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The Florida Senate

HB 979: State Department Customer Service Standards

GENERAL BILL by Rosenwald

State Department Customer Service Standards; Requires state departments to employ callback queue system for customers who contact state departments by telephone.

Effective Date: 7/1/2025
Last Action: 2/24/2025 House - Filed
Bill Text: PDF



Bill History

Date Chamber Action
2/24/2025 House • Filed