Florida Senate - 2026                       CS for CS for SB 540
       
       
        
       By the Appropriations Committee on Agriculture, Environment, and
       General Government; the Committee on Banking and Insurance; and
       Senator Martin
       
       
       
       601-02832-26                                           2026540c2
    1                        A bill to be entitled                      
    2         An act relating to the Office of Financial Regulation;
    3         amending s. 415.106, F.S.; requiring the Department of
    4         Children and Families to cooperate with and seek
    5         cooperation from the Office of Financial Regulation
    6         concerning certain protective investigations of
    7         suspected financial exploitation of specified adults;
    8         requiring the department to provide copies of certain
    9         suspected financial exploitation reports to the office
   10         within a certain timeframe; authorizing the department
   11         to provide copies of certain records at the request of
   12         the office within a specified timeframe; authorizing
   13         the office to use such reports or records as required
   14         or authorized in certain provisions; specifying that
   15         certain confidentiality provisions that apply to the
   16         department apply to the records of the office and its
   17         employees and agents; authorizing the department and
   18         the office to enter into a specified memorandum of
   19         agreement; amending s. 415.107, F.S.; revising the
   20         persons, officials, and agencies granted access to
   21         certain records relating to vulnerable adults;
   22         creating s. 494.00123, F.S.; defining terms; requiring
   23         loan originators, mortgage brokers, and mortgage
   24         lenders to develop, implement, and maintain
   25         comprehensive written information security programs
   26         for the protection of information systems and
   27         nonpublic personal information; providing requirements
   28         for such programs; requiring loan originators,
   29         mortgage brokers, and mortgage lenders to establish
   30         written incident response plans for specified
   31         purposes; providing requirements for such plans;
   32         providing applicability; providing compliance
   33         requirements under specified circumstances; requiring
   34         loan originators, mortgage brokers, and mortgage
   35         lenders to maintain copies of information security
   36         programs for a specified timeframe and to make them
   37         available to the office under certain circumstances;
   38         specifying requirements for notices of security
   39         breaches; providing construction; requiring the
   40         Financial Services Commission to adopt rules; amending
   41         s. 494.00255, F.S.; providing additional acts that
   42         constitute a ground for specified disciplinary actions
   43         against loan originators and mortgage brokers;
   44         amending s. 517.021, F.S.; revising the definition of
   45         the term “investment adviser”; defining terms;
   46         amending s. 517.061, F.S.; defining terms; amending s.
   47         517.201, F.S.; authorizing the office to make
   48         investigations and examinations to aid the Department
   49         of Children and Families with certain protective
   50         investigations; authorizing the office to consider or
   51         use certain information as part of certain
   52         investigations and examinations; amending s. 517.34,
   53         F.S.; revising the information required to be
   54         contained in the form by which a dealer or investment
   55         advisor notifies the office of certain delayed
   56         disbursements or transactions of funds or securities;
   57         providing construction; creating s. 520.135, F.S.;
   58         specifying that the rights and obligations of parties
   59         with respect to a surrendered or repossessed motor
   60         vehicle are exclusively governed by certain
   61         provisions; amending s. 560.114, F.S.; specifying the
   62         entities that are subject to certain disciplinary
   63         actions and penalties; revising the list of actions by
   64         money services businesses which constitute grounds for
   65         certain disciplinary actions and penalties; specifying
   66         requirements for emergency suspension orders that
   67         suspend money services business licenses; providing
   68         that an emergency suspension order is effective when
   69         the licensee against whom the order is directed has
   70         actual or constructive knowledge of the order;
   71         requiring the office to institute timely proceedings
   72         after issuance of an emergency suspension order;
   73         authorizing a licensee subject to an emergency
   74         suspension order to seek judicial review; requiring,
   75         rather than authorizing, the office to suspend
   76         licenses of money services businesses under certain
   77         circumstances; creating s. 560.1311, F.S.; defining
   78         terms; requiring money services businesses to develop,
   79         implement, and maintain comprehensive written
   80         information security programs for the protection of
   81         information systems and nonpublic personal
   82         information; specifying requirements for such
   83         programs; requiring money services businesses to
   84         establish written incident response plans for
   85         specified purposes; specifying requirements for such
   86         plans; providing applicability; specifying compliance
   87         requirements under specified circumstances; requiring
   88         money services businesses to maintain copies of
   89         information security programs for a specified
   90         timeframe and to make them available to the office
   91         under certain circumstances; specifying requirements
   92         for notices of security breaches; providing
   93         construction; requiring the commission to adopt rules;
   94         amending s. 560.309, F.S.; providing that licensees
   95         must comply with the Fair Debt Collections Practices
   96         Act only if the licensees meet certain criteria;
   97         amending s. 560.405, F.S.; specifying that redemption
   98         in cash must be treated in the same manner as
   99         redemption through debt card transactions; prohibiting
  100         redemption through a credit card transaction; amending
  101         s. 560.406, F.S.; providing that licensees must comply
  102         with the Fair Debt Collections Practices Act only if
  103         the licensees meet certain criteria; creating s.
  104         655.0171, F.S.; defining terms; requiring financial
  105         institutions to take measures to protect and secure
  106         certain data that contain personal information;
  107         providing requirements for notices of security
  108         breaches to the office, the Department of Legal
  109         Affairs, certain individuals, and certain credit
  110         reporting agencies; amending s. 655.032, F.S.;
  111         authorizing the office to consider or use certain
  112         information as part of certain investigations;
  113         amending s. 655.045, F.S.; authorizing the office to
  114         consider or use certain information as part of certain
  115         investigations; revising the timeline for the mailing
  116         of payment for salary and travel expenses of certain
  117         field staff; amending s. 657.005, F.S.; revising
  118         requirements for permission to organize credit unions;
  119         amending s. 657.024, F.S.; authorizing meetings of
  120         credit union members to be held virtually without an
  121         in-person quorum and authorizing virtual attendance to
  122         satisfy quorum requirements under certain
  123         circumstances; amending s. 657.042, F.S.; removing
  124         provisions that impose limitations on investments in
  125         real estate and equipment for credit unions; amending
  126         s. 658.21, F.S.; revising requirements and factors for
  127         approving applications for organizing banks and trust
  128         companies; amending s. 658.33, F.S.; revising
  129         requirements for directors of certain banks and trust
  130         companies; amending s. 662.141, F.S.; revising the
  131         timeline for the mailing of payment for the salary and
  132         travel expenses of certain field staff; amending s.
  133         517.12, F.S.; conforming a cross-reference; providing
  134         an effective date.
  135          
  136  Be It Enacted by the Legislature of the State of Florida:
  137  
  138         Section 1. Subsection (4) is added to section 415.106,
  139  Florida Statutes, to read:
  140         415.106 Cooperation by the department and criminal justice
  141  and other agencies.—
  142         (4) To the fullest extent possible, the department shall
  143  cooperate with and seek cooperation from the Office of Financial
  144  Regulation concerning protective investigations of suspected
  145  financial exploitation of specified adults, as defined in s.
  146  415.10341, which are reported to the central abuse hotline and
  147  which the department is responsible for conducting pursuant to
  148  s. 415.104.
  149         (a) In accordance with s. 415.107, the department must
  150  provide copies of all suspected financial exploitation reports
  151  received by the central abuse hotline pursuant to s. 415.1034
  152  from any financial institution as defined in s. 655.005(1),
  153  securities dealer as defined in s. 517.021(12), or investment
  154  adviser as defined in s. 517.021(20) to the Office of Financial
  155  Regulation within 15 days after receiving the report. The
  156  department may provide copies of any records generated as a
  157  result of such reports at the request of the Office of Financial
  158  Regulation within 15 days after such request.
  159         1. The Office of Financial Regulation may use the reports
  160  or records obtained as required or authorized in this subsection
  161  during an investigation or examination conducted pursuant to
  162  chapter 517 or chapter 655.
  163         2. Except as provided in this chapter and chapters 517 and
  164  655, all confidentiality provisions that apply to the department
  165  continue to apply to the records made available to the Office of
  166  Financial Regulation and its officials, employees, and agents
  167  under s. 415.107.
  168         (b)The department and the Office of Financial Regulation
  169  may enter into a memorandum of agreement that specifies how the
  170  Office of Financial Regulation, in the agency’s role as the
  171  regulator of financial institutions, may assist the department
  172  with effectively and efficiently conducting a protective
  173  investigation of any vulnerable adult abuse report received by
  174  the central abuse hotline, and that specifies how such
  175  assistance will be implemented.
