Florida Senate - 2020 SB 1282 By Senator Harrell 25-01440-20 20201282__ 1 A bill to be entitled 2 An act relating to animal cremation; creating s. 3 501.961, F.S.; providing a short title; defining 4 terms; requiring a provider of companion animal 5 cremation services to provide certain individuals and 6 entities with a written description of the services 7 that the provider offers; requiring the written 8 description to include a detailed explanation of each 9 service offered; providing that the written 10 description may not contain false or misleading 11 information; requiring certain entities that make 12 referrals to providers or accept deceased companion 13 animals for cremation through a provider to make the 14 provider’s written description of services available 15 to owners or their representatives; requiring certain 16 providers to include a certification with the returned 17 animal’s remains; providing requirements for the 18 certification; providing that certain acts are 19 unlawful; providing civil penalties for initial and 20 subsequent offenses; providing circumstances under 21 which a person commits an unfair or deceptive act or 22 practice or engages in an unfair method of competition 23 in violation of certain provisions; providing for a 24 private right of action; providing powers of the 25 Department of Agriculture and Consumer Services; 26 requiring the department to adopt rules; providing an 27 effective date. 28 29 Be It Enacted by the Legislature of the State of Florida: 30 31 Section 1. Section 501.961, Florida Statutes, is created to 32 read: 33 501.961 Animal cremation.— 34 (1) SHORT TITLE.—This section may be cited as “Sevilla’s 35 Law.” 36 (2) DEFINITIONS.—As used in this section, the term: 37 (a) “Commingling of significant amounts of cremation 38 remains from different animals” means the commingling of remains 39 such that specific cremation remains cannot be attributed to a 40 particular animal or the cremation remains attributed to one 41 companion animal contain more than 1 percent by weight of 42 cremation remains from one or more other companion animals. The 43 term does not include the presence, in the cremation remains of 44 a companion animal, of the remains of any creature that was 45 contained within the body of that animal at the time of 46 cremation, including parasites, insects, food, or creatures 47 eaten by that companion animal. 48 (b) “Communal cremation” means a cremation process in which 49 companion animals are cremated together without effective 50 partitions or separation during the cremation process such that 51 the commingling of significant amounts of cremation remains from 52 different companion animals is likely or certain to occur. 53 (c) “Companion animal” or “animal” means a deceased animal 54 that had a companion relationship or a pet relationship with its 55 owner at the time of the animal’s death. 56 (d) “Cremation remains” means the material remaining after 57 the cremation of an animal, which may include ashes, skeletal 58 remains, and other residue resulting from the incineration 59 process, and which may be pulverized or otherwise processed by 60 the provider of cremation services. 61 (e) “Department” means the Department of Agriculture and 62 Consumer Services. 63 (f) “Individually partitioned cremation” means a cremation 64 process in which the commingling of significant amounts of 65 cremation remains from different companion animals is unlikely 66 to occur and: 67 1. Only one companion animal at a time is cremated in the 68 incinerator; or 69 2. More than one companion animal is cremated in the 70 incinerator at the same time, but each of the animals is 71 completely separated from the others by partitions during the 72 cremation process. 73 (g) “On a regular basis” means that the person or business 74 entity referring animal owners or bringing business to a 75 provider: 76 1. Has an ongoing contractual or agency relationship with 77 the provider relating to the cremation of companion animals; 78 2. Regularly receives compensation or consideration from 79 the provider or animal owners relating to the cremation of 80 companion animals by the provider; or 81 3. Refers or brings to the provider the business of more 82 than five animal owners in an average month. 83 (h) “Provider” means a person, company, or other entity 84 engaging in the business of cremating deceased companion animals 85 in this state. 86 (3) WRITTEN DESCRIPTION OF SERVICES.— 87 (a) A provider of companion animal cremation services shall 88 provide, without charge, to all of the following a written 89 description of the services that the provider offers: 90 1. The owner of each deceased animal for whom the provider 91 agrees to provide cremation services, or the person making 92 cremation arrangements on the owner’s behalf. 93 2. All veterinarians, pet shops, and other persons or 94 entities known to the provider who refer animal owners or bring 95 deceased animals to the provider on a regular basis. 96 3. The department. 97 4. Any other person, upon request. 98 (b) The written description of services: 99 1. May be in the form of a brochure; 100 2. Must be provided in quantities sufficient to allow its 101 distribution to animal owners whose business is being referred 102 or brought to the provider; 103 3. Must include a detailed explanation of each service 104 offered for each type or level of cremation service offered. If 105 any part of the deceased companion animal will be removed, used, 106 or sold by the provider before or after the cremation, the 107 written description of services must disclose that fact; and 108 4. May not include false or misleading information. A 109 written description of services is misleading if it: 110 a. Fails to include a detailed explanation of the cremation 111 services offered or fails to include, for each type or level of 112 cremation service offered, any of the disclosures required under 113 this subsection; 114 b. Uses the terms “private” or “individual” with respect to 115 any communal cremation procedure or with respect to an 116 individually partitioned cremation procedure that will cremate 117 more than one companion animal at the same time; 118 c. Uses the terms “individually partitioned” or “separate” 119 with respect to a communal cremation process; or 120 d. Includes any text, picture, illustration, or combination 121 thereof, or uses any layout, typography, or color scheme, which 122 reasonably causes confusion about the nature of the services to 123 be provided or obstructs certain parts of the written 124 description of services. 