CS for CS for SB 874 First Engrossed 2019874e1 1 A bill to be entitled 2 An act relating to consumer finance loans; creating s. 3 516.405, F.S.; creating the Access to Responsible 4 Credit Pilot Program within the Office of Financial 5 Regulation; providing legislative intent; creating s. 6 516.41, F.S.; defining terms; creating s. 516.42, 7 F.S.; requiring a program license from the office for 8 certain actions relating to program loans; providing 9 licensure requirements; requiring a program licensee’s 10 program branch offices to be licensed; providing 11 program branch office license and license renewal 12 requirements; providing circumstances under which the 13 office may deny initial and renewal applications; 14 requiring the Financial Services Commission to adopt 15 rules; creating s. 516.43, F.S.; providing 16 requirements for program licensees, program loans, 17 loan repayments, loan rescissions, interest rates, 18 program loan refinancing, receipts, disclosures and 19 statements provided by program licensees to borrowers, 20 origination fees, insufficient funds fees, and 21 delinquency charges; requiring program licensees to 22 provide certain credit education information to 23 borrowers and to report payment performance of 24 borrowers to a consumer reporting agency; prohibiting 25 the office from approving a program licensee applicant 26 before the applicant has been accepted as a data 27 furnisher by a consumer reporting agency; providing a 28 requirement for credit reporting; specifying program 29 loan underwriting requirements for program licensees; 30 prohibiting program licensees from making program 31 loans under certain circumstances; requiring program 32 licensees to seek certain information and 33 documentation; prohibiting program licensees from 34 requiring certain waivers from borrowers; providing 35 applicability; creating s. 516.44, F.S.; requiring all 36 arrangements between program licensees and access 37 partners to be specified in written access partner 38 agreements; providing requirements for such 39 agreements; specifying access partner services that 40 may be used by program licensees; specifying 41 procedures for borrowers’ payment receipts or access 42 partners’ disbursement of program loans; providing 43 recordkeeping requirements; prohibiting specified 44 activities by access partners; providing disclosure 45 statement requirements; providing requirements and 46 prohibitions relating to compensation paid to access 47 partners; requiring program licensees to provide the 48 office with a specified notice after contracting with 49 access partners; defining the term “affiliated party”; 50 requiring access partners to provide program licensees 51 with a certain written notice within a specified time; 52 providing that program licensees are responsible for 53 certain acts of their access partners; requiring the 54 commission to adopt rules; creating s. 516.45, F.S.; 55 requiring the office to examine each program licensee; 56 authorizing the office to waive branch office 57 examinations under certain circumstances; limiting the 58 scope of certain examinations and investigations; 59 authorizing the office to take certain disciplinary 60 action against program licensees and access partners; 61 requiring the commission to adopt rules; creating s. 62 516.46, F.S.; requiring program licensees to file an 63 annual report with the office beginning on a specified 64 date; requiring the office to post an annual report on 65 its website by a specified date; specifying 66 information to be contained in the reports; requiring 67 the commission to adopt rules; providing for future 68 repeal of the pilot program; providing an 69 appropriation; providing an effective date. 70 71 Be It Enacted by the Legislature of the State of Florida: 72 73 Section 1. Section 516.405, Florida Statutes, is created to 74 read: 75 516.405 Access to Responsible Credit Pilot Program.— 76 (1) The Access to Responsible Credit Pilot Program is 77 created within the Office of Financial Regulation to allow more 78 Floridians to obtain responsible consumer finance loans in 79 principal amounts of at least $300 but not more than $7,500. 80 (2) The pilot program is intended to assist consumers in 81 building their credit and to provide additional consumer 82 protections for these loans that exceed current protections 83 under general law. 84 Section 2. Section 516.41, Florida Statutes, is created to 85 read: 86 516.41 Definitions.—As used in ss. 516.405-516.46, the 87 term: 88 (1) “Access partner” means an entity that, at one or more 89 physical business locations owned or rented by the entity, 90 performs one or more of the services authorized in s. 516.44(2) 91 on behalf of a program licensee. The term does not include a 92 credit service organization as defined in s. 817.7001 or a loan 93 broker as defined in s. 687.14. 94 (2) “Consumer reporting agency” has the same meaning as the 95 term “consumer reporting agency that compiles and maintains 96 files on consumers on a nationwide basis” in the Fair Credit 97 Reporting Act, 15 U.S.C. s. 1681a(p). 98 (3) “Credit score” has the same meaning as in the Fair 99 Credit Reporting Act, 15 U.S.C. s. 1681g(f)(2)(A). 100 (4) “Data furnisher” has the same meaning as the term 101 “furnisher” in 12 C.F.R. s. 1022.41(c). 102 (5) “Pilot program” or “program” means the Access to 103 Responsible Credit Pilot Program. 104 (6) “Pilot program license” or “program license” means a 105 license issued under ss. 516.405-516.46 authorizing a program 106 licensee to make and collect program loans. 