Florida Senate - 2024 SB 1132 By Senator Martin 33-00050A-24 20241132__ 1 A bill to be entitled 2 An act relating to access to financial institution 3 customer accounts; amending s. 280.051, F.S.; 4 providing additional grounds for qualified public 5 depositories to be suspended and disqualified; 6 amending s. 280.054, F.S.; providing additional acts 7 deemed knowing and willful violations by qualified 8 public depositors which are subject to certain 9 penalties; creating s. 655.49, F.S.; requiring 10 financial institutions that take actions to restrict 11 customers’ and members’ account access to file 12 termination-of-access reports with the Office of 13 Financial Regulation; providing exceptions from the 14 reporting requirements; requiring such reports to be 15 filed at such time and to contain such information as 16 required by the Financial Services Commission; 17 providing duties of the Office of Financial 18 Regulation; providing reporting requirements for the 19 office; providing violations and penalties; 20 authorizing the office to provide the reports and 21 certain information to specified entities under 22 certain circumstances; providing that the financial 23 institutions’ customers and members have a cause of 24 action under certain circumstances; authorizing such 25 customers and members to recover damages, together 26 with costs and attorney fees; providing a time limit 27 for initiating causes of action; providing an 28 effective date. 29 30 Be It Enacted by the Legislature of the State of Florida: 31 32 Section 1. Subsection (16) is added to section 280.051, 33 Florida Statutes, to read: 34 280.051 Grounds for suspension or disqualification of a 35 qualified public depository.—A qualified public depository may 36 be suspended or disqualified or both if the Chief Financial 37 Officer determines that the qualified public depository has: 38 (16) Pursuant to a determination notice reported by the 39 Office of Financial Regulation under s. 655.49, acted in bad 40 faith when terminating, suspending, or taking similar action 41 restricting a customer’s or member’s account, or failed to 42 timely file a termination-of-access report with the office as 43 required under s. 655.49. 44 Section 2. Paragraph (b) of subsection (1) of section 45 280.054, Florida Statutes, is amended to read: 46 280.054 Administrative penalty in lieu of suspension or 47 disqualification.— 48 (1) If the Chief Financial Officer finds that one or more 49 grounds exist for the suspension or disqualification of a 50 qualified public depository, the Chief Financial Officer may, in 51 lieu of suspension or disqualification, impose an administrative 52 penalty upon the qualified public depository. 53 (b) With respect to any knowing and willful violation of a 54 lawful order or rule, the Chief Financial Officer may impose a 55 penalty upon the qualified public depository in an amount not 56 exceeding $1,000 for each violation. If restitution is due, the 57 qualified public depository shall make restitution upon the 58 order of the Chief Financial Officer and shall pay interest on 59 such amount at the legal rate. Each day a violation continues 60 constitutes a separate violation. Each of the followingFailure61to timely file the attestation required under s. 280.025is 62 deemed a knowing and willful violation by the qualified public 63 depository: 64 1. Failure to timely file the attestation required under s. 65 280.025. 66 2. Bad faith termination, suspension, or similar action 67 restricting a customer’s or member’s account access, as 68 determined by the Office of Financial Regulation pursuant to s. 69 655.49. 70 3. Failure to timely file a termination-of-access report 71 required under s. 655.49. 72 Section 3. Section 655.49, Florida Statutes, is created to 73 read: 74 655.49 Termination-of-access reports by financial 75 institutions; investigations by the Office of Financial 76 Regulation.— 77 (1) A financial institution that terminates, suspends, or 78 takes similar action restricting a customer’s or member’s 79 account access must file a termination-of-access report with the 80 Office of Financial Regulation, unless the termination, 81 suspension, or similar action restricting access was due to: 82 (a) The customer or member initiating the access change; 83 (b) A lack of activity in the account; or 84 (c) The account is presumed unclaimed pursuant to chapter 85 717. 86 87 The termination-of-access report shall be filed at such time and 88 must contain such information as the commission requires by 89 rule. 90 (2) The Office of Financial Regulation must: 91 (a) Within 90 days after receipt of a termination-of-access 92 report, investigate the financial institution’s action and 93 determine whether the action was taken in bad faith as 94 substantiated by competent and substantial evidence that was 95 known or should have been known to the financial institution at 96 the time of the termination, suspension, or similar action; and 97 (b) Within 30 days after making the determination required 98 under paragraph (a), report to the Attorney General and the 99 Chief Financial Officer a determination of a bad faith 100 termination, suspension, or similar action restricting a 101 customer’s or member’s account access. The report to the 102 Attorney General must describe the findings of the 103 investigation, provide a summary of the evidence, and state 104 whether an alleged violation of the financial institutions codes 105 by the financial institution occurred. Upon sending the report 106 to the Attorney General pursuant to this paragraph, the office 107 must send a copy of the report to the customer or member by 108 certified mail, return receipt requested. 109 (3) A financial institution’s termination, suspension, or 110 similar action restricting a customer’s or member’s account 111 access, or a financial institution’s failure to timely file a 112 termination-of-access report as required under subsection (1), 113 constitutes a violation of the financial institutions codes and 114 subjects the financial institution to the applicable sanctions 115 and penalties provided for in the financial institutions codes. 116 (4) The office shall provide any report filed pursuant to 117 this section, or information contained therein, to any federal, 118 state, or local law enforcement or prosecutorial agency, and any 119 federal or state agency responsible for the regulation or 120 supervision of financial institutions, if the provision of such 121 report is otherwise required by law. 122 (5) If the office determines that a financial institution 123 has acted in bad faith pursuant to subsection (2), the aggrieved 124 customer or member of the financial institution has a cause of 125 action against such financial institution for damages and may 126 recover damages therefor in any court of competent jurisdiction, 127 together with costs and reasonable attorney fees to be assessed 128 by the court. To recover damages under this subsection, the 129 customer or member must establish that, beyond a reasonable 130 doubt, the financial institution acted in bad faith in 131 terminating, suspending, or taking similar action restricting 132 access to the customer’s or member’s account. A customer’s or 133 member’s failure to initiate a cause of action under this 134 subsection within 12 months after the office’s finding of bad 135 faith pursuant to subsection (2) shall bar recovery of any filed 136 claims thereafter. 137 Section 4. This act shall take effect July 1, 2024.