Florida Senate - 2016                                    SB 1696
       
       
        
       By Senator Flores
       
       37-01450C-16                                          20161696__
    1                        A bill to be entitled                      
    2         An act relating to consumer finance loans; creating s.
    3         516.40, F.S.; establishing the Increased Access to
    4         Responsible Small Dollar Loans Pilot Program;
    5         providing legislative findings and intent; providing
    6         applicability; creating s. 516.41, F.S.; defining
    7         terms; creating s. 516.42, F.S.; prohibiting a person
    8         from certain activities without prior approval from
    9         the Office of Financial Regulation; specifying
   10         requirements for participating in the program to make
   11         certain consumer finance installment loans; specifying
   12         requirements for an application and fee; authorizing
   13         the office to grant a person a license covering more
   14         than one physical location under certain
   15         circumstances; creating s. 516.43, F.S.; requiring a
   16         program licensee to file annual reports; creating s.
   17         516.44, F.S.; providing general requirements for a
   18         program loan; requiring a program licensee to provide
   19         specified written disclosures to a borrower;
   20         specifying requirements for origination fees;
   21         specifying requirements for insufficient funds fees
   22         and delinquency charges; requiring a program licensee
   23         to offer certain credit education to a borrower;
   24         specifying requirements for reporting borrower payment
   25         performance to credit reporting agencies; defining the
   26         term “consumer reporting agency that compiles and
   27         maintains files on consumers on a nationwide basis”;
   28         authorizing the office to approve a licensee for the
   29         program before it has been accepted as a data
   30         furnisher under certain circumstances; requiring a
   31         program licensee to provide certain information
   32         relating to credit reporting agencies; specifying
   33         requirements for a program licensee to underwrite
   34         program loans; prohibiting a program licensee from
   35         requiring certain waivers from a borrower; specifying
   36         requirements for permissible waivers; prohibiting
   37         certain actions by a program licensee; providing
   38         applicability; creating s. 516.45, F.S.; requiring a
   39         program licensee and a referral partner to enter into
   40         a written referral partner agreement; specifying
   41         permitted services by a referral partner; specifying
   42         procedures for receipt or disbursement by a referral
   43         partner of program loan payments made by a borrower;
   44         providing that a borrower who submits a loan payment
   45         to a referral partner is not liable under certain
   46         circumstances; requiring a referral partner to
   47         maintain certain records; prohibiting certain
   48         activities by a referral partner; specifying
   49         disclosure notice requirements; specifying two-way
   50         communication requirements between a program licensee
   51         and an applicant; defining the term “two-way
   52         communication”; specifying requirements and
   53         prohibitions for compensation from a program licensee
   54         to a referral partner; requiring a program licensee to
   55         provide the office with a specified notice after
   56         contracting with a referral partner; creating s.
   57         516.46, F.S.; requiring the office to examine program
   58         licensees at specified intervals; providing an
   59         exception; requiring program licensees to pay the cost
   60         of examinations; authorizing the office to maintain an
   61         action of recovery of the cost; authorizing a manner
   62         to determine the cost of examinations; creating s.
   63         516.47, F.S.; requiring the office to post a report to
   64         its website summarizing the use of the program by a
   65         certain date; specifying information to be contained
   66         in the report; requiring the office to conduct a
   67         specified survey of borrowers and include the results
   68         in the report; providing for conditional future repeal
   69         of the program; providing an effective date.
   70          
   71  Be It Enacted by the Legislature of the State of Florida:
   72  
   73         Section 1. Section 516.40, Florida Statutes, is created to
   74  read:
   75         516.40 Increased Access to Responsible Small Dollar Loans
   76  Pilot Program.—
   77         (1) The Increased Access to Responsible Small Dollar Loans
   78  Pilot Program is hereby established.
   79         (2) The Legislature finds that demand for responsible
   80  consumer finance installment loans in principal amounts of at
   81  least $300 and no more than $3,000 exceeds the supply of these
   82  loans. As a first step toward addressing this gap, the Increased
   83  Access to Responsible Small Dollar Loans Pilot Program would
   84  allow more Floridians to obtain responsible consumer finance
   85  installment loans of at least $300 and no more than $3,000. The
   86  pilot program is also intended to assist consumers in building
   87  their credit and has additional consumer protections for these
   88  installment loans which exceed current protections under Florida
   89  law.
