Florida Senate - 2016                                     SB 336
       
       
        
       By Senator Richter
       
       
       
       
       
       23-00345-16                                            2016336__
    1                        A bill to be entitled                      
    2         An act relating to property insurance appraisals;
    3         creating part XIV of ch. 626, F.S., relating to
    4         property insurance appraisers and property insurance
    5         appraisal umpires; creating s. 626.9961, F.S.;
    6         creating the property insurance appraiser and property
    7         insurance appraisal umpire licensing program within
    8         the Department of Financial Services; providing
    9         legislative purpose; providing applicability; creating
   10         s. 626.9962, F.S.; defining terms; creating s.
   11         626.9963, F.S.; authorizing the department to
   12         establish specified fees; requiring the deposit of
   13         fees into the Insurance Regulatory Trust Fund;
   14         creating s. 626.9964, F.S.; authorizing the department
   15         to issue a license as a property insurance appraiser
   16         or a property insurance appraisal umpire upon receipt
   17         of an application; requiring applications to be made
   18         under oath or affirmation and signed by the applicant;
   19         requiring applicants to include specified information
   20         in their applications; requiring that applications be
   21         submitted with applicable fees; requiring applicants
   22         to submit fingerprints to the department; providing
   23         for state and national processing of fingerprints;
   24         requiring an applicant to pay specified fingerprint
   25         processing fees; requiring the department to develop
   26         and maintain as a public record a current list of
   27         appraisers and umpires; authorizing applicants to
   28         practice in this state if they meet specified
   29         requirements; requiring the department to review and
   30         approve continuing education courses for appraisers
   31         and umpires; prohibiting the department from issuing
   32         an appraiser or umpire license to an individual found
   33         to be untrustworthy or incompetent or who fails to
   34         meet other specified requirements; providing that an
   35         incomplete application expires after a specified
   36         period; prohibiting the department from rejecting an
   37         applicant based solely upon membership or lack of
   38         membership in any particular appraisal organization;
   39         creating s. 626.9965, F.S.; authorizing the department
   40         to issue a license by endorsement to an applicant who
   41         the department certifies is qualified unless the
   42         applicant is under investigation in another state for
   43         specified acts until the investigation is complete and
   44         disciplinary proceedings have been terminated;
   45         creating s. 626.9966, F.S.; requiring licensed
   46         appraisers and umpires to appoint their respective
   47         licenses with the department; requiring appraisers and
   48         umpires to complete their appointments before
   49         undertaking the duties of an appraiser or umpire;
   50         providing that an individual who has been licensed by
   51         the department may be subsequently appointed without
   52         additional written examination if his or her
   53         application for appointment is filed with the
   54         department within a specified period; providing that
   55         an appointment continues in force until canceled,
   56         suspended, revoked, or terminated; providing for
   57         expiration of a license after a specified period;
   58         creating s. 626.9967, F.S.; requiring an appraiser or
   59         umpire to submit to the department satisfactory proof
   60         that specified continuing education requirements have
   61         been met; authorizing the department to immediately
   62         terminate or refuse to renew the appointment of an
   63         appraiser or umpire if the department does not receive
   64         such proof; requiring the department to establish by
   65         rule criteria and course content for appraisal
   66         courses; requiring each appraiser or umpire course
   67         provider, instructor, and classroom course to be
   68         approved by and registered with the department before
   69         continuing education courses may be offered; requiring
   70         the department to adopt rules establishing standards
   71         for the approval, registration, discipline, or removal
   72         from registration of course providers, instructor, and
   73         courses; prohibiting an approved instructor from
   74         teaching specified courses; creating s. 626.9968,
   75         F.S.; authorizing the practice of or the offer to
   76         practice as an appraiser or umpire by licensees
   77         through specified entities; requiring specified
   78         entities that hold themselves out as offering property
   79         insurance appraisal services to be registered with the
   80         department; providing that specified entities are not
   81         relieved of responsibility for the conduct or acts of
   82         their agents, employees, or officers; providing that
   83         an individual practicing as an appraiser or umpire is
   84         not relieved of responsibility for professional
   85         services performed as a result of employment with
   86         specified entities; creating s. 626.9969, F.S.;
