CS/CS/SB 1966: Customer Service Standards Act
GENERAL BILL by Judiciary ; Governmental Oversight and Productivity ; Latvala
Customer Service Standards Act; creates "Florida Customer Service Standards Act"; specifies measures that state departments are directed to implement re interaction with their customers; specifies that failure to comply with act does not constitute cause of action.
Last Action: 5/5/2000 Senate - Died on Calendar
Bill Text: Web Page | PDF
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            Bill History Date Chamber Action 3/7/2000 Senate • Filed 
 3/9/2000 Senate • Introduced, referred to Governmental Oversight and Productivity; Judiciary SJ 00180 
 3/16/2000 Senate • On Committee agenda Governmental Oversight and Productivity, 03/21/00, 1:00 pm, 37S 
 3/21/2000 Senate • Comm. Action: CS by Governmental Oversight and Productivity; YEAS 6 NAYS 0 SJ 00305; CS read first time on 03/29/00 SJ 00316 
 3/23/2000 Senate • Now in Judiciary SJ 00306 
 4/10/2000 Senate • On Committee agenda Judiciary, 04/13/00, 10:00 am, 110S 
 4/13/2000 Senate • Comm. Action:CS/CS by Judiciary; YEAS 5 NAYS 0 SJ 00464; 
 4/18/2000 Senate • 00475 
 4/17/2000 Senate • Placed on Calendar SJ 00464 
 5/5/2000 Senate • Died on Calendar 
 
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                    CS/CS/SB 1966, Committee Substitute 2 (Current Bill Version) Posted 8/25/2000 at 4:12 PM Bill Text: Web Page | PDF Analyses: Judiciary (Post-Meeting) 4/13/2000 (pdf) 
 Related Bills (1)Bill Number Subject Filed By Relationship Last Action and Location H 1047 (e1) Customer Service Standards Act Wallace Similar Last Action: 5/5/2000 S Died in Committee on Governmental Oversight and Productivity 
 Location:
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                    CS/SB 1966, Committee Substitute 1 Posted 8/25/2000 at 4:12 PM Bill Text: Web Page | PDF Analyses: Governmental Oversight and Productivity (Post-Meeting) 3/21/2000 (pdf) 
 
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                    SB 1966, Original Filed Version Posted 8/25/2000 at 4:12 PM