   90         (3) Except as otherwise provided, ss. 516.40-516.47 do not
   91  exempt a licensee from any other provision of this chapter.
   92         Section 2. Section 516.41, Florida Statutes, is created to
   93  read:
   94         516.41 Definitions.—For purposes of ss. 516.40-516.47, the
   95  term:
   96         (1) “Pilot programor “program” means the Increased Access
   97  to Responsible Small Dollar Loans Pilot Program.
   98         (2)Program licensee” means a person who is licensed to
   99  make consumer finance installment loans under this chapter and
  100  who is approved by the office to participate in the program.
  101         (3) “Program loan” means a consumer finance installment
  102  loan with a principal amount of at least $300 and no more than
  103  $3,000.
  104         (4) Referral partner” means a person who markets program
  105  loans, and administers and processes program loan applications
  106  on behalf of a program licensee at the referral partner’s
  107  physical business location.
  108         (a) The term does not include a person whose sole means of
  109  bringing a program licensee and a prospective borrower together
  110  at that person’s physical business location is an electronic
  111  access point through which a prospective borrower may directly
  112  access the website of a program licensee.
  113         (b)A referral partner is not a credit service organization
  114  as that term is defined in s. 817.7001 or a loan broker as
  115  defined in s. 687.141.
  116         (5) Refinance program loan” means a program loan that
  117  replaces and revises an existing program loan contract with a
  118  borrower and which results in an extension of additional
  119  principal to that borrower.
  120         Section 3. Section 516.42, Florida Statutes, is created to
  121  read:
  122         516.42Approval required; program application requirements;
  123  fees.
  124         (1) A program licensee may not offer or make a program
  125  loan, impose any charges or fees pursuant to s. 516.44, or use a
  126  referral partner pursuant to s. 516.45 without prior approval
  127  from the office to participate in the program.
  128         (2) In order to participate in the program, a program
  129  licensee must be licensed to make consumer finance installment
  130  loans under this chapter, be in good standing with the office,
  131  and not be the subject of an outstanding enforcement action or
  132  have a deficiency at the time of the person’s application. The
  133  applicant must file with the office an application in a form and
  134  manner prescribed by rule of the commission and pay a fee to the
  135  office in an amount determined by rule of the commission. In
  136  determining the fee, the commission must consider the office’s
  137  costs to administer the program.
  138         (3) A program licensee who desires to participate in the
  139  program but who is not licensed to make consumer finance
  140  installment loans pursuant to this chapter shall submit a
  141  combined application to the office, in a form and manner
  142  prescribed by rule of the commission, for licensure under this
  143  chapter to make consumer finance installment loans and for
  144  admission to the program. The applicant shall pay a fee to the
  145  office in an amount equal to the fees that would have been
  146  imposed if the applicant had submitted separate applications. To
  147  be eligible to apply in this manner, a person must not be the
  148  subject of an outstanding enforcement or other disciplinary
  149  action by any financial regulatory agency in this state.
  150         (4) Notwithstanding s. 516.05, the office may grant a
  151  person a license that covers more than one physical business
  152  location if the person only offers program loans to prospective
  153  borrowers via an electronic access point through which the
  154  person’s website may be directly accessed.
  155         Section 4. Section 516.43, Florida Statutes, is created to
  156  read:
  157         516.43 Annual report.—On or before March 15 of each year, a
  158  program licensee shall file a report with the office in a manner
  159  prescribed by rule of the commission. The report is in addition
  160  to any other annual report the program licensee may be required
  161  to file.
  162         Section 5. Section 516.44, Florida Statutes, is created to
  163  read:
  164         516.44 Requirements for program loans.—
  165         (1)GENERAL REQUIREMENTS.—A program licensee must comply
  166  with each of the following requirements in making program loans:
  167         (a) A program loan must be unsecured.
  168         (b) A program loan must have a minimum term of 90 days,
  169  except it may not have a prepayment penalty.
  170         (c) A program loan must include a borrower’s right to
  171  rescind the program loan by notifying the program licensee of
  172  the borrower’s intent to rescind the program loan and return the
  173  principal advanced by the end of the business day after the day
  174  the program loan is consummated.
  175         (d) Notwithstanding s. 516.031, the interest rate charged
  176  on a program loan to the borrower may not exceed 36 percent. The
  177  interest rate must be fixed for the life of the program loan and
  178  must accrue on a simple-interest basis through the application
  179  of a daily periodic rate to the actual unpaid principal balance
  180  each day.