   87         requiring the department to deny an application for,
   88         suspend, revoke, or refuse to renew or continue the
   89         license or appointment of any applicant, property
   90         insurance appraiser, or property insurance appraisal
   91         umpire and suspend or revoke the eligibility to hold a
   92         license or appointment of any such person in certain
   93         circumstances; creating s. 626.9971, F.S.; authorizing
   94         the department to deny an application for and suspend,
   95         revoke, or refuse to renew or continue a license as an
   96         appraiser or umpire in certain circumstances; creating
   97         s. 626.9972, F.S.; requiring appraisers and umpires to
   98         maintain confidentiality of all information obtained
   99         during an appraisal; requiring appraisers and umpires
  100         to maintain confidentiality in the storage and
  101         disposal of records; prohibiting appraisers and
  102         umpires from disclosing identifying information in
  103         certain circumstances; requiring that the fees charged
  104         by an appraiser or an umpire are reasonable and
  105         consistent with the nature of the case; prohibiting an
  106         umpire from charging, agreeing to, or accepting as
  107         compensation or reimbursement any payment, commission,
  108         or fee that is based on a percentage of the appraised
  109         value or that is contingent on a specified outcome;
  110         requiring appraisers and umpires to maintain specified
  111         records and provide an accounting of applicable
  112         charges upon request; prohibiting appraisers and
  113         umpires from engaging in marketing practices that
  114         convey false or misleading information; prohibiting
  115         appraisers from accepting an appointment in certain
  116         circumstances; requiring appraisers to conduct the
  117         appraisal process in a specified manner; prohibiting
  118         umpires from engaging in any business, providing any
  119         service, or performing any act under certain
  120         circumstances; requiring appraisers and umpires to
  121         decline an appointment or selection, withdraw, or
  122         request appropriate assistance in certain
  123         circumstances; prohibiting appraisers and umpires from
  124         giving or accepting any gift, favor, loan, or other
  125         item of value in the appraisal process; prohibiting
  126         appraisers and umpires from soliciting or otherwise
  127         attempting to procure future professional services
  128         during the appraisal process; requiring appraisers to
  129         abide by any agreement they reach on the manner or
  130         content of communications between them; prohibiting
  131         appraisers from discussing a proceeding with any party
  132         or with the umpire except in specified circumstances;
  133         providing exceptions; prohibiting communications in
  134         which a party dictates to an appraiser a specified
  135         result, consideration, or action; creating s.
  136         626.9973, F.S.; prohibiting certain acts regarding
  137         appraisers or umpires; providing penalties; creating
  138         s. 626.9974, F.S.; authorizing the department to adopt
  139         rules to administer this part; providing an
  140         appropriation; providing effective dates.
  141          
  142  Be It Enacted by the Legislature of the State of Florida:
  143  
  144         Section 1. Part XIV of chapter 626, Florida Statutes,
  145  consisting of sections 626.9961 through 626.9974, is created to
  146  read:
  147                              PART XIV                             
  148   PROPERTY INSURANCE APPRAISERS AND PROPERTY INSURANCE APPRAISAL  
  149                               UMPIRES                             
  150  
  151         626.9961Property insurance appraiser and property
  152  insurance appraisal umpire licensing program; legislative
  153  purpose; scope of part.—
  154         (1)The property insurance appraiser and property insurance
  155  appraisal umpire licensing program is created within the
  156  Department of Financial Services.
  157         (2)The Legislature finds it necessary to regulate persons
  158  and companies that hold themselves out to the public as
  159  qualified to provide services as appraisers and umpires to
  160  protect the public safety and welfare, to prevent damage to real
  161  and personal property, and to avoid economic injury to the
  162  residents of this state.
  163         (3)This part applies to residential, commercial
  164  residential, and commercial property insurance contracts and to
  165  the appraisers and umpires who participate in the appraisal
  166  process.
  167         626.9962Definitions.—As used in this part, the term:
  168         (1)“Appraisal” means the process of dispute resolution, as
  169  defined in the property insurance contract, which determines the
  170  amount of loss when the insurer and insured are unable to agree
  171  on the amount of the loss, or, if the insurer has elected to
  172  repair the property and the insurer and the insured are unable
  173  to agree on the scope of repairs, the scope of repairs.
  174  Appraisal occurs after coverage is established.
  175         (2) “Competent” means sufficiently qualified and capable of
  176  performing an appraisal.
  177         (3)“Department” means the Department of Financial
  178  Services.
  179         (4)“Independent” means a person who is not subject to any
  180  control, restriction, modification, or limitation by an
  181  appointing party.
