Florida Senate - 2022 CS for SB 944 By the Committee on Rules; and Senator Baxley 595-03643-22 2022944c1 1 A bill to be entitled 2 An act relating to online marketplace transparency; 3 creating s. 559.953, F.S.; defining terms; requiring 4 online marketplaces to require high-volume third-party 5 sellers using their service to provide certain 6 information to the online marketplace within a 7 specified timeframe; requiring the online marketplace 8 to verify such information, or changes to such 9 information, within a specified timeframe; providing 10 that information on valid government-issued tax 11 documents is presumed verified as of the issuance 12 date; requiring an online marketplace to update and 13 require certification of the updated information at 14 least annually; requiring the online marketplace to 15 suspend certain sellers who do not provide such a 16 certification or updated information; requiring online 17 marketplaces to disclose certain information in a 18 specified manner; requiring specified disclosures; 19 prohibiting certain collected data from being used for 20 any other purpose unless required by law; requiring 21 online marketplaces to implement and maintain certain 22 security procedures and practices relating to data 23 security; providing for enforcement; providing 24 construction; authorizing the Department of Legal 25 Affairs to adopt rules; preempting the regulation of 26 the verification and disclosure of such information to 27 the department; providing an effective date. 28 29 Be It Enacted by the Legislature of the State of Florida: 30 31 Section 1. Section 559.953, Florida Statutes, is created to 32 read: 33 559.953 Disclosure of information by online marketplaces.— 34 (1) DEFINITIONS.—As used in this section, the term: 35 (a) “Consumer product” means a product that is used or 36 bought for use primarily for personal, family, or household 37 purposes. 38 (b) “High-volume third-party seller” means a participant in 39 an online marketplace that is a third-party seller and that, in 40 any continuous 12-month period during the previous 24 months, 41 has entered into 200 or more discrete sales or transactions of 42 new or unused consumer products resulting in the accumulation of 43 an aggregate total of $5,000 or more in gross revenues. Only 44 sales or transactions made through the online marketplace for 45 which payment was processed by the online marketplace, either 46 directly or through the online marketplace’s payment processer, 47 count towards the calculation for the number of discrete sales 48 or transactions or the gross revenues. 49 (c) “Online marketplace” means any consumer-directed 50 electronically based or accessed platform that: 51 1. Includes features that allow for, facilitate, or enable 52 third-party sellers to engage in the sale, purchase, payment, 53 storage, shipping, or delivery of a consumer product in the 54 United States; 55 2. Is used by one or more third-party sellers for such 56 purposes; and 57 3. Has a contractual or similar relationship with consumers 58 governing their use of the platform to purchase consumer 59 products. 60 (d) “Seller” means a person who sells, offers to sell, or 61 contracts to sell a consumer product through an online 62 marketplace. 63 (e) “Third-party seller” means any seller, independent of 64 an online marketplace, that sells, offers to sell, or contracts 65 to sell a consumer product in the United States through an 66 online marketplace. The term does not include, with respect to 67 an online marketplace: 68 1. A seller that operates the online marketplace; 69 2. A business entity that has made available to the general 70 public the entity’s name, business address, and contact 71 information; 72 3. A business entity with an ongoing contractual 73 relationship with the online marketplace to provide the online 74 marketplace with the manufacture, distribution, wholesaling, or 75 fulfillment of shipments of consumer products; or 76 4. A business entity that has provided to the online 77 marketplace identifying information that has been verified. 78 (f) “Verify” means to confirm information and documentation 79 provided to an online marketplace by the use of one or more 80 methods that enable the online marketplace to reliably determine 81 that any information and documents provided which correspond to 82 the seller or an individual acting on the seller’s behalf are 83 valid, not misappropriated, and not falsified. 84 (2) VERIFICATION.— 85 (a) An online marketplace shall require that any high 86 volume third-party seller on the online marketplace provide the 87 online marketplace with all of the following information within 88 10 days after qualifying as a high-volume third-party seller: 89 1. Deposit account information from a financial 90 institution. If the high-volume third-party seller does not have 91 deposit account information at a financial institution, such 92 seller must provide the online marketplace with the name of the 93 payee for payments issued by the online marketplace to the high 94 volume third-party seller, and the information must be confirmed 95 by the online marketplace or by another third party contracted 96 by the online marketplace. 97 2. Contact information, including all of the following: 98 a. A valid e-mail address and phone number. 99 b. If the high-volume third-party seller is an individual, 100 the individual’s name. 101 c. If the high-volume third-party seller is not an 102 individual, either a copy of a government-issued photo 103 identification for an individual acting on behalf of such seller 104 which includes such individual’s name and physical address or a 105 copy of a government-issued record or tax document that includes 106 the business name and physical address of the high-volume third 107 party seller. 108 3. A business tax identification number or, if the high 109 volume third-party seller does not have a business tax 110 identification number, a taxpayer identification number. 111 (b) The online marketplace shall verify the information the 112 high-volume third-party seller provides under this subsection 113 within 10 days after receiving such information. If the high 114 volume third-party seller provides any changes to the 115 information, the online marketplace must verify such changes 116 within 10 days after receiving the information. If a high-volume 117 third-party seller provides a copy of a valid government-issued 118 tax document, the information contained within such tax document 119 shall be presumed verified as of the date of issuance of such 120 document. 