  181         (e)For a refinance program loan, the principal amount
  182  payable may not include more than 60 days’ unpaid interest
  183  accrued on the previous program loan in accordance with s.
  184  516.031(5). A program licensee may not refinance a program loan
  185  made under this section unless the borrower is current on his or
  186  her outstanding program loan at the time the borrower submits an
  187  application to refinance.
  188         (f) A program licensee must provide a receipt for payments
  189  made in accordance with s. 687.08.
  190         (g) A program licensee must comply with the other
  191  provisions of this section.
  192         (2) WRITTEN DISCLOSURES.—
  193         (a) A program licensee must provide the following written
  194  disclosures in clear and distinct terms to the borrower at the
  195  time of application:
  196         1.The amount and date of the program loan and the date of
  197  its maturity.
  198         2. The name and address of the borrower and of the program
  199  licensee.
  200         3. The rate of interest charged.
  201         4. The payment amount of each monthly installment.
  202         5. The delinquency charge amount.
  203         6. The following statement: “Repaying your loan early will
  204  lower your borrowing costs by reducing the amount of interest
  205  you will pay. This loan has no prepayment penalty.”
  206         7. A statement describing the borrower’s right of
  207  rescission as provided in paragraph (1)(c).
  208         (b) The written disclosures required in paragraph (a) must
  209  be in a typeface of at least 12-point type. A program licensee
  210  may provide the disclosures in a mobile or other electronic
  211  application on which the size of the typeface of the disclosure
  212  can be manually modified by a prospective borrower, if the
  213  prospective borrower is given the option to print the disclosure
  214  in a typeface of at least 12-point size or is provided a printed
  215  copy of the disclosure by the program licensee with a typeface
  216  of at least 12-point size before the program loan is
  217  consummated.
  218         (3) ORIGINATION FEES.—
  219         (a) Notwithstanding s. 516.031, a program licensee may
  220  contract for and receive an origination fee from a borrower on a
  221  program loan. The origination fee must be fully earned
  222  immediately upon making the program loan in an amount not to
  223  exceed the following:
  224         1.Seven percent of the principal amount exclusive of the
  225  origination fee or $90, whichever is less, on the first program
  226  loan made to a borrower.
  227         2.Six percent of the principal amount exclusive of the
  228  origination fee or $75, whichever is less, on the second and
  229  subsequent program loans made to that borrower.
  230         (b) A program licensee may not charge the same borrower an
  231  origination fee more than once in any 4-month period.
  232         (c) Notwithstanding paragraph (1)(e), a program licensee
  233  may not contract for or charge an origination fee in connection
  234  with a refinance program loan unless at least 8 months have
  235  elapsed since the receipt of a previous origination fee paid by
  236  the borrower. For a program loan that is not a refinance program
  237  loan, only one origination fee may be contracted for or received
  238  until the program loan has been repaid in full.
  239         (4)INSUFFICIENT FUNDS FEES AND DELINQUENCY CHARGES.
  240  Notwithstanding s. 516.031, a program licensee approved by the
  241  office to participate in the program may:
  242         (a) Require reimbursement from a borrower of no more than
  243  $25 for fees incurred by the program licensee from a dishonored
  244  payment due to insufficient funds of the borrower.
  245         (b) Contract for and receive a delinquency charge of no
  246  more than $15 for each payment in default for at least 10 days
  247  if the charge is agreed upon in writing between the parties
  248  before imposing the charge in accordance with s. 516.031(3)(a)9.
  249  A delinquency fee imposed by a program licensee is subject to
  250  all of the following:
  251         1. No more than one delinquency fee may be imposed per
  252  delinquent payment.
  253         2. No more than two delinquency fees may be imposed during
  254  a period of 30 consecutive days.
  255         3. The program licensee or its wholly owned subsidiaries
  256  must attempt to collect a delinquent payment for a period of at
  257  least 30 days after the start of the delinquency before selling
  258  or assigning that unpaid debt to an independent party for
  259  collection.
  260         (5) CREDIT EDUCATION.—Before disbursement of program loan
  261  proceeds to the borrower, the program licensee must either
  262  direct the borrower to the consumer credit counseling services
  263  promoted by the office in accordance with s. 516.32 or invite
  264  the borrower to a credit education program or seminar offered by
  265  an independent third party. The borrower may not be required to
  266  participate in either of these education programs or seminars. A
  267  credit education program or seminar offered pursuant to this
  268  subsection must be provided at no cost to the borrower.