  176         Section 2. Paragraph (m) is added to subsection (3) of
  177  section 415.107, Florida Statutes, to read:
  178         415.107 Confidentiality of reports and records.—
  179         (3) Access to all records, excluding the name of the
  180  reporter which shall be released only as provided in subsection
  181  (6), shall be granted only to the following persons, officials,
  182  and agencies:
  183         (m) Any appropriate officials, employees, or agents of the
  184  Office of Financial Regulation who are responsible for
  185  conducting investigations pursuant to chapters 517 and 655.
  186         Section 3. Section 494.00123, Florida Statutes, is created
  187  to read:
  188         494.00123Information security programs.—
  189         (1)DEFINITIONS.—As used in this section, the term:
  190         (a)“Customer” means a person who seeks to obtain or who
  191  obtains or has obtained a financial product or service from a
  192  licensee.
  193         (b)“Customer information” means any record containing
  194  nonpublic personal information about a customer of a financial
  195  transaction, whether on paper, electronic, or in other forms,
  196  which is handled or maintained by or on behalf of the licensee
  197  or its affiliates.
  198         (c)“Cybersecurity event” means an event resulting in
  199  unauthorized access to, or disruption or misuse of, an
  200  information system or customer information stored on such
  201  information system. The term does not include the unauthorized
  202  acquisition of encrypted customer information if the encryption
  203  process or key is not also acquired, released, or used without
  204  authorization. The term does not include an event with regard to
  205  which the licensee has determined that the customer information
  206  accessed by an unauthorized person has not been used or released
  207  and has been returned or destroyed.
  208         (d)“Encrypted” means the transformation of data into a
  209  form that results in a low probability of assigning meaning
  210  without the use of a protective process or key.
  211         (e)“Financial product or service” means any product or
  212  service offered by a licensee under this chapter.
  213         (f)“Information security program” means the
  214  administrative, technical, or physical safeguards used to
  215  access, collect, distribute, process, protect, store, use,
  216  transmit, dispose of, or otherwise handle customer information.
  217         (g)“Information system” means a discrete set of electronic
  218  information resources organized for the collection, processing,
  219  maintenance, use, sharing, dissemination, or disposition of
  220  electronic information, as well as any specialized system such
  221  as an industrial process control system, telephone switching and
  222  private branch exchange system, or environmental control system,
  223  which contain customer information or which are connected to a
  224  system that contains customer information.
  225         (h)1.“Nonpublic personal information” means:
  226         a.Personally identifiable financial information; and
  227         b.Any list, description, or other grouping of customers
  228  which is derived using any personally identifiable financial
  229  information that is not publicly available, such as account
  230  numbers, including any list of individuals’ names and street
  231  addresses which is derived, in whole or in part, using
  232  personally identifiable financial information that is not
  233  publicly available.
  234         2.The term does not include:
  235         a.Publicly available information, except as included on a
  236  list, description, or other grouping of customers described in
  237  sub-subparagraph 1.b.;
  238         b.Any list, description, or other grouping of consumers,
  239  or any publicly available information pertaining to such list,
  240  description, or other grouping of consumers, which is derived
  241  without using any personally identifiable financial information
  242  that is not publicly available; or
  243         c.Any list of individuals’ names and addresses which
  244  contains only publicly available information, is not derived, in
  245  whole or in part, using personally identifiable financial
  246  information that is not publicly available, and is not disclosed
  247  in a manner that indicates that any of the individuals on the
  248  list is a customer of a licensee.
  249         3.As used in this paragraph, the term:
  250         a.(I)“Personally identifiable financial information” means
  251  any information that:
  252         (A)A customer provides to a licensee to obtain a financial
  253  product or service, such as information that a customer provides
  254  to a licensee on an application to obtain a loan or other
  255  financial product or service;
  256         (B)A licensee receives about a consumer which is obtained
  257  during or as a result of any transaction involving a financial
  258  product or service between the licensee and the customer, such
  259  as information collected through an information-collecting
  260  device from a web server; or
  261         (C)A licensee otherwise obtains about a customer in
  262  connection with providing a financial product or service to the
  263  customer, such as the fact that an individual is or has been one
  264  of the licensee’s customers or has obtained a financial product
  265  or service from the licensee.
  266         (II)The term “personally identifiable financial
  267  information” does not include:
  268         (A)A list of names and addresses of customers of an entity
  269  that is not a financial institution; or
  270         (B)Information that does not identify a customer, such as
  271  blind data or aggregate information that does not contain
  272  personal identifiers such as account numbers, names, or
  273  addresses.
  274         b.(I)“Publicly available information” means any
  275  information that a licensee has a reasonable basis to believe is
  276  lawfully made available to the general public from:
  277         (A)Federal, state, or local government records, such as
  278  government real estate records or security interest filings;
  279         (B)Widely distributed media, such as information from a
  280  telephone records repository or directory, a television or radio
  281  program, a newspaper, a social media platform, or a website that
  282  is available to the general public on an unrestricted basis. A
  283  website is not restricted merely because an Internet service
  284  provider or a site operator requires a fee or a password, so
  285  long as access is available to the general public; or
  286         (C)Disclosures to the general public which are required to
  287  be made by federal, state, or local law.
  288         (II)As used in this sub-subparagraph, the term “reasonable
  289  basis to believe is lawfully made available to the general
  290  public” relating to any information means that the person has
  291  taken steps to determine:
  292         (A)That the information is of the type that is available
  293  to the general public, such as information included on the
  294  public record in the jurisdiction where the mortgage would be
  295  recorded; and
  296         (B)Whether an individual can direct that the information
  297  not be made available to the general public and, if so, the
  298  customer to whom the information relates has not done so, such
  299  as when a telephone number is listed in a telephone directory
  300  and the customer has informed the licensee that the telephone
  301  number is not unlisted.
  302         (i)“Third-party service provider” means a person, other
  303  than a licensee, which contracts with a licensee to maintain,
  304  process, or store nonpublic personal information, or is
  305  otherwise permitted access to nonpublic personal information
  306  through its provision of services to a licensee.
  307         (2)INFORMATION SECURITY PROGRAM.—
  308         (a)Each licensee shall develop, implement, and maintain a
  309  comprehensive written information security program that contains
  310  administrative, technical, and physical safeguards for the
  311  protection of the licensee’s information system and nonpublic
  312  personal information.
  313         (b)Each licensee shall ensure that the information
  314  security program meets all of the following criteria:
  315         1.Be commensurate with the following measures:
  316         a.Size and complexity of the licensee.
  317         b.Nature and scope of the licensee’s activities, including
  318  the licensee’s use of third-party service providers.
  319         c.Sensitivity of nonpublic personal information that is
  320  used by the licensee or that is in the licensee’s possession,
  321  custody, or control.
  322         2.Be designed to do all of the following:
  323         a.Protect the security and confidentiality of nonpublic
  324  personal information and the security of the licensee’s
  325  information system.
  326         b.Protect against threats or hazards to the security or
  327  integrity of nonpublic personal information and the licensee’s
  328  information system.
  329         c.Protect against unauthorized access to or the use of
  330  nonpublic personal information and minimize the likelihood of
  331  harm to any customer.
  332         3.Define and periodically reevaluate the retention
  333  schedule and the mechanism for the destruction of nonpublic
  334  personal information if retention is no longer necessary for the
  335  licensee’s business operations or is no longer required by
  336  applicable law.
  337         4.Regularly test and monitor systems and procedures for
  338  the detection of actual and attempted attacks on, or intrusions
  339  into, the licensee’s information system.
  340         5.Be monitored, evaluated, and adjusted, as necessary, to
  341  meet all of the following requirements:
  342         a.Determine whether the licensee’s information security
  343  program is consistent with relevant changes in technology.
  344         b.Confirm the licensee’s information security program
  345  accounts for the sensitivity of nonpublic personal information.
  346         c.Identify changes that may be necessary to the licensee’s
  347  information system.
  348         d.Mitigate any internal or external threats to nonpublic
  349  personal information.
  350         e.Amend the licensee’s information security program for
  351  any material changes to the licensee’s business arrangements,
  352  including, but not limited to, mergers and acquisitions,
  353  alliances and joint ventures, and outsourcing arrangements.
  354         (c)1.As part of a licensee’s information security program,
  355  the licensee shall establish a written incident response plan
  356  designed to promptly respond to, and recover from, a
  357  cybersecurity event that compromises:
  358         a.The confidentiality, integrity, or availability of
  359  nonpublic personal information in the licensee’s possession;
  360         b.The licensee’s information system; or
  361         c.The continuing functionality of any aspect of the
  362  licensee’s operations.