107 (7) “Program branch office license” means a license issued 108 under the program for each location, other than a program 109 licensee’s or access partner’s principal place of business: 110 (a) The address of which appears on business cards, 111 stationery, or advertising used by the program licensee in 112 connection with business conducted under this chapter; 113 (b) At which the program licensee’s name, advertising or 114 promotional materials, or signage suggests that program loans 115 are originated, negotiated, funded, or serviced by the program 116 licensee; or 117 (c) At which program loans are originated, negotiated, 118 funded, or serviced by the program licensee. 119 (8) “Program licensee” means a person who is licensed to 120 make and collect loans under this chapter and who is approved by 121 the office to participate in the program. 122 (9) “Program loan” means a consumer finance loan with a 123 principal amount of at least $300, but not more than $7,500, 124 originated pursuant to ss. 516.405–516.46, excluding the amount 125 of the origination fee authorized under s. 516.43(3). 126 (10) “Refinance program loan” means a program loan that 127 extends additional principal to a borrower and replaces and 128 revises an existing program loan contract with the borrower. A 129 refinance program loan does not include an extension, a 130 deferral, or a rewrite of the program loan. 131 Section 3. Section 516.42, Florida Statutes, is created to 132 read: 133 516.42 Requirements for program participation; program 134 application requirements.— 135 (1) A person may not advertise, offer, or make a program 136 loan, or impose any charges or fees pursuant to s. 516.43, 137 unless the person obtains a pilot program license from the 138 office. 139 (2) In order to obtain a pilot program license, a person 140 must: 141 (a)1. Be licensed to make and collect consumer finance 142 loans under s. 516.05; or 143 2. Submit the application for the license required in s. 144 516.03 concurrently with the application for the program 145 license. The application required by s. 516.03 must be approved 146 and the license under that section must be issued in order to 147 obtain the program license. 148 (b) Be accepted as a data furnisher by a consumer reporting 149 agency. 150 (c) Demonstrate financial responsibility, experience, 151 character, or general fitness, such as to command the confidence 152 of the public and to warrant the belief that the business 153 operated at the licensed or proposed location is lawful, honest, 154 fair, efficient, and within the purposes of this chapter. 155 (d) Not be subject to the issuance of a cease and desist 156 order; the issuance of a removal order; the denial, suspension, 157 or revocation of a license; or any other action within the 158 authority of the office, any financial regulatory agency in this 159 state, or any other state or federal regulatory agency that 160 affects the ability of such person to participate in the 161 program. 162 (3)(a) A program applicant must file with the office a 163 digital application in a form and manner prescribed by 164 commission rule which contains all of the following information 165 with respect to the applicant: 166 1. The legal business name and any other name under which 167 the applicant operates. 168 2. The applicant’s main address. 169 3. The applicant’s telephone number and e-mail address. 170 4. The address of each program branch office. 171 5. The name, title, address, telephone number, and e-mail 172 address of the applicant’s contact person. 173 6. The license number, if the applicant is licensed under 174 s. 516.05. 175 7. A statement as to whether the applicant intends to use 176 the services of one or more access partners under s. 516.44. 177 8. A statement that the applicant has been accepted as a 178 data furnisher by a consumer reporting agency and will report to 179 a consumer reporting agency the payment performance of each 180 borrower on all program loans. 181 9. The signature and certification of an authorized person 182 of the applicant. 183 (b) A person who desires to participate in the program but 184 who is not licensed to make consumer finance loans pursuant to 185 s. 516.05 must concurrently submit the following digital 186 applications in a form and manner specified in this chapter to 187 the office: 188 1. An application pursuant to s. 516.03 for licensure to 189 make consumer finance loans. 190 2. An application for admission to the program in 191 accordance with paragraph (a). 192 (4) Except as otherwise provided in ss. 516.405-516.46, a 193 program licensee is subject to all the laws and rules governing 194 consumer finance loans under this chapter. A program license 195 must be renewed biennially. 196 (5) Notwithstanding s. 516.05(3), only one program license 197 is required for a person to make program loans under ss. 198 516.405-516.46, regardless of whether the program licensee 199 offers program loans to prospective borrowers at its own 200 physical business locations, through access partners, or via an 201 electronic access point through which a prospective borrower may 202 directly access the website of the program licensee. 203 (6) Each branch office of a program licensee must be 204 licensed under this section. 205 (7) The office shall issue a program branch office license 206 to a program licensee after the office determines that the 207 program licensee has submitted a completed electronic 208 application for a program branch office license in a form 209 prescribed by commission rule. The program branch office license 210 must be issued in the name of the program licensee that 211 maintains the branch office. An application is considered 212 received for purposes of s. 120.60 upon receipt of a completed 213 application form. The application for a program branch office 214 license must contain the following information: 215 (a) The legal business name and any other name under which 216 the applicant operates. 