SB 614: Consumer Call Center Services
GENERAL BILL by Hill
Consumer Call Center Services; requires each customer sales call center & customer service call center to disclose certain information to customers; prohibits customer service employee from soliciting personal ID info. from customer; requires that audio recording or written documentation of customer's consent be made & preserved by said call centers; prohibits call center from sending customer's personal ID information to foreign country without express consent of customer, etc.
Effective Date: 07/01/2005
Last Action: 5/6/2005 Senate - Died in Committee on Commerce and Consumer Services
Bill Text: Web Page | PDF
Last Action: 5/6/2005 Senate - Died in Committee on Commerce and Consumer Services
Bill Text: Web Page | PDF
Bill History
| Date | Chamber | Action |
|---|---|---|
| 1/10/2005 | Senate |
• Filed |
| 1/28/2005 | Senate |
• Referred to Commerce and Consumer Services; Judiciary |
| 3/8/2005 | Senate |
• Introduced, referred to Commerce and Consumer Services; Judiciary -SJ 00040 |
| 5/6/2005 | Senate |
• Died in Committee on Commerce and Consumer Services |