SB 1858: Automated Telephone Answering System [RPCC]
GENERAL BILL by Bennett
Automated Telephone Answering System [RPCC]; requires state agencies & agents acting on behalf of state agency to provide during specified hours an option, during first minute of call answered by said system, which permits callers to reach employee; requires allocation of at least two phone lines for certain responsibilities; requires on-hold times to be monitored; provides exception for "511" traveler information system, etc. Creates 282.108; repeals 110.1082.
Effective Date: 07/01/2007
Last Action: 5/4/2007 Senate - Died in Committee on Governmental Operations
Bill Text: Web Page | PDF
Last Action: 5/4/2007 Senate - Died in Committee on Governmental Operations
Bill Text: Web Page | PDF
-
Bill History
Date Chamber Action 2/21/2007 Senate • Filed
3/7/2007 Senate • Introduced, referred to Governmental Operations; Commerce; General Government Appropriations -SJ 00121
5/4/2007 Senate • Died in Committee on Governmental Operations
-
SB 1858, Original Filed Version (Current Bill Version) Posted 2/21/2007 at 9:46 AM
Bill Text: Web Page | PDF Analyses: None Related Bills (1)
Bill Number Subject Filed By Relationship Last Action and Location H 997 Automated Telephone Answering System Williams Similar Last Action: 5/4/2007 H Died in Committee on Audit & Performance (GEA)
Location:Citations - Statutes (2)
Citation Catchline Location in Bill Location In Bill Help 110.1082 Telephone voice mail systems and telephone menu options systems. 282.108