  182         (a) An appraiser may not represent himself or herself as an
  183  independent appraiser if he or she accepts an appointment that
  184  is contingent upon reporting a predetermined result, analysis,
  185  or opinion, or if the fee to be paid for the services of the
  186  appraiser in connection with an appointment is contingent upon a
  187  predetermined opinion, conclusion, or valuation.
  188         (b) An umpire may not represent himself or herself as an
  189  independent umpire unless he or she conducts his or her
  190  investigation, evaluation, and estimation without instruction
  191  from an appointing party. An umpire is not independent if he or
  192  she accepts an appointment that is contingent upon reporting a
  193  predetermined result, analysis, or opinion or if the fee to be
  194  paid for the services of the umpire in connection with an
  195  appointment is contingent upon a predetermined opinion,
  196  conclusion, or valuation.
  197         (5)“Property insurance appraisal umpire” or “umpire” means
  198  a third party selected by appraisers representing the insurer
  199  and the insured who is charged with resolving issues that the
  200  appraisers are unable to agree upon during the course of an
  201  appraisal process conducted pursuant to a residential,
  202  commercial residential, or commercial property insurance
  203  contract that provides for resolution of claim disputes by
  204  appraisal.
  205         (6)“Property insurance appraiser” or “appraiser” means a
  206  third party selected by an insurer or an insured to develop an
  207  appraisal under a residential, commercial residential, or
  208  commercial property insurance contract that provides for
  209  resolution of claim disputes by appraisal.
  210         626.9963Fees.—
  211         (1)The department may establish an application fee and
  212  fees for examination, reexamination, and licensure and
  213  appointment as a property insurance appraiser or a property
  214  insurance appraisal umpire, and for designation as a provider of
  215  continuing education. Fees shall be remitted at the time of
  216  application.
  217         (a)The application fee is $50 and is nonrefundable.
  218         (b) The examination and reexamination fees, at a minimum,
  219  must be sufficient to cover the actual cost of examination and
  220  reexamination.
  221         (c)The fee for an initial license is $5.
  222         (d)The fee for a biennial appointment and renewal of such
  223  appointment is $60.
  224         (e)The fee for applications for designation as a provider
  225  of continuing education is $100 per course.
  226         (2)Fees shall be deposited into the Insurance Regulatory
  227  Trust Fund.
  228         626.9964Application for license as a property insurance
  229  appraiser or property insurance appraisal umpire.—
  230         (1)Effective October 1, 2016, upon receipt of a completed
  231  application that is made under oath and signed by the applicant,
  232  the department may issue a license as a property insurance
  233  appraiser or a property insurance appraisal umpire to a person
  234  who meets the requirements of subsection (6).
  235         (2)The application for license must include the following
  236  information:
  237         (a)The applicant’s full name; age; social security number;
  238  residence address; business address; mailing address; contact
  239  telephone numbers, including a business telephone number; and e
  240  mail address.
  241         (b)Whether the applicant has been refused or has
  242  voluntarily surrendered or has had suspended or revoked a
  243  professional license by any state.
  244         (c)Proof that the applicant meets the requirements for
  245  licensure as an appraiser or umpire under subsection (6).
  246         (d)The applicant’s gender.
  247         (e)The applicant’s native language.
  248         (f)The applicant’s highest achieved level of education.
  249         (3)The applicant shall submit the applicable fee with his
  250  or her application.
  251         (4)An applicant must submit a full set of fingerprints to
  252  the department. The department must forward the fingerprints to
  253  the Department of Law Enforcement for state processing, and the
  254  Department of Law Enforcement shall forward the fingerprints to
  255  the Federal Bureau of Investigation for national processing.
  256  Fees for state and federal fingerprint processing must be paid
  257  by the applicant. The state fee for fingerprint processing, at a
  258  minimum, must be sufficient to cover the actual costs of
  259  fingerprint processing.
  260         (5)The department shall develop and maintain as a public
  261  record a current list of licensed appraisers and umpires.
  262         (6)An applicant may be licensed to practice in this state
  263  as an appraiser or umpire if he or she is of good moral
  264  character and meets one of the following requirements:
  265         (a)Is a retired county, circuit, or appellate judge.
  266         (b)Is licensed as an engineer pursuant to chapter 471 or
  267  is a retired professional engineer as defined in s. 471.005.
  268         (c)Is licensed as a general contractor, building
  269  contractor, or residential contractor pursuant to part I of
  270  chapter 489.
