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SB 1088: State Department Customer Service Standards

GENERAL BILL by Polsky

State Department Customer Service Standards; Requiring state departments to employ a callback queue system for customers who contact the departments by telephone, etc.

Effective Date: 7/1/2025
Last Action: 3/27/2025 Senate - On Committee agenda-- Governmental Oversight and Accountability, 04/01/25, 1:30 pm, 110 Senate Building
Bill Text: Web Page | PDF



Bill History

Date Chamber Action
2/24/2025 Senate • Filed
3/3/2025 Senate • Referred to Governmental Oversight and Accountability; Appropriations Committee on Agriculture, Environment, and General Government; Appropriations
3/4/2025 Senate • Introduced
3/27/2025 Senate • On Committee agenda-- Governmental Oversight and Accountability, 04/01/25, 1:30 pm, 110 Senate Building