Florida Senate - 2017 CS for SB 1678 By the Committee on Transportation; and Senator Garcia 596-03406-17 20171678c1 1 A bill to be entitled 2 An act relating to motor vehicle applicants, 3 licensees, and dealers; amending s. 320.64, F.S.; 4 providing that a motor vehicle dealer who constructs 5 or alters sales or service facilities in reliance upon 6 a program or incentive offered by an applicant or 7 licensee is deemed to be in compliance with certain 8 requirements for a specified period; specifying 9 eligibility for benefits under a revised or new 10 program, standard, policy, bonus, incentive, rebate, 11 or other benefit; providing construction; authorizing 12 denial, suspension, or revocation of the license of an 13 applicant or licensee who establishes certain 14 performance measurement criteria that have a material 15 or adverse effect on motor vehicle dealers; requiring 16 an applicant, licensee, or common entity, or an 17 affiliate thereof, under certain circumstances and 18 upon the request of the motor vehicle dealer, to 19 describe in writing to the motor vehicle dealer how 20 certain performance measurement criteria were 21 designed, calculated, established, and uniformly 22 applied; reenacting s. 320.6992, F.S., relating to 23 provisions that apply to all systems of distribution 24 of motor vehicles in this state, to incorporate the 25 amendment made to s. 320.64, F.S., in references 26 thereto; reenacting ss. 320.60, 320.605, 320.61, 27 320.615, 320.62, 320.63, 320.6403, 320.6405, 320.641, 28 320.6412, 320.6415, 320.642, 320.643, 320.644, 29 320.645, 320.646, 320.664, 320.67, 320.68, 320.69, 30 320.695, 320.696, 320.697, 320.6975, 320.698, 320.699, 31 320.69915, and 320.70, F.S., to incorporate the 32 amendment made to s. 320.64, F.S.; providing an 33 effective date. 34 35 Be It Enacted by the Legislature of the State of Florida: 36 37 Section 1. Section 320.64, Florida Statutes, is amended to 38 read: 39 320.64 Denial, suspension, or revocation of license; 40 grounds.—A license of a licensee under s. 320.61 may be denied, 41 suspended, or revoked within the entire state or at any specific 42 location or locations within the state at which the applicant or 43 licensee engages or proposes to engage in business, upon proof 44 that the section was violated with sufficient frequency to 45 establish a pattern of wrongdoing, and a licensee or applicant 46 shall be liable for claims and remedies provided in ss. 320.695 47 and 320.697 for any violation of any of the following 48 provisions. A licensee is prohibited from committing the 49 following acts: 50 (1) The applicant or licensee is determined to be unable to 51 carry out contractual obligations with its motor vehicle 52 dealers. 53 (2) The applicant or licensee has knowingly made a material 54 misstatement in its application for a license. 55 (3) The applicant or licensee willfully has failed to 56 comply with significant provisions of ss. 320.60-320.70 or with 57 any lawful rule or regulation adopted or promulgated by the 58 department. 59 (4) The applicant or licensee has indulged in any illegal 60 act relating to his or her business. 61 (5) The applicant or licensee has coerced or attempted to 62 coerce any motor vehicle dealer into accepting delivery of any 63 motor vehicle or vehicles or parts or accessories therefor or 64 any other commodities which have not been ordered by the dealer. 65 (6) The applicant or licensee has coerced or attempted to 66 coerce any motor vehicle dealer to enter into any agreement with 67 the licensee. 68 (7) The applicant or licensee has threatened to 69 discontinue, cancel, or not to renew a franchise agreement of a 70 licensed motor vehicle dealer, where the threatened 71 discontinuation, cancellation, or nonrenewal, if implemented, 72 would be in violation of any of the provisions of s. 320.641. 73 (8) The applicant or licensee discontinued, canceled, or 74 failed to renew, a franchise agreement of a licensed motor 75 vehicle dealer in violation of any of the provisions of s. 76 320.641. 77 (9) The applicant or licensee has threatened to modify or 78 replace, or has modified or replaced, a franchise agreement with 79 a succeeding franchise agreement which would adversely alter the 80 rights or obligations of a motor vehicle dealer under an 81 existing franchise agreement or which substantially impairs the 82 sales, service obligations, or investment of the motor vehicle 83 dealer. 84 (10)(a) The applicant or licensee has attempted to enter, 85 or has entered, into a franchise agreement with a motor vehicle 86 dealer who does not, at the time of the franchise agreement, 87 have proper facilities to provide the services to his or her 88 purchasers of new motor vehicles which are covered by the new 89 motor vehicle warranty issued by the applicant or licensee. 90 (b) Notwithstanding any provision of a franchise, a 91 licensee may not require a motor vehicle dealer, by agreement, 92 program, policy, standard, or otherwise, to make substantial 93 changes, alterations, or remodeling to, or to replace a motor 94 vehicle dealer’s sales or service facilities unless the 95 licensee’s requirements are reasonable and justifiable in light 96 of the current and reasonably foreseeable projections of 97 economic conditions, financial expectations, and the motor 98 vehicle dealer’s market for the licensee’s motor vehicles. 