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HB 1031: Customer Service Callback Queues

GENERAL BILL by Rosenwald

Customer Service Callback Queues; Defines "callback queue"; establishes pilot program to require specified agencies to use callback queue for returning certain calls; requires calls to be returned in specified manner; requires pilot program participants to report specified information to Legislature by certain date.

Effective Date: 7/1/2026
Last Action: 1/6/2026 House - Filed
Bill Text: PDF



Bill History

Date Chamber Action
1/6/2026 House • Filed