SB 1858: Automated Telephone Answering System [RPCC]
GENERAL BILL by Bennett
Automated Telephone Answering System [RPCC]; requires state agencies & agents acting on behalf of state agency to provide during specified hours an option, during first minute of call answered by said system, which permits callers to reach employee; requires allocation of at least two phone lines for certain responsibilities; requires on-hold times to be monitored; provides exception for "511" traveler information system, etc. Creates 282.108; repeals 110.1082.
Last Action: 5/4/2007 Senate - Died in Committee on Governmental Operations
Bill Text: Web Page | PDF
• Introduced, referred to Governmental Operations; Commerce; General Government Appropriations -SJ 00121
• Died in Committee on Governmental Operations
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