Florida Senate - 2025                                     SB 554
       
       
        
       By Senator Gaetz
       
       
       
       
       
       1-00566E-25                                            2025554__
    1                        A bill to be entitled                      
    2         An act relating to insurance practices; amending s.
    3         55.03, F.S.; revising the calculation that the Chief
    4         Financial Officer performs to set the rate of interest
    5         payable on judgments or decrees; amending s. 624.315,
    6         F.S.; providing legislative findings; requiring the
    7         Office of Insurance Regulation of the Financial
    8         Services Commission to create specified reports on
    9         related entities and compensation of executive
   10         officers for insurers, licensees, and registrants;
   11         specifying requirements for such reports; requiring
   12         the office to publish the reports annually on its
   13         website and submit the reports annually to specified
   14         entities; requiring the office to use a reliable and
   15         up-to-date methodology and software to create
   16         specified reports and review such methodology and
   17         software for accuracy; specifying that certain data is
   18         not considered a trade secret and may be used for
   19         certain purposes; prohibiting insurers from
   20         withholding certain data from the office under certain
   21         circumstances; amending s. 627.062, F.S.; revising the
   22         facts the office must consider in determining whether
   23         a rate is excessive, inadequate, or unfairly
   24         discriminatory; amending s. 627.70131, F.S.; requiring
   25         insurers to send policyholders a written estimate of
   26         the amount of loss under certain circumstances;
   27         specifying certain requirements for insurers when
   28         creating and sending such estimates; prohibiting
   29         insureds and insurers from waiving such requirements;
   30         amending s. 627.7015, F.S.; conforming a cross
   31         reference and provisions to changes made by the act;
   32         amending s. 627.70152, F.S.; revising the manner in
   33         which an insurer must respond to a notice to initiate
   34         litigation; requiring a claimant and insurer to
   35         participate in mandatory mediation under certain
   36         circumstances; requiring the court to determine
   37         attorney fees in a specified manner for cases arising
   38         from a property insurance dispute; authorizing the
   39         office to impose penalties for violations of certain
   40         provisions; amending s. 627.70154, F.S.; requiring
   41         insurers to disclose to policyholders the dollar
   42         amount of a credit or premium discount for a mandatory
   43         binding arbitration endorsement; reenacting ss.
   44         627.151(1), 627.715(3)(b), and 627.7151(9)(b), F.S.,
   45         relating to workers’ compensation or employer’s
   46         liability insurance filings, flood insurance, and
   47         sinkhole coverage insurance, respectively, to
   48         incorporate the amendment made to s. 627.062, F.S., in
   49         references thereto; providing an effective date.
   50          
   51  Be It Enacted by the Legislature of the State of Florida:
   52  
   53         Section 1. Subsection (1) of section 55.03, Florida
   54  Statutes, is amended to read:
   55         55.03 Judgments; rate of interest, generally.—
   56         (1) On December 1, March 1, June 1, and September 1 of each
   57  year, the Chief Financial Officer shall set the rate of interest
   58  that shall be payable on judgments or decrees for the calendar
   59  quarter beginning January 1 and adjust the rate quarterly on
   60  April 1, July 1, and October 1 by averaging the discount rate of
   61  the Federal Reserve Bank of New York for the preceding 12
   62  months, then adding 800 400 basis points to the averaged federal
   63  discount rate. The Chief Financial Officer shall inform the
   64  clerk of the courts and chief judge for each judicial circuit of
   65  the rate that has been established for the upcoming quarter. The
   66  interest rate established by the Chief Financial Officer takes
   67  shall take effect on the first day of each following calendar
   68  quarter. Judgments obtained on or after January 1, 1995, must
   69  shall use the previous statutory rate for time periods before
   70  January 1, 1995, for which interest is due and must shall apply
   71  the rate set by the Chief Financial Officer for time periods
   72  after January 1, 1995, for which interest is due. This
   73  subsection does not Nothing contained herein shall affect a rate
   74  of interest established by written contract or obligation.
   75         Section 2. Present paragraph (c) of subsection (4) of
   76  section 624.315, Florida Statutes, is redesignated as paragraph
   77  (d), and a new paragraph (c) is added to that subsection, to
   78  read:
   79         624.315 Annual reports; quarterly reports.—
   80         (4)
   81         (c)1.The Legislature finds that the state has a strong and
   82  legitimate financial interest in the health and performance of
   83  the property and casualty insurance market. Further, the costs
   84  of property insurance may have a strong impact on the
   85  performance of Florida’s housing market, to the benefit or
   86  detriment of Florida residents. Therefore, it is in the interest
   87  of Floridians that the office collect and analyze data regarding
   88  market conduct and performance.
