HB 1107: Customer Service Standards for State Agencies
GENERAL BILL by Mercado
Customer Service Standards for State Agencies; Requires departments within executive branch of state government to implement certain measures with respect to telephone calls placed by customers.
Effective Date: 10/1/2020
Last Action: 3/14/2020 House - Died in Oversight, Transparency and Public Management Subcommittee
Bill Text: PDF
Last Action: 3/14/2020 House - Died in Oversight, Transparency and Public Management Subcommittee
Bill Text: PDF
Bill History
Date | Chamber | Action |
---|---|---|
1/6/2020 | House |
• Filed |
1/13/2020 | House |
• Referred to Oversight, Transparency and Public Management Subcommittee; Appropriations Committee; State Affairs Committee -HJ 96 |
1/14/2020 | House |
• Introduced -HJ 96 |
3/14/2020 | House |
• Indefinitely postponed and withdrawn from consideration • Died in Oversight, Transparency and Public Management Subcommittee |