  363         2.The written incident response plan must address all of
  364  the following:
  365         a.The licensee’s internal process for responding to a
  366  cybersecurity event.
  367         b.The goals of the licensee’s incident response plan.
  368         c.The assignment of clear roles, responsibilities, and
  369  levels of decisionmaking authority for the licensee’s personnel
  370  that participate in the incident response plan.
  371         d.External communications, internal communications, and
  372  information sharing related to a cybersecurity event.
  373         e.The identification of remediation requirements for
  374  weaknesses identified in information systems and associated
  375  controls.
  376         f.The documentation and reporting regarding cybersecurity
  377  events and related incident response activities.
  378         g.The evaluation and revision of the incident response
  379  plan, as appropriate, following a cybersecurity event.
  380         h.The process by which notice must be given as required
  381  under subsection (3) and s. 501.171(3) and (4).
  382         (d)1.This section does not apply to a licensee that has
  383  fewer than:
  384         a.Twenty individuals on its workforce, including employees
  385  and independent contractors; or
  386         b.Five hundred customers during a calendar year.
  387         2.A licensee that no longer qualifies for exemption under
  388  subparagraph 1. has 180 calendar days to comply with this
  389  section after the date of the disqualification.
  390         (e)Each licensee shall maintain a copy of the information
  391  security program for a minimum of 5 years and shall make it
  392  available to the office upon request or as part of an
  393  examination.
  394         (3)NOTICE TO OFFICE OF SECURITY BREACH.—Each licensee
  395  shall provide notice to the office of any breach of security, as
  396  defined in s. 501.171, affecting 500 or more individuals in this
  397  state at a time and in the manner prescribed by commission rule.
  398         (4)CONSTRUCTION.—This section may not be construed to
  399  relieve a covered entity from complying with s. 501.171. To the
  400  extent a licensee is a covered entity, as defined in s.
  401  501.171(1), the licensee remains subject to s. 501.171.
  402         (5)RULES.—The commission shall adopt rules to administer
  403  this section, including rules that allow a licensee that is in
  404  compliance with the Federal Trade Commission’s Standards for
  405  Safeguarding Customer Information, 16 C.F.R. part 314, to be
  406  deemed in substantial compliance with subsection (2).
  407         Section 4. Paragraph (z) is added to subsection (1) of
  408  section 494.00255, Florida Statutes, to read:
  409         494.00255 Administrative penalties and fines; license
  410  violations.—
  411         (1) Each of the following acts constitutes a ground for
  412  which the disciplinary actions specified in subsection (2) may
  413  be taken against a person licensed or required to be licensed
  414  under part II or part III of this chapter:
  415         (z)Failure to comply with the notification requirements in
  416  s. 501.171(3) and (4).
  417         Section 5. Present subsections (28) through (36) of section
  418  517.021, Florida Statutes, are redesignated as subsections (29)
  419  through (37), respectively, a new subsection (28) is added to
  420  that section, and subsection (20) of that section is amended, to
  421  read:
  422         517.021 Definitions.—When used in this chapter, unless the
  423  context otherwise indicates, the following terms have the
  424  following respective meanings:
  425         (20)(a) “Investment adviser” means a person, other than an
  426  associated person of an investment adviser or a federal covered
  427  adviser, that receives compensation, directly or indirectly, and
  428  engages for all or part of the person’s time, directly or
  429  indirectly, or through publications or writings, in the business
  430  of advising others as to the value of securities or as to the
  431  advisability of investments in, purchasing of, or selling of
  432  securities.
  433         (b) The term does not include any of the following:
  434         1. A dealer or an associated person of a dealer whose
  435  performance of services in paragraph (a) is solely incidental to
  436  the conduct of the dealer’s or associated person’s business as a
  437  dealer and who does not receive special compensation for those
  438  services.
  439         2. A licensed practicing attorney or certified public
  440  accountant whose performance of such services is solely
  441  incidental to the practice of the attorney’s or accountant’s
  442  profession.
  443         3. A bank authorized to do business in this state.
  444         4. A bank holding company as defined in the Bank Holding
  445  Company Act of 1956, as amended, authorized to do business in
  446  this state.
  447         5. A trust company having trust powers, as defined in s.
  448  658.12, which it is authorized to exercise in this state, which
  449  trust company renders or performs investment advisory services
  450  in a fiduciary capacity incidental to the exercise of its trust
  451  powers.
  452         6. A person that renders investment advice exclusively to
  453  insurance or investment companies.
  454         7. A person:
  455         a.Without a place of business in this state if the person
  456  has had that, during the preceding 12 months, has fewer than six
  457  clients who are residents of this state.
  458         b.With a place of business in this state if the person has
  459  had, during the preceding 12 months, fewer than six clients who
  460  are residents of this state and no clients who are not residents
  461  of this state.
  462  
  463  As used in this subparagraph, the term “client” has the same
  464  meaning as provided in Securities and Exchange Commission Rule
  465  222-2 275.222-2, 17 C.F.R. s. 275.222-2, as amended.
  466         8. A federal covered adviser.
  467         9. The United States, a state, or any political subdivision
  468  of a state, or any agency, authority, or instrumentality of any
  469  such entity; a business entity that is wholly owned directly or
  470  indirectly by such a governmental entity; or any officer, agent,
  471  or employee of any such governmental or business entity who is
  472  acting within the scope of his or her official duties.
  473         10.A family office as defined in Securities and Exchange
  474  Commission Rule 202(a)(11)(G)-1(b) under the Investment Advisers
  475  Act of 1940, 17 C.F.R. s. 275.202(a)(11)(G)-1(b), as amended. In
  476  determining whether a person meets the definition of a family
  477  office under this subparagraph, the terms “affiliated family
  478  office,” “control,” “executive officer,” “family client,”
  479  “family entity,” “family member,” “former family member,” “key
  480  employee,” and “spousal equivalent” have the same meaning as in
  481  Securities and Exchange Commission Rule 202(a)(11)(G)-1(d) under
  482  the Investment Advisers Act of 1940, 17 C.F.R. s.
  483  275.202(a)(11)(G)-1(d), as amended.
  484         (28)“Place of business” of an investment adviser means an
  485  office at which the investment adviser regularly provides
  486  investment advisory services to, solicits, meets with, or
  487  otherwise communicates with clients; and any other location that
  488  is held out to the general public as a location at which the
  489  investment adviser provides investment advisory services to,
  490  solicits, meets with, or otherwise communicates with clients.
  491         Section 6. Paragraph (i) of subsection (9) of section
  492  517.061, Florida Statutes, is amended to read:
  493         517.061 Exempt transactions.—Except as otherwise provided
  494  in subsection (11), the exemptions provided herein from the
  495  registration requirements of s. 517.07 are self-executing and do
  496  not require any filing with the office before being claimed. Any
  497  person who claims entitlement to an exemption under this section
  498  bears the burden of proving such entitlement in any proceeding
  499  brought under this chapter. The registration provisions of s.
  500  517.07 do not apply to any of the following transactions;
  501  however, such transactions are subject to s. 517.301:
  502         (9) The offer or sale of securities to:
  503         (i) A family office as defined in Securities and Exchange
  504  Commission Rule 202(a)(11)(G)-1(b) 202(a)(11)(G)-1 under the
  505  Investment Advisers Act of 1940, 17 C.F.R. s. 275.202(a)(11)(G)
  506  1(b) s. 275.202(a)(11)(G)-1, as amended, provided that:
  507         1. The family office has assets under management in excess
  508  of $5 million;
  509         2. The family office is not formed for the specific purpose
  510  of acquiring the securities offered; and
  511         3. The prospective investment of the family office is
  512  directed by a person who has knowledge and experience in
  513  financial and business matters that the family office is capable
  514  of evaluating the merits and risks of the prospective
  515  investment.
  516  
  517  In determining whether a person meets the definition of a family
  518  office under this paragraph, the terms “affiliated family
  519  office,” “control,” “executive officer,” “family client,”
  520  “family entity,” “family member,” “former family member,” “key
  521  employee,” and “spousal equivalent” have the same meaning as in
  522  Securities and Exchange Commission Rule 202(a)(11)(G)-1(d) under
  523  the Investment Advisers Act of 1940, 17 C.F.R. s.
  524  275.202(a)(11)(G)-1(d), as amended.