99 (c) A licensee may, however, consistent with the licensee’s 100 allocation obligations at law and to its other same line-make 101 motor vehicle dealers, provide to a motor vehicle dealer a 102 commitment to supply additional vehicles or provide a loan or 103 grant of money as an inducement for the motor vehicle dealer to 104 expand, improve, remodel, alter, or renovate its facilities if 105 the provisions of the commitment are contained in a writing 106 voluntarily agreed to by the dealer and are made available, on 107 substantially similar terms, to any of the licensee’s other same 108 line-make dealers in this state who voluntarily agree to make a 109 substantially similar facility expansion, improvement, 110 remodeling, alteration, or renovation. 111 (d) Except as provided in paragraph (c), subsection (36), 112 or as otherwise provided by law, this subsection does not 113 require a licensee to provide financial support for, or 114 contribution to, the purchase or sale of the assets of or equity 115 in a motor vehicle dealer or a relocation of a motor vehicle 116 dealer because such support has been provided to other 117 purchases, sales, or relocations. 118 (e) A licensee or its common entity may not take or 119 threaten to take any action that is unfair or adverse to a 120 dealer who does not enter into an agreement with the licensee 121 pursuant to paragraph (c). 122 (f) This subsection does not affect any contract between a 123 licensee and any of its dealers regarding relocation, expansion, 124 improvement, remodeling, renovation, or alteration which exists 125 on the effective date of this act. 126 (g) A licensee may set and uniformly apply reasonable 127 standards for a motor vehicle dealer’s sales and service 128 facilities which are related to upkeep, repair, and cleanliness. 129 (h) A violation of paragraphs (b) through (g) is not a 130 violation of s. 320.70 and does not subject any licensee to any 131 criminal penalty under s. 320.70. 132 (i)1. If an applicant or licensee establishes a program, 133 standard, or policy or in any manner offers a bonus, incentive, 134 rebate, or other benefit to a motor vehicle dealer which is 135 based, in whole or in part, on the construction of new sales or 136 service facilities or the remodeling, improvement, renovation, 137 expansion, replacement, or other alteration of the motor vehicle 138 dealer’s existing sales or service facilities, including 139 installation of signs or other image elements, a motor vehicle 140 dealer who completes such construction, alteration, or 141 installation in reliance upon such program, standard, policy, 142 bonus, incentive, rebate, or other benefit is deemed to be in 143 full compliance with the applicant’s or licensee’s requirements 144 related to the new, remodeled, improved, renovated, expanded, 145 replaced, or altered facilities, signs, and image elements for 146 10 years after such completion. 147 2. If, during such 10-year period, the applicant or 148 licensee revises an existing, or establishes a new, program, 149 standard, policy, bonus, incentive, rebate, or other benefit 150 described in subparagraph 1., a motor vehicle dealer who 151 completed a facility in reliance upon a prior program, standard, 152 policy, bonus, incentive, rebate, or other benefit and elects 153 not to comply with the applicant’s or licensee’s requirements 154 for facilities, signs, or image elements under the revised or 155 new program, standard, policy, bonus, incentive, rebate, or 156 other benefit will not be eligible for any benefit under the 157 revised or new program but shall remain entitled to all benefits 158 under the prior program, plus any increase in benefits between 159 the prior and revised or new programs, during the remainder of 160 the 10-year period. 161 162 This paragraph does not obviate, affect, alter, or diminish the 163 provisions of subsection (38). 164 (11) The applicant or licensee has coerced a motor vehicle 165 dealer to provide installment financing for the motor vehicle 166 dealer’s purchasers with a specified financial institution. 167 (12) The applicant or licensee has advertised, printed, 168 displayed, published, distributed, broadcast, or televised, or 169 caused or permitted to be advertised, printed, displayed, 170 published, distributed, broadcast, or televised, in any manner 171 whatsoever, any statement or representation with regard to the 172 sale or financing of motor vehicles which is false, deceptive, 173 or misleading. 174 (13) The applicant or licensee has sold, exchanged, or 175 rented a motorcycle which produces in excess of 5 brake 176 horsepower, knowing the use thereof to be by, or intended for, 177 the holder of a restricted Florida driver license. 178 (14) The applicant or licensee has engaged in previous 179 conduct which would have been a ground for revocation or 180 suspension of a license if the applicant or licensee had been 181 licensed. 182 (15) The applicant or licensee, directly or indirectly, 183 through the actions of any parent of the licensee, subsidiary of 184 the licensee, or common entity causes a termination, 185 cancellation, or nonrenewal of a franchise agreement by a 186 present or previous distributor or importer unless, by the 187 effective date of such action, the applicant or licensee offers 188 the motor vehicle dealer whose franchise agreement is 189 terminated, canceled, or not renewed a franchise agreement 190 containing substantially the same provisions contained in the 191 previous franchise agreement or files an affidavit with the 192 department acknowledging its undertaking to assume and fulfill 193 the rights, duties, and obligations of its predecessor 194 distributor or importer under the terminated, canceled, or 195 nonrenewed franchise agreement and the same is reinstated. 