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SB 1088: State Department Customer Service Standards

GENERAL BILL by Polsky

State Department Customer Service Standards; Requiring state departments to employ a callback queue system for customers who contact the departments by telephone, etc.

Effective Date: 7/1/2025
 Last Action: 3/27/2025 Senate - On Committee agenda-- Governmental Oversight and Accountability, 04/01/25, 1:30 pm, 110 Senate Building
Bill Text: Web Page | PDF
Senate Committee References:
  1. Governmental Oversight and Accountability (GO)
  2. Appropriations Committee on Agriculture, Environment, and General Government (AEG)
  3. Appropriations (AP)

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  • Bill History

    Date Chamber Action
    2/24/2025 Senate • Filed
    3/3/2025 Senate • Referred to Governmental Oversight and Accountability; Appropriations Committee on Agriculture, Environment, and General Government; Appropriations
    3/4/2025 Senate • Introduced
    3/27/2025 Senate • On Committee agenda-- Governmental Oversight and Accountability, 04/01/25, 1:30 pm, 110 Senate Building

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  • SB 1088, Original Filed Version (Current Bill Version) Posted 2/24/2025 at 4:45 PM

    Bill Text:   Web Page | PDF
    Analyses:   None

    Related Bills (1)

    Bill Number Subject Filed By Relationship Last Action and Location Track Bills
    H 979 State Department Customer Service Standards Rosenwald Identical Last Action: 3/4/2025 H 1st Reading (Original Filed Version) Track This Bill

    Citations - Statutes (1)

    Citation Catchline Location in Bill Location In Bill Help
    23.30 Florida Customer Service Standards Act. Page 1 (pdf)

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