  271         (d)Is licensed or registered as an architect to engage in
  272  the practice of architecture pursuant to part I of chapter 481.
  273         (e)Is a member of The Florida Bar.
  274         (f)Is licensed as an adjuster pursuant to part VI of
  275  chapter 626, which license includes the property and casualty
  276  lines of insurance. An adjuster must have been licensed for at
  277  least 3 years as an adjuster before he or she may be licensed as
  278  an appraiser and must have been licensed for at least 5 years as
  279  an adjuster before he or she may be licensed as an umpire.
  280         (7)The department shall review and approve courses of
  281  study for the continued education of appraisers and umpires.
  282         (8)The department may not issue a license as an appraiser
  283  or umpire to any individual found by the department to be
  284  untrustworthy or incompetent or who:
  285         (a)Has not filed an application with the department in
  286  accordance with this subsection (2).
  287         (b)Is not a natural person who is at least 18 years of
  288  age.
  289         (c)Is not a United States citizen or legal alien who
  290  possesses work authorization from the United States Bureau of
  291  Citizenship and Immigration Services.
  292         (d)Has not completed the experience or licensing
  293  requirements of this part.
  294         (9)An incomplete application expires 6 months after the
  295  date it is received by the department.
  296         (10)The department may not reject an application solely
  297  because the applicant is or is not a member of a given appraisal
  298  organization.
  299         626.9965Licensure by endorsement.—The department may issue
  300  a license by endorsement to an applicant who the department
  301  certifies is qualified to practice as an appraiser or umpire
  302  unless the applicant is under investigation in this or another
  303  state for any act that would constitute a violation of this part
  304  and until the investigation is complete and disciplinary
  305  proceedings have been terminated.
  306         626.9966Appointment of license.—
  307         (1) A property insurance appraiser or property insurance
  308  appraisal umpire must appoint himself or herself with the
  309  department and pay fees in the amount specified in s. 626.9963.
  310  The appraiser or umpire must complete his or her appointment
  311  before undertaking the duties of an appraiser or an umpire. The
  312  appointment of an appraiser or umpire continues in force until
  313  suspended, revoked, or terminated, as provided in this part, and
  314  is subject to biennial renewal or continuation by the licensee.
  315         (2) An individual who has been licensed by the department
  316  as an appraiser or umpire may be subsequently appointed without
  317  additional written examination if his or her application for
  318  appointment is filed with the department within 48 months after
  319  the date of cancellation or expiration of the previous
  320  appointment.
  321         (3)The license of an appraiser or umpire continues in
  322  force until canceled, suspended, or revoked or until it is
  323  otherwise terminated, as provided in this part, but expires by
  324  operation of law 48 months after the date of cancellation or
  325  expiration of the last appointment.
  326         626.9967Continuing education.—
  327         (1)The property insurance appraiser or property insurance
  328  appraisal umpire must provide satisfactory proof to the
  329  department that, during the 2 years before his or her
  330  application for renewal, he or she completed at least 24 hours
  331  of continuing education, approved by the department and relating
  332  to appraisers and umpires, which covers new laws, ethics,
  333  disciplinary trends, case studies, industry trends, and other
  334  similar topics that the department determines are relevant to
  335  legally and ethically performing the responsibilities of an
  336  appraiser or umpire. If the department does not receive such
  337  proof, the department may immediately terminate or refuse to
  338  renew the appointment of an appraiser or umpire. The department
  339  shall establish the criteria for and content of appraisal
  340  courses by rule.
  341         (2)Each appraiser or umpire course provider, instructor,
  342  and classroom course must be approved by and registered with the
  343  department before offering continuing education courses.
  344         (3)The department shall adopt rules establishing standards
  345  for the approval of courses and the registration, discipline, or
  346  removal from registration of course providers and instructors.
  347  The standards adopted by the department must ensure that
  348  instructors have the knowledge, competence, and integrity to
  349  fulfill the educational objectives of this part.
  350         (4)An approved instructor may not teach any course that is
  351  outside the scope of this part.