  525         Section 7. Paragraph (a) of subsection (1) of section
  526  517.201, Florida Statutes, is amended, and paragraph (c) is
  527  added to that subsection, to read:
  528         517.201 Investigations; examinations; subpoenas; hearings;
  529  witnesses.—
  530         (1) The office:
  531         (a) May make investigations and examinations within or
  532  outside of this state as it deems necessary:
  533         1. To determine whether a person has violated or is about
  534  to violate any provision of this chapter or a rule or order
  535  hereunder; or
  536         2. To aid in the enforcement of this chapter; or
  537         3. In accordance with a memorandum of understanding
  538  pursuant to s. 415.106(4)(b), to aid the Department of Children
  539  and Families with any protective investigations the Department
  540  of Children and Families is required to conduct under s.
  541  415.104.
  542         (c) May consider or use as part of any investigation or
  543  examination pursuant to this section the information contained
  544  in any suspected financial exploitation report or any records
  545  generated as a result of such report which is obtained pursuant
  546  to s. 415.106(4).
  547         Section 8. Paragraphs (b) and (c) of subsection (3) and
  548  subsection (6) of section 517.34, Florida Statutes, are amended
  549  to read:
  550         517.34 Protection of specified adults.—
  551         (3) A dealer or investment adviser may delay a disbursement
  552  or transaction of funds or securities from an account of a
  553  specified adult or an account for which a specified adult is a
  554  beneficiary or beneficial owner if all of the following apply:
  555         (b) Not later than 3 business days after the date on which
  556  the delay was first placed, the dealer or investment adviser
  557  complies with all of the following conditions:
  558         1. Notifies in writing all parties authorized to transact
  559  business on the account and any trusted contact on the account,
  560  using the contact information provided for the account, with the
  561  exception of any party the dealer or investment adviser
  562  reasonably believes has engaged in, is engaging in, has
  563  attempted to engage in, or will attempt to engage in the
  564  suspected financial exploitation of the specified adult. The
  565  notice, which may be provided electronically, must provide the
  566  reason for the delay.
  567         2. Notifies the office of the delay electronically on a
  568  form prescribed by commission rule. The form must be consistent
  569  with the purposes of this section and must contain, but need not
  570  be limited to, the following information:
  571         a. The date on which the delay was first placed.
  572         b. The name, age, and address, or location, if different,
  573  of the specified adult.
  574         c. The business location of the dealer or investment
  575  adviser.
  576         d. The name, address, and telephone number and title of the
  577  employee who reported suspected financial exploitation of the
  578  specified adult.
  579         e. The facts and circumstances that caused the employee to
  580  report suspected financial exploitation.
  581         f. The names, addresses, and telephone numbers of the
  582  specified adult’s family members.
  583         g. The name, address, and telephone number of each person
  584  suspected of engaging in financial exploitation.
  585         h. The name, address, and telephone number of the caregiver
  586  of the specified adult, if different from the person or persons
  587  suspected of engaging in financial exploitation.
  588         i. A description of actions taken by the dealer or
  589  investment adviser, if any, such as notification to a criminal
  590  justice agency.
  591         j. Any other information available to the reporting person
  592  which may establish the cause of financial exploitation that
  593  occurred or is occurring.
  594         (c) Not later than 3 business days after the date on which
  595  the delay was first placed, the dealer or investment adviser
  596  Notifies the office of the delay electronically on a form
  597  prescribed by commission rule. The form must be consistent with
  598  the purposes of this section and may include only the following
  599  information:
  600         1. The date on which the notice is submitted to the office.
  601         2. The date on which the delay was first placed.
  602         3. The following information about the specified adult:
  603         a. Gender.
  604         b. Age.
  605         c. Zip code of residence address.
  606         4. The following information about the dealer or investment
  607  adviser who placed the delay:
  608         a. Name.
  609         b. Title.
  610         c. Firm name.
  611         d. Business address.
  612         5. A section with the following questions for which the
  613  only allowable responses are “Yes” or “No”:
  614         a. Is financial exploitation of a specified adult suspected
  615  in connection with a disbursement or transaction?
  616         b. Are funds currently at risk of being lost?
  617  
  618  The form must contain substantially the following statement in
  619  conspicuous type: “The office may take disciplinary action
  620  against any person making a knowing and willful
  621  misrepresentation on this form.”
  622         (6) A dealer, an investment adviser, or an associated
  623  person who in good faith and exercising reasonable care complies
  624  with this section is immune from any administrative or civil
  625  liability that might otherwise arise from such delay in a
  626  disbursement or transaction in accordance with this section.
  627  This subsection does not supersede or diminish any immunity
  628  granted under chapter 415, nor does it substitute for the duty
  629  to report to the central abuse hotline as required under s.
  630  415.1034.
  631         Section 9. Section 520.135, Florida Statutes, is created to
  632  read:
  633         520.135Surrendered or repossessed vehicles.—The rights and
  634  obligations of parties with respect to a surrendered or
  635  repossessed motor vehicle are exclusively governed by part VI of
  636  chapter 679.
  637         Section 10. Subsections (1) and (2) of section 560.114,
  638  Florida Statutes, are amended to read:
  639         560.114 Disciplinary actions; penalties.—
  640         (1) The following actions by a money services business, an
  641  authorized vendor, or a affiliated party that was affiliated at
  642  the time of commission of the actions constitute grounds for the
  643  issuance of a cease and desist order; the issuance of a removal
  644  order; the denial, suspension, or revocation of a license; or
  645  taking any other action within the authority of the office
  646  pursuant to this chapter:
  647         (a) Failure to comply with any provision of this chapter or
  648  related rule or order, or any written agreement entered into
  649  with the office.
  650         (b) Fraud, misrepresentation, deceit, or gross negligence
  651  in any transaction by a money services business, regardless of
  652  reliance thereon by, or damage to, a customer.
  653         (c) Fraudulent misrepresentation, circumvention, or
  654  concealment of any matter that must be stated or furnished to a
  655  customer pursuant to this chapter, regardless of reliance
  656  thereon by, or damage to, such customer.
  657         (d) False, deceptive, or misleading advertising.
  658         (e) Failure to maintain, preserve, keep available for
  659  examination, and produce all books, accounts, files, or other
  660  documents required by this chapter or related rules or orders,
  661  by 31 C.F.R. ss. 1010.306, 1010.311, 1010.312, 1010.340,
  662  1010.410, 1010.415, 1022.210, 1022.320, 1022.380, and 1022.410,
  663  or by an agreement entered into with the office.
  664         (f) Refusing to allow the examination or inspection of
  665  books, accounts, files, or other documents by the office
  666  pursuant to this chapter, or to comply with a subpoena issued by
  667  the office.
  668         (g) Failure to pay a judgment recovered in any court by a
  669  claimant in an action arising out of a money transmission
  670  transaction within 30 days after the judgment becomes final.
  671         (h) Engaging in an act prohibited under s. 560.111 or s.
  672  560.1115.
  673         (i) Insolvency.
  674         (j) Failure by a money services business to remove an
  675  affiliated party after the office has issued and served upon the
  676  money services business a final order setting forth a finding
  677  that the affiliated party has violated a provision of this
  678  chapter.
  679         (k) Making a material misstatement, misrepresentation, or
  680  omission in an application for licensure, any amendment to such
  681  application, or application for the appointment of an authorized
  682  vendor.
  683         (l) Committing any act that results in a license or its
  684  equivalent, to practice any profession or occupation being
  685  denied, suspended, revoked, or otherwise acted against by a
  686  licensing authority in any jurisdiction.
  687         (m) Being the subject of final agency action or its
  688  equivalent, issued by an appropriate regulator, for engaging in
  689  unlicensed activity as a money services business or deferred
  690  presentment provider in any jurisdiction.
  691         (n) Committing any act resulting in a license or its
  692  equivalent to practice any profession or occupation being
  693  denied, suspended, revoked, or otherwise acted against by a
  694  licensing authority in any jurisdiction for a violation of 18
  695  U.S.C. s. 1956, 18 U.S.C. s. 1957, 18 U.S.C. s. 1960, 31 U.S.C.
  696  s. 5324, or any other law or rule of another state or of the
  697  United States relating to a money services business, deferred
  698  presentment provider, or usury that may cause the denial,
  699  suspension, or revocation of a money services business or
  700  deferred presentment provider license or its equivalent in such
  701  jurisdiction.
  702         (o) Having been convicted of, or entered a plea of guilty
  703  or nolo contendere to, any felony or crime punishable by
  704  imprisonment of 1 year or more under the law of any state or the
  705  United States which involves fraud, moral turpitude, or
  706  dishonest dealing, regardless of adjudication.
