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The Florida Senate

2015 Florida Statutes

Subscriber satisfaction assessment.
F.S. 641.61
641.61 Subscriber satisfaction assessment.Each organization must establish systems for:
(1) Assessing subscriber satisfaction with providers, particularly primary care physicians;
(2) Sharing subscriber-satisfaction indicators and scores with providers;
(3) Publicly acknowledging providers with high positive subscriber-satisfaction scores;
(4) Addressing behaviors of providers with low subscriber-satisfaction scores; and
(5) Assessing subscriber access and physician availability.
History.s. 41, ch. 96-199.