  352         626.9968Partnerships, corporations, and other business
  353  entities.—A licensee may practice or offer to practice as a
  354  property insurance appraiser or property insurance appraisal
  355  umpire through a partnership, corporation, or other business
  356  entity that offers appraisal or umpire services to the public,
  357  or through the agents, employees, or officers of, or partners in
  358  such a partnership, corporation, or business entity. However,
  359  partnerships, corporations, or other business entities that hold
  360  themselves out as offering property insurance appraisal services
  361  must be registered with the department. This section does not
  362  allow a corporation or other business entity to hold a license
  363  to practice appraisal or umpire services. A partnership,
  364  corporation, or other business entity is not relieved of
  365  responsibility for the conduct or acts of its agents, employees,
  366  or officers by reason of its compliance with this section. An
  367  individual who practices as an appraiser or umpire is not
  368  relieved of responsibility for professional services performed
  369  as a result of his or her employment or relationship with a
  370  partnership, corporation, or other business entity.
  371         626.9969Grounds for compulsory refusal, suspension, or
  372  revocation of an appraiser or umpire license.—The department
  373  shall deny an application for license under this section;
  374  suspend, revoke, or refuse to renew or continue a license or
  375  appointment of an applicant, property insurance appraiser, or
  376  property insurance appraisal umpire; or suspend or revoke
  377  eligibility for licensure or appointment as an appraiser or
  378  umpire if the department finds that one or more of the following
  379  applicable grounds exist:
  380         (1)Lacking one or more of the qualifications for licensure
  381  as specified in this part.
  382         (2)Making a material misstatement or misrepresentation or
  383  committing fraud in obtaining a license or in attempting to
  384  obtain a license or appointment.
  385         (3)Failing to achieve a passing score, as determined by
  386  the department, on any examination required under this part.
  387         (4)Willfully using a license or appointment to circumvent
  388  any of the requirements or prohibitions of this part.
  389         (5)Demonstrating a lack of fitness or trustworthiness to
  390  practice as an appraiser or umpire.
  391         (6)Demonstrating a lack of reasonably adequate knowledge
  392  and technical competence to conduct transactions authorized by
  393  the license.
  394         (7)Committing fraudulent or dishonest practices in the
  395  conduct of business under the license.
  396         (8)Willfully failing to comply with or willfully violating
  397  any order or rule of the department or this part.
  398         (9)Having been found guilty of or having pled guilty or
  399  nolo contendere to a felony or a crime punishable by
  400  imprisonment of 1 year or more under federal or any state law,
  401  or under the law of any other country, which involves moral
  402  turpitude, without regard of whether a judgment or conviction
  403  has been entered by the court having jurisdiction of such cases.
  404         (10)Violating a duty imposed upon him or her by law or by
  405  the terms of a contract, whether written, oral, expressed, or
  406  implied, during the course of an appraisal; aiding, assisting,
  407  or conspiring with any other person engaged in any such
  408  misconduct and in furtherance thereof; or forming the intent,
  409  design, or scheme to engage in such misconduct and committing an
  410  overt act in furtherance of such intent, design, or scheme. A
  411  licensee commits a violation of this subsection regardless of
  412  whether the victim or intended victim of the misconduct has
  413  sustained any damage or loss; the damage or loss has been
  414  settled and paid after the discovery of misconduct; or the
  415  victim or intended victim is a customer or a person in a
  416  confidential relationship with the licensee or is an identified
  417  member of the general public.
  418         (11)Having a registration, license, or certification as an
  419  appraiser or umpire revoked, suspended, or otherwise acted
  420  against; having a registration, license, or certificate to
  421  practice or conduct any regulated profession, business, or
  422  vocation revoked or suspended; or having an application for such
  423  registration, licensure, or certification to practice or conduct
  424  any regulated profession, business, or vocation denied, by this
  425  or any other state, any nation, or any possession or district of
  426  the United States.
  427         (12)Making or filing a report or record, written or oral,
  428  which the licensee knows to be false; willfully failing to file
  429  a report or record required by state or federal law; willfully
  430  impeding or obstructing such filing; or inducing another person
  431  to impede or obstruct such filing.
  432         (13)Accepting an appointment as an appraiser or umpire if
  433  the appointment is contingent upon the appraiser or umpire
  434  reporting a predetermined result, analysis, or opinion, or if
  435  the fee to be paid for the services of the umpire is contingent
  436  upon the opinion, conclusion, or valuation reached by the
  437  umpire.
  438         626.9971Grounds for discretionary denial, suspension, or
  439  revocation of a property insurance appraiser’s or property
  440  insurance appraisal umpire’s license.—The department may deny an
  441  application for license or suspend, revoke, or refuse to renew
  442  or continue a license as a property insurance appraiser or
  443  property insurance appraisal umpire if any of the following
  444  occurs:
  445         (1)If the licensee is, or is applying for a license to be,
  446  an appraiser, failure to timely communicate with the opposing
  447  party’s appraiser without good cause or failure or refusal to
  448  exercise reasonable diligence in submitting recommendations to
  449  the opposing party’s appraiser.
