The Florida Senate

SB 1088: State Department Customer Service Standards

GENERAL BILL by Polsky

State Department Customer Service Standards; Requiring state departments to employ a callback queue system for customers who contact the departments by telephone, etc.

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• Bill History

  Date	Chamber	Action
  2/24/2025	Senate	• Filed

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• SB 1088, Original Filed Version (Current Bill Version) Posted 2/24/2025 at 4:45 PM

  Bill Text:	Web Page | PDF

  Analyses:	None

  Related Bills (1)

  Bill Number	Subject	Filed By	Relationship	Last Action and Location	Track Bills
  H 979	State Department Customer Service Standards	Rosenwald	Identical	Last Action: 2/24/2025 H Filed

  Citations - Statutes (1)

  Citation	Catchline	Location in Bill Location In Bill Help
  23.30	Florida Customer Service Standards Act.	Page 1 (pdf)

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