Skip to Navigation | Skip to Main Content | Skip to Site Map

MyFloridaHouse.gov | Mobile Site

Senate Tracker: Sign Up | Login

The Florida Senate

Glossary of Legislative Terms

CS/SB 558: Automated Phone Answering Systems

GENERAL BILL by Appropriations ; Bennett ; (CO-INTRODUCERS) Lynn

Automated Phone Answering Systems; requires state agencies & agents acting on behalf of state agency to provide during specified hours an option, during first minute of call answered by automated telephone answering system, which permits callers to reach employee; requires allocation of at least two phone lines for certain responsibilities; requires on-hold times to be monitored, etc. Creates 282.108; repeals 110.1082.

Effective Date: 07/01/2004
 Last Action: 4/30/2004 House - Died in Messages
Bill Text: Web Page | PDF


View By Bill Version View By Category


Bill History

Date Chamber Action
11/12/2003 Senate • Prefiled
11/24/2003 Senate • Referred to Governmental Oversight and Productivity; Appropriations Subcommittee on General Government; Appropriations
3/2/2004 Senate • Introduced, referred to Governmental Oversight and Productivity; Appropriations Subcommittee on General Government; Appropriations -SJ 00037
3/5/2004 Senate • On Committee agenda-- Governmental Oversight and Productivity, 03/10/04, 3:30 pm, 110-S
3/10/2004 Senate • Favorable by Governmental Oversight and Productivity; YEAS 10 NAYS 0 -SJ 00299
3/11/2004 Senate • Now in Appropriations Subcommittee on General Government -SJ 00299
3/24/2004 Senate • On Committee agenda-- Appropriations Subcommittee on General Government, 03/29/04, 4:30 pm, 301-C
3/29/2004 Senate • CS by Appropriations Subcommittee on General Government; YEAS 4 NAYS 0 -SJ 00440; CS read first time on 04/02/04 -SJ 00551
3/31/2004 Senate • Now in Appropriations -SJ 00440
4/2/2004 Senate • Withdrawn from Appropriations -SJ 00503; Placed on Calendar, on second reading
4/15/2004 Senate • Placed on Special Order Calendar -SJ 00645; Read second time -SJ 00639
4/16/2004 Senate • Read third time -SJ 00660; CS passed; YEAS 37 NAYS 0 -SJ 00660
4/21/2004 House • In Messages
4/30/2004 House • Died in Messages