   89         2.The office shall create a report that, for each insurer,
   90  licensee, or registrant, provides a list of related entities,
   91  including, but not limited to, subsidiaries, management
   92  companies, captive vendors, and reinsurers, which share common
   93  executive officers, directors, or offices or at least 10 percent
   94  common ownership with the insurer, licensee, or registrant. The
   95  report must also detail the financial relationship between the
   96  entities. The office shall publish the report on its website and
   97  submit it to the commission, the President of the Senate, the
   98  Speaker of the House of Representatives, and the legislative
   99  committees with jurisdiction over matters of insurance on or
  100  before January 31 of each year.
  101         3.The office shall create a report detailing the
  102  compensation of executive officers for each insurer, licensee,
  103  or registrant, including, but not limited to, salaries,
  104  benefits, stock options, bonuses, stock buybacks, and other
  105  taxable payments, expressed both as dollar amounts and as a
  106  percentage of the entity’s total revenue. The report must
  107  include the profits and losses of each entity as reported in its
  108  financial statements and highlight any compensation exceeding
  109  the industry average. The office shall also include in the
  110  report any rationale provided by the insurer justifying
  111  compensation exceeding the industry average and, for each
  112  insurer, an explanation of how specific data gathered during the
  113  creation of the report informed the office’s decisions on that
  114  insurer’s rate change requests. The office shall publish the
  115  report on its website and submit it to the commission, the
  116  President of the Senate, the Speaker of the House of
  117  Representatives, and the legislative committees with
  118  jurisdiction over matters of insurance on or before January 31
  119  of each year.
  120         4.To create the reports required under subparagraphs 2.
  121  and 3., the office shall use a reliable and up-to-date
  122  methodology and software and shall routinely review such
  123  methodology and software for accuracy.
  124         5.Any data provided by insurers to the office under this
  125  paragraph is not considered a trade secret under s. 812.081, and
  126  the office may use such data for market analysis, financial
  127  assessments, rate-setting, and compliance reviews. Insurers may
  128  not withhold any financial and other data requested by the
  129  office under this paragraph as being business sensitive or a
  130  trade secret.
  131         Section 3. Paragraph (b) of subsection (2) of section
  132  627.062, Florida Statutes, is amended to read:
  133         627.062 Rate standards.—
  134         (2) As to all such classes of insurance:
  135         (b) Upon receiving a rate filing, the office shall review
  136  the filing to determine whether if a rate is excessive,
  137  inadequate, or unfairly discriminatory. In making that
  138  determination, the office shall, in accordance with generally
  139  accepted and reasonable actuarial techniques, consider the
  140  following factors:
  141         1. Past and prospective loss experience within and without
  142  this state.
  143         2. Past and prospective expenses.
  144         3. The degree of competition among insurers for the risk
  145  insured.
  146         4. Investment income reasonably expected by the insurer,
  147  consistent with the insurer’s investment practices, from
  148  investable premiums anticipated in the filing, plus any other
  149  expected income from currently invested assets representing the
  150  amount expected on unearned premium reserves and loss reserves.
  151  The commission may adopt rules using reasonable techniques of
  152  actuarial science and economics to specify the manner in which
  153  insurers calculate investment income attributable to classes of
  154  insurance written in this state and the manner in which
  155  investment income is used to calculate insurance rates. Such
  156  manner must contemplate allowances for an underwriting profit
  157  factor and full consideration of investment income that produces
  158  a reasonable rate of return; however, investment income from
  159  invested surplus may not be considered.
  160         5. The reasonableness of the judgment reflected in the
  161  filing.
  162         6. Dividends, savings, or unabsorbed premium deposits
  163  allowed or returned to policyholders, members, or subscribers in
  164  this state.
  165         7. The adequacy of loss reserves.
  166         8. The cost of reinsurance. The office may not disapprove a
  167  rate as excessive solely due to the insurer having obtained
  168  catastrophic reinsurance to cover the insurer’s estimated 250
  169  year probable maximum loss or any lower level of loss.
  170         9. Trend factors, including trends in actual losses per
  171  insured unit for the insurer making the filing.
  172         10. Conflagration and catastrophe hazards, if applicable.
