Florida Senate - 2025 SB 1236 By Senator Simon 3-01785-25 20251236__ 1 A bill to be entitled 2 An act relating to centralized Medicaid provider 3 credentialing; creating s. 409.9073, F.S.; defining 4 terms; requiring Medicaid managed care organizations 5 operating in this state on or after a specified date 6 to require their providers to comply with specified 7 accreditation requirements; specifying procedures for 8 provider enrollment; requiring the Agency for Health 9 Care Administration to enroll providers within a 10 specified timeframe after receiving a clean 11 application; providing for tolling of such timeframe 12 under certain circumstances; requiring credentialing 13 verification organizations to implement a single 14 credentialing application through a web-based portal; 15 specifying requirements and procedures for provider 16 credentialing; specifying provisions that apply if the 17 agency designates a single credentialing verification 18 organization for provider credentialing; requiring 19 Medicaid managed care organizations to make a 20 determination within a specified timeframe after 21 receiving verified credentialing information; 22 requiring Medicaid managed care organizations to 23 ensure that internal processing systems of the 24 organization are updated within a specified timeframe 25 after a contract with a provider is executed; 26 providing construction; providing that once approved 27 for enrollment, a provider’s claims become eligible 28 for payment on the date on which the provider’s 29 credentialing application was approved; prohibiting 30 Medicaid managed care organizations from requiring 31 providers to appeal or resubmit clean claims submitted 32 during a specified period; providing applicability; 33 encouraging relevant provider licensing boards to 34 forward and provide certain information electronically 35 to the agency and credentialing verification 36 organizations; authorizing the agency to adopt rules; 37 providing an effective date. 38 39 Be It Enacted by the Legislature of the State of Florida: 40 41 Section 1. Section 409.9073, Florida Statutes, is created 42 to read: 43 409.9073 Medicaid provider credentialing.— 44 (1) As used in this section, the term: 45 (a) “Clean application” means: 46 1. For credentialing purposes, a credentialing application 47 submitted by a provider to a credentialing verification 48 organization which: 49 a. Is complete and correct; 50 b. Does not lack any required substantiating documentation; 51 and 52 c. Is consistent with the requirements set by the National 53 Committee for Quality Assurance; or 54 2. For enrollment purposes, an enrollment application 55 submitted by a provider to the agency which: 56 a. Is complete and correct; 57 b. Does not lack any required substantiating documentation; 58 c. Complies with all provider screening requirements of 42 59 C.F.R. part 455; and 60 d. Is submitted on behalf of a provider who does not have 61 accounts receivable with the agency. 62 (b) “Credentialing application date” means the date on 63 which a credentialing verification organization or the agency 64 receives a clean application from a provider. 65 (c) “Credentialing verification organization” means an 66 organization that gathers data and verifies the credentials of 67 providers in a manner consistent with federal and state laws and 68 the requirements of the National Committee for Quality 69 Assurance. 70 (d) “Managed care organization” means an entity with which 71 the agency has contracted to serve as a managed care 72 organization as defined in 42 C.F.R. s. 438.2 under the Medicaid 73 program. 74 (2) A managed care organization operating in this state on 75 or after July 1, 2025, for the delivery of Medicaid services 76 shall require its providers to comply with the accrediting 77 requirements of this section. 78 (3) The agency shall enroll a provider within 60 calendar 79 days after receipt of a clean application for provider 80 enrollment. The credentialing application date is considered the 81 date of enrollment. The time limits established in this section 82 must be tolled or paused for any delay caused by an external 83 entity. Tolling events include, but are not limited to, the 84 screening requirements contained in 42 C.F.R. part 455 and 85 searches of federal databases maintained by entities such as the 86 Centers for Medicare and Medicaid Services. 87 (4) A credentialing verification organization established 88 under this section shall do all of the following: 89 (a) Implement a single credentialing application through a 90 web-based portal available to all providers seeking to be 91 credentialed for any Medicaid managed care organization. 92 (b) Perform primary source verification and credentialing 93 committee review of each credentialing application that results 94 in a recommendation on the provider’s credentialing within 30 95 days after receipt of a clean application. 96 (c) Notify providers within 5 business days after receipt 97 of a credentialing application if the application is incomplete. 98 (d) Provide provider outreach and help desk services during 99 common business hours to facilitate provider applications and 100 credentialing information. 101 (e) Expeditiously communicate the credentialing 102 recommendation and supporting credentialing information 103 electronically to the agency and to each participating Medicaid 104 managed care organization with which the provider is seeking 105 credentialing. 106 (f) Conduct reevaluation of provider documentation when 107 required by state or federal law or when necessary for the 108 provider to maintain participation status with a Medicaid 109 managed care organization. 110 (5) If the agency designates a single credentialing 111 verification organization under this section, all of the 112 following provisions apply: 113 (a) The contract between the agency and the credentialing 114 verification organization must be submitted to the Department of 115 Management Services for comment and review. 116 (b) The credentialing verification organization must be 117 reimbursed on a per provider credentialing basis by the agency 118 with the reimbursement being offset or deducted equally from 119 each managed care organizations capitation payment. 120 (c) The credentialing verification organization must comply 121 with paragraph (6)(b). 122 (d) The agency must adopt rules necessary to ensure the 123 timely and efficient credentialing of providers. 124 (6) A Medicaid managed care organization shall do all of 125 the following: 126 (a) Make a determination within 30 calendar days after it 127 receives verified credentialing information for a provider from 128 a credentialing verification organization designated by the 129 agency. 130 (b) Within 10 days after it executes a contract with a 131 provider, ensure that any internal processing systems of the 132 managed care organization have been updated to include: 133 1. The accepted provider contract; and 134 2. The provider as a participating provider. 135 (7)(a) This section does not require a Medicaid managed 136 care organization to contract with a provider if the managed 137 care organization and the provider do not agree on the terms and 138 conditions for participation. 139 (b) This section does not prohibit a provider and a managed 140 care organization from negotiating the terms of a contract 141 before completion of the agency’s enrollment and screening 142 process. 143 (8)(a) For the purpose of reimbursement of claims, once a 144 provider has met the terms and conditions for credentialing and 145 enrollment, the provider’s claims become eligible for payment 146 beginning on the date the provider’s credentialing application 147 was approved. 148 (b) A Medicaid managed care organization may not require a 149 provider to appeal or resubmit any clean claim submitted during 150 the time period between the provider’s credentialing application 151 date and the completion of the credentialing process. 152 (c) This subsection does not limit the agency’s authority 153 to establish the criteria that will allow a provider’s claims to 154 become eligible for payment in the event of lifesaving or life 155 preserving medical treatment, including, but not limited to, an 156 organ transplant. 157 (9) This section does not prohibit a teaching hospital as 158 defined in s. 408.07 from performing the activities of a 159 credentialing verification organization for its employed 160 physicians, residents, and mid-level practitioners when such 161 activities are delineated in the hospital’s contract with a 162 Medicaid managed care organization. The provisions of this 163 section relating to reimbursements and timely action on a 164 credentialing application apply to a credentialing application 165 that has been verified through a teaching hospital under this 166 subsection. 167 (10) To promote seamless integration of licensure 168 information, the relevant provider licensing boards in this 169 state are encouraged to forward and provide licensure 170 information electronically to the agency and any credentialing 171 verification organization. 172 (11) The agency may adopt rules to implement this section. 173 Section 2. This act shall take effect July 1, 2025.