Florida Senate - 2025 COMMITTEE AMENDMENT Bill No. SB 1088 Ì108700qÎ108700 LEGISLATIVE ACTION Senate . House Comm: RCS . 04/01/2025 . . . . ————————————————————————————————————————————————————————————————— ————————————————————————————————————————————————————————————————— The Committee on Governmental Oversight and Accountability (Polsky) recommended the following: 1 Senate Amendment 2 3 Delete lines 16 - 17 4 and insert: 5 (e) Employ a system by which a customer who calls a 6 department's centralized call center or directly to a department 7 employee or employees designated to receive customer calls has 8 the option of being placed in a