SB 1088: State Department Customer Service Standards
GENERAL BILL by Polsky
State Department Customer Service Standards; Requiring state departments to employ a callback queue system for customers who contact the departments by telephone, etc.
Effective Date: 7/1/2025
Last Action: 3/27/2025 Senate - On Committee agenda-- Governmental Oversight and Accountability, 04/01/25, 1:30 pm, 110 Senate Building
Bill Text: Web Page | PDF
Last Action: 3/27/2025 Senate - On Committee agenda-- Governmental Oversight and Accountability, 04/01/25, 1:30 pm, 110 Senate Building
Bill Text: Web Page | PDF
Senate Committee References:
Bill History
Date | Chamber | Action |
---|---|---|
2/24/2025 | Senate |
• Filed |
3/3/2025 | Senate |
• Referred to Governmental Oversight and Accountability; Appropriations Committee on Agriculture, Environment, and General Government; Appropriations |
3/4/2025 | Senate |
• Introduced |
3/27/2025 | Senate |
• On Committee agenda-- Governmental Oversight and Accountability, 04/01/25, 1:30 pm, 110 Senate Building |