  269         (6) CREDIT REPORTING.—
  270         (a) The program licensee must report each borrower’s
  271  payment performance to at least one consumer reporting agency
  272  that compiles and maintains files on consumers on a nationwide
  273  basis upon acceptance as a data furnisher by that consumer
  274  reporting agency. For purposes of this section, the term
  275  consumer reporting agency that compiles and maintains files on
  276  consumers on a nationwide basis has the same meaning as in s.
  277  603(p) of the Fair Credit Reporting Act, 15 U.S.C. s. 1681a(p).
  278  A program licensee that is accepted as a data furnisher after
  279  admittance into the program must report the payment performance
  280  of all its borrowers since its inception of lending under the
  281  program as soon as practicable, but no more than 6 months after
  282  its acceptance into the program.
  283         (b)1. The office may approve a licensee for the program
  284  before the licensee has been accepted as a data furnisher by a
  285  consumer reporting agency if the office has a reasonable
  286  expectation based on information supplied by the licensee that:
  287         a. The licensee will be accepted as a data furnisher once
  288  it achieves a lending volume required of data furnishers of its
  289  type by a consumer reporting agency; and
  290         b. The required lending volume will be achieved within the
  291  first 6 months after the licensee commences lending.
  292         2. The office shall withdraw approval for pilot program
  293  participation from a program licensee that fails to become
  294  accepted as a data furnisher by a consumer reporting agency
  295  within 6 months after commencing lending under the pilot
  296  program.
  297         (c) The program licensee must provide each borrower with
  298  the name or names of the consumer reporting agency or agencies
  299  to which it will report the borrower’s payment history. A
  300  program licensee that is accepted as a data furnisher after
  301  admittance into the program must provide its borrowers as soon
  302  as practicable following acceptance as a data furnisher with the
  303  name or names of the consumer reporting agency or agencies to
  304  which it will report those borrowers’ payment histories.
  305         (7) PROGRAM LOAN UNDERWRITING.—
  306         (a) The program licensee shall underwrite each program loan
  307  to determine a borrower’s ability and willingness to repay the
  308  program loan pursuant to its terms. The program licensee may not
  309  make a program loan if it determines that the borrower’s total
  310  monthly debt service payments at the time of origination,
  311  including the program loan for which the borrower is being
  312  considered and all outstanding forms of credit that can be
  313  independently verified by the program licensee, exceed 50
  314  percent of the borrower’s gross monthly income.
  315         (b)1. The program licensee shall seek information and
  316  documentation pertaining to all of a borrower’s outstanding debt
  317  obligations during the loan application and underwriting
  318  process, including loans that are self-reported by the borrower
  319  but not available through independent verification. The program
  320  licensee shall verify that information using a credit report
  321  from at least one consumer reporting agency that compiles and
  322  maintains files on consumers on a nationwide basis or through
  323  other available electronic debt verification services that
  324  provide reliable evidence of a borrower’s outstanding debt
  325  obligations.
  326         2. The program licensee is not required to consider a
  327  borrower’s loans from friends or family for purposes of
  328  determining the borrower’s debt-to-income ratio.
  329         (c) The program licensee shall also verify the borrower’s
  330  income to determine the debt-to-income ratio using information
  331  from either of the following:
  332         1. Electronic means or services that provide reliable
  333  evidence of the borrower’s actual income.
  334         2. Internal Revenue Service Form W-2, tax returns, payroll
  335  receipts, bank statements, or other third-party documents that
  336  provide reasonably reliable evidence of the borrower’s actual
  337  income.
  338         (8) PROVISIONS ON WAIVERS.—
  339         (a)A program licensee may not require, as a condition of
  340  providing the program loan, that the borrower:
  341         1. Waive any right, penalty, remedy, forum, or procedure
  342  provided for in any law applicable to the program loan,
  343  including the right to file and pursue a civil action or file a
  344  complaint with or otherwise communicate with the office, any
  345  court, or other governmental entity.
  346         2. Agree to the application of laws other than those of
  347  this state.
  348         3. Agree to resolve disputes in a jurisdiction outside of
  349  this state.