125 (4) PERSONS REFERRING OR BRINGING BUSINESS TO A PROVIDER.— 126 (a) A veterinarian, pet shop, or another person who refers 127 owners of deceased animals, or persons making arrangements on an 128 owner’s behalf, to a provider on a regular basis shall, at the 129 time of the referral, make a copy of the provider’s written 130 description of services available to such person. 131 (b) A veterinarian, pet shop, or other person or business 132 entity that accepts, on a regular basis, deceased companion 133 animals for cremation through services obtained from a provider 134 shall make a copy of the provider’s written description of 135 services available to each animal owner, or person making 136 arrangements on the owner’s behalf, from whom a deceased 137 companion animal is accepted. 138 (c) A copy of the written description of services may be 139 given to the animal owner, or the person making arrangements on 140 the owner’s behalf, at the time the services are offered. 141 (d) For purposes of this subsection, publishing or 142 otherwise disseminating advertising for a provider of companion 143 animal cremation services does not, in and of itself, constitute 144 referring or bringing business to that provider. 145 (5) CERTIFICATION; PENALTY FOR FALSE CERTIFICATION.—If a 146 provider’s services include the return of the cremation remains 147 of the cremated animal, the provider shall include a 148 certification along with the returned cremation remains. The 149 certification must declare, to the best of the provider’s 150 knowledge and belief that, except as otherwise specifically 151 indicated on the certificate, the cremation and any other 152 services specified were provided in accordance with the 153 representations of the provider in the applicable portions of 154 the provider’s written description of services. 155 (6) UNLAWFUL ACTS.—It is unlawful: 156 (a) For a provider to prepare or distribute a written 157 description of services that the provider knows or should know 158 to be false or misleading. A first offense is punishable by a 159 fine of at least $1,001 but not more than $1,500, and each 160 subsequent offense is punishable by a fine of at least $2,000 161 but not more than $2,500. 162 (b) To intentionally fail to prepare or distribute a 163 written description of services as required by this section. A 164 first offense is punishable by a fine of at least $1,001 but not 165 more than $1,500, and each subsequent offense is punishable by a 166 fine of at least $2,000 but not more than $2,500. 167 (c) To knowingly make a false certification under 168 subsection (4). A first offense is punishable by a fine of at 169 least $1,001 but not more than $1,500, and each subsequent 170 offense is punishable by a fine of at least $2,000 but not more 171 than $2,500. 172 (7) VIOLATION AS A DECEPTIVE ACT OR PRACTICE OR UNFAIR 173 TRADE PRACTICE.—A person who commits an act or practice declared 174 to be unlawful under subsection (6) or who violates this section 175 commits an unfair or deceptive act or practice or unfair method 176 of competition in violation of part II of chapter 501 and is 177 subject to the penalties and remedies provided therein. 178 (8) PRIVATE RIGHT OF ACTION.—In addition to any other 179 penalties or remedies provided by law, a person who is injured 180 by a violation of this act may bring a civil action to recover 181 damages or punitive damages, including costs, court costs, and 182 attorney fees. This act may not be construed to limit any right 183 or remedy provided under law. 184 (9) POWERS OF THE DEPARTMENT.— 185 (a) The department may conduct an investigation of any 186 person or provider if there is an appearance, either upon 187 complaint or otherwise, that a violation of this section or of 188 any rule adopted or order issued pursuant to this section has 189 been committed or is about to be committed. 190 (b) The department may issue and serve subpoenas and 191 subpoenas duces tecum to compel the attendance of witnesses and 192 the production of all books, accounts, records, and other 193 documents and materials relevant to an examination or 194 investigation. The department, or its duly authorized 195 representative, may administer oaths and affirmations to any 196 person. 197 (c) The department may enter an order imposing one or more 198 of the penalties set forth in subsection (6) if the department 199 finds that a provider, person or business entity that regularly 200 refers animal owners to a provider, or an agent, a servant, or 201 an employee thereof, has: 202 1. Violated or is operating in violation of this section or 203 department rule or order; 204 2. Refused or failed, or any of its principal officers has 205 refused or failed, after notice, to produce any records of such 206 organization or to disclose any information required to be 207 disclosed under this section or department rules; or 208 3. Made a material false statement in response to any 209 department request or investigation. 210 (d) Upon a finding as set forth in paragraph (c), the 211 department may enter an order that does one or more of the 212 following: 213 1. Issues a notice of noncompliance pursuant to s. 120.695. 214 2. Issues a cease and desist order that directs that the 215 person cease and desist specified activities. 216 3. Imposes an administrative fine in the Class II category 217 pursuant to s. 570.971 for each act or omission. 218 4. Imposes an administrative fine in the Class III category 219 pursuant to s. 570.971 for each act of omission that involves 220 fraud or deception. 221 (e) Except as otherwise provided in this section, the 222 administrative proceedings that could result in the entry of an 223 order imposing any of the penalties specified in paragraph (d) 224 are governed by chapter 120. 225 (f) All fines collected by the department under paragraph 226 (d) must be paid into the General Inspection Trust Fund. 227 (10) RULEMAKING AUTHORITY.—The department may adopt rules 228 pursuant to ss. 120.536(1) and 120.54 to implement this section. 229 Section 2. This act shall take effect July 1, 2020.