217 (b) The applicant’s main address. 218 (c) The applicant’s telephone number and e-mail address. 219 (d) The address of each program branch office. 220 (e) The name, title, address, telephone number, and e-mail 221 address of the applicant’s contact person. 222 (f) The applicant’s license number, if the applicant is 223 licensed under this chapter. 224 (g) The signature and certification of an authorized person 225 of the applicant. 226 (8) Except as provided in subsection (9), a program branch 227 office license must be renewed biennially at the time of 228 renewing the program license. 229 (9) Notwithstanding subsection (7), the office may deny an 230 initial or renewal application for a program license or program 231 branch office license if the applicant or any person with power 232 to direct the management or policies of the applicant’s 233 business: 234 (a) Fails to demonstrate financial responsibility, 235 experience, character, or general fitness, such as to command 236 the confidence of the public and to warrant the belief that the 237 business operated at the licensed or proposed location is 238 lawful, honest, fair, efficient, and within the purposes of this 239 chapter. 240 (b) Pled nolo contendere to, or was convicted or found 241 guilty of, a crime involving fraud, dishonest dealing, or any 242 act of moral turpitude, regardless of whether adjudication was 243 withheld. 244 (c) Is subject to the issuance of a cease and desist order; 245 the issuance of a removal order; the denial, suspension, or 246 revocation of a license; or any other action within the 247 authority of the office, any financial regulatory agency in this 248 state, or any other state or federal regulatory agency that 249 affects the applicant’s ability to participate in the program. 250 (10) The commission shall adopt rules to implement this 251 section. 252 Section 4. Section 516.43, Florida Statutes, is created to 253 read: 254 516.43 Requirements for program loans.— 255 (1) REQUIREMENTS.—A program licensee shall comply with each 256 of the following requirements in making program loans: 257 (a) A program loan must be unsecured. 258 (b) A program loan must have: 259 1. A term of at least 120 days, but not more than 36 260 months, for a loan with a principal balance upon origination of 261 at least $300, but not more than $3,000. 262 2. A term of at least 12 months, but not more than 60 263 months, for a loan with a principal balance upon origination of 264 more than $3,000. 265 (c) A borrower may not receive a program loan for a 266 principal balance exceeding $5,000 unless: 267 1. The borrower has paid in full the outstanding principal, 268 interest, and fees on a previous program loan; 269 2. The borrower’s credit score increased from the time of 270 application for the borrower’s first consummated program loan; 271 and 272 3. The borrower was never delinquent for more than 7 days 273 on a previous program loan. 274 (d) A program loan may not impose a prepayment penalty. A 275 program loan must be repayable by the borrower in substantially 276 equal, periodic installments, except that the final payment may 277 be less than the amount of the prior installments. Installments 278 must be due either every 2 weeks, semimonthly, or monthly. 279 (e) A program loan must include a borrower’s right to 280 rescind the program loan by notifying the program licensee of 281 the borrower’s intent to rescind the program loan and returning 282 the principal advanced by the end of the business day after the 283 day the program loan is consummated. 284 (f) Notwithstanding s. 516.031, the maximum annual interest 285 rate charged on a program loan to the borrower, which must be 286 fixed for the duration of the program loan, is 36 percent on 287 that portion of the unpaid principal balance up to and including 288 $3,000; 30 percent on that portion of the unpaid principal 289 balance exceeding $3,000 and up to and including $4,000; and 24 290 percent on that portion of the unpaid principal balance 291 exceeding $4,000 and up to and including $7,500. The original 292 principal amount of the program loan is equal to the amount 293 financed as defined by the federal Truth in Lending Act and 294 Regulation Z of the Board of Governors of the Federal Reserve 295 System. In determining compliance with the maximum annual 296 interest rates in this paragraph, the computations used must be 297 simple interest through the application of a daily periodic rate 298 to the actual unpaid principal balance each day and may not be 299 added-on interest or any other computations. 300 (g) If two or more interest rates are applied to the 301 principal amount of a program loan, the program licensee may 302 charge, contract for, and receive interest at that single annual 303 percentage rate that, if applied according to the actuarial 304 method to each of the scheduled periodic balances of principal, 305 would produce at maturity the same total amount of interest as 306 would result from the application of the two or more rates 307 otherwise permitted, based upon the assumption that all payments 308 are made as agreed. 