  707         (p) Having been convicted of, or entered a plea of guilty
  708  or nolo contendere to, a crime under 18 U.S.C. s. 1956 or 31
  709  U.S.C. s. 5318, s. 5322, or s. 5324, regardless of adjudication.
  710         (q) Having been convicted of, or entered a plea of guilty
  711  or nolo contendere to, misappropriation, conversion, or unlawful
  712  withholding of moneys belonging to others, regardless of
  713  adjudication.
  714         (r)Having been convicted of, or entered a plea of guilty
  715  or nolo contendere to, a violation of 31 C.F.R. chapter X, part
  716  1022, regardless of adjudication.
  717         (s)(r) Failure to inform the office in writing within 30
  718  days after having pled guilty or nolo contendere to, or being
  719  convicted of, any felony or crime punishable by imprisonment of
  720  1 year or more under the law of any state or the United States,
  721  or any crime involving fraud, moral turpitude, or dishonest
  722  dealing.
  723         (t)(s) Aiding, assisting, procuring, advising, or abetting
  724  any person in violating a provision of this chapter or any order
  725  or rule of the office or commission.
  726         (u)(t) Failure to pay any fee, charge, or cost imposed or
  727  assessed under this chapter.
  728         (v)(u) Failing to pay a fine assessed by the office within
  729  30 days after the due date as stated in a final order.
  730         (w)(v) Failure to pay any judgment entered by any court
  731  within 30 days after the judgment becomes final.
  732         (x)(w) Engaging or advertising engagement in the business
  733  of a money services business or deferred presentment provider
  734  without a license, unless exempted from licensure.
  735         (y)(x) Payment to the office for a license or other fee,
  736  charge, cost, or fine with a check or electronic transmission of
  737  funds that is dishonored by the applicant’s or licensee’s
  738  financial institution.
  739         (z)(y) Violations of 31 C.F.R. ss. 1010.306, 1010.311,
  740  1010.312, 1010.340, 1010.410, 1010.415, 1022.210, 1022.320,
  741  1022.380, and 1022.410, and United States Treasury Interpretive
  742  Release 2004-1.
  743         (aa)(z) Any practice or conduct that creates the likelihood
  744  of a material loss, insolvency, or dissipation of assets of a
  745  money services business or otherwise materially prejudices the
  746  interests of its customers.
  747         (bb)(aa) Failure of a check casher to maintain a federally
  748  insured depository account as required by s. 560.309.
  749         (cc)(bb) Failure of a check casher to deposit into its own
  750  federally insured depository account any payment instrument
  751  cashed as required by s. 560.309.
  752         (dd)(cc) Violating any provision of the Military Lending
  753  Act, 10 U.S.C. s. 987, or the regulations adopted under that act
  754  in 32 C.F.R. part 232, in connection with a deferred presentment
  755  transaction conducted under part IV of this chapter.
  756         (ee)Failure to comply with the notification requirements
  757  in s. 501.171(3) and (4).
  758         (2) Pursuant to s. 120.60(6), The office shall issue an
  759  emergency suspension order suspending may summarily suspend the
  760  license of a money services business if the office finds that a
  761  licensee poses a danger deemed by the Legislature to be an
  762  immediate and, serious danger to the public health, safety, and
  763  welfare. A proceeding in which the office seeks the issuance of
  764  a final order for the summary suspension of a licensee shall be
  765  conducted by the commissioner of the office, or his or her
  766  designee, who shall issue such order.
  767         (a) An emergency suspension order under this subsection may
  768  be issued without prior notice and an opportunity to be heard.
  769  An emergency suspension order must:
  770         1. State the grounds on which the order is based;
  771         2. Advise the licensee against whom the order is directed
  772  that the order takes effect immediately and, to the extent
  773  applicable, requires the licensee to immediately cease and
  774  desist from the conduct or violation that is the subject of the
  775  order or to take the affirmative action stated in the order as
  776  necessary to correct a condition resulting from the conduct or
  777  violation or as otherwise appropriate;
  778         3. Be delivered by personal delivery or sent by certified
  779  mail, return receipt requested, to the licensee against whom the
  780  order is directed at the licensee’s last known address; and
  781         4. Include a notice that the licensee subject to the
  782  emergency suspension order may seek judicial review pursuant to
  783  s. 120.68.
  784         (b) An emergency suspension order is effective as soon as
  785  the licensee against whom the order is directed has actual or
  786  constructive knowledge of the issuance of the order.
  787         (c) The office shall institute timely proceedings under ss.
  788  120.569 and 120.57 after issuance of an emergency suspension
  789  order.
  790         (d) A licensee subject to an emergency suspension order may
  791  seek judicial review pursuant to s. 120.68.
  792         (e) The following acts are deemed by the Legislature to
  793  constitute an immediate and serious danger to the public health,
  794  safety, and welfare, and the office shall may immediately issue
  795  an emergency suspension order to suspend the license of a money
  796  services business if:
  797         1.(a) The money services business fails to provide to the
  798  office, upon written request, any of the records required by s.
  799  560.123, s. 560.1235, s. 560.211, or s. 560.310 or any rule
  800  adopted under those sections. The suspension may be rescinded if
  801  the licensee submits the requested records to the office.
  802         2.(b) The money services business fails to maintain a
  803  federally insured depository account as required by s.
  804  560.208(4) or s. 560.309.
  805         3.(c) A natural person required to be listed on the license
  806  application for a money services business pursuant to s.
  807  560.141(1)(a)3. is criminally charged with, or arrested for, a
  808  crime described in paragraph (1)(o), paragraph (1)(p), or
  809  paragraph(1)(q).
  810         Section 11. Section 560.1311, Florida Statutes, is created
  811  to read:
  812         560.1311Information security programs.—
  813         (1)DEFINITIONS.—As used in this section, the term:
  814         (a)“Customer” means a person who seeks to obtain or who
  815  obtains or has obtained a financial product or service from a
  816  licensee.
  817         (b)“Customer information” means any record containing
  818  nonpublic personal information about a customer of a financial
  819  transaction, whether on paper, electronic, or in other forms,
  820  which is handled or maintained by or on behalf of the licensee
  821  or its affiliates.
  822         (c)“Cybersecurity event” means an event resulting in
  823  unauthorized access to, or disruption or misuse of, an
  824  information system or customer information stored on such
  825  information system. The term does not include the unauthorized
  826  acquisition of encrypted customer information if the encryption
  827  process or key is not also acquired, released, or used without
  828  authorization. The term does not include an event with regard to
  829  which the licensee has determined that the customer information
  830  accessed by an unauthorized person has not been used or released
  831  and has been returned or destroyed.
  832         (d)“Encrypted” means the transformation of data into a
  833  form that results in a low probability of assigning meaning
  834  without the use of a protective process or key.
  835         (e)“Financial product or service” means any product or
  836  service offered by a licensee under this chapter.
  837         (f)“Information security program” means the
  838  administrative, technical, or physical safeguards used to
  839  access, collect, distribute, process, protect, store, use,
  840  transmit, dispose of, or otherwise handle customer information.
  841         (g)“Information system” means a discrete set of electronic
  842  information resources organized for the collection, processing,
  843  maintenance, use, sharing, dissemination, or disposition of
  844  electronic information, as well as any specialized system such
  845  as an industrial process control system, telephone switching and
  846  private branch exchange system, or environmental control system,
  847  which contain customer information or which are connected to a
  848  system that contains customer information.
  849         (h)“Licensee” means a person licensed under this chapter.
  850         (i)1.“Nonpublic personal information” means:
  851         a.Personally identifiable financial information; and
  852         b.Any list, description, or other grouping of customers
  853  which is derived using any personally identifiable financial
  854  information that is not publicly available, such as account
  855  numbers, including any list of individuals’ names and street
  856  addresses which is derived, in whole or in part, using
  857  personally identifiable financial information that is not
  858  publicly available.
  859         2.The term does not include:
  860         a.Publicly available information, except as included on a
  861  list, description, or other grouping of customers described in
  862  sub-subparagraph 1.b.;
  863         b.Any list, description, or other grouping of consumers,
  864  or any publicly available information pertaining to such list,
  865  description, or other grouping of consumers, which is derived
  866  without using any personally identifiable financial information
  867  that is not publicly available; or
  868         c.Any list of individuals’ names and addresses which
  869  contains only publicly available information, is not derived, in
  870  whole or in part, using personally identifiable financial
  871  information that is not publicly available, and is not disclosed
  872  in a manner that indicates that any of the individuals on the
  873  list is a customer of a licensee.
