
  898         (2) Every licensed health care practitioner must provide
  899  upon request by a patient, before providing any nonemergency
  900  medical services in a facility licensed under chapter 395, a
  901  written, good faith estimate of reasonably anticipated charges
  902  to treat the patient’s condition at the licensed facility. The
  903  health care practitioner must provide the estimate to the
  904  patient within 7 business days after receiving the request and
  905  is not required to adjust the estimate for any potential
  906  insurance coverage. The health care practitioner must inform the
  907  patient that he or she may contact his or her health insurer or
  908  health maintenance organization for additional information
  909  concerning cost-sharing responsibilities. The health care
  910  practitioner must provide information to uninsured patients and
  911  insured patients for whom the practitioner is not a network
  912  provider or preferred provider which discloses the
  913  practitioner’s financial assistance policy, including the
  914  application process, payment plans, discounts, and other
  915  available assistance; the practitioner’s charity care policy;
  916  and the practitioner’s collection procedures. Such estimate does
  917  not preclude the actual charges from exceeding the estimate.
  918  Failure to provide the estimate in accordance with this
  919  subsection, without good cause, within the 7 business days shall
  920  result in disciplinary action against the health care
  921  practitioner and a fine of $500 for each instance of the
  922  practitioner’s failure to provide the requested estimate.
  923         Section 8. Paragraph (oo) is added to subsection (1) of
  924  section 456.072, Florida Statutes, to read:
  925         456.072 Grounds for discipline; penalties; enforcement.—
  926         (1) The following acts shall constitute grounds for which
  927  the disciplinary actions specified in subsection (2) may be
  928  taken:
  929         (oo) Failure to comply with fair billing practices pursuant
  930  to s. 627.0613(6).
  931         Section 9. Section 627.0613, Florida Statutes, is amended
  932  to read:
  933         627.0613 Consumer advocate.—The Chief Financial Officer
  934  must appoint a consumer advocate who must represent the general
  935  public of the state before the department, and the office, and
  936  other state agencies, as required by this section. The consumer
  937  advocate must report directly to the Chief Financial Officer,
  938  but is not otherwise under the authority of the department or of
  939  any employee of the department. The consumer advocate has such
  940  powers as are necessary to carry out the duties of the office of
  941  consumer advocate, including, but not limited to, the powers to:
  942         (1) Recommend to the department or office, by petition, the
  943  commencement of any proceeding or action; appear in any
  944  proceeding or action before the department or office; or appear
  945  in any proceeding before the Division of Administrative Hearings
  946  relating to subject matter under the jurisdiction of the
  947  department or office.
  948         (2) Report to the Agency for Health Care Administration and
  949  to the Department of Health any findings resulting from
  950  investigation of unresolved complaints concerning the billing
  951  practices of any health care facility licensed under chapter 395
  952  or any health care practitioner subject to chapter 456.
  953         (3)(2) Have access to and use of all files, records, and
  954  data of the department or office.
  955         (4) Have access to any files, records, and data of the
  956  Agency for Health Care Administration and the Department of
  957  Health which are necessary for the investigations authorized by
  958  subsection (6).
  959         (5)(3) Examine rate and form filings submitted to the
  960  office, hire consultants as necessary to aid in the review
  961  process, and recommend to the department or office any position
  962  deemed by the consumer advocate to be in the public interest.
  963         (6) Maintain a process for receiving and investigating
  964  complaints from insured and uninsured patients of health care
  965  facilities licensed under chapter 395 and health care
  966  practitioners subject to chapter 456 concerning billing
  967  practices. Investigations by the office of the consumer advocate
  968  shall be limited to determining compliance with the following
  969  requirements:
  970         (a) The patient was informed before a nonemergency
  971  procedure of expected payments related to the procedure as
  972  provided in s. 395.301, contact information for health insurers
  973  or health maintenance organizations to determine specific cost
  974  sharing responsibilities, and the expected involvement in the
  975  procedure of other providers who may bill independently.