196 (16) Notwithstanding the terms of any franchise agreement, 197 the applicant or licensee prevents or refuses to accept the 198 succession to any interest in a franchise agreement by any legal 199 heir or devisee under the will of a motor vehicle dealer or 200 under the laws of descent and distribution of this state; 201 provided, the applicant or licensee is not required to accept a 202 succession where such heir or devisee does not meet licensee’s 203 written, reasonable, and uniformly applied minimal standard 204 qualifications for dealer applicants or which, after notice and 205 administrative hearing pursuant to chapter 120, is demonstrated 206 to be detrimental to the public interest or to the 207 representation of the applicant or licensee. Nothing contained 208 herein, however, shall prevent a motor vehicle dealer, during 209 his or her lifetime, from designating any person as his or her 210 successor in interest by written instrument filed with and 211 accepted by the applicant or licensee. A licensee who rejects 212 the successor transferee under this subsection shall have the 213 burden of establishing in any proceeding where such rejection is 214 in issue that the rejection of the successor transferee complies 215 with this subsection. 216 (17) The applicant or licensee has included in any 217 franchise agreement with a motor vehicle dealer terms or 218 provisions that are contrary to, prohibited by, or otherwise 219 inconsistent with the provisions contained in ss. 320.60-320.70, 220 or has failed to include in such franchise agreement a provision 221 conforming to the requirements of s. 320.63(3). 222 (18) The applicant or licensee has established a system of 223 motor vehicle allocation or distribution or has implemented a 224 system of allocation or distribution of motor vehicles to one or 225 more of its franchised motor vehicle dealers which reduces or 226 alters allocations or supplies of new motor vehicles to the 227 dealer to achieve, directly or indirectly, a purpose that is 228 prohibited by ss. 320.60-320.70, or which otherwise is unfair, 229 inequitable, unreasonably discriminatory, or not supportable by 230 reason and good cause after considering the equities of the 231 affected motor vehicles dealer or dealers. An applicant or 232 licensee shall maintain for 3 years records that describe its 233 methods or formula of allocation and distribution of its motor 234 vehicles and records of its actual allocation and distribution 235 of motor vehicles to its motor vehicle dealers in this state. As 236 used in this subsection, “unfair” includes, without limitation, 237 the refusal or failure to offer to any dealer an equitable 238 supply of new vehicles under its franchise, by model, mix, or 239 colors as the licensee offers or allocates to its other same 240 line-make dealers in the state. 241 (19) The applicant or licensee, without good and fair 242 cause, has delayed, refused, or failed to provide a supply of 243 motor vehicles by series in reasonable quantities, including the 244 models publicly advertised by the applicant or licensee as being 245 available, or has delayed, refused, or failed to deliver motor 246 vehicle parts and accessories within a reasonable time after 247 receipt of an order by a franchised dealer. However, this 248 subsection is not violated if such failure is caused by acts or 249 causes beyond the control of the applicant or licensee. 250 (20) The applicant or licensee has required, or threatened 251 to require, a motor vehicle dealer to prospectively assent to a 252 release, assignment, novation, waiver, or estoppel, which 253 instrument or document operates, or is intended by the applicant 254 or licensee to operate, to relieve any person from any liability 255 or obligation under the provisions of ss. 320.60-320.70. 256 (21) The applicant or licensee has threatened or coerced a 257 motor vehicle dealer toward conduct or action whereby the dealer 258 would waive or forego its right to protest the establishment or 259 relocation of a motor vehicle dealer in the community or 260 territory serviced by the threatened or coerced dealer. 261 (22) The applicant or licensee has refused to deliver, in 262 reasonable quantities and within a reasonable time, to any duly 263 licensed motor vehicle dealer who has an agreement with such 264 applicant or licensee for the retail sale of new motor vehicles 265 and parts for motor vehicles sold or distributed by the 266 applicant or licensee, any such motor vehicles or parts as are 267 covered by such agreement. Such refusal includes the failure to 268 offer to its same line-make franchised motor vehicle dealers all 269 models manufactured for that line-make, or requiring a dealer to 270 pay any extra fee, require a dealer to execute a separate 271 franchise agreement, purchase unreasonable advertising displays 272 or other materials, or relocate, expand, improve, remodel, 273 renovate, recondition, or alter the dealer’s existing 274 facilities, or provide exclusive facilities as a prerequisite to 275 receiving a model or series of vehicles. However, the failure to 276 deliver any motor vehicle or part will not be considered a 277 violation of this section if the failure is due to an act of 278 God, work stoppage, or delay due to a strike or labor 279 difficulty, a freight embargo, product shortage, or other cause 280 over which the applicant or licensee has no control. An 281 applicant or licensee may impose reasonable requirements on the 282 motor vehicle dealer, other than the items listed above, 283 including, but not limited to, the purchase of special tools 284 required to properly service a motor vehicle and the undertaking 285 of sales person or service person training related to the motor 286 vehicle. 