  173         11. Projected hurricane losses, if applicable, which must
  174  be estimated using a model or method found to be acceptable or
  175  reliable by the Florida Commission on Hurricane Loss Projection
  176  Methodology, and as further provided in s. 627.0628.
  177         12. Projected flood losses for personal residential
  178  property insurance, if applicable, which may be estimated using
  179  a model or method, or a straight average of model results or
  180  output ranges, independently found to be acceptable or reliable
  181  by the Florida Commission on Hurricane Loss Projection
  182  Methodology and as further provided in s. 627.0628.
  183         13. A reasonable margin for underwriting profit and
  184  contingencies.
  185         14. The cost of medical services, if applicable.
  186         15. Any report created by the office pursuant to s.
  187  624.315(4).
  188         16. Other relevant factors that affect the frequency or
  189  severity of claims or expenses.
  190  
  191  The provisions of this subsection do not apply to workers’
  192  compensation, employer’s liability insurance, and motor vehicle
  193  insurance.
  194         Section 4. Paragraph (e) of subsection (3) of section
  195  627.70131, Florida Statutes, is amended to read:
  196         627.70131 Insurer’s duty to acknowledge communications
  197  regarding claims; investigation.—
  198         (3)
  199         (e)1. The insurer shall must send the policyholder a
  200  written copy of any detailed estimate of the amount of the loss
  201  within 7 days after the estimate is generated by an insurer’s
  202  adjuster. This paragraph does not require that an insurer create
  203  a detailed estimate of the amount of the loss if such estimate
  204  is not reasonably necessary as part of the claim investigation.
  205         2.When creating and sending the written loss estimate as
  206  required under subparagraph 1., the insurer shall comply with
  207  all of the following:
  208         a.Adjusters shall use an electronic estimating program to
  209  create or modify loss estimates. Such program must generate an
  210  itemized, per-unit estimate of loss to the property, including,
  211  but not limited to, any loss of equipment, materials, labor, or
  212  supplies. The program must also generate price data that
  213  consists of unit-cost breakdowns consistent with contractor or
  214  repair company rates in the relevant geographic market area. The
  215  price data used by the program must be updated at least monthly
  216  to reflect current market data.
  217         b.An adjuster may not modify price data unless the
  218  adjuster documents that such modification is necessary for an
  219  accurate estimate and reflects current market data. If the
  220  adjuster modifies the loss estimate to reflect actual cash value
  221  due to depreciation, such modification must be identified in a
  222  separate line item.
  223         c.An adjuster may not modify a loss estimate unless the
  224  modified estimate meets all of the following requirements:
  225         (I)Clearly identifies all the modifications made to the
  226  original estimate.
  227         (II)Provides a detailed explanation for each modification.
  228         (III)Specifies the identity of the adjuster who makes each
  229  modification.
  230         d.If an adjuster modifies the loss estimate pursuant to
  231  sub-subparagraph c., the insurer must ensure that all versions
  232  of the loss estimate are retained for at least 7 years after the
  233  claim is resolved.
  234         3.The insurer or insured may not waive any requirements of
  235  subparagraph 2.
  236         Section 5. Subsection (2) of section 627.7015, Florida
  237  Statutes, is amended to read:
  238         627.7015 Alternative procedure for resolution of disputed
  239  property insurance claims.—
  240         (2) At the time of issuance and renewal of a policy or at
  241  the time a first-party claim within the scope of this section is
  242  filed by the policyholder, the insurer shall notify the
  243  policyholder of its right to participate in the mediation
  244  program under this section. A claim becomes eligible for
  245  mediation after the insurer complies with s. 627.70131(7) or
  246  elects to reinspect pursuant to s. 627.70152(4)(a)3. If the
  247  insurer has not complied with s. 627.70131(7) or elected to
  248  reinspect pursuant to s. 627.70152(4)(a)3. within 90 days after
  249  notice of the loss, the insurer may not require mediation under
  250  this section. This subsection does not impair the right of an
  251  insurance company to request mediation after a determination of
  252  coverage pursuant to this section or require appraisal or
  253  another method of alternative dispute resolution pursuant to s.
  254  627.70152(4)(c) s. 627.70152(4)(b). The department shall prepare
  255  a consumer information pamphlet for distribution to persons
  256  participating in mediation.
