HB 1047: Customer Service Standards Act
GENERAL BILL by Governmental Rules & Regulations ; Wallace ; (CO-INTRODUCERS) Casey ; Sobel ; Kilmer ; Trovillion ; Jacobs ; Crist
Customer Service Standards Act; creates "Florida Customer Service Standards Act"; specifies measures that state departments are directed to implement re interaction with their customers; specifies that failure to comply with act does not constitute cause of action.
Effective Date: 10/01/2000
Last Action: 5/5/2000 Senate - Died in Committee on Governmental Oversight and Productivity
Bill Text: Web Page | PDF
Last Action: 5/5/2000 Senate - Died in Committee on Governmental Oversight and Productivity
Bill Text: Web Page | PDF
Bill History
| Date | Chamber | Action |
|---|---|---|
| 2/9/2000 | House |
• Prefiled |
| 2/24/2000 | House |
• Referred to Governmental Operations (PRC); General Appropriations (FRC) |
| 3/6/2000 | House |
• On Committee agenda Governmental Operations (PRC), 03/08/00, 1:00 pm, 317C |
| 3/7/2000 | House |
• Introduced, referred to Governmental Operations (PRC); General Appropriations (FRC) HJ 00071; On Committee agenda Governmental Operations (PRC), 03/08/00, 1:00 pm, 317C |
| 3/8/2000 | House |
• Comm. Action: Favorable by Governmental Operations (PRC); YEAS 6 NAYS 0 HJ 00219 |
| 3/9/2000 | House |
• Now in General Appropriations (FRC) HJ 00219 |
| 4/7/2000 | House |
• On Committee agenda General Appropriations (FRC), 04/11/00, 3:00 pm, 212K |
| 4/11/2000 | House |
• Comm. Action:Favorable with 1 amendment(s) by General Appropriations (FRC); YEAS 16 NAYS 2 HJ 00550 |
| 4/13/2000 | House |
• Placed on Calendar HJ 00550 |
| 4/18/2000 | House |
• Placed on Special Order Calendar |
| 4/25/2000 | House |
• Placed on Special Order Calendar; Read second time HJ 00745; Amendment(s) adopted HJ 00745 |
| 5/1/2000 | House |
• Read third time HJ 01253; Passed as amended; YEAS 118 NAYS 1 HJ 01253 |
| 5/1/2000 | Senate |
• In Messages |
| 5/2/2000 | Senate |
• Received, referred to Governmental Oversight and Productivity; Judiciary SJ 00897 |
| 5/5/2000 | Senate |
• Died in Committee on Governmental Oversight and Productivity |