287 (23) The applicant or licensee has competed or is competing 288 with respect to any activity covered by the franchise agreement 289 with a motor vehicle dealer of the same line-make located in 290 this state with whom the applicant or licensee has entered into 291 a franchise agreement, except as permitted in s. 320.645. 292 (24) The applicant or licensee has sold a motor vehicle to 293 any retail consumer in the state except through a motor vehicle 294 dealer holding a franchise agreement for the line-make that 295 includes the motor vehicle. This section does not apply to sales 296 by the applicant or licensee of motor vehicles to its current 297 employees, employees of companies affiliated by common 298 ownership, charitable not-for-profit-organizations, and the 299 federal government. 300 (25) The applicant or licensee has undertaken or engaged in 301 an audit of warranty, maintenance, and other service-related 302 payments or incentive payments, including payments to a motor 303 vehicle dealer under any licensee-issued program, policy, or 304 other benefit, which were previously paid to a motor vehicle 305 dealer in violation of this section or has failed to comply with 306 any of its obligations under s. 320.696. An applicant or 307 licensee may reasonably and periodically audit a motor vehicle 308 dealer to determine the validity of paid claims as provided in 309 s. 320.696. Audits of warranty, maintenance, and other service 310 related payments shall be performed by an applicant or licensee 311 only during the 12-month period immediately following the date 312 the claim was paid. Audits of incentive payments shall be 313 performed only during the 12-month period immediately following 314 the date the incentive was paid. As used in this section, the 315 term “incentive” includes any bonus, incentive, or other 316 monetary or nonmonetary consideration. After such time periods 317 have elapsed, all warranty, maintenance, and other service 318 related payments and incentive payments shall be deemed final 319 and incontrovertible for any reason notwithstanding any 320 otherwise applicable law, and the motor vehicle dealer shall not 321 be subject to any chargeback or repayment. An applicant or 322 licensee may deny a claim or, as a result of a timely conducted 323 audit, impose a chargeback against a motor vehicle dealer for 324 warranty, maintenance, or other service-related payments or 325 incentive payments only if the applicant or licensee can show 326 that the warranty, maintenance, or other service-related claim 327 or incentive claim was false or fraudulent or that the motor 328 vehicle dealer failed to substantially comply with the 329 reasonable written and uniformly applied procedures of the 330 applicant or licensee for such repairs or incentives, but only 331 for that portion of the claim so shown. Notwithstanding the 332 terms of any franchise agreement, guideline, program, policy, or 333 procedure, an applicant or licensee may deny or charge back only 334 that portion of a warranty, maintenance, or other service 335 related claim or incentive claim which the applicant or licensee 336 has proven to be false or fraudulent or for which the dealer 337 failed to substantially comply with the reasonable written and 338 uniformly applied procedures of the applicant or licensee for 339 such repairs or incentives, as set forth in this subsection. An 340 applicant or licensee may not charge back a motor vehicle dealer 341 subsequent to the payment of a warranty, maintenance, or 342 service-related claim or incentive claim unless, within 30 days 343 after a timely conducted audit, a representative of the 344 applicant or licensee first meets in person, by telephone, or by 345 video teleconference with an officer or employee of the dealer 346 designated by the motor vehicle dealer. At such meeting the 347 applicant or licensee must provide a detailed explanation, with 348 supporting documentation, as to the basis for each of the claims 349 for which the applicant or licensee proposed a chargeback to the 350 dealer and a written statement containing the basis upon which 351 the motor vehicle dealer was selected for audit or review. 352 Thereafter, the applicant or licensee must provide the motor 353 vehicle dealer’s representative a reasonable period after the 354 meeting within which to respond to the proposed chargebacks, 355 with such period to be commensurate with the volume of claims 356 under consideration, but in no case less than 45 days after the 357 meeting. The applicant or licensee is prohibited from changing 358 or altering the basis for each of the proposed chargebacks as 359 presented to the motor vehicle dealer’s representative following 360 the conclusion of the audit unless the applicant or licensee 361 receives new information affecting the basis for one or more 362 chargebacks and that new information is received within 30 days 363 after the conclusion of the timely conducted audit. If the 364 applicant or licensee claims the existence of new information, 365 the dealer must be given the same right to a meeting and right 366 to respond as when the chargeback was originally presented. 