SB 614: Consumer Call Center Services
GENERAL BILL by Hill
Consumer Call Center Services; requires each customer sales call center & customer service call center to disclose certain information to customers; prohibits customer service employee from soliciting personal ID info. from customer; requires that audio recording or written documentation of customer's consent be made & preserved by said call centers; prohibits call center from sending customer's personal ID information to foreign country without express consent of customer, etc.
Effective Date: 07/01/2005
Last Action: 5/6/2005 Senate - Died in Committee on Commerce and Consumer Services
Bill Text: Web Page | PDF
Last Action: 5/6/2005 Senate - Died in Committee on Commerce and Consumer Services
Bill Text: Web Page | PDF
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Bill History
Date Chamber Action 1/10/2005 Senate • Filed
1/28/2005 Senate • Referred to Commerce and Consumer Services; Judiciary
3/8/2005 Senate • Introduced, referred to Commerce and Consumer Services; Judiciary -SJ 00040
5/6/2005 Senate • Died in Committee on Commerce and Consumer Services
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SB 614, Original Filed Version (Current Bill Version) Posted 1/10/2005 at 2:45 PM
Bill Text: Web Page | PDF Analyses: None Related Bills (1)
Bill Number Subject Filed By Relationship Last Action and Location S 272 Consumer Call Center Services Campbell Similar Last Action: 1/20/2005 S Withdrawn from Commerce and Consumer Services; Judiciary; Criminal Justice; Withdrawn prior to introduction
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