  874         3.As used in this paragraph, the term:
  875         a.(I)“Personally identifiable financial information” means
  876  any information that:
  877         (A)A customer provides to a licensee to obtain a financial
  878  product or service, such as information that a customer provides
  879  to a licensee on an application to obtain a loan or other
  880  financial product or service;
  881         (B)A licensee receives about a consumer which is obtained
  882  during or as a result of any transaction involving a financial
  883  product or service between the licensee and the customer, such
  884  as information collected through an information-collecting
  885  device from a web server; or
  886         (C)A licensee otherwise obtains about a customer in
  887  connection with providing a financial product or service to the
  888  customer, such as the fact that an individual is or has been one
  889  of the licensee’s customers or has obtained a financial product
  890  or service from the licensee.
  891         (II)The term “personally identifiable financial
  892  information” does not include:
  893         (A)A list of names and addresses of customers of an entity
  894  that is not a financial institution; or
  895         (B)Information that does not identify a customer, such as
  896  blind data or aggregate information that does not contain
  897  personal identifiers such as account numbers, names, or
  898  addresses.
  899         b.(I)“Publicly available information” means any
  900  information that a licensee has a reasonable basis to believe is
  901  lawfully made available to the general public from:
  902         (A)Federal, state, or local government records, such as
  903  government real estate records or security interest filings;
  904         (B)Widely distributed media, such as information from a
  905  telephone records repository or directory, a television or radio
  906  program, a newspaper, a social media platform, or a website that
  907  is available to the general public on an unrestricted basis. A
  908  website is not restricted merely because an Internet service
  909  provider or a site operator requires a fee or a password, so
  910  long as access is available to the general public; or
  911         (C)Disclosures to the general public which are required to
  912  be made by federal, state, or local law.
  913         (II)As used in this sub-subparagraph, the term “reasonable
  914  basis to believe is lawfully made available to the general
  915  public” relating to any information means that the person has
  916  taken steps to determine:
  917         (A)That the information is of the type that is available
  918  to the general public, such as information included on the
  919  public record in the jurisdiction where the mortgage would be
  920  recorded; and
  921         (B)Whether an individual can direct that the information
  922  not be made available to the general public and, if so, the
  923  customer to whom the information relates has not done so, such
  924  as when a telephone number is listed in a telephone directory
  925  and the customer has informed the licensee that the telephone
  926  number is not unlisted.
  927         (j)“Third-party service provider” means a person, other
  928  than a licensee, which contracts with a licensee to maintain,
  929  process, or store nonpublic personal information, or is
  930  otherwise permitted access to nonpublic personal information
  931  through its provision of services to a licensee.
  932         (2)INFORMATION SECURITY PROGRAM.—
  933         (a)Each licensee shall develop, implement, and maintain a
  934  comprehensive written information security program that contains
  935  administrative, technical, and physical safeguards for the
  936  protection of the licensee’s information system and nonpublic
  937  personal information.
  938         (b)Each licensee shall ensure that the information
  939  security program meets all of the following criteria:
  940         1.Be commensurate with the following measures:
  941         a.Size and complexity of the licensee.
  942         b.Nature and scope of the licensee’s activities, including
  943  the licensee’s use of third-party service providers.
  944         c.Sensitivity of nonpublic personal information that is
  945  used by the licensee or that is in the licensee’s possession,
  946  custody, or control.
  947         2.Be designed to do all of the following:
  948         a.Protect the security and confidentiality of nonpublic
  949  personal information and the security of the licensee’s
  950  information system.
  951         b.Protect against threats or hazards to the security or
  952  integrity of nonpublic personal information and the licensee’s
  953  information system.
  954         c.Protect against unauthorized access to or the use of
  955  nonpublic personal information and minimize the likelihood of
  956  harm to any customer.
  957         3.Define and periodically reevaluate the retention
  958  schedule and the mechanism for the destruction of nonpublic
  959  personal information if retention is no longer necessary for the
  960  licensee’s business operations or is no longer required by
  961  applicable law.
  962         4.Regularly test and monitor systems and procedures for
  963  the detection of actual and attempted attacks on, or intrusions
  964  into, the licensee’s information system.
  965         5.Be monitored, evaluated, and adjusted, as necessary, to
  966  meet all of the following requirements:
  967         a.Determine whether the licensee’s information security
  968  program is consistent with relevant changes in technology.
  969         b.Confirm the licensee’s information security program
  970  accounts for the sensitivity of nonpublic personal information.
  971         c.Identify changes that may be necessary to the licensee’s
  972  information system.
  973         d.Mitigate any internal or external threats to nonpublic
  974  personal information.
  975         e.Amend the licensee’s information security program for
  976  any material changes to the licensee’s business arrangements,
  977  including, but not limited to, mergers and acquisitions,
  978  alliances and joint ventures, and outsourcing arrangements.
  979         (c)1.As part of a licensee’s information security program,
  980  the licensee shall establish a written incident response plan
  981  designed to promptly respond to, and recover from, a
  982  cybersecurity event that compromises:
  983         a.The confidentiality, integrity, or availability of
  984  nonpublic personal information in the licensee’s possession;
  985         b.The licensee’s information system; or
  986         c.The continuing functionality of any aspect of the
  987  licensee’s operations.
  988         2.The written incident response plan must address all of
  989  the following:
  990         a.The licensee’s internal process for responding to a
  991  cybersecurity event.
  992         b.The goals of the licensee’s incident response plan.
  993         c.The assignment of clear roles, responsibilities, and
  994  levels of decisionmaking authority for the licensee’s personnel
  995  that participate in the incident response plan.
  996         d.External communications, internal communications, and
  997  information sharing related to a cybersecurity event.
  998         e.The identification of remediation requirements for
  999  weaknesses identified in information systems and associated
 1000  controls.
 1001         f.The documentation and reporting regarding cybersecurity
 1002  events and related incident response activities.
 1003         g.The evaluation and revision of the incident response
 1004  plan, as appropriate, following a cybersecurity event.
 1005         h.The process by which notice must be given as required
 1006  under subsection (3) and s. 501.171(3) and (4).
 1007         (d)1.This section does not apply to a licensee that has
 1008  fewer than:
 1009         a.Twenty individuals on its workforce, including employees
 1010  and independent contractors; or
 1011         b.Five hundred customers during a calendar year.
 1012         2.A licensee that no longer qualifies for exemption under
 1013  subparagraph 1. has 180 calendar days to comply with this
 1014  section after the date of the disqualification.
 1015         (e)Each licensee shall maintain a copy of the information
 1016  security program for a minimum of 5 years and shall make it
 1017  available to the office upon request or as part of an
 1018  examination.
 1019         (3)NOTICE TO OFFICE OF SECURITY BREACH.—Each licensee
 1020  shall provide notice to the office of any breach of security, as
 1021  defined in s. 501.171(1), affecting 500 or more individuals in
 1022  this state at a time and in the manner prescribed by commission
 1023  rule.
 1024         (4)CONSTRUCTION.—This section may not be construed to
 1025  relieve a covered entity from complying with s. 501.171. To the
 1026  extent a licensee is a covered entity, as defined in s.
 1027  501.171(1), the licensee remains subject to s. 501.171.
 1028         (5)RULES.—The commission shall adopt rules to administer
 1029  this section, including rules that allow a licensee that is in
 1030  compliance with the Federal Trade Commission’s Standards for
 1031  Safeguarding Customer Information, 16 C.F.R. part 314, to be
 1032  deemed in compliance with subsection (2).
 1033         Section 12. Subsection (10) of section 560.309, Florida
 1034  Statutes, is amended to read:
 1035         560.309 Conduct of business.—
 1036         (10) If a check is returned to a licensee from a payor
 1037  financial institution due to lack of funds, a closed account, or
 1038  a stop-payment order, the licensee may seek collection pursuant
 1039  to s. 68.065. In seeking collection, the licensee must comply
 1040  with the prohibitions against harassment or abuse, false or
 1041  misleading representations, and unfair practices in the Florida
 1042  Consumer Collection Practices Act under part VI of chapter 559,
 1043  including s. 559.77. The licensee must also comply with the Fair
 1044  Debt Collections Practices Act, 15 U.S.C. ss. 1692d, 1692e, and
 1045  1692f if the licensee uses a third-party debt collector or any
 1046  name other than its own to collect such debts. A violation of
 1047  this subsection is a deceptive and unfair trade practice and
 1048  constitutes a violation of the Deceptive and Unfair Trade
 1049  Practices Act under part II of chapter 501. In addition, a
 1050  licensee must comply with the applicable provisions of the
 1051  Consumer Collection Practices Act under part VI of chapter 559,
 1052  including s. 559.77.
