CS/CS/HB 681: Automated Phone Answering Systems
GENERAL BILL by Davis ; (CO-INTRODUCERS) Rivera
Automated Phone Answering Systems; requires state agencies & agents acting on behalf of state agency to provide during specified hours option, during first minute of call answered by automated telephone answering system, that permits callers to reach employee or agent; requires on-hold times to be monitored during certain hours; authorizes agencies to utilize call center services; provides criteria for submission of budget amendment, etc. Creates 282.108; repeals 110.1082.
Last Action: 4/30/2004 House - Died in Committee on Commerce & Local Affairs Appropriations (AP)
Bill Text: Web Page | PDF
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Bill History
Date Chamber Action 1/28/2004 House • Prefiled
2/5/2004 House • Referred to Business Regulation; State Administration; Commerce & Local Affairs Appropriations (AP); Appropriations
3/2/2004 House • Introduced, referred to Business Regulation; State Administration; Commerce & Local Affairs Appropriations (AP); Appropriations -HJ 00058
3/25/2004 House • On Committee agenda-- Business Regulation, 03/29/04, 7:00 pm, Morris Hall
3/29/2004 House • Favorable with CS amendment by Business Regulation; YEAS 34 NAYS 2 -HJ 00479
4/8/2004 House • Pending review of CS under Rule 6.3(b)
4/12/2004 House • Now in State Administration -HJ 00479; On Committee agenda-- State Administration, 04/14/04, 3:15 pm, Reed Hall
4/14/2004 House • Favorable with CS amendment by State Administration; YEAS 6 NAYS 0 -HJ 00526
4/19/2004 House • Pending review of CS under Rule 6.3(b)
4/22/2004 House • Now in Commerce & Local Affairs Appropriations (AP) -HJ 00526
4/30/2004 House • Died in Committee on Commerce & Local Affairs Appropriations (AP)
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CS/CS/HB 681, Committee Substitute 2 (Current Bill Version) Posted 4/19/2004 at 2:25 PM
Bill Text: Web Page | PDF Analyses: None Related Bills (1)
Bill Number Subject Filed By Relationship Last Action and Location S 558 (c1) Automated Phone Answering Systems Bennett Similar Last Action: 4/30/2004 H Died in Messages
Location:Citations - Statutes (2)
Citation Catchline Location in Bill Location In Bill Help 110.1082 Telephone voice mail systems and telephone menu options systems. 282.108 -
CS/HB 681, Committee Substitute 1 Posted 4/8/2004 at 3:36 PM
Bill Text: Web Page | PDF Analyses: None Citations - Statutes (2)
Citation Catchline Location in Bill Location In Bill Help 110.1082 Telephone voice mail systems and telephone menu options systems. 282.108 -
HB 681, Original Filed Version Posted 1/28/2004 at 2:31 PM
Bill Text: Web Page | PDF Analyses: Business Regulation (Post-Meeting) (pdf)
Business Regulation (Post-Meeting) (pdf)
State Administration (Post-Meeting) (pdf)
Citations - Statutes (2)
Citation Catchline Location in Bill Location In Bill Help 110.1082 Telephone voice mail systems and telephone menu options systems. 282.108