  450         (2) If the licensee is, or is applying for a license to be,
  451  an umpire, failure to timely communicate with the appraiser
  452  representing the insurer and the insured without good cause or
  453  failure or refusal to exercise reasonable diligence in
  454  submitting recommendations to such appraisers.
  455         (3)Violation of any ethical standard for appraisers and
  456  umpires specified in s. 626.9972.
  457         (4)Failure to inform the department in writing within 30
  458  days after pleading guilty or nolo contendere to, or being
  459  convicted or found guilty of, a felony.
  460         (5)Failure to timely notify the department of any change
  461  in business location, or failure to fully disclose all business
  462  locations from which he or she operates as an appraiser or
  463  umpire.
  464         (6) Any cause for which issuance of the license or
  465  appointment could have been refused had it then existed and been
  466  known to the department.
  467         (7) Violation of this part or of any other law applicable
  468  to the business of insurance in the course of his or her
  469  practice under this section.
  470         (8) Violation of any order or rule of the department,
  471  commission, or office.
  472         (9) Knowingly aiding, assisting, procuring, advising, or
  473  abetting any person in the violation of the insurance code or
  474  any order or rule of the department, commission, or office.
  475         (10) Failure to comply with any civil, criminal, or
  476  administrative action taken by the child support enforcement
  477  program under Title IV-D of the Social Security Act, 42 U.S.C.
  478  ss. 651 et seq., to determine paternity or to establish, modify,
  479  enforce, or collect support.
  480         626.9972Ethical standards for property insurance
  481  appraisers and property insurance appraisal umpires.—
  482         (1)CONFIDENTIALITY.—Unless disclosure is otherwise
  483  required by law, a property insurance appraiser or a property
  484  insurance appraisal umpire shall maintain confidentiality of all
  485  information revealed during an appraisal. However, an appraiser
  486  may disclose such information to the party who hired him or her.
  487         (2)RECORDKEEPING.—An appraiser or umpire shall maintain
  488  confidentiality in the storage and disposal of records and may
  489  not disclose any identifying information if materials are used
  490  in research, training, or statistical compilations.
  491         (3)FEES AND EXPENSES.—
  492         (a) The fees charged by an appraiser or umpire must be
  493  reasonable and consistent with the nature of the case. In
  494  determining fees, an appraiser or umpire:
  495         1.If charging on an hourly basis, may bill for services
  496  only for actual time spent on or allocated for the appraisal.
  497         2.May charge for costs actually incurred, and no other
  498  costs.
  499         (b)An umpire may not charge, agree to, or accept as
  500  compensation or reimbursement any payment, commission, or fee
  501  that is based on a percentage of the appraised value or that is
  502  contingent upon a specified outcome.
  503         (4)MAINTENANCE OF RECORDS.—An appraiser or umpire shall
  504  maintain records necessary to support charges for services and
  505  expenses, and, upon request, shall provide an accounting of all
  506  applicable charges to the parties. An appraiser or umpire shall
  507  retain original or true copies of any contracts engaging his or
  508  her services, appraisal reports, and supporting data assembled
  509  and formulated by the licensee in preparing appraisal reports
  510  for at least 5 years. The period for retaining such records
  511  begins on the date of the submission of the appraisal report to
  512  the client. Upon reasonable notice, the records shall be made
  513  available by the licensee to the department for inspection and
  514  making copies. If an appraisal has been the subject of, or has
  515  been admitted as evidence in, a lawsuit, reports and records
  516  related to the appraisal must be retained for at least 2 years
  517  after the date that the trial ends.
  518         (5)ADVERTISING.—An appraiser or umpire may not engage in
  519  marketing practices that contain false or misleading
  520  information. A licensee shall ensure that any advertisement of
  521  his or her qualifications, services to be rendered, or the
  522  appraisal process are accurate and honest. An appraiser or
  523  umpire may not make claims of achieving specific outcomes or
  524  promises implying favoritism for the purpose of obtaining
  525  business.