  350         (b) A waiver by a borrower, other than one prohibited under
  351  paragraph (a), must be knowing, voluntary, and in writing and
  352  not expressly made a condition of doing business with the
  353  program licensee. A waiver that is required as a condition of
  354  doing business with the program licensee is presumed
  355  involuntary, unconscionable, against public policy, and
  356  unenforceable. The program licensee has the burden of proving
  357  that a waiver of any rights, penalties, forums, or procedures
  358  was knowing, voluntary, and not expressly made a condition of
  359  the contract with the borrower.
  360         (c) A program licensee may not refuse to do business with
  361  or discriminate against a borrower or applicant on the basis
  362  that the borrower or applicant refuses to waive any right,
  363  penalty, remedy, forum, or procedure, including the right to
  364  file and pursue a civil action or complaint with, or otherwise
  365  notify, the office, a court, or any other governmental entity.
  366  The exercise of a person’s right to refuse to waive any right,
  367  penalty, remedy, forum, or procedure, including a rejection of a
  368  contract requiring a waiver, does not affect any otherwise legal
  369  terms of a contract or an agreement.
  370         (d) This subsection does not apply to any agreement to
  371  waive any right, penalty, remedy, forum, or procedure, including
  372  any agreement to arbitrate a claim or dispute, after a claim or
  373  dispute has arisen. This subsection does not affect the
  374  enforceability or validity of any other provision of the
  375  contract.
  376         Section 6. Section 516.45, Florida Statutes, is created to
  377  read:
  378         516.45 Referral partners.—
  379         (1) REFERRAL PARTNER AGREEMENT.—All arrangements between a
  380  program licensee and a referral partner must be set forth in a
  381  written referral partner agreement between the parties. The
  382  agreement must contain a provision that the referral partner
  383  agrees to comply with this section and all rules adopted under
  384  this section regarding the activities of referral partners, and
  385  that the office has access to all of the referral partner’s
  386  books and records pertaining to the referral partner’s
  387  operations under the agreement with the program licensee.
  388         (2) PERMITTED SERVICES.—A program licensee may use the
  389  services of one or more referral partners as provided in this
  390  section. A referral partner may perform one or more of the
  391  following services for a program licensee at the referral
  392  partner’s physical business location:
  393         (a) Distributing, circulating, using, or publishing printed
  394  brochures, flyers, fact sheets, or other written materials
  395  relating to program loans that the program licensee may make or
  396  negotiate. The written materials must be reviewed and approved
  397  in writing by the program licensee before being distributed,
  398  circulated, or published.
  399         (b) Providing written factual information about program
  400  loan terms, conditions, or qualification requirements to a
  401  prospective borrower which have either been prepared by the
  402  program licensee or reviewed and approved in writing by the
  403  program licensee. A referral partner may discuss the information
  404  with a prospective borrower in general terms but may not provide
  405  counseling or advice to a prospective borrower.
  406         (c) Notifying a prospective borrower of the information
  407  needed in order to complete a program loan application without
  408  providing counseling or advice to the prospective borrower.
  409         (d) Entering information provided by the prospective
  410  borrower on a preprinted or electronic application form or in a
  411  preformatted computer database without providing counseling or
  412  advice to a prospective borrower.
  413         (e) Assembling credit applications and other materials
  414  obtained in the course of a credit application transaction for
  415  submission to the program licensee.
  416         (f) Contacting the program licensee to determine the status
  417  of a program loan application.
  418         (g) Communicating a response that is returned by the
  419  program licensee’s automated underwriting system to a borrower
  420  or a prospective borrower.
  421         (h) Obtaining a borrower’s signature on documents prepared
  422  by the program licensee and delivering final copies of the
  423  documents to the borrower.
  424         (i) Disbursing program loan proceeds to a borrower if this
  425  method of disbursement is acceptable to the borrower, subject to
  426  the requirements of subsection (3). A loan disbursement made by
  427  a referral partner under this paragraph is deemed to be made by
  428  the program licensee on the date the funds are disbursed or
  429  otherwise made available by the referral partner to the
  430  borrower.
  431         (j) Receiving a program loan payment from the borrower if
  432  this method of payment is acceptable to the borrower, subject to
  433  the requirements of subsection (3).
  434         (3) RECEIPT OR DISBURSEMENT OF PROGRAM LOAN PAYMENTS.—
  435         (a) A loan payment made by a borrower to a referral partner
  436  under paragraph (2)(j) must be applied to the borrower’s program
  437  loan and deemed received by the program licensee as of the date
  438  the payment is received by the referral partner.