309 (h) The program licensee shall reduce the interest rates 310 specified in paragraph (f) on each subsequent program loan to 311 the same borrower by a minimum of 1 percent, up to a maximum of 312 6 percent, if all of the following conditions are met: 313 1. The subsequent program loan is originated within 180 314 days after the prior program loan is fully repaid. 315 2. The borrower was never more than 15 days delinquent on 316 the prior program loan. 317 3. The prior program loan was outstanding for at least one 318 half of its original term before its repayment. 319 (i) The program licensee may not induce or permit any 320 person to become obligated to the program licensee, directly or 321 contingently, or both, under more than one program loan at the 322 same time with the program licensee. 323 (j) The program licensee may not refinance a program loan 324 unless all of the following conditions are met at the time the 325 borrower submits an application to refinance: 326 1. The principal amount payable may not include more than 327 60 days’ unpaid interest accrued on the previous program loan 328 pursuant to s. 516.031(5). 329 2. For a program loan with an original term up to and 330 including 25 months, the borrower has repaid at least 60 percent 331 of the outstanding principal remaining on his or her existing 332 program loan. 333 3. For a program loan with an original term of more than 25 334 months, but not more than 60 months, the borrower has made 335 current payments for at least 9 months on his or her existing 336 program loan. 337 4. The borrower is current on payments for his or her 338 existing program loan. 339 5. The program licensee must underwrite the new program 340 loan in accordance with subsection (7). 341 (k) In lieu of the provisions of s. 687.08, the program 342 licensee or, if applicable, its approved access partner shall 343 make available to the borrower by electronic or physical means a 344 plain and complete receipt of payment at the time that a payment 345 is made by the borrower. For audit purposes, the program 346 licensee must maintain an electronic record for each receipt 347 made available to a borrower, which must include a copy of the 348 receipt and the date and time that the receipt was generated. 349 Each receipt made available to the borrower must show all of the 350 following: 351 1. The name of the borrower. 352 2. The name of the access partner, if applicable. 353 3. The total payment amount received. 354 4. The date of payment. 355 5. The program loan balance before and after application of 356 the payment. 357 6. The amount of the payment that was applied to the 358 principal, interest, and fees. 359 7. The type of payment made by the borrower. 360 8. The following statement, prominently displayed in a type 361 size equal to or larger than the type size used to display the 362 other items on the receipt: “If you have any questions about 363 your loan now or in the future, you should direct those 364 questions to ...(name of program licensee)... by ...(at least 365 two different ways in which a borrower may contact the program 366 licensee)....” 367 (2) WRITTEN DISCLOSURES AND STATEMENTS.— 368 (a) Notwithstanding s. 516.15(1), the loan contract and all 369 written disclosures and statements may be provided by a program 370 licensee to a borrower in English or in the language in which 371 the loan is negotiated. 372 (b) The program licensee shall provide to a borrower all 373 the statements required of licensees under s. 516.15. 374 (3) ORIGINATION FEES.—Notwithstanding s. 516.031, a program 375 licensee may: 376 (a) Contract for and receive an origination fee from a 377 borrower on a program loan. The program licensee may either 378 deduct the origination fee from the principal amount of the loan 379 disbursed to the borrower or capitalize the origination fee into 380 the principal balance of the loan. The origination fee is fully 381 earned and nonrefundable immediately upon the making of the 382 program loan and may not exceed the lesser of 6 percent of the 383 principal amount of the program loan made to the borrower, 384 exclusive of the origination fee, or $90. 385 (b) Not charge a borrower an origination fee more than 386 twice in any 12-month period. 387 (4) INSUFFICIENT FUNDS FEES AND DELINQUENCY CHARGES.—A 388 program licensee may: 389 (a) Notwithstanding s. 516.031, require payment from a 390 borrower of no more than $20 for fees incurred by the program 391 licensee from a dishonored payment due to insufficient funds of 392 the borrower. 393 (b) Notwithstanding s. 516.031(3)(a)9., contract for and 394 receive a delinquency charge for each payment in default for at 395 least 7 days if the charge is agreed upon, in writing, between 396 the program licensee and the borrower before it is imposed. 397 Delinquency charges may be imposed as follows: 398 1. For payments due monthly, the delinquency charge for a 399 payment in default may not exceed $15. 400 2. For payments due semimonthly, the delinquency charge for 401 a payment in default may not exceed $7.50. 402 3. For payments due every 2 weeks, the delinquency charge 403 for a payment in default may not exceed $7.50 if two payments 404 are due within the same calendar month, and may not exceed $5 if 405 three payments are due within the same calendar month. 406 407 The program licensee, or any wholly owned subsidiary of the 408 program licensee, may not sell or assign an unpaid debt to an 409 independent third party for collection purposes unless the debt 410 has been delinquent for at least 30 days. 411 (5) CREDIT EDUCATION.