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Glossary of Legislative Terms

CS/CS/SB 1966: Customer Service Standards Act

GENERAL BILL by Judiciary ; Governmental Oversight and Productivity ; Latvala

Customer Service Standards Act; creates "Florida Customer Service Standards Act"; specifies measures that state departments are directed to implement re interaction with their customers; specifies that failure to comply with act does not constitute cause of action.

Effective Date: 10/1/2000 10/01/2000
 Last Action: 5/5/2000 Senate - Died on Calendar
Bill Text: Web Page | PDF


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Bill History

Date Chamber Action
3/7/2000 Senate • Filed
3/9/2000 Senate • Introduced, referred to Governmental Oversight and Productivity; Judiciary SJ 00180
3/16/2000 Senate • On Committee agenda Governmental Oversight and Productivity, 03/21/00, 1:00 pm, 37S
3/21/2000 Senate • Comm. Action: CS by Governmental Oversight and Productivity; YEAS 6 NAYS 0 SJ 00305; CS read first time on 03/29/00 SJ 00316
3/23/2000 Senate • Now in Judiciary SJ 00306
4/10/2000 Senate • On Committee agenda Judiciary, 04/13/00, 10:00 am, 110S
4/13/2000 Senate • Comm. Action:CS/CS by Judiciary; YEAS 5 NAYS 0 SJ 00464;
4/18/2000 Senate • 00475
4/17/2000 Senate • Placed on Calendar SJ 00464
5/5/2000 Senate • Died on Calendar