HB 997: Automated Telephone Answering System
GENERAL BILL by Williams, T. ; (CO-INTRODUCERS) Traviesa
Automated Telephone Answering System; requires state agencies & agents acting on behalf of state agency to provide during specified hours an option, during first minute of call answered by said system, which permits callers to reach employee; requires allocation of at least two phone lines for certain responsibilities; requires on-hold times to be monitored; provides exception for "511" traveler information system, etc. Creates 282.108; repeals 110.1082.
Effective Date: 07/01/2007
Last Action: 5/4/2007 House - Died in Committee on Audit & Performance (GEA)
Bill Text: Web Page | PDF
Last Action: 5/4/2007 House - Died in Committee on Audit & Performance (GEA)
Bill Text: Web Page | PDF
Bill History
| Date | Chamber | Action |
|---|---|---|
| 2/21/2007 | House |
• Filed |
| 2/26/2007 | House |
• Referred to Government Efficiency & Accountability Council; Policy & Budget Council |
| 3/6/2007 | House |
• Introduced, referred to Government Efficiency & Accountability Council; Policy & Budget Council -HJ 00072 |
| 3/8/2007 | House |
• Referred to Audit & Performance (GEA) by Government Efficiency & Accountability Council -HJ 00175 |
| 5/4/2007 | House |
• Died in Committee on Audit & Performance (GEA) |