—Before disbursement of program loan 412 proceeds to the borrower, the program licensee must: 413 (a) Direct the borrower to the consumer credit counseling 414 services offered by an independent third party; or 415 (b) Provide a credit education program or seminar to the 416 borrower. The borrower is not required to participate in such 417 education program or seminar. A credit education program or 418 seminar offered pursuant to this paragraph must be provided at 419 no cost to the borrower. 420 (6) CREDIT REPORTING.— 421 (a) The program licensee shall report each borrower’s 422 payment performance to at least one consumer reporting agency. 423 (b) The office may not approve an applicant for the program 424 license before the applicant has been accepted as a data 425 furnisher by a consumer reporting agency. 426 (c) The program licensee shall provide each borrower with 427 the name or names of the consumer reporting agency or agencies 428 to which it will report the borrower’s payment history. 429 (7) PROGRAM LOAN UNDERWRITING.— 430 (a) The program licensee must underwrite each program loan 431 to determine a borrower’s ability and willingness to repay the 432 program loan pursuant to the program loan terms. The program 433 licensee may not make a program loan if it determines that the 434 borrower’s total monthly debt service payments at the time of 435 origination, including the program loan for which the borrower 436 is being considered and all outstanding forms of credit that can 437 be independently verified by the program licensee, exceed 50 438 percent of the borrower’s gross monthly income for a loan of not 439 more than $3,000, or exceed 36 percent of the borrower’s gross 440 monthly income for a loan of more than $3,000. 441 (b)1. The program licensee must seek information and 442 documentation pertaining to all of a borrower’s outstanding debt 443 obligations during the loan application and underwriting 444 process, including loans that are self-reported by the borrower 445 but not available through independent verification. The program 446 licensee must verify such information using a credit report from 447 at least one consumer reporting agency or through other 448 available electronic debt verification services that provide 449 reliable evidence of a borrower’s outstanding debt obligations. 450 2. The program licensee is not required to consider loans 451 made to a borrower by friends or family in determining the 452 borrower’s debt-to-income ratio. 453 (c) The program licensee must verify the borrower’s income 454 to determine the debt-to-income ratio using information from: 455 1. Electronic means or services that provide reliable 456 evidence of the borrower’s actual income; or 457 2. The Internal Revenue Service Form W-2, tax returns, 458 payroll receipts, bank statements, or other third-party 459 documents that provide reasonably reliable evidence of the 460 borrower’s actual income. 461 (8) WAIVERS.— 462 (a) A program licensee may not require, as a condition of 463 providing the program loan, that the borrower: 464 1. Waive any right, penalty, remedy, forum, or procedure 465 provided for in any law applicable to the program loan, 466 including the right to file and pursue a civil action or file a 467 complaint with or otherwise communicate with the office, a 468 court, or any other governmental entity. 469 2. Agree to the application of laws other than those of 470 this state. 471 3. Agree to resolve disputes in a jurisdiction outside of 472 this state. 473 (b) A waiver that is required as a condition of doing 474 business with the program licensee is presumed involuntary, 475 unconscionable, against public policy, and unenforceable. 476 (c) A program licensee may not refuse to do business with 477 or discriminate against a borrower or an applicant on the basis 478 of the borrower’s or applicant’s refusal to waive any right, 479 penalty, remedy, forum, or procedure, including the right to 480 file and pursue a civil action or complaint with, or otherwise 481 communicate with, the office, a court, or any other governmental 482 entity. The exercise of a person’s right to refuse to waive any 483 right, penalty, remedy, forum, or procedure, including a 484 rejection of a contract requiring a waiver, does not affect any 485 otherwise legal terms of a contract or an agreement. 486 (d) This subsection does not apply to any agreement to 487 waive any right, penalty, remedy, forum, or procedure, including 488 any agreement to arbitrate a claim or dispute after a claim or 489 dispute has arisen. This subsection does not affect the 490 enforceability or validity of any other provision of the 491 contract. 492 Section 5. Section 516.44, Florida Statutes, is created to 493 read: 494 516.44 Access partners.— 495 (1) ACCESS PARTNER AGREEMENT.—All arrangements between a 496 program licensee and an access partner must be specified in a 497 written access partner agreement between the parties. The 498 agreement must contain the following provisions: 499 (a) The access partner agrees to comply with this section 500 and all rules adopted under this section regarding the 501 activities of access partners. 502 (b) The office has access to the access partner’s books and 503 records pertaining to the access partner’s operations under the 504 agreement with the program licensee in accordance with s. 505 516.45(3) and may examine the access partner pursuant to s. 506 516.45. 507 (2) AUTHORIZED SERVICES.—A program licensee may use the 508 services of one or more access partners as provided in this 509 section. An access partner may perform one or more of the 510 following services from its physical business location for the 511 program licensee: 512 (a) Distributing, circulating, using, or publishing printed 513 brochures, flyers, fact sheets, or other written materials 514 relating to program loans that the program licensee may make or 515 negotiate. The written materials must be reviewed and approved 516 in writing by the program licensee before being distributed, 517 circulated, used, or published. 