Florida Senate - 2021 COMMITTEE AMENDMENT
Bill No. SB 1948
Ì4864803Î486480
LEGISLATIVE ACTION
Senate . House
Comm: RCS .
03/16/2021 .
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The Committee on Commerce and Tourism (Bean) recommended the
following:
1 Senate Amendment (with title amendment)
2
3 Delete lines 564 - 729
4 and insert:
5 Section 10. Section 443.1113, Florida Statutes, is amended
6 to read:
7 443.1113 Reemployment Assistance Claims and Benefits
8 Information System.—
9 (1) The Department of Economic Opportunity shall maintain a
10 system for the efficient distribution of benefits and the
11 effective operation and management of the reemployment
12 assistance program. The To the extent that funds are
13 appropriated for each phase of the Reemployment Assistance
14 Claims and Benefits Information system may be cited by the
15 Legislature, the Department of Economic Opportunity shall
16 replace and enhance the functionality provided in the following
17 systems with an integrated Internet-based system that is known
18 as the “Reemployment Assistance Claims and Benefits Information
19 System” and must:
20 (a) Be accessible through the Internet Claims and benefit
21 mainframe system.
22 (b) Be accessible on mobile devices and personal computers
23 Florida unemployment Internet direct.
24 (c) Process reemployment assistance claims Florida
25 continued claim Internet directory.
26 (d) Process benefit payments Call center interactive voice
27 response system.
28 (e) Monitor for and manage the collection of overpayments
29 Benefit overpayment screening system.
30 (f) Perform adjudication functions Internet and Intranet
31 appeals system.
32 (g) Process appeals and manage appeal hearings.
33 (h) Manage and process employer charging.
34 (2) Wherever cost-effective and operationally feasible, the
35 Reemployment Assistance Claims and Benefits System shall
36 accomplish the following main business objectives:
37 (a) Wherever cost-effective and operationally feasible,
38 Eliminate or automate existing paper processes and enhance any
39 existing automated workflows in order to expedite customer
40 transactions and eliminate redundancy.
41 (b) Enable and enhance online, self-service capabilities
42 access to claimant and employer information and federal and
43 state reporting.
44 (c) Integrate benefit payment control with the adjudication
45 program and collection system in order to improve the detection
46 of fraud.
47 (d) Comply with all requirements established in federal and
48 state law for reemployment assistance.
49 (e) Integrate with the Department of Revenue’s statewide
50 unified tax system that collects reemployment assistance taxes.
51 (3) The scope of the Reemployment Assistance Claims and
52 Benefits Information System does not include any of the
53 following functionalities:
54 (a) Collection of reemployment assistance taxes.
55 (b) General ledger, financial management, or budgeting
56 capabilities.
57 (c) Human resource planning or management capabilities.
58 (4)(a) The Department of Economic Opportunity shall perform
59 an annual review of the system and identify enhancements or
60 modernization efforts that improve the delivery of services to
61 claimants and employers and reporting to state and federal
62 entities.
63 (b) The Department shall seek input on recommended
64 enhancements from, at a minimum, the following entities:
65 1. The Florida Digital Service within the Department of
66 Management Services.
67 2. The General Tax Administration Program Office within the
68 Department of Revenue.
69 3. The Division of Accounting and Auditing within the
70 Department of Financial Services.
71 (5) By October 1, 2023, and each year thereafter, the
72 Department of Economic Opportunity shall submit a Reemployment
73 Assistance Claims and Benefits Information System report to the
74 Governor, the President of the Senate, and the Speaker of the
75 House of Representatives. The report must, at a minimum,
76 include:
77 (a) A summary of maintenance, enhancement, and
78 modernization efforts over the last fiscal year.
79 (b) A 3-year outlook of recommended enhancements or
80 modernization efforts that includes projected costs and
81 timeframes for completion The project to implement the
82 Reemployment Assistance Claims and Benefits Information System
83 is comprised of the following phases and corresponding
84 implementation timeframes:
85 (a) No later than the end of fiscal year 2009-2010
86 completion of the business re-engineering analysis and
87 documentation of both the detailed system requirements and the
88 overall system architecture.