  439         (b)A referral partner that receives loan payments must
  440  deliver or cause to be delivered to the borrower, at the time
  441  that the payment is made by the borrower, a plain and complete
  442  receipt showing all of the following:
  443         1. The name of the referral partner.
  444         2. The total payment amount received.
  445         3. The date of payment.
  446         4. The program loan balance before and after application of
  447  the payment.
  448         5. The amount of the payment that was applied to principal,
  449  interest, and fees.
  450         6. The type of payment made by the borrower.
  451         7. The following statement, prominently displayed in a type
  452  size equal to or greater than the type size used to display the
  453  other items on the receipt: “If you have any questions about
  454  your loan now or in the future, you should direct those
  455  questions to (Name of program licensee) by (At least two
  456  different ways in which a borrower may contact the program
  457  licensee).”
  458         (c) A borrower who submits a loan payment to a referral
  459  partner under this subsection is not liable for a failure or
  460  delay by the referral partner in transmitting the payment to the
  461  program licensee.
  462         (d)A referral partner that disburses or receives loan
  463  payments pursuant to paragraph (2)(i) or paragraph (2)(j) must
  464  maintain records of all disbursements made and loan payments
  465  received for a period of at least 2 years, or for 1 month
  466  following the completion of a regular examination by the office
  467  under s. 516.46, whichever is later.
  468         (4)PROHIBITED ACTIVITIES.—A referral partner may not
  469  engage in any of the following activities:
  470         (a) Providing counseling or advice to a borrower or
  471  prospective borrower with respect to any loan term.
  472         (b) Providing loan-related marketing material that has not
  473  previously been approved by the program licensee to a borrower
  474  or a prospective borrower.
  475         (c) Negotiating a loan term between a program licensee and
  476  a prospective borrower.
  477         (d) Offering information pertaining to a single prospective
  478  borrower to more than one program licensee, except if a program
  479  licensee has declined to offer a program loan to a prospective
  480  borrower and has so notified that prospective borrower in
  481  writing, the referral partner may then offer information
  482  pertaining to a single prospective borrower to another program
  483  licensee with whom it has a referral partner agreement.
  484         (5) DISCLOSURE NOTICE AND COMMUNICATION.—
  485         (a) At the time the referral partner receives or processes
  486  an application for a program loan, the referral partner must
  487  provide the following statement to the applicant on behalf of
  488  the program licensee, in no smaller than 10-point type, and must
  489  request that the applicant acknowledge receipt of the statement
  490  in writing:
  491  
  492  Your loan application has been referred to us by (Name of
  493  referral partner). We may pay a fee to (Name of referral
  494  partner) for the successful referral of your loan application.
  495  IF YOU ARE APPROVED FOR THE LOAN, (Name of program licensee)
  496  WILL BECOME YOUR LENDER. If you have any questions about your
  497  loan, now or in the future, you should direct those questions to
  498  (Name of program licensee) by (Insert at least two different
  499  ways in which a borrower may contact the program licensee). If
  500  you wish to report a complaint about (Name of referral partner)
  501  or (Name of program licensee) regarding this loan transaction,
  502  you may contact the Division of Consumer Finance of the Office
  503  of Financial Regulation at 850-487-9687.
  504  
  505         (b) If the loan applicant has questions about the program
  506  loan which the referral partner is not permitted to answer, the
  507  referral partner must make a good faith effort to assist the
  508  applicant in making direct contact with the program licensee
  509  before the program loan is consummated. This effort must at a
  510  minimum include assisting the applicant with establishing a two
  511  way communication with the program licensee as soon as
  512  reasonably practicable.
  513         (c) The program licensee must ensure that a program loan is
  514  not consummated until the program licensee has completed a two
  515  way communication with the applicant.
  516         (d) For purposes of this subsection, the term “two-way
  517  communication” includes telephone, e-mail, or another form of
  518  communication which allows both the applicant and program
  519  licensee to communicate and respond. The term does not include
  520  the sending of a voicemail or electronic message to the
  521  applicant without a prior inquiry or subsequent response from
  522  the applicant.
  523         (e) If the program loan is consummated, the program
  524  licensee must provide to the borrower a written copy of the
  525  disclosure notice within 2 weeks after the date of the program
  526  loan consummation. A program licensee may include the disclosure
  527  in its loan contract or as a separate document to the borrower
  528  via any means acceptable to the borrower.
