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| Community Budget Issue Requests - Tracking Id #2014 |
| United Way 211 of Manasota Regional Call Center |
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| Requester: |
Gerald F. Koontz, Sr. |
Organization: |
United Way 211 of Manasota |
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| Project Title: |
United Way 211 of Manasota Regional Call Center |
Date Submitted |
1/15/2003 9:07:27 AM |
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| Sponsors: |
Carlton |
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| Statewide Interest: |
| The establishment of 211 calling services is underway throughout Florida and the nation. Within 12 months, 61 percent of Florida's population will have access to 211, with statewide implementation planned in 2004. |
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| Recipient: |
United Way 211 of Manasota |
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Contact: |
Gerald F. Koontz, Sr. |
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1701 14th St. West |
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Contact Phone: |
(941) 748-1313 |
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Bradenton 34205 |
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| Counties: |
Manatee, Sarasota |
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| Gov't Entity: |
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Private Organization (Profit/Not for Profit): |
Yes |
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| Project Description: |
| Establishment of a regional 211 call center, which will enable anyone needing to access health and human care services to do so by dialing a simple, three-digit phone number. The service will be available 24 hours per day, 7 days per week. Project will replace the existing "First Call for Help" services which now operate in separate areas of the state with different phone numbers and varying sources of information. 211 will allow for a streamlined system; whereas it is not uncommon for citizens now to make seven or eight phone calls in search of information and help, they would be served with a single number, uniform throughout the region. The project is targeted for statewide implementation in 2004. |
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| Is this a water project as described in Chapter 2002-291, Laws of Florida? |
No |
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| Measurable Outcome Anticipated: |
| Streamlined operations resulting in comprehensive, more cost-effective access to health and human care services. Ready access to accurate information. Electronic connection to locally specialized information and referral systems. Standardization of data collection and distribution. Integration of information and referral services with local and state level health and human service programs. Accurate identification of current needs and gaps in services. |
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| Amount requested from the State for this project this year: |
$132,500 |
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| Total cost of the project: |
$417,500 |
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| Request has been made to fund: |
Operations |
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| What type of match exists for this project? |
Local, Private |
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Cash Amount |
$285,000 |
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| Was this project previously funded by the state? |
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No |
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| Is future-year funding likely to be requested? |
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Yes |
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Amount: |
$132,500 |
To Fund: |
Operations |
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| Was this project included in an Agency's Budget Request? |
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No |
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| Was this project included in the Governor's Recommended Budget? |
Unknown |
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| Is there a documented need for this project? |
Yes |
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Documentation: |
211 will be a one-stop shop, a "gateway" to vital health and human services information. |
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| Was this project request heard before a publicly noticed meeting of a body of elected officials (municipal, county, or state)? |
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Yes |
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Hearing Body: |
Manatee County Legislative Delegation |
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Hearing Meeting Date: |
12/16/2002 |
