HB 1031: Customer Service Callback Queues
GENERAL BILL by Rosenwald
Customer Service Callback Queues; Defines "callback queue"; establishes pilot program to require specified agencies to use callback queue for returning certain calls; requires calls to be returned in specified manner; requires pilot program participants to report specified information to Legislature by certain date.
Bill History
| Date | Chamber | Action |
|---|---|---|
| 1/6/2026 | House |
• Filed |