  526         (6)INTEGRITY AND IMPARTIALITY.—
  527         (a)1.An appraiser may not accept an appointment unless he
  528  or she can serve independently of the party appointing him or
  529  her; serve competently; and promptly commence the appraisal and,
  530  thereafter, devote the time and attention to its completion in
  531  the manner expected by all of the parties involved in the
  532  appraisal.
  533         2.An appraiser shall conduct the appraisal process in a
  534  manner that advances the fair and efficient resolution of issues
  535  that arise during the appraisal process. An appraiser shall make
  536  all reasonable efforts to prevent delays in the appraisal
  537  process, the harassment of parties or other participants, or
  538  other abuse or disruption of the appraisal process.
  539         3.After an appraiser accepts an appointment, the appraiser
  540  may not withdraw or abandon the appointment unless compelled to
  541  do so by unanticipated circumstances that would render it
  542  impossible or impracticable to continue.
  543         4.An appraiser shall deliberate and decide all issues
  544  submitted for determination, but may not render a decision on
  545  any other issues. An appraiser shall decide all matters justly,
  546  exercising independent judgment. An appraiser may not delegate
  547  the duty to make a determination to any other person.
  548         (b) An umpire may not engage in any business, provide any
  549  service, or perform any act that would compromise his or her
  550  integrity or impartiality.
  551         (7)SKILL AND EXPERIENCE.—An appraiser or umpire shall
  552  decline an appointment or selection, withdraw, or request
  553  appropriate assistance when the facts and circumstances of the
  554  appraisal prove to be beyond his or her skill or experience.
  555         (8)GIFTS AND SOLICITATION.—An appraiser or umpire may not
  556  give or accept any gift, favor, loan, or other item of value in
  557  the appraisal process. During the appraisal process, an
  558  appraiser or umpire may not solicit or otherwise attempt to
  559  procure future work with the client.
  560         (9)COMMUNICATIONS WITH PARTIES.—
  561         (a)If an agreement of the parties establishes the manner
  562  or content of the communications between the appointed
  563  appraisers, the affected parties, and the umpire, the appraisers
  564  shall abide by such agreement. In the absence of such an
  565  agreement, an appraiser may not discuss a proceeding with any
  566  party or with the umpire in the absence of any other party,
  567  except in the following circumstances:
  568         1.If the appointment of the appraiser or umpire is being
  569  considered, the prospective appraiser or umpire may inquire
  570  about the identity of the parties, the parties’ legal counsel,
  571  and the general nature of the case, and may respond to inquiries
  572  from any party or its counsel or an umpire which are designed to
  573  determine his or her suitability and availability for the
  574  appointment.
  575         2.The appraiser may consult with the party who appointed
  576  him or her concerning the selection of a neutral umpire.
  577         3.The appraiser may make arrangements for any compensation
  578  to be paid by the party who appointed him or her.
  579         4.The appraiser may make arrangements for obtaining
  580  materials and providing for inspection of the property with the
  581  party who appointed the appraiser. Such communication is limited
  582  to scheduling and the exchange of materials.
  583         (b)There may not be any communication during which a party
  584  dictates to an appraiser the outcome of the proceedings, the
  585  matters or elements that may be included or considered by the
  586  appraiser, or specific actions the appraiser may take.
  587         626.9973Prohibitions; penalties.—Effective October 1,
  588  2016, a person may not use the name or title “property insurance
  589  appraiser,” “appraiser,” “property insurance appraisal umpire,”
  590  or “umpire” unless he or she is licensed pursuant to this part.
  591  A person who is found to be in violation of this section commits
  592  a misdemeanor of the first degree, punishable as provided in s.
  593  775.082 or s. 775.083.
  594         626.9974Rulemaking authority.—The department may adopt
  595  rules to administer this part. Such rules may:
  596         (1)Establish a process for determining compliance with
  597  licensure requirements.
  598         (2)Prescribe necessary forms.
  599         (3)Implement specific rulemaking authority pursuant to
  600  this section.
  601         (4)Establish specific penalties which may be assessed
  602  against licensees under this part for violations of the Florida
  603  Insurance Code.
  604         Section 2. For the 2016-2017 fiscal year, the sums of
  605  $605,874 in recurring funds and $59,053 in nonrecurring funds
  606  from the Insurance Regulatory Trust Fund are appropriated to the
  607  Department of Financial Services, and four full-time equivalent
  608  positions with associated salary rate of 212,315 are authorized,
  609  for the purpose of implementing this act.
  610         Section 3. Except as otherwise expressly provided, this act
  611  shall take effect July 1, 2016.