  976         (b) The patient was informed of policies and procedures to
  977  qualify for discounted charges.
  978         (c) The patient was informed of collection procedures and
  979  given the opportunity to participate in an extended payment
  980  schedule.
  981         (d) The patient was given a written, personal, and itemized
  982  estimate upon request as provided in ss. 395.301 and 456.0575.
  983         (e) The statement or bill delivered to the patient was
  984  accurate and included all information required pursuant to s.
  985  395.301.
  986         (f) The billed amounts were fair charges. As used in this
  987  paragraph, the term “fair charges” means the common and frequent
  988  range of charges for patients who are similarly situated
  989  requiring the same or similar medical services.
  990         (7) Provide mediation between providers and patients to
  991  resolve billing complaints and negotiate arrangements for
  992  extended payment schedules.
  993         (8)(4) Prepare an annual budget for presentation to the
  994  Legislature by the department, which budget must be adequate to
  995  carry out the duties of the office of consumer advocate.
  996         Section 10. Section 627.6385, Florida Statutes, is created
  997  to read:
  998         627.6385 Disclosures to policyholders; calculations of cost
  999  sharing.—
 1000         (1) Each health insurer shall make available on its
 1001  website:
 1002         (a) A method for policyholders to estimate their
 1003  copayments, deductibles, and other cost-sharing responsibilities
 1004  for health care services and procedures. Such method of making
 1005  an estimate shall be based on service bundles established
 1006  pursuant to s. 408.05(3)(c). Estimates do not preclude the
 1007  actual copayment, coinsurance percentage, or deductible,
 1008  whichever is applicable, from exceeding the estimate.
 1009         1. Estimates shall be calculated according to the policy
 1010  and known plan usage during the coverage period.
 1011         2. Estimates shall be made available based on providers
 1012  that are in-network or out-of-network.
 1013         3. A policyholder must be able to create estimates by any
 1014  combination of the service bundles established pursuant to s.
 1015  408.05(3)(c) or by a specified provider or a comparison of
 1016  providers.
 1017         (b) A method for policyholders to estimate their
 1018  copayments, deductibles, and other cost-sharing responsibilities
 1019  based on a personalized estimate of charges received from a
 1020  facility pursuant to s. 395.301 or a practitioner pursuant to s.
 1021  456.0575.
 1022         (c) A hyperlink to the health information, including, but
 1023  not limited to, service bundles and quality of care information,
 1024  which is disseminated by the Agency for Health Care
 1025  Administration pursuant to s. 408.05(3).
 1026         (2) Each health insurer shall include in every policy
 1027  delivered or issued for delivery to any person in the state or
 1028  in materials provided as required by s. 627.64725 notice that
 1029  the information required by this section is available
 1030  electronically and the address of the website where the
 1031  information can be accessed.
 1032         (3) Each health insurer that participates in the state
 1033  group health insurance plan created pursuant to s. 110.123 or
 1034  Medicaid managed care pursuant to part IV of chapter 409 shall
 1035  provide all claims data to the fullest extent possible to the
 1036  contracted vendor selected by the Agency for Health Care
 1037  Administration under s. 408.05(3)(c).
 1038         Section 11. Subsection (6) of section 641.54, Florida
 1039  Statutes, is amended, present subsection (7) of that section is
 1040  redesignated as subsection (8) and amended, and a new subsection
 1041  (7) is added to that section, to read:
 1042         641.54 Information disclosure.—
 1043         (6) Each health maintenance organization shall make
 1044  available to its subscribers on its website or by request the
 1045  estimated copayment copay, coinsurance percentage, or
 1046  deductible, whichever is applicable, for any covered services as
 1047  described by the searchable bundles established on a consumer
 1048  friendly, Internet-based platform pursuant to s. 408.05(3)(c) or
 1049  as described in a personalized estimate received from a facility
 1050  pursuant to s. 395.301 or a practitioner pursuant to s.