367 After all internal dispute resolution processes provided through 368 the applicant or licensee have been completed, the applicant or 369 licensee shall give written notice to the motor vehicle dealer 370 of the final amount of its proposed chargeback. If the dealer 371 disputes that amount, the dealer may file a protest with the 372 department within 30 days after receipt of the notice. If a 373 protest is timely filed, the department shall notify the 374 applicant or licensee of the filing of the protest, and the 375 applicant or licensee may not take any action to recover the 376 amount of the proposed chargeback until the department renders a 377 final determination, which is not subject to further appeal, 378 that the chargeback is in compliance with the provisions of this 379 section. In any hearing pursuant to this subsection, the 380 applicant or licensee has the burden of proof that its audit and 381 resulting chargeback are in compliance with this subsection. 382 (26) Notwithstanding the terms of any franchise agreement, 383 including any licensee’s program, policy, or procedure, the 384 applicant or licensee has refused to allocate, sell, or deliver 385 motor vehicles; charged back or withheld payments or other 386 things of value for which the dealer is otherwise eligible under 387 a sales promotion, program, or contest; prevented a motor 388 vehicle dealer from participating in any promotion, program, or 389 contest; or has taken or threatened to take any adverse action 390 against a dealer, including chargebacks, reducing vehicle 391 allocations, or terminating or threatening to terminate a 392 franchise because the dealer sold or leased a motor vehicle to a 393 customer who exported the vehicle to a foreign country or who 394 resold the vehicle, unless the licensee proves that the dealer 395 knew or reasonably should have known that the customer intended 396 to export or resell the motor vehicle. There is a rebuttable 397 presumption that the dealer neither knew nor reasonably should 398 have known of its customer’s intent to export or resell the 399 vehicle if the vehicle is titled or registered in any state in 400 this country. A licensee may not take any action against a motor 401 vehicle dealer, including reducing its allocations or supply of 402 motor vehicles to the dealer or charging back to a dealer any 403 incentive payment previously paid, unless the licensee first 404 meets in person, by telephone, or video conference with an 405 officer or other designated employee of the dealer. At such 406 meeting, the licensee must provide a detailed explanation, with 407 supporting documentation, as to the basis for its claim that the 408 dealer knew or reasonably should have known of the customer’s 409 intent to export or resell the motor vehicle. Thereafter, the 410 motor vehicle dealer shall have a reasonable period, 411 commensurate with the number of motor vehicles at issue, but not 412 less than 15 days, to respond to the licensee’s claims. If, 413 following the dealer’s response and completion of all internal 414 dispute resolution processes provided through the applicant or 415 licensee, the dispute remains unresolved, the dealer may file a 416 protest with the department within 30 days after receipt of a 417 written notice from the licensee that it still intends to take 418 adverse action against the dealer with respect to the motor 419 vehicles still at issue. If a protest is timely filed, the 420 department shall notify the applicant or licensee of the filing 421 of the protest, and the applicant or licensee may not take any 422 action adverse to the dealer until the department renders a 423 final determination, which is not subject to further appeal, 424 that the licensee’s proposed action is in compliance with the 425 provisions of this subsection. In any hearing pursuant to this 426 subsection, the applicant or licensee has the burden of proof on 427 all issues raised by this subsection. An applicant or licensee 428 may not take any adverse action against a motor vehicle dealer 429 because the dealer sold or leased a motor vehicle to a customer 430 who exported the vehicle to a foreign country or who resold the 431 vehicle unless the applicant or licensee provides written 432 notification to the motor vehicle dealer of such resale or 433 export within 12 months after the date the dealer sold or leased 434 the vehicle to the customer. 435 (27) Notwithstanding the terms of any franchise agreement, 436 the applicant or licensee has failed or refused to indemnify and 437 hold harmless any motor vehicle dealer against any judgment for 438 damages, or settlements agreed to by the applicant or licensee, 439 including, without limitation, court costs and reasonable 440 attorneyattorneysfees, arising out of complaints, claims, or 441 lawsuits, including, without limitation, strict liability, 442 negligence, misrepresentation, express or implied warranty, or 443 revocation or rescission of acceptance of the sale of a motor 444 vehicle, to the extent the judgment or settlement relates to the 445 alleged negligent manufacture, design, or assembly of motor 446 vehicles, parts, or accessories. Nothing herein shall obviate 447 the licensee’s obligations pursuant to chapter 681. 448 (28) The applicant or licensee has published, disclosed, or 449 otherwise made available in any form information provided by a 450 motor vehicle dealer with respect to sales prices of motor 451 vehicles or profit per motor vehicle sold. Other confidential 452 financial information provided by motor vehicle dealers shall 453 not be published, disclosed, or otherwise made publicly 454 available except in composite form. However, this information 455 may be disclosed with the written consent of the dealer or in 456 response to a subpoena or order of the department, a court or a 457 lawful tribunal, or introduced into evidence in such a 458 proceeding, after timely notice to an affected dealer. 