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Glossary of Legislative Terms

SB 444: Customer Service Standards for State Agencies

GENERAL BILL by Rader

Customer Service Standards for State Agencies; Requiring departments within the executive branch of state government to implement certain measures with respect to telephone calls placed by customers, etc.

Effective Date: 10/1/2020
 Last Action: 3/14/2020 Senate - Died in Innovation, Industry, and Technology
Bill Text: Web Page | PDF
Senate Committee References:
  1. Governmental Oversight and Accountability (GO)
  2. Innovation, Industry, and Technology (IT)
  3. Rules (RC)


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Bill History

Date Chamber Action
10/4/2019 Senate • Filed
10/15/2019 Senate • Referred to Governmental Oversight and Accountability; Innovation, Industry, and Technology; Rules -SJ 34
12/2/2019 Senate • On Committee agenda-- Governmental Oversight and Accountability, 12/09/19, 1:30 pm, 301 Senate Building
12/9/2019 Senate • Favorable by Governmental Oversight and Accountability; YEAS 4 NAYS 0 -SJ 132
• Now in Innovation, Industry, and Technology
1/14/2020 Senate • Introduced -SJ 34
3/14/2020 Senate • Indefinitely postponed and withdrawn from consideration
• Died in Innovation, Industry, and Technology