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Glossary of Legislative Terms

CS/SB 558: Automated Phone Answering Systems

GENERAL BILL by Appropriations ; Bennett ; (CO-INTRODUCERS) Lynn

Automated Phone Answering Systems; requires state agencies & agents acting on behalf of state agency to provide during specified hours an option, during first minute of call answered by automated telephone answering system, which permits callers to reach employee; requires allocation of at least two phone lines for certain responsibilities; requires on-hold times to be monitored, etc. Creates 282.108; repeals 110.1082.

Effective Date: 07/01/2004
 Last Action: 4/30/2004 House - Died in Messages
Bill Text: Web Page | PDF

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  • Bill History

    Date Chamber Action
    11/12/2003 Senate • Prefiled
    11/24/2003 Senate • Referred to Governmental Oversight and Productivity; Appropriations Subcommittee on General Government; Appropriations
    3/2/2004 Senate • Introduced, referred to Governmental Oversight and Productivity; Appropriations Subcommittee on General Government; Appropriations -SJ 00037
    3/5/2004 Senate • On Committee agenda-- Governmental Oversight and Productivity, 03/10/04, 3:30 pm, 110-S
    3/10/2004 Senate • Favorable by Governmental Oversight and Productivity; YEAS 10 NAYS 0 -SJ 00299
    3/11/2004 Senate • Now in Appropriations Subcommittee on General Government -SJ 00299
    3/24/2004 Senate • On Committee agenda-- Appropriations Subcommittee on General Government, 03/29/04, 4:30 pm, 301-C
    3/29/2004 Senate • CS by Appropriations Subcommittee on General Government; YEAS 4 NAYS 0 -SJ 00440; CS read first time on 04/02/04 -SJ 00551
    3/31/2004 Senate • Now in Appropriations -SJ 00440
    4/2/2004 Senate • Withdrawn from Appropriations -SJ 00503; Placed on Calendar, on second reading
    4/15/2004 Senate • Placed on Special Order Calendar -SJ 00645; Read second time -SJ 00639
    4/16/2004 Senate • Read third time -SJ 00660; CS passed; YEAS 37 NAYS 0 -SJ 00660
    4/21/2004 House • In Messages
    4/30/2004 House • Died in Messages

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  • CS/SB 558, Committee Substitute 1 (Current Bill Version) Posted 4/2/2004 at 1:35 PM

    Bill Text:   Web Page | PDF
    Analyses:   Appropriations Subcommittee on General Government (Post-Meeting) 3/30/2004 (pdf)
    Appropriations (Post-Meeting) 3/30/2004 (pdf)

    Related Bills (1)

    Bill Number Subject Filed By Relationship Last Action and Location
    H 681 Davis Similar Last Action: 4/30/2004 H Died in Committee on Commerce & Local Affairs Appropriations (AP)
    Location:

    Floor Amendments (2)

    Amendment Sponsor Filed Last Floor Action Format
    570622 - Amendment
    		Bennett 4/14/2004
    4:09 PM     		Web Page
    PDF
    hierarchy 725690 - Substitute Amendment (570622)
    		Bennett 4/15/2004
    11:46 AM     		Web Page
    PDF

    Floor Votes (1)

    Date Chamber Result
    4/16/2004 1:40 PM Senate 37 Yeas - 0 Nays

    Citations - Statutes (2)

    Citation Catchline Location in Bill Location In Bill Help
    110.1082 Telephone voice mail systems and telephone menu options systems.
    282.108

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  • SB 558, Original Filed Version Posted 11/12/2003 at 3:02 PM

    Bill Text:   Web Page | PDF
    Analyses:   Governmental Oversight and Productivity (Post-Meeting) 3/8/2004 (pdf)

    Committee Votes (2)

    Date Committee Result
    3/10/2004 3:30 PM Governmental Oversight and Productivity 10 Yeas - 0 Nays
    3/29/2004 4:30 PM Appropriations Subcommittee on General Government 4 Yeas - 0 Nays

    Citations - Statutes (2)

    Citation Catchline Location in Bill Location In Bill Help
    110.1082 Telephone voice mail systems and telephone menu options systems.
    282.108

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