89 (b) The Reemployment Assistance Claims and Benefits
90 Internet portal that replaces the Florida Unemployment Internet
91 Direct and the Florida Continued Claims Internet Directory
92 systems, the Call Center Interactive Voice Response System, the
93 Benefit Overpayment Screening System, the Internet and Intranet
94 Appeals System, and the Claims and Benefits Mainframe System
95 shall be deployed to full operational status no later than the
96 end of fiscal year 2013-2014.
97 (5) The Department of Economic Opportunity shall implement
98 the following project governance structure until such time as
99 the project is completed, suspended, or terminated:
100 (a) The project sponsor for the Reemployment Assistance
101 Claims and Benefits Information System project is the
102 department.
103 (b) The project shall be governed by an executive steering
104 committee composed of the following voting members or their
105 designees:
106 1. The executive director of the department.
107 2. The executive director of the Department of Revenue.
108 3. The director of the Division of Workforce Services
109 within the department.
110 4. The program director of the General Tax Administration
111 Program Office within the Department of Revenue.
112 5. The chief information officer of the department.
113 (c) The executive steering committee has the overall
114 responsibility for ensuring that the project meets its primary
115 objectives and is specifically responsible for:
116 1. Providing management direction and support to the
117 project management team.
118 2. Assessing the project’s alignment with the strategic
119 goals of the department for administering the reemployment
120 assistance program.
121 3. Reviewing and approving or disapproving any changes to
122 the project’s scope, schedule, and costs.
123 4. Reviewing, approving or disapproving, and determining
124 whether to proceed with any major project deliverables.
125 5. Recommending suspension or termination of the project to
126 the Governor, the President of the Senate, and the Speaker of
127 the House of Representatives if it determines that the primary
128 objectives cannot be achieved.
129 (d) The project management team shall work under the
130 direction of the executive steering committee and shall be
131 minimally comprised of senior managers and stakeholders from the
132 department and the Department of Revenue. The project management
133 team is responsible for:
134 1. Providing daily planning, management, and oversight of
135 the project.
136 2. Submitting an operational work plan and providing
137 quarterly updates to that plan to the executive steering
138 committee. The plan must specify project milestones,
139 deliverables, and expenditures.
140 3. Submitting written monthly project status reports to the
141 executive steering committee which include:
142 a. Planned versus actual project costs;
143 b. An assessment of the status of major milestones and
144 deliverables;
145 c. Identification of any issues requiring resolution, the
146 proposed resolution for these issues, and information regarding
147 the status of the resolution;
148 d. Identification of risks that must be managed; and
149 e. Identification of and recommendations regarding
150 necessary changes in the project’s scope, schedule, or costs.
151 All recommendations must be reviewed by project stakeholders
152 before submission to the executive steering committee in order
153 to ensure that the recommendations meet required acceptance
154 criteria.
155 Section 11. For the 2021-2022 fiscal year, the Department
156 of Economic Opportunity shall take actions to modernize the
157 Reemployment Assistance Claims and Benefits Information System
158 as provided in the General Appropriations Act.
159
160 ================= T I T L E A M E N D M E N T ================
161 And the title is amended as follows:
162 Delete lines 39 - 57
163 and insert:
164 circumstances; amending s. 443.1113, F.S.; requiring
165 the department to maintain an effective and efficient
166 system relating to the reemployment assistance
167 program; revising the functions and objectives of the
168 Reemployment Assistance Claims and Benefits
169 Information System; requiring the department to
170 perform an annual review of the system; requiring the
171 department to seek input from certain state entities
172 when performing such review; requiring the department
173 to submit an annual report to the Governor and the
174 Legislature beginning on a specified date; providing
175 requirements for such report; deleting obsolete
176 language; requiring for the 2021-2022 fiscal year that
177 the department take actions to modernize the system as
178 directed in the General Appropriations Act; amending
179 s. 443.151, F.S.; revising the