The Florida Senate

110.1082  Telephone voice mail systems and telephone menu options systems.--

(1)  No state employee shall utilize a voice mail system when the employee is at his or her regularly assigned work station where his or her telephone is functional and available for use, unless:

(a)  The device is in use, and/or;

(b)  Such voice mail system alerts the caller to, and provides the caller with access to a nonelectronic attendant; or

(c)  Such voice mail system automatically transfers the caller to a nonelectronic attendant.

(2)  Telephone menu options systems used by state agencies, departments, or other state government units will alert the caller to, and provide the caller with access to, a nonelectronic attendant.

(3)  Agency heads will ensure compliance with the provisions of this section.

History.--s. 3, ch. 99-255.