  529         (6) COMPENSATION.—
  530         (a)The program licensee may compensate a referral partner
  531  in accordance with a written agreement and a compensation
  532  schedule that is mutually agreed to by the program licensee and
  533  the referral partner, subject to the requirements in paragraph
  534  (b).
  535         (b)The compensation of a referral partner by a program
  536  licensee is subject to all of the following requirements:
  537         1.Compensation may not be paid to a referral partner in
  538  connection with a loan application unless that program loan is
  539  consummated.
  540         2.Compensation may not be paid to a referral partner based
  541  upon the principal amount of the program loan.
  542         3.The total compensation paid by a program licensee to a
  543  referral partner over the life of a program loan may not exceed
  544  the sum of the origination fee and interest charges paid by the
  545  borrower in connection with that program loan.
  546         4.Subject to the limitations set forth in subparagraphs
  547  1., 2., and 3., the total compensation paid by a program
  548  licensee to a referral partner for the services set forth in
  549  subsection (2) may not exceed the sum of:
  550         a. Sixty dollars per program loan, on average, assessed
  551  annually whether paid at the time of consummation, through
  552  installments, or in a manner otherwise agreed upon by the
  553  program licensee and the referral partner; and
  554         b. Two dollars per payment received by the referral partner
  555  on behalf of the program licensee for the duration of the
  556  program loan, if the referral partner receives borrower loan
  557  payments on the program licensee’s behalf in accordance with s.
  558  516.45(3).
  559         5.The referral partner’s location for services and other
  560  information required by subsection (7) must be reported to the
  561  office, and the referral partner may not be barred from
  562  providing services at that location by the office.
  563         (c)A program licensee may not directly or indirectly pass
  564  on to a borrower a fee or other compensation, or a portion of a
  565  fee or other compensation, which the program licensee pays to a
  566  referral partner in connection with that borrower’s program
  567  loan.
  568         (7) NOTICE TO OFFICE.—A program licensee that uses the
  569  service of a referral partner must notify the office within 15
  570  days after entering into a contract with a referral partner, on
  571  a form prescribed by rule of the commission, regarding all of
  572  the following:
  573         (a) The name, business address, and licensing details of
  574  the referral partner and all locations at which the referral
  575  partner will perform services under this section.
  576         (b) The name and contact information for an employee of the
  577  referral partner who is knowledgeable about, and has the
  578  authority to execute, the referral partner agreement.
  579         (c) The name and contact information of one or more
  580  employees of the referral partner who are responsible for that
  581  referral partner’s referring activities on behalf of the program
  582  licensee.
  583         (d) Any other information requested by the office.
  584         Section 7. Section 516.46, Florida Statutes, is created to
  585  read:
  586         516.46 Examinations.—
  587         (1) Notwithstanding any other law, the office must examine
  588  each program licensee that is accepted into the program at least
  589  once every 24 months.
  590         (2) Notwithstanding subsection (1), the office may waive
  591  one or more branch office examinations if the office deems that
  592  the branch office examinations are not necessary for the
  593  protection of the public due to the centralized operations of
  594  the program licensee or other factors acceptable to the office.
  595         (3) The examined program licensee must pay for the cost of
  596  an examination to the office and the office may maintain an
  597  action for the recovery of the cost in any court of competent
  598  jurisdiction. In determining the cost of the examination, the
  599  office may use the estimated average hourly cost for all persons
  600  performing examinations of program licensees or other persons
  601  subject to ss. 516.40-516.47 for the fiscal year.
  602         Section 8. Section 516.47, Florida Statutes, is created to
  603  read:
  604         516.47 Report by the office.—
  605         (1) On or before January 1, 2018, the office must post a
  606  report on its website summarizing the use of the program.
  607         (2) If there is more than one program licensee approved to
  608  participate in the program, the office’s report must state the
  609  information in aggregate so as not to identify data by specific
  610  program licensee.
  611         (3) The office’s report must specify the period to which
  612  the report corresponds and must include, but not be limited to,
  613  the following for that period:
  614         (a)The number of entities that applied to participate in
  615  the program.
  616         (b)The number of entities accepted to participate in the
  617  program.
  618         (c)The reasons for rejecting applications for
  619  participation, if applicable. This information must be provided
  620  in a manner that does not identify the entity or entities
  621  rejected.