 1051  456.0575, the status of the subscriber’s maximum annual out-of
 1052  pocket payments for a covered individual or family, and the
 1053  status of the subscriber’s maximum lifetime benefit. Such
 1054  estimate does shall not preclude the actual copayment copay,
 1055  coinsurance percentage, or deductible, whichever is applicable,
 1056  from exceeding the estimate.
 1057         (7) Each health maintenance organization that participates
 1058  in the state group health insurance plan created pursuant to s.
 1059  110.123 or Medicaid managed care pursuant to part IV of chapter
 1060  409 shall provide all claims data to the fullest extent possible
 1061  to the contracted vendor selected by the Agency for Health Care
 1062  Administration under s. 408.05(3)(c).
 1063         (8)(7) Each health maintenance organization shall make
 1064  available on its Internet website a hyperlink link to the health
 1065  information performance outcome and financial data that is
 1066  disseminated published by the Agency for Health Care
 1067  Administration pursuant to s. 408.05(3) s. 408.05(3)(k) and
 1068  shall include in every policy delivered or issued for delivery
 1069  to any person in the state or any materials provided as required
 1070  by s. 627.64725 notice that such information is available
 1071  electronically and the address of its Internet website.
 1072         Section 12. Paragraph (n) is added to subsection (2) of
 1073  section 409.967, Florida Statutes, to read:
 1074         409.967 Managed care plan accountability.—
 1075         (2) The agency shall establish such contract requirements
 1076  as are necessary for the operation of the statewide managed care
 1077  program. In addition to any other provisions the agency may deem
 1078  necessary, the contract must require:
 1079         (n) Transparency.Managed care plans shall comply with ss.
 1080  627.6385(3) and 641.54(7).
 1081         Section 13. Paragraph (d) of subsection (3) of section
 1082  110.123, Florida Statutes, is amended to read:
 1083         110.123 State group insurance program.—
 1084         (3) STATE GROUP INSURANCE PROGRAM.—
 1085         (d)1. Notwithstanding the provisions of chapter 287 and the
 1086  authority of the department, for the purpose of protecting the
 1087  health of, and providing medical services to, state employees
 1088  participating in the state group insurance program, the
 1089  department may contract to retain the services of professional
 1090  administrators for the state group insurance program. The agency
 1091  shall follow good purchasing practices of state procurement to
 1092  the extent practicable under the circumstances.
 1093         2. Each vendor in a major procurement, and any other vendor
 1094  if the department deems it necessary to protect the state’s
 1095  financial interests, shall, at the time of executing any
 1096  contract with the department, post an appropriate bond with the
 1097  department in an amount determined by the department to be
 1098  adequate to protect the state’s interests but not higher than
 1099  the full amount estimated to be paid annually to the vendor
 1100  under the contract.
 1101         3. Each major contract entered into by the department
 1102  pursuant to this section shall contain a provision for payment
 1103  of liquidated damages to the department for material
 1104  noncompliance by a vendor with a contract provision. The
 1105  department may require a liquidated damages provision in any
 1106  contract if the department deems it necessary to protect the
 1107  state’s financial interests.
 1108         4. Section The provisions of s. 120.57(3) applies apply to
 1109  the department’s contracting process, except:
 1110         a. A formal written protest of any decision, intended
 1111  decision, or other action subject to protest shall be filed
 1112  within 72 hours after receipt of notice of the decision,
 1113  intended decision, or other action.
 1114         b. As an alternative to any provision of s. 120.57(3), the
 1115  department may proceed with the bid selection or contract award
 1116  process if the director of the department sets forth, in
 1117  writing, particular facts and circumstances which demonstrate
 1118  the necessity of continuing the procurement process or the
 1119  contract award process in order to avoid a substantial
 1120  disruption to the provision of any scheduled insurance services.