  257         Section 6. Subsection (4) of section 627.70152, Florida
  258  Statutes, is amended, and subsections (8) and (9) are added to
  259  that section, to read:
  260         627.70152 Suits arising under a property insurance policy.—
  261         (4) INSURER DUTIES.—An insurer must have a procedure for
  262  the prompt investigation, review, and evaluation of the dispute
  263  stated in the notice and must investigate each claim contained
  264  in the notice in accordance with the Florida Insurance Code. An
  265  insurer shall must respond in writing within 10 business days
  266  after receiving the notice specified in subsection (3). The
  267  insurer must provide the response to the claimant by e-mail if
  268  the insured has designated an e-mail address in the notice.
  269         (a) If an insurer is responding to a notice served on the
  270  insurer following a denial of coverage by the insurer, the
  271  insurer must respond by:
  272         1. Accepting the presuit settlement demand coverage;
  273         2. Making a counteroffer to the presuit settlement demand
  274  Continuing to deny coverage; or
  275         3. Providing a statement that indicates the insurer is
  276  declining to respond to the notice Asserting the right to
  277  reinspect the damaged property. If the insurer responds by
  278  asserting the right to reinspect the damaged property, it has 14
  279  business days after the response asserting that right to
  280  reinspect the property and accept or continue to deny coverage.
  281  The time limits provided in s. 95.11 are tolled during the
  282  reinspection period if such time limits expire before the end of
  283  the reinspection period. If the insurer continues to deny
  284  coverage, the claimant may file suit without providing
  285  additional notice to the insurer.
  286         (b) After the response provided under paragraph (a), and
  287  before initiating litigation, the claimant and insurer must
  288  participate in mandatory mediation in the same manner as
  289  provided in s. 627.7015 except that the mediation is mandatory
  290  and the cost of mediation must be shared equally between the
  291  parties, unless otherwise agreed upon.
  292         (c) If an insurer is responding to a notice provided to the
  293  insurer alleging an act or omission by the insurer other than a
  294  denial of coverage, the insurer must respond by making a
  295  settlement offer or requiring the claimant to participate in
  296  appraisal or another method of alternative dispute resolution.
  297  The time limits provided in s. 95.11 are tolled as long as
  298  appraisal or other alternative dispute resolution is ongoing if
  299  such time limits expire during the appraisal process or dispute
  300  resolution process. If the appraisal or alternative dispute
  301  resolution has not been concluded within 90 days after the
  302  expiration of the 10-day notice of intent to initiate litigation
  303  specified in subsection (3), the claimant or claimant’s attorney
  304  may immediately file suit without providing the insurer
  305  additional notice.
  306         (8) ATTORNEY FEES.—In cases arising from a property
  307  insurance dispute, the court shall determine attorney fees as
  308  provided in this subsection.
  309         (a)If the judgment entered is at least 80 percent greater
  310  than the claimant’s presuit settlement demand, the prevailing
  311  party’s attorney must be awarded 100 percent of the reasonably
  312  incurred attorney fees.
  313         (b)If the judgment entered is between 20 percent and 80
  314  percent, inclusive, of the claimant’s presuit settlement demand,
  315  the prevailing party’s attorney must be awarded the percentage
  316  of reasonably incurred attorney fees which is proportional to
  317  the percentage of the judgement relative to the presuit demand.
  318         (c)If the judgment is less than 20 percent of the
  319  claimant’s presuit settlement demand, the prevailing party’s
  320  attorney may not be awarded attorney fees.
  321         (d)Paragraphs (a), (b), and (c) do not apply in any of the
  322  following circumstances:
  323         1.The insurer fails to comply with statutory timelines for
  324  responding to claims or engaging in mediation.
  325         2.The claimant’s demand is deemed reasonable by the court,
  326  regardless of judgment outcome.
  327         3.The court finds evidence of bad faith or abuse of the
  328  litigation process by either party.
  329         (9)PENALTIES.—The office may impose any penalty authorized
  330  under the Florida Insurance Code on a person who violates this
  331  section, including injunctions, fines, and fees.
  332         Section 7. Subsection (2) of section 627.70154, Florida
  333  Statutes, is amended to read:
  334         627.70154 Mandatory binding arbitration.—A property
  335  insurance policy issued in this state may not require that a
  336  policyholder participate in mandatory binding arbitration unless
  337  all of the following apply:
  338         (2) The premium that a policyholder is charged for the
  339  policy includes an actuarially sound credit or premium discount
  340  for the mandatory binding arbitration endorsement. The insurer
  341  shall disclose the dollar amount of such credit or discount when
  342  providing a quote to the policyholder.
