HB 997: Automated Telephone Answering System
GENERAL BILL by Williams, T. ; (CO-INTRODUCERS) Traviesa
Automated Telephone Answering System; requires state agencies & agents acting on behalf of state agency to provide during specified hours an option, during first minute of call answered by said system, which permits callers to reach employee; requires allocation of at least two phone lines for certain responsibilities; requires on-hold times to be monitored; provides exception for "511" traveler information system, etc. Creates 282.108; repeals 110.1082.
Effective Date: 07/01/2007
Last Action: 5/4/2007 House - Died in Committee on Audit & Performance (GEA)
Bill Text: Web Page | PDF
Last Action: 5/4/2007 House - Died in Committee on Audit & Performance (GEA)
Bill Text: Web Page | PDF
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Bill History
Date Chamber Action 2/21/2007 House • Filed
2/26/2007 House • Referred to Government Efficiency & Accountability Council; Policy & Budget Council
3/6/2007 House • Introduced, referred to Government Efficiency & Accountability Council; Policy & Budget Council -HJ 00072
3/8/2007 House • Referred to Audit & Performance (GEA) by Government Efficiency & Accountability Council -HJ 00175
5/4/2007 House • Died in Committee on Audit & Performance (GEA)
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HB 997, Original Filed Version (Current Bill Version) Posted 2/21/2007 at 2:00 PM
Bill Text: Web Page | PDF Analyses: None Related Bills (1)
Bill Number Subject Filed By Relationship Last Action and Location S 1858 Automated Telephone Answering System [RPCC] Bennett Similar Last Action: 5/4/2007 S Died in Committee on Governmental Operations
Location:Citations - Statutes (2)
Citation Catchline Location in Bill Location In Bill Help 110.1082 Telephone voice mail systems and telephone menu options systems. 282.108