121 (c) The online marketplace shall, on at least an annual 122 basis, notify each high-volume third-party seller on the online 123 marketplace that such seller must inform the online marketplace 124 of any changes to the information previously provided by the 125 seller within 10 days after receiving the notification. The 126 notification must require the high-volume third-party seller to 127 either electronically certify that the high-volume third-party 128 seller’s information is unchanged or provide changes to the 129 information as necessary. If the online marketplace becomes 130 aware that a high-volume third-party seller has not certified 131 that such information is unchanged or provided such changed 132 information within 10 days after receiving such notification, 133 the online marketplace must suspend the selling privileges of 134 the high-volume third-party seller until such seller provides 135 such certification or changed information. 136 (3) DISCLOSURE.— 137 (a) An online marketplace shall disclose to consumers, in a 138 clear and conspicuous manner in the order confirmation message 139 or other document or communication made to the consumer after 140 the purchase is finalized and in the consumer’s account 141 transaction history, all of the following information of any 142 high-volume third-party seller with an aggregate total of 143 $20,000 or more in annual gross revenues on its online platform: 144 1. The full name of the high-volume third-party seller, 145 which may include the seller’s name or company name, or the name 146 by which the seller or company operates on the online 147 marketplace. 148 2. The full physical address of the high-volume third-party 149 seller. If the seller certifies to the online marketplace that 150 the seller does not have a business address and only has a 151 residential street address, or has a combined business and 152 residential address, the online marketplace may: 153 a. Disclose to consumers the country of the seller and, if 154 applicable, the state in which the seller resides. 155 b. Inform consumers that a business address is not 156 available for the seller and that consumer inquiries should be 157 submitted to the seller by telephone, e-mail, or other means of 158 electronic messaging provided to the seller by the online 159 marketplace. If the seller certifies to the online marketplace 160 that the seller is a business that has a physical address for 161 product returns, the online marketplace may disclose the 162 seller’s physical address for product returns. 163 3. Contact information for the high-volume third-party 164 seller, including a telephone number or an e-mail address or 165 other means of direct electronic messaging, which may be 166 provided to the seller by the online marketplace, to allow for 167 direct, unhindered communication with the seller. If the only 168 telephone number of the seller is the personal telephone number 169 of the seller, the online marketplace must inform consumers that 170 a telephone number is not available for the seller and that 171 consumer inquiries should be submitted to the seller’s e-mail 172 address or other means of electronic messaging provided to the 173 seller by the online marketplace. 174 4. Whether the high-volume third-party seller used a 175 different seller to supply the consumer product to the consumer 176 upon purchase. Upon the request of the consumer, the online 177 marketplace shall disclose the identification of a seller, if 178 the seller is different from the high-volume third-party seller 179 listed on the consumer product listing before the purchase. 180 (b) If an online marketplace becomes aware that a high 181 volume third-party seller has made a false representation to the 182 online marketplace in order to restrict access to the full 183 physical address, telephone number, or e-mail address required 184 in paragraph (a), the online marketplace must, after providing 185 the seller with written or electronic notice, require the full 186 disclosure of the high-volume third-party seller’s full physical 187 address, telephone number, and e-mail address. If such 188 information is not disclosed within 10 days after notification, 189 the online marketplace must suspend the selling privileges of 190 the high-volume third-party seller on the online marketplace 191 until the required information is disclosed. 192 (c) An online marketplace shall provide to consumers, in a 193 conspicuous manner on the consumer product listing of any high 194 volume third-party seller, a reporting mechanism that allows for 195 electronic and telephonic reporting of suspicious marketplace 196 activity to the online marketplace. 197 (d) This subsection does not prevent an online marketplace 198 from using any additional measures, electronic or otherwise, 199 that it deems necessary to prevent spam, fraud, or abuse in 200 communication between the consumer and the high-volume third 201 party seller, or the sale of fraudulent, stolen, or counterfeit 202 consumer products on its platform. 203 (4) DATA USE LIMITATION.—Data collected solely to comply 204 with the requirements of this section may not be used for any 205 other purpose unless required by law. 206 (5) DATA SECURITY REQUIREMENT.—An online marketplace shall 207 implement and maintain reasonable security procedures and 208 practices, including administrative, physical, and technical 209 safeguards, which are appropriate to the nature of the data and 210 the purposes for which the data will be used, to protect the 211 data collected to comply with the requirements of this section 212 from unauthorized use, disclosure, access, destruction, or 213 modification. 214 (6) ENFORCEMENT.—A violation of this section constitutes a 215 violation of the Deceptive and Unfair Trade Practices Act under 216 part II of chapter 501. A person who violates this section is 217 subject to the penalties and remedies provided therein. 218 Notwithstanding s. 501.211, this section does not create a 219 private cause of action in favor of any person damaged by a 220 violation of this section. 221 (7) RULES.—The Department of Legal Affairs may adopt rules 222 with respect to collecting and verifying information under this 223 section, provided that such rules are limited to what is 224 necessary to collect and verify such information. 225 (8) PREEMPTION.—The regulation of the requirement for 226 online marketplaces to verify information from high-volume 227 third-party sellers on a one-time or ongoing basis or disclose 228 information to consumers is preempted to the department. A local 229 governmental entity may not establish, mandate, or otherwise 230 require the verification or disclosure of such information. 231 Section 2. This act shall take effect January 1, 2023.