518 (b) Providing written factual information about program 519 loan terms, conditions, or qualification requirements to a 520 prospective borrower which has been prepared by the program 521 licensee or reviewed and approved in writing by the program 522 licensee. An access partner may discuss the information with a 523 prospective borrower in general terms. 524 (c) Notifying a prospective borrower of the information 525 needed in order to complete a program loan application. 526 (d) Entering information provided by the prospective 527 borrower on a preprinted or an electronic application form or in 528 a preformatted computer database. 529 (e) Assembling credit applications and other materials 530 obtained in the course of a credit application transaction for 531 submission to the program licensee. 532 (f) Contacting the program licensee to determine the status 533 of a program loan application. 534 (g) Communicating a response that is returned by the 535 program licensee’s automated underwriting system to a borrower 536 or a prospective borrower. 537 (h) Obtaining a borrower’s signature on documents prepared 538 by the program licensee and delivering final copies of the 539 documents to the borrower. 540 (i) Disbursing program loan proceeds to a borrower if this 541 method of disbursement is acceptable to the borrower, subject to 542 the requirements of subsection (3). A loan disbursement made by 543 an access partner under this paragraph is deemed to be made by 544 the program licensee on the date that the funds are disbursed or 545 otherwise made available by the access partner to the borrower. 546 (j) Receiving a program loan payment from the borrower if 547 this method of payment is acceptable to the borrower, subject to 548 the requirements of subsection (3). 549 (k) Operating an electronic access point through which a 550 prospective borrower may directly access the website of the 551 program licensee to apply for a program loan. 552 (3) RECEIPT OR DISBURSEMENT OF PROGRAM LOAN PAYMENTS.— 553 (a) A loan payment made by a borrower to an access partner 554 under paragraph (2)(j) must be applied to the borrower’s program 555 loan and deemed received by the program licensee as of the date 556 on which the payment is received by the access partner. 557 (b) An access partner that receives a loan payment from a 558 borrower must deliver or cause to be delivered to the borrower a 559 plain and complete receipt showing all of the information 560 specified in s. 516.43(1)(k) at the time that the payment is 561 made by the borrower. 562 (c) A borrower who submits a loan payment to an access 563 partner under this subsection is not liable for a failure or 564 delay by the access partner in transmitting the payment to the 565 program licensee. 566 (d) An access partner that disburses or receives loan 567 payments pursuant to paragraph (2)(i) or paragraph (2)(j) must 568 maintain records of all disbursements made and loan payments 569 received for at least 2 years. 570 (4) PROHIBITED ACTIVITIES.—An access partner may not: 571 (a) Provide counseling or advice to a borrower or 572 prospective borrower with respect to any loan term. 573 (b) Provide loan-related marketing material that has not 574 previously been approved by the program licensee to a borrower 575 or a prospective borrower. 576 (c) Negotiate a loan term between a program licensee and a 577 prospective borrower. 578 (d) Offer information pertaining to a single prospective 579 borrower to more than one program licensee. However, if a 580 program licensee has declined to offer a program loan to a 581 prospective borrower and has so notified the prospective 582 borrower in writing, the access partner may then offer 583 information pertaining to that borrower to another program 584 licensee with whom it has an access partner agreement. 585 (e) Except for the purpose of assisting a borrower in 586 obtaining a refinance program loan, offer information pertaining 587 to a prospective borrower to any program licensee if the 588 prospective borrower has an outstanding program loan. 589 (f) Charge a borrower any fee for a program loan. 590 (g) Perform in-person marketing of the program at a public 591 food service establishment as defined in s. 509.013(5), or at a 592 place where alcoholic beverages, as defined in s. 561.01(4), are 593 served for consumption. 594 (h) Perform in-person marketing of the program at a 595 location at which the primary purpose is the sale of liquor, as 596 defined in s. 565.01. 597 (5) DISCLOSURE STATEMENTS.— 598 (a) At the time that the access partner receives or 599 processes an application for a program loan, the access partner 600 shall provide the following statement to the applicant on behalf 601 of the program licensee, in at least 10-point type, and shall 602 request that the applicant acknowledge receipt of the statement 603 in writing: 604 605 Your loan application has been referred to us by 606 ...(name of access partner).... We may pay a fee to 607 ...(name of access partner)... for the successful 608 referral of your loan application. If you are approved 609 for the loan, ...(name of program licensee)... will 610 become your lender. If you have any questions about 611 your loan, now or in the future, you should direct 612 those questions to ...(name of program licensee)... by 613 ...