 1121         5. The department shall make arrangements as necessary to
 1122  provide claims data of the state group health insurance plan to
 1123  the contracted vendor selected by the Agency for Health Care
 1124  Administration pursuant to s. 408.05(3)(c).
 1125         6. Each contracted vendor for the state group health
 1126  insurance plan shall provide claims data to the fullest extent
 1127  possible to the vendor selected by the Agency for Health Care
 1128  Administration pursuant to s. 408.05(3)(c).
 1129         Section 14. Subsection (3) of section 20.42, Florida
 1130  Statutes, is amended to read:
 1131         20.42 Agency for Health Care Administration.—
 1132         (3) The department shall be the chief health policy and
 1133  planning entity for the state. The department is responsible for
 1134  health facility licensure, inspection, and regulatory
 1135  enforcement; investigation of consumer complaints related to
 1136  health care facilities and managed care plans; the
 1137  implementation of the certificate of need program; the operation
 1138  of the Florida Center for Health Information and Transparency
 1139  Policy Analysis; the administration of the Medicaid program; the
 1140  administration of the contracts with the Florida Healthy Kids
 1141  Corporation; the certification of health maintenance
 1142  organizations and prepaid health clinics as set forth in part
 1143  III of chapter 641; and any other duties prescribed by statute
 1144  or agreement.
 1145         Section 15. Paragraph (c) of subsection (4) of section
 1146  381.026, Florida Statutes, is amended to read:
 1147         381.026 Florida Patient’s Bill of Rights and
 1148  Responsibilities.—
 1149         (4) RIGHTS OF PATIENTS.—Each health care facility or
 1150  provider shall observe the following standards:
 1151         (c) Financial information and disclosure.—
 1152         1. A patient has the right to be given, upon request, by
 1153  the responsible provider, his or her designee, or a
 1154  representative of the health care facility full information and
 1155  necessary counseling on the availability of known financial
 1156  resources for the patient’s health care.
 1157         2. A health care provider or a health care facility shall,
 1158  upon request, disclose to each patient who is eligible for
 1159  Medicare, before treatment, whether the health care provider or
 1160  the health care facility in which the patient is receiving
 1161  medical services accepts assignment under Medicare reimbursement
 1162  as payment in full for medical services and treatment rendered
 1163  in the health care provider’s office or health care facility.
 1164         3. A primary care provider may publish a schedule of
 1165  charges for the medical services that the provider offers to
 1166  patients. The schedule must include the prices charged to an
 1167  uninsured person paying for such services by cash, check, credit
 1168  card, or debit card. The schedule must be posted in a
 1169  conspicuous place in the reception area of the provider’s office
 1170  and must include, but is not limited to, the 50 services most
 1171  frequently provided by the primary care provider. The schedule
 1172  may group services by three price levels, listing services in
 1173  each price level. The posting must be at least 15 square feet in
 1174  size. A primary care provider who publishes and maintains a
 1175  schedule of charges for medical services is exempt from the
 1176  license fee requirements for a single period of renewal of a
 1177  professional license under chapter 456 for that licensure term
 1178  and is exempt from the continuing education requirements of
 1179  chapter 456 and the rules implementing those requirements for a
 1180  single 2-year period.
 1181         4. If a primary care provider publishes a schedule of
 1182  charges pursuant to subparagraph 3., he or she must continually
 1183  post it at all times for the duration of active licensure in
 1184  this state when primary care services are provided to patients.
 1185  If a primary care provider fails to post the schedule of charges
 1186  in accordance with this subparagraph, the provider shall be
 1187  required to pay any license fee and comply with any continuing
 1188  education requirements for which an exemption was received.
 1189         5. A health care provider or a health care facility shall,
 1190  upon request, furnish a person, before the provision of medical
 1191  services, a reasonable estimate of charges for such services.
 1192  The health care provider or the health care facility shall
 1193  provide an uninsured person, before the provision of a planned
 1194  nonemergency medical service, a reasonable estimate of charges
 1195  for such service and information regarding the provider’s or
 1196  facility’s discount or charity policies for which the uninsured
 1197  person may be eligible. Such estimates by a primary care
 1198  provider must be consistent with the schedule posted under
 1199  subparagraph 3. Estimates shall, to the extent possible, be
 1200  written in language comprehensible to an ordinary layperson.