 1053         Section 13. Subsection (3) of section 560.405, Florida
 1054  Statutes, is amended to read:
 1055         560.405 Deposit; redemption.—
 1056         (3) Notwithstanding subsection (1), in lieu of presentment,
 1057  a deferred presentment provider may allow the check to be
 1058  redeemed at any time upon payment of the outstanding transaction
 1059  balance and earned fees. Redemption in cash must be treated in
 1060  the same manner as redemption through a debit card transaction.
 1061  However, payment may not be made in the form of a personal check
 1062  or through a credit card transaction. Upon redemption, the
 1063  deferred presentment provider must return the drawer’s check and
 1064  provide a signed, dated receipt showing that the drawer’s check
 1065  has been redeemed.
 1066         Section 14. Subsection (2) of section 560.406, Florida
 1067  Statutes, is amended to read:
 1068         560.406 Worthless checks.—
 1069         (2) If a check is returned to a deferred presentment
 1070  provider from a payor financial institution due to insufficient
 1071  funds, a closed account, or a stop-payment order, the deferred
 1072  presentment provider may pursue all legally available civil
 1073  remedies to collect the check, including, but not limited to,
 1074  the imposition of all charges imposed on the deferred
 1075  presentment provider by the financial institution. In its
 1076  collection practices, a deferred presentment provider must
 1077  comply with the prohibitions against harassment or abuse, false
 1078  or misleading representations, and unfair practices that are
 1079  contained in the Florida Consumer Collection Practices Act under
 1080  part VI of chapter 559, including s. 559.77. A deferred
 1081  presentment provider must also comply with the Fair Debt
 1082  Collections Practices Act, 15 U.S.C. ss. 1692d, 1692e, and 1692f
 1083  if the deferred presentment provider uses a third-party debt
 1084  collector or any name other than its own to collect such debts.
 1085  A violation of this act is a deceptive and unfair trade practice
 1086  and constitutes a violation of the Deceptive and Unfair Trade
 1087  Practices Act under part II of chapter 501. In addition, a
 1088  deferred presentment provider must comply with the applicable
 1089  provisions of the Consumer Collection Practices Act under part
 1090  VI of chapter 559, including s. 559.77.
 1091         Section 15. Section 655.0171, Florida Statutes, is created
 1092  to read:
 1093         655.0171Requirements for customer data security and for
 1094  notices of security breaches.—
 1095         (1)DEFINITIONS.—As used in this section, the term:
 1096         (a)“Breach of security” or “breach” means unauthorized
 1097  access of data in electronic form containing personal
 1098  information. Good faith access of personal information by an
 1099  employee or agent of a financial institution does not constitute
 1100  a breach of security, provided that the information is not used
 1101  for a purpose unrelated to the business or subject to further
 1102  unauthorized use. As used in this paragraph, the term “data in
 1103  electronic form” means any data stored electronically or
 1104  digitally on any computer system or other database and includes
 1105  recordable tapes and other mass storage devices.
 1106         (b)“Department” means the Department of Legal Affairs.
 1107         (c)1.“Personal information” means:
 1108         a.An individual’s first name, or first initial, and last
 1109  name, in combination with any of the following data elements for
 1110  that individual:
 1111         (I)A social security number;
 1112         (II)A driver license or identification card number,
 1113  passport number, military identification number, or other
 1114  similar number issued on a government document used to verify
 1115  identity;
 1116         (III)A financial account number or credit or debit card
 1117  number, in combination with any required security code, access
 1118  code, or password that is necessary to permit access to the
 1119  individual’s financial account;
 1120         (IV)The individual’s biometric data as defined in s.
 1121  501.702; or
 1122         (V)Any information regarding the individual’s geolocation;
 1123  or
 1124         b.A username or e-mail address, in combination with a
 1125  password or security question and answer that would permit
 1126  access to an online account.
 1127         2.The term does not include information about an
 1128  individual which has been made publicly available by a federal,
 1129  state, or local governmental entity. The term also does not
 1130  include information that is encrypted, secured, or modified by
 1131  any other method or technology that removes elements that
 1132  personally identify an individual or that otherwise renders the
 1133  information unusable.
 1134         (2)REQUIREMENTS FOR DATA SECURITY.—Each financial
 1135  institution shall take reasonable measures to protect and secure
 1136  data that are in electronic form and that contain personal
 1137  information.
 1138         (3)NOTICE TO OFFICE AND DEPARTMENT OF SECURITY BREACH.—
 1139         (a)1.Each financial institution shall provide notice to
 1140  the office of any breach of security affecting 500 or more
 1141  individuals in this state. Such notice must be provided to the
 1142  office as expeditiously as practicable, but no later than 30
 1143  days after the determination of the breach or the determination
 1144  of a reason to believe that a breach has occurred.
 1145         2.The written notice to the office must include the items
 1146  required under s. 501.171(3)(b).
 1147         3.A financial institution must provide the following
 1148  information to the office upon its request:
 1149         a.A police report, incident report, or computer forensics
 1150  report.
 1151         b.A copy of the policies in place regarding breaches.
 1152         c. Steps that have been taken to rectify the breach.
 1153         4.A financial institution may provide the office with
 1154  supplemental information regarding a breach at any time.
 1155         (b)Each financial institution shall provide notice to the
 1156  department of any breach of security affecting 500 or more
 1157  individuals in this state. Such notice must be provided to the
 1158  department in accordance with s. 501.171.
 1159         (4)NOTICE TO INDIVIDUALS OF SECURITY BREACH.—Each
 1160  financial institution shall give notice to each individual in
 1161  this state whose personal information was, or the financial
 1162  institution reasonably believes to have been, accessed as a
 1163  result of the breach in accordance with s. 501.171(4). The
 1164  notice must be provided no later than 30 days after the
 1165  determination of the breach or the determination of a reason to
 1166  believe that a breach has occurred. A financial institution may
 1167  receive 15 additional days to provide notice to individuals of a
 1168  security breach as required in this subsection if good cause for
 1169  delay is provided in writing to the office within 30 days after
 1170  determination of the breach or determination of the reason to
 1171  believe that a breach has occurred.
 1172         (5)NOTICE TO CREDIT REPORTING AGENCIES.—If a financial
 1173  institution discovers circumstances requiring notice pursuant to
 1174  this section of more than 1,000 individuals at a single time,
 1175  the financial institution shall also notify, without
 1176  unreasonable delay, all consumer reporting agencies that compile
 1177  and maintain files on consumers on a nationwide basis, as
 1178  defined in the Fair Credit Reporting Act, 15 U.S.C. s. 1681a(p),
 1179  of the timing, distribution, and content of the notices.
 1180         Section 16. Present subsections (3), (4), and (5) of
 1181  section 655.032, Florida Statutes, are redesignated as
 1182  subsections (4), (5), and (6), respectively, and a new
 1183  subsection (3) is added to that section, to read:
 1184         655.032 Investigations, subpoenas, hearings, and
 1185  witnesses.—
 1186         (3) The office may consider or use as part of any
 1187  investigation pursuant to this section the information contained
 1188  in any suspected financial exploitation report or any records
 1189  generated as a result of such report which is obtained pursuant
 1190  to s. 415.106(4).
 1191         Section 17. Present paragraphs (c) through (f) of
 1192  subsection (1) of section 655.045, Florida Statutes, are
 1193  redesignated as paragraphs (d) through (g), respectively, a new
 1194  paragraph (c) is added to that subsection, and present paragraph
 1195  (d) of that subsection is amended, to read:
 1196         655.045 Examinations, reports, and internal audits;
 1197  penalty.—
 1198         (1) The office shall conduct an examination of the
 1199  condition of each state financial institution at least every 18
 1200  months. The office may conduct more frequent examinations based
 1201  upon the risk profile of the financial institution, prior
 1202  examination results, or significant changes in the institution
 1203  or its operations. The office may use continuous, phase, or
 1204  other flexible scheduling examination methods for very large or
 1205  complex state financial institutions and financial institutions
 1206  owned or controlled by a multi-financial institution holding
 1207  company. The office shall consider examination guidelines from
 1208  federal regulatory agencies in order to facilitate, coordinate,
 1209  and standardize examination processes.
 1210         (c) The office may consider or use as part of any
 1211  examination conducted pursuant to this section the information
 1212  contained in any suspected financial exploitation report or any
 1213  records generated as a result of such report which is obtained
 1214  pursuant to s. 415.106(4).