459 (29) The applicant or licensee has failed to reimburse a 460 motor vehicle dealer in full for the reasonable cost of 461 providing a loaner vehicle to any customer who is having a 462 vehicle serviced at the motor vehicle dealer, if a loaner is 463 required by the applicant or licensee, or a loaner is expressly 464 part of an applicant or licensee’s customer satisfaction index 465 or computation. 466 (30) The applicant or licensee has conducted or threatened 467 to conduct any audit of a motor vehicle dealer in order to 468 coerce or attempt to coerce the dealer to forego any rights 469 granted to the dealer under ss. 320.60-320.70 or under the 470 agreement between the licensee and the motor vehicle dealer. 471 Nothing in this section shall prohibit an applicant or licensee 472 from reasonably and periodically auditing a dealer to determine 473 the validity of paid claims, as permitted under this chapter, if 474 the licensee complies with the provisions of ss. 320.60-320.70 475 applicable to such audits. 476 (31) From and after the effective date of enactment of this 477 provision, the applicant or licensee has offered to any motor 478 vehicle dealer a franchise agreement that: 479 (a) Requires that a motor vehicle dealer bring an 480 administrative or legal action in a venue outside of this state; 481 (b) Requires that any arbitration, mediation, or other 482 legal proceeding be conducted outside of this state; or 483 (c) Requires that a law of a state other than Florida be 484 applied to any legal proceeding between a motor vehicle dealer 485 and a licensee. 486 (32) Notwithstanding the terms of any franchise agreement, 487 the applicant or licensee has rejected or withheld approval of 488 any proposed transfer in violation of s. 320.643 or a proposed 489 change of executive management in violation of s. 320.644. 490 (33) The applicant or licensee has attempted to sell or 491 lease, or has sold or leased, used motor vehicles at retail of a 492 line-make that is the subject of any franchise agreement with a 493 motor vehicle dealer in this state, other than trucks with a net 494 weight of more than 8,000 pounds. 495 (34) The applicant or licensee, after the effective date of 496 this subsection, has included in any franchise agreement with a 497 motor vehicle dealer a mandatory obligation or requirement of 498 the motor vehicle dealer to purchase, sell, or lease, or offer 499 for purchase, sale, or lease, any quantity of used motor 500 vehicles. 501 (35) The applicant or licensee has refused to assign 502 allocation earned by a motor vehicle dealer, or has refused to 503 sell motor vehicles to a motor vehicle dealer, because the motor 504 vehicle dealer has failed or refused to purchase, sell, lease, 505 or certify a certain quantity of used motor vehicles prescribed 506 by the licensee. 507 (36)(a) Notwithstanding the terms of any franchise 508 agreement, in addition to any other statutory or contractual 509 rights of recovery after the voluntary or involuntary 510 termination, cancellation, or nonrenewal of a franchise, failing 511 to pay the motor vehicle dealer, as provided in paragraph (d), 512 the following amounts: 513 1. The net cost paid by the dealer for each new car or 514 truck in the dealer’s inventory with mileage of 2,000 miles or 515 less, or a motorcycle with mileage of 100 miles or less, 516 exclusive of mileage placed on the vehicle before it was 517 delivered to the dealer. 518 2. The current price charged for each new, unused, 519 undamaged, or unsold part or accessory that: 520 a. Is in the current parts catalogue and is still in the 521 original, resalable merchandising package and in an unbroken 522 lot, except that sheet metal may be in a comparable substitute 523 for the original package; and 524 b. Was purchased by the dealer directly from the 525 manufacturer or distributor or from an outgoing authorized 526 dealer as a part of the dealer’s initial inventory. 527 3. The fair market value of each undamaged sign owned by 528 the dealer which bears a trademark or trade name used or claimed 529 by the applicant or licensee or its representative which was 530 purchased from or at the request of the applicant or licensee or 531 its representative. 532 4. The fair market value of all special tools, data 533 processing equipment, and automotive service equipment owned by 534 the dealer which: 535 a. Were recommended in writing by the applicant or licensee 536 or its representative and designated as special tools and 537 equipment; 538 b. Were purchased from or at the request of the applicant 539 or licensee or its representative; and 540 c. Are in usable and good condition except for reasonable 541 wear and tear. 542 5. The cost of transporting, handling, packing, storing, 543 and loading any property subject to repurchase under this 544 section. 