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HB 979: State Department Customer Service Standards

GENERAL BILL by Rosenwald

State Department Customer Service Standards; Requires state departments to employ callback queue system for customers who contact state departments by telephone.

Effective Date: 7/1/2025
 Last Action: 2/24/2025 House - Filed
Bill Text: PDF

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  • Bill History

    Date Chamber Action
    2/24/2025 House • Filed

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  • HB 979, Original Filed Version (Current Bill Version) Posted 2/24/2025 at 3:37 PM

    Bill Text:   PDF
    Analyses:   None

    Related Bills (1)

    Bill Number Subject Filed By Relationship Last Action and Location Track Bills
    S 1088 State Department Customer Service Standards Polsky Identical Last Action: 2/24/2025 S Filed Track This Bill

    Citations - Statutes (1)

    Citation Catchline Location in Bill Location In Bill Help
    23.30 Florida Customer Service Standards Act. Page 1 (pdf)

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