(insert at least two different ways in which a 614 borrower may contact the program licensee).... If you 615 wish to report a complaint about ...(name of access 616 partner)... or ...(name of program licensee)... 617 regarding this loan transaction, you may contact the 618 Division of Consumer Finance of the Office of 619 Financial Regulation at 850-487-9687 or 620 http://www.flofr.com. 621 622 (b) If the loan applicant has questions about the program 623 loan which the access partner is not permitted to answer, the 624 access partner must make a good faith effort to assist the 625 applicant in making direct contact with the program licensee 626 before the program loan is consummated. 627 (6) COMPENSATION.— 628 (a) The program licensee may compensate an access partner 629 in accordance with a written agreement and a compensation 630 schedule that is agreed to by the program licensee and the 631 access partner, subject to the requirements in paragraph (b). 632 (b) The compensation of an access partner by a program 633 licensee is subject to the following requirements: 634 1. Compensation may not be paid to an access partner in 635 connection with a loan application unless the program loan is 636 consummated. 637 2. The access partner’s location for services and other 638 information required in subsection (7) must be reported to the 639 office. 640 3. Compensation paid by the program licensee to the access 641 partner may not exceed $65 per program loan, on average, plus $2 642 per payment received by the access partner on behalf of the 643 program licensee for the duration of the program loan, and may 644 not be charged directly or indirectly to the borrower. 645 (7) NOTICE TO OFFICE.—A program licensee that uses the 646 service of an access partner must notify the office, in a form 647 and manner prescribed by commission rule, within 15 days after 648 entering into a contract with an access partner regarding all of 649 the following: 650 (a) The name, business address, and licensing details of 651 the access partner and all locations at which the access partner 652 will perform services under this section. 653 (b) The name and contact information for an employee of the 654 access partner who is knowledgeable about, and has the authority 655 to execute, the access partner agreement. 656 (c) The name and contact information of one or more 657 employees of the access partner who are responsible for that 658 access partner’s referring activities on behalf of the program 659 licensee. 660 (d) A statement by the program licensee that it has 661 conducted due diligence with respect to the access partner and 662 has confirmed that none of the following apply: 663 1. The filing of a petition under the United States 664 Bankruptcy Code for bankruptcy or reorganization by the access 665 partner. 666 2. The commencement of an administrative or a judicial 667 license suspension or revocation proceeding, or the denial of a 668 license request or renewal, by any state, the District of 669 Columbia, any United States territory, or any foreign country in 670 which the access partner operates, plans to operate, or is 671 licensed to operate. 672 3. A felony indictment involving the access partner or an 673 affiliated party. 674 4. The felony conviction, guilty plea, or plea of nolo 675 contendere, regardless of adjudication, of the access partner or 676 an affiliated party. 677 5. Any suspected criminal act perpetrated in this state 678 relating to activities regulated under this chapter by the 679 access partner. 680 6. Notification by a law enforcement or prosecutorial 681 agency that the access partner is under criminal investigation, 682 including, but not limited to, subpoenas to produce records or 683 testimony and warrants issued by a court of competent 684 jurisdiction which authorize the search and seizure of any 685 records relating to a business activity regulated under this 686 chapter. 687 688 As used in this paragraph, the term “affiliated party” means a 689 director, officer, control person, employee, or foreign 690 affiliate of an access partner; or a person who has a 691 controlling interest in an access partner. 692 (e) Any other information requested by the office, subject 693 to the limitations specified in s. 516.45(3). 694 (8) NOTICE OF CHANGES.—An access partner must provide the 695 program licensee with a written notice sent by registered mail 696 within 30 days after any change is made to the information 697 specified in paragraphs (7)(a)-(c) and within 30 days after the 698 occurrence or knowledge of any of the events specified in 699 paragraph (7)(d). 700 (9) RESPONSIBILITY FOR ACTS OF AN ACCESS PARTNER.—A program 701 licensee is responsible for any act of its access partner if 702 such act is a violation of this chapter. 703 (10) RULEMAKING.—The commission shall adopt rules to 704 implement this section. 705 Section 6. Section 516.45, Florida Statutes, is created to 706 read: 707 516.45 Examinations, investigations, and grounds for 708 disciplinary action.— 709 (1) Notwithstanding any other law, the office shall examine 710 each program licensee that is accepted into the program in 711 accordance with this chapter. 712 (2) Notwithstanding subsection (1), the office may waive 713 one or more branch office examinations if the office finds that 714 such examinations are not necessary for the protection of the 715 public due to the centralized operations of the program licensee 716 or other factors acceptable to the office. 717 (3) The scope of any investigation or examination of a 718 program licensee or access partner must be limited to those 719 books, accounts, records, documents, materials, and matters 720 reasonably necessary to determine compliance with this chapter. 