545 (b) If the termination, cancellation, or nonrenewal of the 546 dealer’s franchise is the result of the bankruptcy or 547 reorganization of a licensee or its common entity, or the result 548 of a licensee’s plan, scheme, or policy, whether or not publicly 549 declared, which is intended to or has the effect of decreasing 550 the number of, or eliminating, the licensee’s franchised motor 551 vehicle dealers of a line-make in this state, or the result of a 552 termination, elimination, or cessation of manufacture or 553 reorganization of a licensee or its common entity, or the result 554 of a termination, elimination, or cessation of manufacture or 555 distribution of a line-make, in addition to the above payments 556 to the dealer, the licensee or its common entity, shall be 557 liable to and shall pay the motor vehicle dealer for an amount 558 at least equal to the fair market value of the franchise for the 559 line-make, which shall be the greater of the value determined as 560 of the day the licensee announces the action that results in the 561 termination, cancellation, or nonrenewal, or the value 562 determined on the day that is 12 months before that date. Fair 563 market value of the franchise for the line-make includes only 564 the goodwill value of the dealer’s franchise for that line-make 565 in the dealer’s community or territory. 566 (c) This subsection does not apply to a termination, 567 cancellation, or nonrenewal that is implemented as a result of 568 the sale of the assets or corporate stock or other ownership 569 interests of the dealer. 570 (d) The dealer shall return the property listed in this 571 subsection to the licensee within 90 days after the effective 572 date of the termination, cancellation, or nonrenewal. The 573 licensee shall supply the dealer with reasonable instructions 574 regarding the method by which the dealer must return the 575 property. Absent shipping instructions and prepayment of 576 shipping costs from the licensee or its common entity, the 577 dealer shall tender the inventory and other items to be returned 578 at the dealer’s facility. The compensation for the property 579 shall be paid by the licensee or its common entity 580 simultaneously with the tender of inventory and other items, 581 provided that, if the dealer does not have clear title to the 582 inventory and other items and is not in a position to convey 583 that title to the licensee, payment for the property being 584 returned may be made jointly to the dealer and the holder of any 585 security interest. 586 (37) Notwithstanding the terms of any franchise agreement, 587 the applicant or licensee has refused to allow or has limited or 588 restricted a motor vehicle dealer from acquiring or adding a 589 sales or service operation for another line-make of motor 590 vehicles at the same or expanded facility at which the motor 591 vehicle dealer currently operates a dealership unless the 592 applicant or licensee can demonstrate that such refusal, 593 limitation, or restriction is justified by consideration of 594 reasonable facility and financial requirements and the dealer’s 595 performance for the existing line-make. 596 (38) The applicant or licensee has failed or refused to 597 offer a bonus, incentive, or other benefit program, in whole or 598 in part, to a dealer or dealers in this state which it offers to 599 all of its other same line-make dealers nationally or to all of 600 its other same line-make dealers in the licensee’s designated 601 zone, region, or other licensee-designated area of which this 602 state is a part, unless the failure or refusal to offer the 603 program in this state is reasonably supported by substantially 604 different economic or marketing considerations than are 605 applicable to the licensee’s same line-make dealers in this 606 state. For purposes of this chapter, a licensee may not 607 establish this state alone as a designated zone, region, or area 608 or any other designation for a specified territory. A licensee 609 may offer a bonus, rebate, incentive, or other benefit program 610 to its dealers in this state which is calculated or paid on a 611 per vehicle basis and is related in part to a dealer’s facility 612 or the expansion, improvement, remodeling, alteration, or 613 renovation of a dealer’s facility. Any dealer who does not 614 comply with the facility criteria or eligibility requirements of 615 such program is entitled to receive a reasonable percentage of 616 the bonus, incentive, rebate, or other benefit offered by the 617 licensee under that program by complying with the criteria or 618 eligibility requirements unrelated to the dealer’s facility 619 under that program. For purposes of the previous sentence, the 620 percentage unrelated to the facility criteria or requirements is 621 presumed to be “reasonable” if it is not less than 80 percent of 622 the total of the per vehicle bonus, incentive, rebate, or other 623 benefits offered under the program. 624 (39) Notwithstanding any agreement, program, incentive, 625 bonus, policy, or rule, an applicant or licensee may not fail to 626 make any payment pursuant to any agreement, program, incentive, 627 bonus, policy, or rule for any temporary replacement motor 628 vehicle loaned, rented, or provided by a motor vehicle dealer to 629 or for its service or repair customers, even if the temporary 630 replacement motor vehicle has been leased, rented, titled, or 631 registered to the motor vehicle dealer’s rental or leasing 632 division or an entity that is owned or controlled by the motor 633 vehicle dealer, provided that the motor vehicle dealer or its 634 rental or leasing division or entity complies with the written 635 and uniformly enforced vehicle eligibility, use, and reporting 636 requirements specified by the applicant or licensee in its 637 agreement, program, policy, bonus, incentive, or rule relating 638 to loaner vehicles. 