  343         Section 8. For the purpose of incorporating the amendment
  344  made by this act to section 627.062, Florida Statutes, in a
  345  reference thereto, subsection (1) of section 627.151, Florida
  346  Statutes, is reenacted to read:
  347         627.151 Basis of approval or disapproval of workers’
  348  compensation or employer’s liability insurance filing; scope of
  349  disapproval power.—
  350         (1) In determining at any time whether to approve or
  351  disapprove a filing as to workers’ compensation or employer’s
  352  liability insurance, or to permit the filing otherwise to become
  353  effective, the office shall give consideration only to the
  354  applicable standards and factors referred to in ss. 627.062 and
  355  627.072.
  356         Section 9. For the purpose of incorporating the amendment
  357  made by this act to section 627.062, Florida Statutes, in a
  358  reference thereto, paragraph (b) of subsection (3) of section
  359  627.715, Florida Statutes, is reenacted to read:
  360         627.715 Flood insurance.—An authorized insurer may issue an
  361  insurance policy, contract, or endorsement providing personal
  362  lines residential coverage for the peril of flood or excess
  363  coverage for the peril of flood on any structure or the contents
  364  of personal property contained therein, subject to this section.
  365  This section does not apply to commercial lines residential or
  366  commercial lines nonresidential coverage for the peril of flood.
  367  An insurer may issue flood insurance policies, contracts,
  368  endorsements, or excess coverage on a standard, preferred,
  369  customized, flexible, or supplemental basis.
  370         (3)
  371         (b) For flood coverage rates filed with the office before
  372  October 1, 2025, the insurer may also establish and use such
  373  rates in accordance with the rates, rating schedules, or rating
  374  manuals filed by the insurer with the office which allow the
  375  insurer a reasonable rate of return on flood coverage written in
  376  this state. Flood coverage rates established pursuant to this
  377  paragraph are not subject to s. 627.062(2)(a) and (f). An
  378  insurer shall notify the office of any change to such rates
  379  within 30 days after the effective date of the change. The
  380  notice must include the name of the insurer and the average
  381  statewide percentage change in rates. Actuarial data with regard
  382  to such rates for flood coverage must be maintained by the
  383  insurer for 2 years after the effective date of such rate change
  384  and is subject to examination by the office. The office may
  385  require the insurer to incur the costs associated with an
  386  examination. Upon examination, the office, in accordance with
  387  generally accepted and reasonable actuarial techniques, shall
  388  consider the rate factors in s. 627.062(2)(b), (c), and (d), and
  389  the standards in s. 627.062(2)(e), to determine if the rate is
  390  excessive, inadequate, or unfairly discriminatory. If the office
  391  determines that a rate is excessive or unfairly discriminatory,
  392  the office shall require the insurer to provide appropriate
  393  credit to affected insureds or an appropriate refund to affected
  394  insureds who no longer receive coverage from the insurer.
  395         Section 10. For the purpose of incorporating the amendment
  396  made by this act to section 627.062, Florida Statutes, in a
  397  reference thereto, paragraph (b) of subsection (9) of section
  398  627.7151, Florida Statutes, is reenacted to read:
  399         627.7151 Limited sinkhole coverage insurance.—
  400         (9)
  401         (b) For limited sinkhole coverage insurance rates filed
  402  with the office before October 1, 2019, the insurer may also
  403  establish and use rates in accordance with the rates, rating
  404  schedules, or rating manuals filed by the insurer with the
  405  office which allow the insurer a reasonable rate of return on
  406  limited sinkhole coverage insurance written in this state.
  407  Limited sinkhole coverage insurance rates established pursuant
  408  to this paragraph are not subject to s. 627.062(2)(a) or (f). An
  409  insurer shall notify the office of any change to such rates
  410  within 30 days after the effective date of the change. The
  411  notice must include the name of the insurer and the average
  412  statewide percentage change in rates. Actuarial data with regard
  413  to such rates for limited sinkhole coverage insurance must be
  414  maintained by the insurer for 2 years after the effective date
  415  of such rate change and is subject to examination by the office.
  416  The office may require the insurer to incur the costs associated
  417  with an examination. Upon examination, the office, in accordance
  418  with generally accepted and reasonable actuarial techniques,
  419  shall consider the rate factors in s. 627.062(2)(b) and (d) and
  420  the standards in s. 627.062(2)(e) to determine whether the rate
  421  is excessive, inadequate, or unfairly discriminatory.
  422         Section 11. This act shall take effect July 1, 2025.