721 (4) A program licensee who violates any applicable 722 provision of this chapter is subject to disciplinary action 723 pursuant to s. 516.07(2). Any such disciplinary action is 724 subject to s. 120.60. The program licensee is also subject to 725 disciplinary action for a violation of s. 516.44 committed by 726 any of its access partners. 727 (5) The office may take any of the following actions 728 against an access partner who violates s. 516.44: 729 (a) Bar the access partner from performing services under 730 this chapter. 731 (b) Bar the access partner from performing services at one 732 or more of its specific locations. 733 (c) Impose an administrative fine on the access partner of 734 up to $5,000 in a calendar year. 735 (6) The commission shall adopt rules to implement this 736 section. 737 Section 7. Section 516.46, Florida Statutes, is created to 738 read: 739 516.46 Annual reports by program licensees and the office.— 740 (1) By March 15, 2021, and each year thereafter, a program 741 licensee shall file a report with the office on a form and in a 742 manner prescribed by commission rule. The report must include 743 each of the items specified in subsection (2) for the preceding 744 year using aggregated or anonymized data without reference to 745 any borrower’s nonpublic personal information or any program 746 licensee’s or access partner’s proprietary or trade secret 747 information. 748 (2) By January 1, 2022, and each year thereafter, the 749 office shall post a report on its website summarizing the use of 750 the program based on the information contained in the reports 751 filed in the preceding year by program licensees under 752 subsection (1). The office’s report must publish the information 753 in the aggregate so as not to identify data by any specific 754 program licensee. The report must specify the period to which 755 the report corresponds and must include, but is not limited to, 756 the following for that period: 757 (a) The number of applicants approved for a program license 758 by the office. 759 (b) The number of program loan applications received by 760 program licensees, the number of program loans made under the 761 program, the total amount loaned, the distribution of loan 762 lengths upon origination, and the distribution of interest rates 763 and principal amounts upon origination among those program 764 loans. 765 (c) The number of borrowers who obtained more than one 766 program loan and the distribution of the number of program loans 767 per borrower. 768 (d) Of those borrowers who obtained more than one program 769 loan and had a credit score by the time of their subsequent 770 loan, the percentage of those borrowers whose credit scores 771 increased between successive loans, based on information from at 772 least one major credit bureau, and the average size of the 773 increase. In each case, the report must include the name of the 774 credit score, such as FICO or VantageScore, which the program 775 licensee is required to disclose. 776 (e) The income distribution of borrowers upon program loan 777 origination, including the number of borrowers who obtained at 778 least one program loan and who resided in a low-income or 779 moderate-income census tract at the time of their loan 780 applications. 781 (f) The number of borrowers who obtained program loans for 782 the following purposes, based on the borrowers’ responses at the 783 time of their loan applications indicating the primary purpose 784 for which the program loans were obtained: 785 1. To pay medical expenses. 786 2. To pay for vehicle repair or a vehicle purchase. 787 3. To pay bills. 788 4. To consolidate debt. 789 5. To build or repair credit history. 790 6. To finance a small business. 791 7. To pay other expenses. 792 (g) The number of borrowers who self-report that they had a 793 bank account at the time of their loan application and the 794 number of borrowers who self-report that they did not have a 795 bank account at the time of their loan application. 796 (h) For refinance program loans: 797 1. The number and percentage of borrowers who applied for a 798 refinance program loan. 799 2. Of those borrowers who applied for a refinance program 800 loan, the number and percentage of borrowers who obtained a 801 refinance program loan. 802 (i) The performance of program loans as reflected by all of 803 the following: 804 1. The number and percentage of borrowers who experienced 805 at least one delinquency lasting between 7 and 29 days and the 806 distribution of principal loan amounts corresponding to those 807 delinquencies. 808 2. The number and percentage of borrowers who experienced 809 at least one delinquency lasting between 30 and 59 days and the 810 distribution of principal loan amounts corresponding to those 811 delinquencies. 812 3. The number and percentage of borrowers who experienced 813 at least one delinquency lasting 60 days or more and the 814 distribution of principal loan amounts corresponding to those 815 delinquencies. 816 (3) The commission shall adopt rules to implement this 817 section. 818 Section 8. Sections 516.405-516.46, Florida Statutes, are 819 repealed on July 1, 2029, unless reenacted or superseded by 820 another law enacted by the Legislature before that date. 821 Section 9. For the 2019-2020 fiscal year, the sum of 822 $407,520 in nonrecurring funds from the Administrative Trust 823 Fund is appropriated to the Office of Financial Regulation for 824 the purpose of implementing this act. 825 Section 10. This act shall take effect January 1, 2020.