 1215         (e)(d) As used in this section, the term “costs” means the
 1216  salary and travel expenses directly attributable to the field
 1217  staff examining the state financial institution, subsidiary, or
 1218  service corporation, and the travel expenses of any supervisory
 1219  staff required as a result of examination findings. The mailing
 1220  of any costs incurred under this subsection must be postmarked
 1221  within 45 30 days after the date of receipt of a notice stating
 1222  that such costs are due. The office may levy a late payment of
 1223  up to $100 per day or part thereof that a payment is overdue,
 1224  unless excused for good cause. However, for intentional late
 1225  payment of costs, the office may levy an administrative fine of
 1226  up to $1,000 per day for each day the payment is overdue.
 1227         Section 18. Subsection (2) of section 657.005, Florida
 1228  Statutes, is amended to read:
 1229         657.005 Application for authority to organize a credit
 1230  union; investigation.—
 1231         (2) Any five or more individuals, a majority of whom are
 1232  residents of this state and all of whom who represent a limited
 1233  field of membership, may apply to the office for permission to
 1234  organize a credit union. The fact that individuals within the
 1235  proposed limited field of membership have credit union services
 1236  available to them through another limited field of membership
 1237  shall not preclude the granting of a certificate of
 1238  authorization to engage in the business of a credit union.
 1239         Section 19. Subsection (1) of section 657.024, Florida
 1240  Statutes, is amended to read:
 1241         657.024 Membership meetings.—
 1242  (1) The members shall receive timely notice of the annual
 1243  meeting and any special meetings of the members, which shall be
 1244  held at the time, place, and in the manner provided in the
 1245  bylaws. The annual meeting and any special meetings of the
 1246  members may be held virtually without an in-person quorum, and
 1247  virtual attendance may satisfy quorum requirements, subject to
 1248  the bylaws.
 1249         Section 20. Paragraph (b) of subsection (3) and present
 1250  subsection (5) of section 657.042, Florida Statutes, are amended
 1251  to read:
 1252         657.042 Investment powers and limitations.—A credit union
 1253  may invest its funds subject to the following definitions,
 1254  restrictions, and limitations:
 1255         (3) INVESTMENT SUBJECT TO LIMITATION OF TWO PERCENT OF
 1256  CAPITAL OF THE CREDIT UNION.—
 1257         (b) Commercial paper and bonds of any corporation within
 1258  the United States which have a fixed maturity, as provided in
 1259  subsection (6) (7), except that the total investment in all such
 1260  paper and bonds may not exceed 10 percent of the capital of the
 1261  credit union.
 1262         (5)INVESTMENTS IN REAL ESTATE AND EQUIPMENT FOR THE CREDIT
 1263  UNION.—
 1264         (a)Up to 5 percent of the capital of the credit union may
 1265  be invested in real estate and improvements thereon, furniture,
 1266  fixtures, and equipment utilized or to be utilized by the credit
 1267  union for the transaction of business.
 1268         (b)The limitations provided by this subsection may be
 1269  exceeded with the prior written approval of the office. The
 1270  office shall grant such approval if it is satisfied that:
 1271         1.The proposed investment is necessary.
 1272         2.The amount thereof is commensurate with the size and
 1273  needs of the credit union.
 1274         3.The investment will be beneficial to the members.
 1275         4.A reasonable plan is developed to reduce the investment
 1276  to statutory limits.
 1277         Section 21. Paragraphs (b) and (c) of subsection (4) of
 1278  section 658.21, Florida Statutes, are amended to read:
 1279         658.21 Approval of application; findings required.—The
 1280  office shall approve the application if it finds that:
 1281         (4)
 1282         (b) At least two of the proposed directors who are not also
 1283  proposed officers must have had within the 10 years before the
 1284  date of the application at least 1 year of direct experience as
 1285  an executive officer, regulator, or director of a financial
 1286  institution as specified in the application within the 5 years
 1287  before the date of the application. However, if the applicant
 1288  demonstrates that at least one of the proposed directors has
 1289  very substantial experience as an executive officer, director,
 1290  or regulator of a financial institution more than 5 years before
 1291  the date of the application, the office may modify the
 1292  requirement and allow the applicant to have only one director
 1293  who has direct financial institution experience within the last
 1294  5 years.
 1295         (c) The proposed president or chief executive officer must
 1296  have had at least 1 year of direct experience as an executive
 1297  officer, director, or regulator of a financial institution
 1298  within the last 10 5 years. In making a decision, the office
 1299  must also consider may waive this requirement after considering:
 1300         1. The adequacy of the overall experience and expertise of
 1301  the proposed president or chief executive officer;
 1302         2. The likelihood of successful operation of the proposed
 1303  state bank or trust company pursuant to subsection (1);
 1304         3. The adequacy of the proposed capitalization under
 1305  subsection (2);
 1306         4. The proposed capital structure under subsection (3);
 1307         5. The experience of the other proposed officers and
 1308  directors; and
 1309         6. Any other relevant data or information.
 1310         Section 22. Subsection (2) of section 658.33, Florida
 1311  Statutes, is amended to read:
 1312         658.33 Directors, number, qualifications; officers.—
 1313         (2) Not less than a majority of the directors must, during
 1314  their whole term of service, be citizens of the United States,
 1315  and at least a majority of the directors must have resided in
 1316  this state for at least 1 year preceding their election and must
 1317  be residents therein during their continuance in office. In the
 1318  case of a bank or trust company with total assets of less than
 1319  $150 million, at least one, and in the case of a bank or trust
 1320  company with total assets of $150 million or more, two of the
 1321  directors who are not also officers of the bank or trust company
 1322  must have had at least 1 year of direct experience as an
 1323  executive officer, regulator, or director of a financial
 1324  institution within the last 10 5 years.
 1325         Section 23. Subsection (4) of section 662.141, Florida
 1326  Statutes, is amended to read:
 1327         662.141 Examination, investigations, and fees.—The office
 1328  may conduct an examination or investigation of a licensed family
 1329  trust company at any time it deems necessary to determine
 1330  whether the licensed family trust company or licensed family
 1331  trust company-affiliated party thereof has violated or is about
 1332  to violate any provision of this chapter, any applicable
 1333  provision of the financial institutions codes, or any rule
 1334  adopted by the commission pursuant to this chapter or the codes.
 1335  The office may conduct an examination or investigation of a
 1336  family trust company or foreign licensed family trust company at
 1337  any time it deems necessary to determine whether the family
 1338  trust company or foreign licensed family trust company has
 1339  engaged in any act prohibited under s. 662.131 or s. 662.134
 1340  and, if a family trust company or a foreign licensed family
 1341  trust company has engaged in such act, to determine whether any
 1342  applicable provision of the financial institutions codes has
 1343  been violated.
 1344         (4) For each examination of the books and records of a
 1345  family trust company, licensed family trust company, or foreign
 1346  licensed family trust company as authorized under this chapter,
 1347  the trust company shall pay a fee for the costs of the
 1348  examination by the office. As used in this section, the term
 1349  “costs” means the salary and travel expenses of field staff
 1350  which are directly attributable to the examination of the trust
 1351  company and the travel expenses of any supervisory and support
 1352  staff required as a result of examination findings. The mailing
 1353  of payment for costs incurred must be postmarked within 45 30
 1354  days after the receipt of a notice stating that the costs are
 1355  due. The office may levy a late payment of up to $100 per day or
 1356  part thereof that a payment is overdue unless waived for good
 1357  cause. However, if the late payment of costs is intentional, the
 1358  office may levy an administrative fine of up to $1,000 per day
 1359  for each day the payment is overdue.
 1360         Section 24. Subsection (21) of section 517.12, Florida
 1361  Statutes, is amended to read:
 1362         517.12 Registration of dealers, associated persons,
 1363  intermediaries, and investment advisers.—
 1364         (21) The registration requirements of this section do not
 1365  apply to any general lines insurance agent or life insurance
 1366  agent licensed under chapter 626, with regard to the sale of a
 1367  security as defined in s. 517.021(34)(g) s. 517.021(33)(g), if
 1368  the individual is directly authorized by the issuer to offer or
 1369  sell the security on behalf of the issuer and the issuer is a
 1370  federally chartered savings bank subject to regulation by the
 1371  Federal Deposit Insurance Corporation. Actions under this
 1372  subsection constitute activity under the insurance agent’s
 1373  license for purposes of ss. 626.611 and 626.621.
 1374         Section 25. This act shall take effect July 1, 2026.