CS/CS/SB 710: Fla. Customer Service Standards Act
GENERAL BILL by Judiciary ; Governmental Oversight and Productivity ; Crist
Fla. Customer Service Standards Act; creates said act; provides definitions; specifies measures that state departments are directed to implement re interaction with their customers; provides requirements re operating hours; provides that failure to comply with act does not constitute cause of action; provides exceptions.
Last Action: 5/30/2001 - Approved by Governor; Chapter No. 2001-80
Bill Text: Web Page | PDF
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Bill History
Date Chamber Action 2/9/2001 Senate • Prefiled
2/20/2001 Senate • Referred to Governmental Oversight and Productivity; Judiciary; Appropriations
3/6/2001 Senate • Introduced, referred to Governmental Oversight and Productivity; Judiciary; Appropriations -SJ 00049
3/9/2001 Senate • On Committee agenda-- Governmental Oversight and Productivity, 03/14/01, 12:15 pm, 37-S
3/14/2001 Senate • CS by Governmental Oversight and Productivity; YEAS 6 NAYS 0 -SJ 00149; CS read first time on 03/16/01 -SJ 00179
3/15/2001 Senate • Now in Judiciary -SJ 00149
4/12/2001 Senate • On Committee agenda-- Judiciary, 04/17/01, 10:00 am, 412-K
4/17/2001 Senate • CS/CS by Judiciary; YEAS 10 NAYS 0 -SJ 00423; CS read first time on 04/19/01 -SJ 00425
4/19/2001 Senate • Now in Appropriations -SJ 00424
4/25/2001 Senate • Withdrawn from Appropriations -SJ 00454; Placed on Calendar, on second reading
4/30/2001 Senate • Placed on Special Order Calendar -SJ 00569; Read second time -SJ 00639
5/1/2001 Senate • Read third time -SJ 00693; CS passed; YEAS 39 NAYS 0 -SJ 00693
5/1/2001 House • In Messages; Received -HJ 01509; Substituted for CS/HB 73 -HJ 01509; Read second and third times -HJ 01509; CS passed; YEAS 112 NAYS 2 -HJ 01509
5/1/2001 Senate • Ordered enrolled -SJ 00792
5/16/2001 • Signed by Officers and presented to Governor
5/30/2001 • Approved by Governor; Chapter No. 2001-80
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CS/CS/SB 710, Enrolled (Current Bill Version) Posted 5/3/2001 at 4:49 AM
Bill Text: Web Page | PDF Analyses: None Related Bills (1)
Bill Number Subject Filed By Relationship Last Action and Location H 73 (c1) Fla. Customer Service Standards Act Wallace Identical Last Action: 5/1/2001 H Senate Bill substituted; Laid on Table, Link/Iden/Sim/Compare passed, refer to CS/CS/SB 710 (Ch. 2001-80) -HJ 01509
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CS/CS/SB 710, Committee Substitute 2 Posted 4/20/2001 at 12:58 AM
Bill Text: Web Page | PDF Analyses: Judiciary (Post-Meeting) 4/18/2001 (pdf)
Floor Votes (2)
Date Chamber Result 5/1/2001 2:24 PM Senate 39 Yeas - 0 Nays 5/1/2001 4:45 PM House 112 Yeas - 2 Nays -
CS/SB 710, Committee Substitute 1 Posted 3/16/2001 at 11:06 AM
Bill Text: Web Page | PDF Analyses: Governmental Oversight and Productivity (Post-Meeting) 3/11/2001 (pdf)
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SB 710, Original Filed Version Posted 2/10/2001 at 12:32 AM