639 (40) Notwithstanding the terms of any franchise agreement, 640 the applicant or licensee may not require or coerce, or attempt 641 to require or coerce, a motor vehicle dealer to purchase goods 642 or services from a vendor selected, identified, or designated by 643 the applicant or licensee, or one of its parents, subsidiaries, 644 divisions, or affiliates, by agreement, standard, policy, 645 program, incentive provision, or otherwise, without making 646 available to the motor vehicle dealer the option to obtain the 647 goods or services of substantially similar design and quality 648 from a vendor chosen by the motor vehicle dealer. If the motor 649 vehicle dealer exercises such option, the dealer must provide 650 written notice of its desire to use the alternative goods or 651 services to the applicant or licensee, along with samples or 652 clear descriptions of the alternative goods or services that the 653 dealer desires to use. The licensee or applicant shall have the 654 opportunity to evaluate the alternative goods or services for up 655 to 30 days to determine whether it will provide a written 656 approval to the motor vehicle dealer to use said alternative 657 goods or services. Approval may not be unreasonably withheld by 658 the applicant or licensee. If the motor vehicle dealer does not 659 receive a response from the applicant or licensee within 30 660 days, approval to use the alternative goods or services is 661 deemed granted. If a dealer using alternative goods or services 662 complies with this subsection and has received approval from the 663 licensee or applicant, the dealer is not ineligible for all 664 benefits described in the agreement, standard, policy, program, 665 incentive provision, or otherwise solely for having used such 666 alternative goods or services. As used in this subsection, the 667 term “goods or services” is limited to such goods and services 668 used to construct or renovate dealership facilities or furniture 669 and fixtures at the dealership facilities. The term does not 670 include: 671 (a) Any materials subject to the applicant’s or licensee’s 672 intellectual property rights, including copyright, trademark, or 673 trade dress rights; 674 (b) Any special tool and training as required by the 675 applicant or licensee; 676 (c) Any part to be used in repairs under warranty 677 obligations of an applicant or licensee; 678 (d) Any good or service paid for entirely by the applicant 679 or licensee; or 680 (e) Any applicant’s or licensee’s design or architectural 681 review service. 682 (41)(a) The applicant or licensee has established, 683 implemented, or enforced criteria for measuring the sales or 684 service performance of any of its franchised motor vehicle 685 dealers in this state which have a material or adverse effect on 686 any motor vehicle dealer and which: 687 1. Are unfair, unreasonable, arbitrary, or inequitable; or 688 2. Do not include all relevant and material local and 689 regional criteria, data, and facts. Relevant and material 690 criteria, data, or facts include, but are not limited to, those 691 of motor vehicle dealerships of comparable size in comparable 692 markets. If such performance measurement criteria are based, in 693 whole or in part, on a survey, such survey must be based on a 694 statistically significant and valid random sample. 695 (b) An applicant, licensee, or common entity, or an 696 affiliate thereof, which enforces against any motor vehicle 697 dealer any such performance measurement criteria shall, upon the 698 request of the motor vehicle dealer, describe in writing to the 699 motor vehicle dealer, in detail, how the performance measurement 700 criteria were designed, calculated, established, and uniformly 701 applied. 702 703 A motor vehicle dealer who can demonstrate that a violation of, 704 or failure to comply with, any of the preceding provisions by an 705 applicant or licensee will or maycanadversely and pecuniarily 706 affect the complaining dealer, shall be entitled to pursue all 707 of the remedies, procedures, and rights of recovery available 708 under ss. 320.695 and 320.697. 709 Section 2. For the purpose of incorporating the amendment 710 made by this act to section 320.64, Florida Statutes, in 711 references thereto, section 320.6992, Florida Statutes, is 712 reenacted to read: 713 320.6992 Application.—Sections 320.60-320.70, including 714 amendments to ss. 320.60-320.70, apply to all presently existing 715 or hereafter established systems of distribution of motor 716 vehicles in this state, except to the extent that such 717 application would impair valid contractual agreements in 718 violation of the State Constitution or Federal Constitution. 719 Sections 320.60-320.70 do not apply to any judicial or 720 administrative proceeding pending as of October 1, 1988. All 721 agreements renewed, amended, or entered into subsequent to 722 October 1, 1988, shall be governed by ss. 320.60-320.70, 723 including any amendments to ss. 320.60-320.70 which have been or 724 may be from time to time adopted, unless the amendment 725 specifically provides otherwise, and except to the extent that 726 such application would impair valid contractual agreements in 727 violation of the State Constitution or Federal Constitution. 728 Section 3. Sections 320.60, 320.605, 320.61, 320.615, 729 320.62, 320.63, 320.6403, 320.6405, 320.641, 320.6412, 320.6415, 730 320.642, 320.643, 320.644, 320.645, 320.646, 320.664, 320.67, 731 320.68, 320.69, 320.695, 320.696, 320.697, 320.6975, 320.698, 732 320.699, 320.69915, and 320.70, Florida Statutes, are reenacted 733 for the purpose of incorporating the amendment made by this act 734 to s. 320.64, Florida Statutes. 735 Section 4. This act shall take effect upon becoming a law.