 1201  Such reasonable estimate does not preclude the health care
 1202  provider or health care facility from exceeding the estimate or
 1203  making additional charges based on changes in the patient’s
 1204  condition or treatment needs.
 1205         6. Each licensed facility, except a facility operating
 1206  exclusively as a state mental health treatment facility or as a
 1207  mobile surgical facility, not operated by the state shall make
 1208  available to the public on its Internet website or by other
 1209  electronic means a description of and a hyperlink link to the
 1210  health information performance outcome and financial data that
 1211  is disseminated published by the agency pursuant to s. 408.05(3)
 1212  s. 408.05(3)(k). The facility shall place a notice in the
 1213  reception area that such information is available electronically
 1214  and the website address. The licensed facility may indicate that
 1215  the pricing information is based on a compilation of charges for
 1216  the average patient and that each patient’s statement or bill
 1217  may vary from the average depending upon the severity of illness
 1218  and individual resources consumed. The licensed facility may
 1219  also indicate that the price of service is negotiable for
 1220  eligible patients based upon the patient’s ability to pay.
 1221         7. A patient has the right to receive a copy of an itemized
 1222  statement or bill upon request. A patient has a right to be
 1223  given an explanation of charges upon request.
 1224         Section 16. Paragraph (e) of subsection (2) of section
 1225  395.602, Florida Statutes, is amended to read:
 1226         395.602 Rural hospitals.—
 1227         (2) DEFINITIONS.—As used in this part, the term:
 1228         (e) “Rural hospital” means an acute care hospital licensed
 1229  under this chapter, having 100 or fewer licensed beds and an
 1230  emergency room, which is:
 1231         1. The sole provider within a county with a population
 1232  density of up to 100 persons per square mile;
 1233         2. An acute care hospital, in a county with a population
 1234  density of up to 100 persons per square mile, which is at least
 1235  30 minutes of travel time, on normally traveled roads under
 1236  normal traffic conditions, from any other acute care hospital
 1237  within the same county;
 1238         3. A hospital supported by a tax district or subdistrict
 1239  whose boundaries encompass a population of up to 100 persons per
 1240  square mile;
 1241         4. A hospital with a service area that has a population of
 1242  up to 100 persons per square mile. As used in this subparagraph,
 1243  the term “service area” means the fewest number of zip codes
 1244  that account for 75 percent of the hospital’s discharges for the
 1245  most recent 5-year period, based on information available from
 1246  the hospital inpatient discharge database in the Florida Center
 1247  for Health Information and Transparency Policy Analysis at the
 1248  agency; or
 1249         5. A hospital designated as a critical access hospital, as
 1250  defined in s. 408.07.
 1251  
 1252  Population densities used in this paragraph must be based upon
 1253  the most recently completed United States census. A hospital
 1254  that received funds under s. 409.9116 for a quarter beginning no
 1255  later than July 1, 2002, is deemed to have been and shall
 1256  continue to be a rural hospital from that date through June 30,
 1257  2021, if the hospital continues to have up to 100 licensed beds
 1258  and an emergency room. An acute care hospital that has not
 1259  previously been designated as a rural hospital and that meets
 1260  the criteria of this paragraph shall be granted such designation
 1261  upon application, including supporting documentation, to the
 1262  agency. A hospital that was licensed as a rural hospital during
 1263  the 2010-2011 or 2011-2012 fiscal year shall continue to be a
 1264  rural hospital from the date of designation through June 30,
 1265  2021, if the hospital continues to have up to 100 licensed beds
 1266  and an emergency room.
 1267         Section 17. Section 395.6025, Florida Statutes, is amended
 1268  to read:
 1269         395.6025 Rural hospital replacement facilities.