  622         (d)The number of program loan applications received by
  623  program licensees participating in the program, the number of
  624  program loans made pursuant to the program, the total amount
  625  loaned, the distribution of loan lengths upon origination, and
  626  the distribution of interest rates and principal amounts upon
  627  origination among those program loans.
  628         (e)The number of borrowers who obtained more than one
  629  program loan and the distribution of the number of program loans
  630  per borrower.
  631         (f)Of the number of borrowers who obtained more than one
  632  program loan, the percentage of those borrowers whose credit
  633  scores increased between successive loans, based on information
  634  from at least one major credit bureau, and the average size of
  635  the increase.
  636         (g)The income distribution of borrowers upon program loan
  637  origination, including the number of borrowers who obtained at
  638  least one program loan and who resided in a low-income or
  639  moderate-income census tract at the time of their loan
  640  applications.
  641         (h)The number of borrowers who obtained program loans for
  642  the following purposes, based on borrower responses at the time
  643  of their loan applications indicating the primary purpose for
  644  which the program loan was obtained:
  645         1. Pay medical expenses.
  646         2. Pay for vehicle repair or a vehicle purchase.
  647         3. Pay bills.
  648         4. Consolidate debt.
  649         5. Build or repair credit history.
  650         6. Pay other expenses.
  651         (i)The number of borrowers who self-report that they had a
  652  bank account at the time of their loan application and the
  653  number of borrowers who self-report that they did not have a
  654  bank account at the time of their loan application.
  655         (j)With respect to refinance program loans, the report
  656  must specifically include the following information:
  657         1. The number and percentage of borrowers who applied for a
  658  refinance program loan.
  659         2. Of those borrowers who applied for a refinance program
  660  loan, the number and percentage of borrowers who obtained a
  661  refinance program loan.
  662         (k) The number and type of referral partners used by
  663  program licensees.
  664         (l) The number and percentage of borrowers who obtained one
  665  or more program loans on which delinquency charges were
  666  assessed, the total amount of delinquency charges assessed, and
  667  the average delinquency charge assessed by dollar amount and as
  668  a percentage of the principal amount loaned.
  669         (m)1. The performance of program loans under the program as
  670  reflected by all of the following:
  671         a. The number and percentage of borrowers who experienced
  672  at least one delinquency lasting between 7 and 29 days and the
  673  distribution of principal loan amounts corresponding to those
  674  delinquencies.
  675         b. The number and percentage of borrowers who experienced
  676  at least one delinquency lasting between 30 and 59 days and the
  677  distribution of principal loan amounts corresponding to those
  678  delinquencies.
  679         c. The number and percentage of borrowers who experienced
  680  at least one delinquency lasting 60 days or more and the
  681  distribution of principal loan amounts corresponding to those
  682  delinquencies.
  683         2. To the extent data are readily available to the office,
  684  the office shall include in its report comparable delinquency
  685  data for unsecured loans made by licensed persons under ss.
  686  516.001-516.36 and part IV of chapter 560 for principal loan
  687  amounts between $300 and $3,000, and for unsecured extensions of
  688  credit made by state-chartered banks and credit unions under the
  689  office’s jurisdiction in principal loan amounts between $300 and
  690  $3,000.
  691         (n) The number and types of violations of ss. 516.40-516.47
  692  by referral partners which were documented by the office.
  693         (o) The number and types of violations of ss. 516.40-516.47
  694  by program licensees which were documented by the office.
  695         (p)The number of times that the office disqualified a
  696  referral partner from performing services, barred a referral
  697  partner from performing services at one or more specific
  698  locations of the referral partner, terminated a written
  699  agreement between a referral partner and a program licensee, or
  700  imposed an administrative penalty.
  701         (q)The number of complaints received by the office about a
  702  program licensee or a referral partner and the nature of those
  703  complaints.
  704         (r)Recommendations for improving the program.
  705         (s)Recommendations regarding whether the program should be
  706  continued after January 1, 2022.
  707         (4)The office shall conduct a random sample survey of
  708  borrowers who have participated in the program to obtain
  709  information regarding the borrowers’ experience and program
  710  licensees’ compliance with ss. 516.40-516.47. The results of
  711  this survey shall be included in the report required by this
  712  section.
  713         Section 9. Sections 516.40-516.47, Florida Statutes, are
  714  repealed on January 1, 2022, unless reenacted or superseded by
  715  another law enacted by the Legislature before that date.
  716         Section 10. This act shall take effect July 1, 2016.