 1270  Notwithstanding the provisions of s. 408.036, a hospital defined
 1271  as a statutory rural hospital in accordance with s. 395.602, or
 1272  a not-for-profit operator of rural hospitals, is not required to
 1273  obtain a certificate of need for the construction of a new
 1274  hospital located in a county with a population of at least
 1275  15,000 but no more than 18,000 and a density of fewer less than
 1276  30 persons per square mile, or a replacement facility, provided
 1277  that the replacement, or new, facility is located within 10
 1278  miles of the site of the currently licensed rural hospital and
 1279  within the current primary service area. As used in this
 1280  section, the term “service area” means the fewest number of zip
 1281  codes that account for 75 percent of the hospital’s discharges
 1282  for the most recent 5-year period, based on information
 1283  available from the hospital inpatient discharge database in the
 1284  Florida Center for Health Information and Transparency Policy
 1285  Analysis at the Agency for Health Care Administration.
 1286         Section 18. Subsection (43) of section 408.07, Florida
 1287  Statutes, is amended to read:
 1288         408.07 Definitions.—As used in this chapter, with the
 1289  exception of ss. 408.031-408.045, the term:
 1290         (43) “Rural hospital” means an acute care hospital licensed
 1291  under chapter 395, having 100 or fewer licensed beds and an
 1292  emergency room, and which is:
 1293         (a) The sole provider within a county with a population
 1294  density of no greater than 100 persons per square mile;
 1295         (b) An acute care hospital, in a county with a population
 1296  density of no greater than 100 persons per square mile, which is
 1297  at least 30 minutes of travel time, on normally traveled roads
 1298  under normal traffic conditions, from another acute care
 1299  hospital within the same county;
 1300         (c) A hospital supported by a tax district or subdistrict
 1301  whose boundaries encompass a population of 100 persons or fewer
 1302  per square mile;
 1303         (d) A hospital with a service area that has a population of
 1304  100 persons or fewer per square mile. As used in this paragraph,
 1305  the term “service area” means the fewest number of zip codes
 1306  that account for 75 percent of the hospital’s discharges for the
 1307  most recent 5-year period, based on information available from
 1308  the hospital inpatient discharge database in the Florida Center
 1309  for Health Information and Transparency Policy Analysis at the
 1310  Agency for Health Care Administration; or
 1311         (e) A critical access hospital.
 1312  
 1313  Population densities used in this subsection must be based upon
 1314  the most recently completed United States census. A hospital
 1315  that received funds under s. 409.9116 for a quarter beginning no
 1316  later than July 1, 2002, is deemed to have been and shall
 1317  continue to be a rural hospital from that date through June 30,
 1318  2015, if the hospital continues to have 100 or fewer licensed
 1319  beds and an emergency room. An acute care hospital that has not
 1320  previously been designated as a rural hospital and that meets
 1321  the criteria of this subsection shall be granted such
 1322  designation upon application, including supporting
 1323  documentation, to the Agency for Health Care Administration.
 1324         Section 19. Paragraph (a) of subsection (4) of section
 1325  408.18, Florida Statutes, is amended to read:
 1326         408.18 Health Care Community Antitrust Guidance Act;
 1327  antitrust no-action letter; market-information collection and
 1328  education.—
 1329         (4)(a) Members of the health care community who seek
 1330  antitrust guidance may request a review of their proposed
 1331  business activity by the Attorney General’s office. In
 1332  conducting its review, the Attorney General’s office may seek
 1333  whatever documentation, data, or other material it deems
 1334  necessary from the Agency for Health Care Administration, the
 1335  Florida Center for Health Information and Transparency Policy
 1336  Analysis, and the Office of Insurance Regulation of the
 1337  Financial Services Commission.
 1338         Section 20. Section 465.0244, Florida Statutes, is amended
 1339  to read:
 1340         465.0244 Information disclosure.—Every pharmacy shall make
 1341  available on its Internet website a hyperlink link to the health
 1342  information performance outcome and financial data that is
 1343  disseminated published by the Agency for Health Care
 1344  Administration pursuant to s. 408.05(3) s. 408.05(3)(k) and
 1345  shall place in the area where customers receive filled
 1346  prescriptions notice that such information is available
 1347  electronically and the address of its Internet website.
 1348         Section 21. This act shall take effect July 1, 2016.